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Cisco SPA502G Quick User Manual

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Cisco SPA502G
(Single Line appearance phone)
Quick User Guide
Basic Phone Features
Customizing Your Phone
For detailed information please consult
the Star2Star Phone and Features
Guide, available for view/download via
the Star2Star Web Portal at:
 
https://portal.star2star.com/
 
 
 
Copyright © 2012, Star2Star Communications, LLC. All rights reserved. Star2Star is a registered Trademark of Star2Star Communications.
PLACING A CALL
Using the Handset:
1. Pick up the handset and dial the
desired number.
2. Press the dial soft key to complete
the call.
Using the hands-free Speakerphone:
1. With the handset on-hook press
(speaker button). Dial the desired
number.
2. Press the dial soft key to complete
the call.
Using the optional Headset:
1. With the headset connected, press
(headset button). Dial the
desired number.
2. Press the dial soft key to complete
the call.
During a call, you can alternate
between handset, headset, or hands-
free modes by pressing the
or
keys.
ANSWERING A CALL
Using the Handset:
1. Pick up the handset.
Using the Speakerphone:
1. Press
or the answer soft key.
Using the optional Headset:
1. Press
to answer the call using
a headset.
ENDING A CALL
1. Press the endCall soft key or replace
the handset.
2. Alternatively you may also press
(speaker button) if you are
using the speaker phone or
(headset button) if you are using a
headset.
Star2Star Cisco SPA502G Quick User Guide
MICROPHONE MUTE
1. To mute the phone microphone,
speaker, or headset microphone press
. The button will glow red.
2. The other party cannot hear you.
3. Press
(microphone mute
button) again to unmute and resume
audio.
CALL HOLD AND RESUME
1. During a call press the hold button
to place the call on hold.
2. The caller on hold will hear Music or
Message on hold if enabled on your
system.
3. Press the resume soft key to re
establish the call.
LOCAL CONFERENCE CALLS
To create a three-way local
conference call:
1. You can create a conference with
two other parties using the phones
local conferencing feature.
2. During an active call, press (right
arrow) then press the conf soft key to
create a new call.
3. The active call is placed on hold and
the caller will hear Music or Message
on hold if enabled on your system.
4. Dial the phone number of the second
party
5. When the second party answers,
press the conf soft key again to join all
parties in the Conference.
When you hang up, the other two
parties are disconnected. To keep the
other parties in a call, but disconnect
you from the call, press join.
Use the Star2Star Conference room
feature for larger conferences.
Page 1 of 2
CALL TRANSFER
Blind Transfer (Transfer without
announcement):
1. During a call press the bxfer soft
key.
2. The caller on hold will hear Music or
Message on hold if enabled on your
system.
3. Dial the number you want to transfer
the call to then press the dial soft key to
complete the transfer.
Transfer (Announced):
1. During a call press the xfer soft key.
2. The caller on hold will hear Music or
Message on hold if enabled on your
system.
3. Dial the number you want to transfer
the call to and then press the dial soft
key.
4. When the called party answers
announce the call.
5. Press the xfer soft key to complete
the transfer.
CALL FORWARDING
To enable call forwarding:
1. Press the cfwd soft key from the
phone's idle display. A tone will be
heard.
2. The phone displays Enter CWFD All
Number.
3. Enter the number required.
4. Press the dial soft key to invoke the
feature.
5. Calls Forwarded appears in the
display and the soft key changes to –
cfwd and is highlighted.
To disable call forwarding:
1. Press the –cfwd soft key.
Use the Star2Star Find-Me / Follow-Me
feature found in the Star2Star Web
Portal Individual Phone Settings
section.
Follow Me (Immediate)
Find Me (Sequential
Find Me (All).

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Summary of Contents for Cisco SPA502G

  • Page 1 (headset button) if you are using a Find Me (Sequential https://portal.star2star.com/ headset. Find Me (All).       Page 1 of 2 Star2Star Cisco SPA502G Quick User Guide Copyright © 2012, Star2Star Communications, LLC. All rights reserved. Star2Star is a registered Trademark of Star2Star Communications.
  • Page 2 2. The phone will display 3 options: 2. Scroll to 4 Ring Tone. Page 2 of 2 Star2Star Cisco SPA502G Quick User Guide Copyright © 2012, Star2Star Communications, LLC. All rights reserved. Star2Star is a registered Trademark of Star2Star Communications.