Enabling Call Park And Call Pickup Services; Enabling Call Transfer And Call Forwarding Services - Cisco Small Business SPA509G Administration Manual

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Customizing Cisco SPA and Wireless IP Phones
Enabling Call Features
STEP 5
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 1
STEP 2
STEP 3
STEP 4
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide
Click Submit All Changes.

Enabling Call Park and Call Pickup Services

Call park and call pickup are features available on IP phones in a Cisco SPA 9000
system. Call park allows users to put a call on a line and make it available for
another user to pick up. Call pickup allows a user to pick up a phone that is ringing
at another user's phone.
Log in to the configuration utility.
Click Admin Login and advanced.
Click the Phone tab.
Under Supplementary Services, under the type of call feature to enable, choose
yes.
Call Park Serv—Enables call parking.
Call Pickup Serv—Enables call pickup.
Click Submit All Changes.

Enabling Call Transfer and Call Forwarding Services

Log in to the configuration utility.
Click Admin Login and advanced.
Click the Phone tab.
Under Supplementary Services, under the transfer type you want to enable,
choose yes:
Attn Transfer Serv—Attended call transfer service. The user answers the
call before transferring it.
Blind Transfer Serv—Blind call transfer service. The user transfers the call
without speaking to the caller.
You can also enable or disable call forwarding:
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