Streaked Horizontal Lines Appear On Prints - Lexmark MX310dn User Manual

Troubleshooting
Action
Step 1
a
Move the width and length guides in the tray to the correct positions
for the size of the paper loaded.
b
Resend the print job.
Is the print still skewed?
Step 2
a
Check if you are printing on a paper that is supported by the tray.
b
Resend the print job.
Is the print still skewed?

Streaked horizontal lines appear on prints

ABCDE
ABCDE
ABCDE
Action
Step 1
a
Depending on your operating system, specify the tray or feeder from
Printing Preferences or the Print dialog.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Step 2
From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the paper in
the tray?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Yes No
Go to step 2. The problem is solved.
Contact customer The problem is solved.
support.
Yes No
Go to step 2. The problem is solved.
Go to step 3. Change the paper type
and weight to match
the paper loaded in the
tray.
Go to step 4. The problem is solved.
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