Large Jobs Do Not Collate - Lexmark MX310dn User Manual

Troubleshooting
Action
Step 2
a
From the Paper menu on the printer control panel, set the paper size
and type to match the paper loaded in the tray.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
Step 3
a
Depending on your operating system, open Printing Preferences or
the Print dialog, and then specify the paper type.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
Step 4
a
Check if the trays are not linked.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?

Large jobs do not collate

Action
Step 1
a
From the Finishing menu on the printer control panel, set Collate to
"(1,2,3) (1,2,3)."
b
Resend the print job.
Did the job print and collate correctly?
Step 2
a
From the printer software, set Collate to "(1,2,3) (1,2,3)."
Note: Setting Collate to "(1,1,1) (2,2,2)" in the software overrides
the setting in the Finishing menu.
b
Resend the print job.
Did the job print and collate correctly?
Step 3
Reduce the complexity of the print job by eliminating the number and size
of fonts, the number and complexity of images, and the number of pages
in the job.
Did the job print and collate correctly?
Yes No
The problem is solved. Go to step 3.
The problem is solved. Go to step 4.
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
The problem is solved. Go to step 3.
The problem is solved. Contact
support.
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customer
customer