Technical Support; General Information; Getting Help Or Reporting Errors; Web Access - Brocade Communications Systems PowerConnect B-RX Release Note

fail-over control to it.
Executing the Hitless upgrade command
To begin the process of a hitless upgrade, use the following command:
BigIron RX(config)# hitless-reload mp primary lp primary
Syntax: hitless-reload mp [primary | secondary ] lp [primary | secondary]
The mp parameter specifies that the management module will be reloaded with either the primary or
secondary image as directed.
The lp parameter specifies that the interface module will be reloaded with either the primary or
secondary image as directed.
Verify the new software image
Enter the show version command at any CLI level, and verify that all management and interface modules
are running the new software image version.

Technical support

Contact your switch supplier for hardware, firmware, and software support, including product repairs and
part ordering. To expedite your call, have the following information immediately available:

General Information

•
Technical Support contract number, if applicable
•
Switch model
•
Switch operating system version
•
Error numbers and messages received
•
Detailed description of the problem, including the switch or network behavior immediately following
the problem, and specific questions
•
Description of any troubleshooting steps already performed and the results
•
Switch Serial Number

Getting Help or Reporting Errors

Brocade is committed to ensuring that your investment in our products remains cost-effective. If you need assistance
or find errors in the manuals, contact Brocade using one of the following options.

Web access

The Knowledge Portal (KP) contains the latest version of this guide and other user guides for the product. You can
also report errors on the KP.
Log in to my.Brocade.com, click the Product Documentation tab, then click on the link to the Knowledge Portal (KP)
to find the latest document.
While in the Knowledge Portal, you can click on Cases > Create a New Ticket to report an error. Make sure you
specify the document title in the ticket description.

IronWare Software Release 02.7.03a for Brocade BigIron RX Series Swtches

Release Notes v 1.0 Page 28 of 40