Troubleshooting Tips - Oce Arizona T220 User Manual

Troubleshooting Tips

6.5
This section contains some potential problems you may encounter with your T220
Printer and offers possible solutions. If your problem is not solved by these or other
suggestions in the Maintaining Print Quality section, place a service call for qualified
technical support.
Problem
Cannot initialize T220
Printer
Printer Warm Up taking
too long
Drying Problems in the
first 6" from the capping
station
Rebooting the Computer
during Printing hangs the
printer
Print Head is plugged or
not Firing.
10/16/03
Solution
Make sure the T220 I/O is set to SCSI and not Parallel.
Also for Windows 2000 and XP, go into the System /
Hardware Settings / Device Manager and disable the
generic printer listed under IEEE 1394 devices and
SCSI printers.
The T220 has a feature to warm-up the printer to 32
degrees C. The warm-up time can vary from typically 20
to 45 minutes. The warm-up time will be longer if the
ventilation system is on. An excessive warm-up time is
likely caused by environmental conditions (temperature
and humidity) that are outside the specified operating
range for the T220.
If drying the first 6" from the capping station is a
problem, ODGS recommends that, if possible, move the
media and set a left offset in the job in PosterShop.
This is not recommended, because when the computer
initializes the SCSI host adapter, it may hang the printer.
Do a high purge. If there is no ink on the blotting cloth
for the head it is plugged, if there is ink then the head is
not firing. If the head is plugged try a recovery purge or
two on just the offending color, then swab the head. If
that fails to unplug the head it needs to be flushed with
solvent. If the head is not firing, place a service call.
Troubleshooting Tips |
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