Skewed Print; Solid Color Or Black Pages Appear On Prints - Lexmark X792de User Manual

X790 series
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Troubleshooting
R
EPLACE THE PRINT CARTRIDGE
Replace the print cartridge of the color with the repeating defect, if the print defects occur in the following instances:
in every 37.7 mm (1.48 in.) of the page
in every 41.6 mm (1.64 in.) of the page
in every 42.7 mm (1.68 in.) of the page
in every 94.3 mm (3.71 in.) of the page
R
EPLACE THE FUSER
Replace the fuser if print defects occur in the following instances:
in every 95.0 mm (3.74 in.) of the page
in every 146.7 mm (5.78 in.) of the page

Skewed print

These are possible solutions. Try one or more of the following:
C
HECK THE PAPER GUIDES
Move the length and width guides in the tray to the correct positions for the paper size loaded.
Make sure the guides are not too far from the paper stack.
Make sure the guides are not pressing too lightly against the paper stack.
C
HECK THE PAPER
Make sure you are using paper that meets the printer specifications.

Solid color or black pages appear on prints

M
AKE SURE THE PRINT CARTRIDGES ARE INSTALLED CORRECTLY
Remove the print cartridges.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
Reinsert the print cartridges.
Note: If the quality does not improve, replace the print cartridges.
,
ARE NOT DEFECTIVE AND NOT LOW ON TONER
310

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