Uneven Print Density; Vertical Voids Appear On Prints - Lexmark MX310dn User Manual

Troubleshooting

Uneven print density

Action
Replace the imaging unit, and then resend the print job.
Is the print density uneven?

Vertical voids appear on prints

Leading edge
Trailing edge
Action
Step 1
a
Make sure your software program is using a correct fill pattern.
b
Resend the print job.
Do vertical voids appear on prints?
Step 2
a
From the printer control panel, set the paper type and weight in the
Paper menu to match the paper loaded in the tray.
b
Resend the print job.
Do vertical voids appear on prints?
Step 3
Check if you are using a recommended type of paper.
a
Load the specified tray or feeder with a recommended type of paper.
b
Resend the print job.
Do vertical voids appear on prints?
Yes No
Contact customer The problem is solved.
support.
Yes No
Go to step 2. The problem is solved.
Go to step 3. The problem is solved.
Go to step 4. The problem is solved.
226