Print Jobs Do Not Print - Lexmark MX310dn User Manual

Troubleshooting
Multiple‑language PDF files do not print
Action
Step 1
a
Check if the print options for the PDF output are set to embed all fonts.
For more information, see the documentation that came with Adobe
Acrobat.
b
Generate a new PDF file, and then resend the print job.
Do the files print?
Step 2
a
Open the document you want to print in Adobe Acrobat.
b
Click File > Print > Advanced > Print As Image > OK > OK.
Do the files print?

Print jobs do not print

Action
Step 1
a
From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select
the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
Step 2
a
Check if the printer is plugged in and turned on, and if Ready appears
on the printer display.
b
Resend the print job.
Do the jobs print?
Step 3
If an error message appears on the printer display, then clear the message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
Yes No
The problem is solved. Go to step 2.
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
The problem is solved. Go to step 3.
The problem is solved. Go to step 4.
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customer