Upgrading Systems And Restoring Databases When Upgrading To T1/Pri - Inter-Tel EncoreCX Installation And Maintenance Manual

Inter-Tel EncoreCX
Installation & Maintenance Manual
Restore the Customer Database.
This is done by selecting the "Load and Send All" button in MPS. Select and send the Customer Database file
that you saved earlier.
Set the correct time and date
This is done by selecting "System Date and Time".
NOTE: The system time and date must be set following a cold reset or a software upgrade. The system time and
date is updated daily when caller ID from the network is sent. However to ensure the correct year is displayed
please change the year following a cold reset or a software upgrade.
Restore the customer VM messages and greetings
This is done by selecting the "VM Restore Manager". First select the customer file using "open" then select
"Restore VM Database".
NOTE: The customer programming database must be restored before restoring the VM messages and greetings.
Also the time must be set before the Voice Mail is reinstated as an incorrect time in the switch may trigger the
clean up routing and delete messages.
NOTE: If the switch is equipped with Caller ID lines you could program the Caller ID of the phone you are
calling from, before you start the process. This information is retained in the switch even after the reset when the
Flash is upgraded. This will allow you to reconnect without disturbing the customer.

Upgrading systems and restoring databases when upgrading to T1/PRI

Systems can be upgraded to support the T1/PRI module. The programming database can be saved and restored
with the exception of some data relating to Line programming. The action taken in all the Line programming
options is:
In LCR programming the Input and Output codes are restored. All the remaining options, 'Preferred' Line 1 etc
are set to default.
In PBX Group programming all the programming is restored for both T1 and PRI.
In equipped lines the programming is defaulted to show all lines as equipped.
The Incoming calls only is defaulted to show no lines programmed.
Answering machine is defaulted to show no lines programmed.
All lines are defaulted to Group 1 in Outgoing Groups programming.
The Incoming ringing programming set for Line 1 applies to all the Lines in T1 and PRI.
The PSTN programming applies to the backup CO Lines only and is set to default.
The Outgoing Restriction programming is reset to default, no restrictions apply.
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