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IP Phone
SPA 501G
Administration manual
Cisco 501G Administration Manual
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Also See for 501G
:
User manual
(93 pages)
,
Administration manual
(311 pages)
,
Configuration manual
(12 pages)
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Contents
Table of Contents
Bookmarks
Table of Contents
Table of Contents
Chapter 1: Getting Started
Overview of the Phones
Cisco SPA500S Attendant Console
Network Configurations
Cisco SPA9000 Voice System
Cisco Unified Communications 500 Series for Small Business
Other SIP IP PBX Call Control Systems
Prerequisites
Upgrading Firmware
Determining the Current Firmware Version
Determining Your IP Address
Downloading the Firmware
Installing the Firmware
Using the Web Administration User Interface
Accessing Administrative Options
Understanding Administrator and User Views
Roadmap to Web UI Features
Understanding Basic and Advanced Views
Using the Web Administration Tabs
Viewing Phone Information
Using IVR on the SPA501G IP Phone
Chapter 2: Configuring Lines and Extensions
Configuring Lines
Shared Line Appearances
Configuring a Line
Configuring Shared Line Appearance
Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA500 Series IP Phone
Configuring Call Pickup and Busy Lamp Field
Configuring Speed Dial
Configuring Unused Line Keys to Access Services (SPA525G)
Configuring Line Key LED Patterns on the Cisco SPA500 Series IP Phone
Configuring Extensions
Chapter 3: Customizing Cisco SPA and Wireless IP Phones
Configuring Phone Information and Display Settings
Configuring Internal Voice Mail for each Extension (When Using SPA400 for Voice Mail)
Configuring the Phone Name
Configuring Voice Mail
Customizing the Startup Screen
Changing the Display Background (SPA500 Series)
Configuring the Screen Saver
Configuring the LCD Contrast
Configuring Back Light Settings (SPA525G)
Configuring Linksys Key System Parameters
Enabling Call Features
Enabling Anonymous Call and Caller ID Blocking
Enabling Automatic Call Distribution (ACD)
Enabling Call Back
Enabling Call Park and Call Pickup
Enabling Call Transfer and Call Forwarding
Enabling Call Waiting
Enabling Conferencing
Enabling Dial Assistance
Enabling Do Not Disturb
Enabling the Missed Call Shortcut
Logging Missed Calls (SPA500 Series)
Enabling Paging (Intercom)
Group Paging (Limited to Specific Models; See Below)
Single Page
Configuring a Phone to Automatically Accept Pages
Configuring Paging Groups
Enabling Secure Call
Enabling Service Announcements
Configuring Phone Features
Configuring Ring Tones
Configuring the Message Waiting Indicator
Configuring On-Demand Ring Tones (SPA525G)
Creating and Uploading Ring Tones Using the Ring Tone Utility (SPA50XG Only)
User-Created MP3 Ring Tones (SPA525G)
Assigning a Ring Tone to an Extension
Configuring RSS Newsfeeds on the SPA525G IP Phone
Configuring Audio Input Gain (SPA500 Series)
Configuring Audio Settings
Enabling Bluetooth (SPA525G Only)
Enabling Wireless (SPA525G Only)
Enabling SMS Messaging
Enabling the Web Server
Configuring Lightweight Directory Access Protocol (LDAP) for the SPA500 Series
Configuring Broadsoft Settings (SPA525G)
Configuring Broadsoft Directory
Configuring Synchronization of Do Not Disturb and Call Forward
Configuring XML Services (SPA525G)
Configuring Music on Hold
Configuring Extension Mobility with a Broadsoft Server
Chapter 4: Configuring SIP, SPCP, and NAT
Session Initiation Protocol and Cisco IP Phones
SIP over TCP
Configuring Survivable Remote Site Telephony (SRST) Support
RFC3311 Support
SIP Proxy Redundancy
Configuring SIP
Configuring SIP Parameters
Configuring SIP Timer Values
Configuring Response Status Code Handling
Configuring RTP Parameters
Configuring SDP Payload Types
Configuring SIP Settings for Extensions
Configuring a SIP Proxy Server
Configuring Subscriber Information Parameters
Configuring SPCP on the SPA525G
Configuring SPCP on the SPA50XG
Network Address Translation (NAT) and Cisco IP Phones
Configuring NAT Mapping with a Static IP Address
NAT Mapping with Session Border Controller
NAT Mapping with SIP-ALG Router
Configuring NAT Mapping with STUN
Determining Whether the Router Uses Symmetric or Asymmetric NAT
Chapter 5: Configuring Security, Quality, and Network Features
Setting Security Features
SIP Initial INVITE and MWI Challenge
SIP over TLS
SRTP and Securing Calls
Secure Call Indication Tone
Ensuring Voice Quality
Supported Codecs
Bandwidth Requirements
Factors Affecting Voice Quality
Configuring Voice Codecs
Configuring Domain and Internet Settings
Configuring DHCP, Static IP, and Pppoe Information
Configuring Restricted Access Domains
Setting a Static IP Address
Configuring Pppoe Settings
Setting Optional Network Parameters
Configuring VLAN Settings
Using the IP Phones in a VLAN
6 Provisioning Basics
Chapter 6: Provisioning Basics
Provisioning Capabilities
Provisioning Configuration from Phone Keypad
IP Phone Configuration Profiles
Obtaining the SPC Tool
General Purpose Parameters
Sample Configuration File
Upgrading, Resyncing, and Rebooting Phones
Firmware Upgrade Parameters
Resyncing a Phone
Rebooting a Phone
Redundant Provisioning Servers
Retail Provisioning
Automatic In-House Preprovisioning
Configuration Access Control
Using HTTPS
Client Certificates
Server Certificates
Obtaining a Server Certificate
7 Configuring Regional Parameters and Supplementary Services
Chapter 7: Configuring Regional Parameters and Supplementary Services
Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones
Example 1: Normal Ring
Example 2: Distinctive Ring (Short,Short,Short,Long)
Example 1: Dial Tone
Example 3: SIT Tone
Example 1: SIT Tone
Call Progress Tones
Distinctive Ring Patterns
Control Timer Values (Sec)
Configuring Supplementary Services (Star Codes)
Entering Star Code Values
Activating or Deactivating Supplementary Services
Vertical Service Announcement Codes (SPA500 Series)
Bonus Services Announcement Description
Outbound Call Codec Selection Codes
Miscellaneous Parameters
DTMF Parameters
Localizing Your IP Phone
Managing the Time and Date
Configuring Daylight Savings Time
Daylight Saving Time Examples
Selecting a Display Language
Creating a Dictionary Server Script
Chapter 8: Configuring Dial Plans
About Dial Plans
Table of Contents
Digit Sequences
Digit Sequence Examples
Acceptance and Transmission of the Dialed Digits
Dial Plan Timer (Off-Hook Timer)
Syntax for the Dial Plan Timer
Interdigit Long Timer (Incomplete Entry Timer)
Syntax for the Interdigit Long Timer
Interdigit Short Timer (Complete Entry Timer)
Syntax for the Interdigit Short Timer
Editing Dial Plans on the IP Phone
Resetting the Control Timers
9 Configuring the Cisco Spa500S Attendant Console
Chapter 9: Configuring the Cisco SPA500S Attendant Console
Cisco SPA500S Features
Setting up the Cisco SPA500S Attendant Console
Configuring the Broadsoft Server for the Cisco SPA500S
Configuring the SPA9000 for the Cisco SPA500S
Configuring the Asterisk Server for the Cisco SPA500S
Configuring the Cisco SPA500S
Unit/Key Configuration Scripts
Assigning Cisco SPA500S Leds to Phone Extensions
SPA9000 Syntax
Asterisk Syntax
Broadsoft Syntax
Configuring Broadsoft Busy Lamp Field Auto-Configuration (SPA525G)
Attendant Console Parameters
Monitoring the Cisco SPA500S
Cisco SPA500S Unit Monitoring Notes
Chapter A: Creating an LED Script
LED Pattern
LED Script Examples
Appendix B: SPA and Wireless IP Phone Field Reference
Info Tab
System Information
Phone Status
Product Information
Ext Status
Line/Call Status
Downloaded Ring Tone
System Tab
System Configuration
Internet Connection Type and Static IP Settings
Optional Network Configuration
Pppoe Settings
Bluetooth Settings (SPA525G Only)
VLAN Settings
Wi-Fi Settings (SPA525G Only)
Sip Parameters
SIP Timer Values (Sec)
Response Status Code Handling
RTP Parameters
SDP Payload Types
NAT Support Parameters
Linksys Key System Parameters
Provisioning Tab
Regional Tab
Call Progress Tones
Distinctive Ring Patterns
Control Timer Values (Sec)
Vertical Service Activation Codes
Vertical Service Announcement Codes
Outbound Call Codec Selection Codes
Time (SPA525G Only)
Language (SPA525G Only)
Miscellaneous
Phone Tab
General
Line Key
Miscellaneous Line Key Settings
Line Key LED Pattern
Supplementary Services
Ring Tone (SPA500 Series)
Auto Input Gain (Db)
Ring Tone (WIP310)
Broadsoft Settings (SPA525G)
XML Services (SPA525G)
Extension Mobility
Lightweight Directory Access Protocol (LDAP) Corporate Directory Search
General
Share Line Appearance
NAT Settings
Network Settings
SIP Settings
Call Feature Settings
Proxy and Registration
Subscriber Information
Audio Configuration
Dial Plan
User Tab
Call Forward
Speed Dial
Supplementary Services
Web Information Service Settings (SPA525G)
Audio Volume
Screen (SPA525G)
Attendant Console Tab (SPA500 Series)
General
Unit
Attendant Console Status
SPA525G-Specific Tabs
Wi-Fi
Bluetooth (SPA525G)
Call History
Personal Address Book
Product Resources
Where to Go from here
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Quick Links
1
Overview of the Phones
2
Enabling Call Transfer and Call Forwarding
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See also:
User Manual
ADMINISTRATION
GUIDE
Cisco Small Business Pro
IP Phones Models 501G, 502G, 504G, 508G, 509G,
525G, and WIP310
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Chapters
Table of Contents
3
6 Provisioning Basics
126
7 Configuring Regional Parameters and Supplementary Services
140
Miscellaneous Parameters
154
Table of Contents
162
9 Configuring The Cisco Spa500S Attendant Console
173
System Tab
196
Sip Parameters
201
Phone Tab
234
Table of Contents
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This manual is also suitable for:
509g
502g
504g
525g
508g
Wip310
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