Voice Mailbox Capacity - Inter-Tel EncoreCX Installation And Maintenance Manual

NOTE: To connect a printer or PC for call logging, use the call logging cable provided and connect one end to
the V24 interface on the Central Control Unit (CCU) and the other end to the serial device, (e.g. a PC or a
printer).
Sales - Service numbers
You can programme the Sales and Service numbers that are accessed under the Directory key on the ECX 1000
and ECX 2000 telephones.
1. Enter the System Programming password and select "System".
2. Press the Scroll Down key (î) until "Sales - Service Numbers" is displayed.
3. Select "System Service" to program the service number.
4. Select "System Sales" to program the sales number.
5. Enter the maximum number of messages to be stored per Mailbox.
NOTE: Do not enter the line access code when programming these numbers.

Voice Mailbox Capacity

You change the message capacity of Mailboxes from the default of 20 messages per Mailbox to a higher or lower
amount depending on demand.
1. Enter the System Programming password and select "System".
2. Press the Scroll Down key (î) until "Mailbox Capacity" is displayed.
3. Select "Mailbox Capacity".
4. Enter the maximum number of messages to be stored per Mailbox.
Press the speakerphone key to finish programming.
Voice Mailbox Capacity % Used
You can check the capacity that is used overall in the Voice Mail
1. Enter the System Programming password and select "System"
2. Press the Scroll Down key until "VM Capacity % Used" is displayed.
3. Select "VM Capacity % Used".
The % of the capacity used overall is shown on the top line of the display.
The top line of the display indicates the percentage that is used.
NOTE: To examine the capacity used by individual extensions see page 92.
Account Codes
A programming option can be set which allows codes of four digits to be associated with external calls, both
incoming and outgoing, and these codes are presented on the Call Logging output. Two options are available.
The first is that the entry of account codes is optional and the user can choose to enter the code or not. The
second option is forced and in this case the user must enter the code before they can make an external call.
To Set up the Account Code Operation
1. From the programming extension, press the PROGRAM key.
2. Select "System Programming".
3. Enter the System Programming Password and select "System".
4. Press the Scroll Down key (î) until "Account Codes" is displayed.
5. Select "Account Codes".
6. Select "Account Codes On".
The option "Forced Extensions" is presented. This is selected if you wish to have some extensions programmed
so that they must enter an account code before dialing a number.
7. Select "Forced Extensions".
8. Select the extensions.
PBX Mode
The Inter-Tel EncoreCX can be set, through System Programming, to operate in either PBX or Key System
mode. The system works in Key System mode by default.
Installation and Maintenance Manual
EncoreCX
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