To upload the configuration file
Configuration files can only be uploaded if there are no devices and libraries configured on the HP D2D.
1.
Click on Upload D2D Configuration File to create the configuration file.
2.
At the prompt, locate the D2D configuration file.
Support (Settings)
If you have problems, HP Support will ask you to generate a support ticket to help with troubleshooting.
It provides a log of everything that has happened on your system.
NOTE:
Please ensure that your browser security settings allow files to be transferred from the HP D2D Backup
System to your host machine.
1.
Use this page to Generate a support ticket.
2.
At the prompt, save the file to disk.
License (Settings)
Licensing is used to enable optional product functionality, such as extra disk capacity or other future
features. If you have purchased a feature that requires a license, you will receive a license entitlement
certificate with your product. This is a paper document that contains all the information you need to
obtain your unique License to Use key (LTU). If you have Internet access, you can obtain the LTU key from
the HP Webware site by connecting to the web address specified on the certificate and following the
instructions on the web. (Users without Internet access may use the contact numbers provided with the
entitlement certificate.)
90
The Web Management Interface
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