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Inter-Tel EncoreCX
Installation & Maintenance Manual
2.
Press the Scroll Down key (î) until "Key Programming" is displayed.
3.
Select "Key Programming".
4.
Select the key you want to program.
5.
Press the Scroll Down key (î) until "Forward All Calls" is displayed.
6.
Select "Forward All Calls".
7.
Select "Enter Data" and enter the assistant's extension number.
8.
Select "Confirm".
Telesecretary Service
The Telesecretary Service is available when the called number is provided on PRI (ISDN) or T1 lines. The called
number is provided as DNIS on T1 lines and in the setup message on PRI (ISDN).
When Telesecretary is set on the display on ringing phones shows "Call for xxxxxx" where xxxx is the received
DID / DNIS number. If the called number has an associated name in the DID/DNIS table, the name is displayed
instead of the number.
This allows the person answering calls to personalize their answer. For example they can answer the call stating
something like "Hello, Dr. Jones surgery" when someone dials the advertised number for Dr. Jones.
A programming option "Telesecretary Service" is provided in the extension programming menu and is
programmed as follows:
1.
From the Programming extension, press the PROGRAM key.
2.
Press the Scroll Down key (î) until "System Programming" is displayed.
3.
Select "System Programming".
4.
Enter the System Programming Password and select "Extension".
5.
Press the Scroll Down key (î) until "Telesecretary Service" is displayed.
6.
Select "Telesecretary Service" option.
7.
When Telesecretary is selected the option to turn it on and off is presented.
8.
Select the "Telesecretary On" option.
To change ringing from 50 to 20 Hz
This option allows the ringing frequency to be changed from the default 50 Hz to 20 Hz on individual extensions.
1.
From the Programming extension, press the PROGRAM key.
2.
Select "System Programming".
3.
Enter the System Programming Password and select "Extensions".
4.
Press the Scroll Down key (î) until "20 Hz Ringing" is displayed.
5.
Select "20 Hz Ringing".
6.
Select the extensions required to ring at 20 Hz.
Reverse Cadence
The external and internal ringing cadences can be interchanged on an extension-by-extension basis. This is
sometimes required if devices such as answering machines or fax machines are connected to an extension and
they need the ringing cadence to be changed so that they can detect it.
1.
From the Programming extension, press the PROGRAM key.
2.
Select "System Programming".
3.
Enter the System Programming Password and select "Extensions".
4.
Press the Scroll Down key (î) until "Reverse Cadence" is displayed
5.
Select "Reverse Cadence".
6.
Select the extensions that require the cadences changed.
By default the reverse cadence is "On", indicated by "♦".
Keypad Confirmation
The digital telephone sets provide confidence tones while digits are being dialed, this can be disabled on an
extension-by-extension basis.
1.
From the Programming extension, press the PROGRAM key.
2.
Select "System Programming".
3.
Enter the System Programming password and select "Extensions".
4.
Press the Scroll Down key (î) until "Keypad Confirmation" is displayed.
5.
Select "Keypad Confirmation".
6.
Select the extensions that do not want confirmation tones.
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