Enabling Call Park And Call Pickup; Enabling Call Transfer And Call Forwarding - Cisco SPA 501G Administration Manual

Customizing Cisco SPA and Wireless IP Phones
Enabling Call Features
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 1
STEP 2
STEP 3
STEP 4
Cisco SPA 500 Series and WIP310 IP Phone Administration Guide

Enabling Call Park and Call Pickup

Call park and call pickup are features available on IP phones in a Cisco SPA 9000
system. Call park allows users to put a call on a line and make it available for
another user to pick up. Call pickup allows a user to pick up a phone that is ringing
at another user's phone.
Log in to the web administration interface.
Click Admin Login and advanced.
Click the Phone tab.
Under Supplementary Services, under the type of call feature to enable, choose
yes.
• Call Park Serv—Enables call parking.
• Call Pickup Serv—Enables call pickup.
Click Submit All Changes.

Enabling Call Transfer and Call Forwarding

Log in to the web administration interface.
Click Admin Login and advanced.
Click the Phone tab.
Under Supplementary Services, under the transfer type you want to enable,
choose yes:
• Attn Transfer—Attended call transfer. The user answers the call before
transferring it.
• Blind Transfer—Blind call transfer. The user transfers the call without
speaking to the caller.
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