Print Quality Problems - Lexmark MX310dn User Manual

Troubleshooting

Print quality problems

Characters have jagged or uneven edges
Action
Step 1
a
Print a font sample list to check if the fonts you are using are supported
by the printer.
1
From the printer control panel, navigate to:
Menus > Reports > Print Fonts
2
Select PCL Fonts or PostScript Fonts.
b
Resend the print job.
Are you using fonts that are supported by the printer?
Step 2
Check if the fonts installed on the computer are supported by the printer.
Are the fonts installed on the computer supported by the printer?
Clipped pages or images
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Action
Step 1
a
Move the width and length guides in the tray to the correct positions
for the paper loaded.
b
Resend the print job.
Is the page or image clipped?
Yes No
Go to step 2. Select a font that is
supported by the
printer.
The problem is solved. Contact
support.
Yes No
Go to step 2. The problem is solved.
209
customer