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Customer Service Procedure:
When you call our customer service number you will be provided with telephone technical
support. Outside of office hours, you can leave a message and your call will be returned the
next working day. When you call, identify yourself as an Arizona T220 customer and
provide the following information:
•
The serial number of your Arizona T220
•
Your company name and your name
•
Your telephone number
•
Nature of the problem
If we are unable to resolve your problem over the telephone, field engineers can be
dispatched to your site to conduct repairs. Service visits are paid for by the customer, either
under a maintenance agreement, by purchase order or prepayment. Time and material rates
are charged for any service not covered under a maintenance agreement. Before calling to
report a problem, gather as much information about the problem as possible and have it
ready to provide to the customer care center engineer. The more information you can
provide initially, the more quickly the problem can be corrected.
Product Compliance and Standards
0.4
Electromagnetic Compatibility
0.4.1
This equipment generates, uses and radiates radio frequency energy and if not installed and
used as designed or intended, may cause interference to radio communications. This
equipment has been tested and found to comply with the limits for a Class A computing
device. This equipment has been designed to provide reasonable protection against such
interference when operated in residential and commercial environments. Operation of this
equipment in a residential area may cause interference, in which case the user, at his own
expense, is required to take whatever measures are required to correct the interference
The Arizona T220 is compliant to the following Agencies and Standards:
The CE Mark, the Electrical Safety Canadian Standards Association C/CSA/US logo and
the Product Safety TUV Rheinland - GS Mark.
-vi-
3010100686-B
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Troubleshooting
