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Problem
Problems with first print in
the morning
Red looks orange
Cannot build ICC
Cannot see PosterShop
Dongle
Custom color LAB values
are not retained in
PosterShop.
Problems rotating and
cropping images in
PosterShop
10/16/03
Solution
After warming up the printer to 32 degrees C, a long
purge should be done to remove any solvent that may
have been drawn into the print heads. If the printer has
sat over the weekend it is recommended doing a second
long purge. If the diagnostic stripe looks fine for the first
stripe then looks bad in some colors on the following
stripes, take the printer offline and do an additional long
purge, then continue the print.
Need more ink or less heat. Try increasing the ink
restriction double strike percentage and or lowering the
heater duty cycle. Insufficient ink or too much heat will
result in orange looking reds.
Can read swatches but clicking on the build button
displays two progress bars then the message "cannot
build ICC". Happens on some computers with USB
keys. If you change the ICC build option for Gamut
mapping from classic to chromaplus to fix the problem.
Problem may occur when reinstalling PosterShop on
Windows 2000. Rebooting the computer will not fix the
problem, but repowering the computer works.
PosterShop does not retain the correct LAB value when
reading a custom color swatch. A three patch fix for
5.61 is available on the Oce FTP site.
This is a bug in PosterShop. It is best to rotate then
crop. If the crop box and image orientation gets messed
up, revert back to the original PostScript settings and try
again. Sometimes when rotating selecting the "swap
width and height" option in the preflight preview and size
dialog will also help fix the problem.
Troubleshooting Tips |
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Table of Contents
Troubleshooting
