Viewing technical support information
To view technical support information, complete the following steps.
1. Select Monitor > Technical Support > View Repository.
2. Choose from one of the following options:
3. Click View to view the repository in an Internet browser window.
4. Click the appropriate link to view details.
5. Click OK on the Repository dialog box.
E-mailing technical support information
To e-mail technical support information, complete the following steps.
1. Select Monitor > Technical Support > View Repository.
2. Choose from one of the following options:
3. Select the file you want to e-mail in the table.
4. Click E-mail to e-mail the switch event and supportsave files (zip).
5. Enter the e-mail address of the person to receive the e-mail in the To field.
6. Enter your e-mail address in the From field.
7.
DCFM Professional Plus User Manual
53-1001774-01
The Repository dialog box displays.
•
Select the Switches tab to view technical support information on switches.
•
Select the Hosts tab to view technical support information on Hosts.
The technical support information displays in an Internet browser window.
The Repository dialog box displays.
•
Select the Switches tab to e-mail technical support information on switches.
•
Select the Hosts tab to e-mail technical support information on Hosts.
You must configure the Management application e-mail server before you can define the
e-mail action. For more information, refer to
The E-mail dialog box displays.
Click OK.
The e-mail is sent and the Repository dialog box closes automatically.
"Configuring e-mail notification"
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