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Aastra 6730i Administrator's Manual

Aastra 6730i Administrator's Manual

6700i series, 6800i series, 9000i series

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User manual (215 pages)

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Installation manual (40 pages)

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Table Of Contents

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See also: Configuration Manual , User Manual

Aastra 6700i, 6800i, and 9000i Series

SIP IP Phones

Administrator Guide

Release 3.3.1 SP4

41-001343-02 REV05 – 07.2014

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Summary of Contents for Aastra 6730i

Page 1: Administrator Guide
Aastra 6700i, 6800i, and 9000i Series SIP IP Phones Administrator Guide Release 3.3.1 SP4 41-001343-02 REV05 – 07.2014...
Page 2: Software License Agreement
Software in object form solely with the Equipment for which the Soft- ware was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copy- right law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdic- tion of the Customer.
Page 3: Table Of Contents
..................1-4 Model 6730i IP Phone .
Page 4 ..................3-2 Aastra Web UI Options .
Page 5 Content Action URI ....................3-46 Configuration Server Settings .
Page 6 Content Locking/Unlocking the Phone ................5-7 Defining an Emergency Dial Plan .
Page 7 ..............5-128 Customizing the Key Type List in the Aastra Web UI .
Page 8 Content Speeddial/Conference Key................5-147 Speeddial/MWI Key.
Page 9 Content Customizing the Display Columns on the M675i Expansion Module ........5-279 Chapter 6: Configuring Advanced Operational Features .
Page 10 ................8-2 Using the “Firmware Update” Page in the Aastra Web UI.
Page 11 Content Topics ....................9-1 Troubleshooting .
Page 12 Content Aastra Web UI Settings ................. A-16 Configuration Server Settings .
Page 13 Content Backup Outbound Proxy (Per-line Settings)............. A-77 BLA Support for MWI .
Page 14 ..........A-149 Disable User Login to Aastra Web UI .
Page 15 Content Configurable Positioning of Programmed Softkeys ........... . A-165 Shifting of Softkey Positions for Busy States .
Page 16 Content Symmetric TLS Signaling Setting ..............A-214 User-Agent Setting .
Page 17 Content 6757i Sample Configuration File ............... . C-2 6757i CT Sample Configuration File .
Page 18 Content libSRTP (SRTP) - Cisco................Copyright-4 Wind River Systems - VxWorks software .
Page 19: Preface
This SIP IP Phone Administrator Guide provides information on the basic network setup, operation, and maintenance of the Aastra 6700i (6730i, 6731i, 6735i, 6737i, 6753i, 6755i, 6757i, and 6757i CT), 6800i (6863i, 6865i, and 6867i), and 9000i (9143i, 9480i, 9480i CT) Series SIP IP Phones. It also includes details on the funtionality and configuration of the IP phones.
Page 20: Chapters And Appendices In This Guide
Preface Chapters and Appendices in this Guide This guide contains the following chapters and appendices: Go to An overview of the IP Phones and the IP Phone firmware installation information Chapter 1 IP Phone interface methods Chapter 2 Administrator options information Chapter 3 Configuring the Network and Global SIP Features on the IP Phone Chapter 4...
Page 21: Chapter 1: Overview
Topics This chapter covers the following topics: Topic Page IP Phone Models page 1-2 Optional Accessories page 1-4 Model 6730i IP Phone page 1-7 Model 6731i IP Phone page 1-10 Model 6735i IP Phone page 1-13 Model 6737i IP Phone page 1-16 Model 6739i IP Phone page 1-28...
Page 22: Ip Phone Models
IP Phone Models Description All Aastra SIP IP Phone Models communicate over an IP network allowing you to receive and place calls in the same man- ner as a regular business telephone. All phone models support the Session Initiation Protocol (SIP). The 9480i CT and 6757i CT offers the base phone along with a cordless extension.
Page 23 IP Phone Models 6865i 6863i 6867i 9143i 9480i 9480i CT 41-001343-02 REV05 – 07.2014...
Page 24: Optional Accessories
IP Phone Models Optional Accessories 6700 Series The following are optional accessories specifically for the 6700i Series IP Phones. 6700i Wall Mount Kit The following are optional accessories specifically for the 6731i, 6735i, 6737i, and 6739i IP Phones. Power Adapter The following are optional accessories specifically for the 6735i, 6737i, 6739i, 6753i, 6755i, 6757i, and 6757i CT IP Phones.
Page 25 M670i/M675i Expansion Modules Daisy-Chaining Support IP Phone Model Maximum Number of Diasy-Chained Maximum Number of Diasy-Chained PoE Class Modules When Powered Via 48V AC Adapter Modules When Powered Via PoE 6730i No PoE Support 6731i Class 1 (< 3.84W) 6735i Class 2 (< 6.49W) 6737i Class 2 (<...
Page 26 IP Phone Models 6800i Series The following are optional accessories specifically for the 6800i Series IP Phones. 6800i Wall Mount Kit Power Adapter The following are optional accessories specifically for the 6865i and 6867i IP Phones. M680i Expansion Module The M680i module adds 16 additional softkeys to the 6865i and 6867i IP phones and provides paper labels for each softkey.
Page 27: Model 6730I Ip Phone
Model 6730i IP Phone This section provides brief information about the Model 6730i IP Phone. It includes a list of features and describes the hard keys on the 6730i. The 6730i is available with a symbol keypad or a text keypad.
Page 28 IP Phone Models 6730i Symbol and Text Key Descriptions* Symbol Keys Text Keys Key Description Hold key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing.
Page 29 Key Description Line/Call Appearance keys - Connect you to a line or call. The Aastra 6730i IP phone supports 2 line keys, each with LED indicator lights. Additional lines (up to 6 in total) can be added to the programmable keys.
Page 30: Model 6731I Ip Phone
IP Phone Models Model 6731i IP Phone This section provides brief information about the Model 6731i IP Phone. It includes a list of features and describes the hard keys on the 6731i. The 6731i is available with a symbol keypad or a text keypad. 6731i with Symbol or Text Keys 6731i Phone Features (Symbol and Text) •...
Page 31 IP Phone Models 6731i Symbol and Text Key Descriptions* Symbol Keys Text Keys Key Description Hold key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Hold Redial key - Redials up to 100 previously dialed numbers.
Page 32 Key Description Line/Call Appearance keys - Connect you to a line or call. The Aastra 6731i IP phone supports 2 line keys, each with LED indicator lights. Additional lines (up to 6 in total) can be added to the programmable keys.
Page 33: Model 6735I Ip Phone
IP Phone Models Model 6735i IP Phone This section provides brief information about the Model 6735i IP Phone. It includes a list of features, and describes the hard keys, default programmable keys, and default softkeys on the 6735i. The 6735i is available with a symbol keypad or a text keypad.
Page 34 Redial Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. Line/Call Appearance key - Connects you to a line or call. The Aastra 6735i IP phone supports up to 4 line keys. Line 4...
Page 35 For more information about configuring softkeys 1 through 6 to perform specific functions, see Chapter 5, “Configuring Operational Features” the section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” on page 5-107. *See the Aastra Model 6735i IP Phone User Guide for more information about each of these keys. 1-15 41-001343-02 REV05 – 07.2014...
Page 36: Model 6737I Ip Phone
IP Phone Models Model 6737i IP Phone This section provides brief information about the 6737i IP Phone. It includes a list of features, and describes the hard keys and default softkeys on the 6737i. The 6737i is available with a symbol keypad or a text keypad. 6737i with Symbol or Text Keys 6737i Phone Features (Symbol and Text) •...
Page 37 Redial Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. Line/Call Appearance key - Connects you to a line or call. The Aastra 6737i IP phone supports up to 4 line keys. L4 L4...
Page 38 For more information about programming the softkeys to perform specific functions, see Chapter 5, “Config- uring Operational Features” the section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” on page 5-107. *See the Aastra Model 6737i IP Phone User Guide for more information about each of these keys. 1-18 41-001343-02 REV05 – 07.2014...
Page 39: Model 6739I Ip Phone
Existing 675xi Expansion Module support • USB port support (for future use) • Aastra Hi-Q Audio™ Technology • Full-duplex speakerphone for handsfree calls • Additional headset connection options: modular RJ jack, built-in EHS/DHSG port (refer to the IP Phone 6739i Installation Guide for information on installing a DHSG headset on your phone.)
Page 40 IP Phone Models 6739i Symbol and Text Key Descriptions* The following table identifies the keys on the key panel of your 6739i IP phone that you can use for handling calls. Your phone may contain symbol keys or text keys, depending on which Model 6739i phone you purchased. Symbol Keys Text Keys Key Description...
Page 41 IP Phone Models Symbol Keys Text Keys Key Description Line/Call Appearance Keys - Connect you to a line or call. The Aastra 6739i IP phone supports 3 line call appearance keys. Line 3 Line 3 Line 2 Line 2 Line 1 Line 1 Speakerphone/Headset Key - Activates handsfree for making and receiving calls without lifting the handset.
Page 42: Model 6753I Ip Phone
IP Phone Models Model 6753i IP Phone This section provides brief information about the Model 6753i IP Phone. It includes a list of features, and describes the hard keys and default programmable keys on the 6753i. The 6753i is available with a symbol keypad or a text keypad. 6753i with Symbol or Text Keys 6753i Phone Features (Symbol and Text) •...
Page 43 Redial Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. Line/Call Appearance key - Connects you to a line or call. The Aastra 6753i IP phone supports up to 3 line keys. Line 3...
Page 44 • For more information about configuring keys 1 through 6 to perform specific functions, see Chapter 5, “Configuring Operational Features” the section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” on page 5-107. *See the Aastra Model 6753i IP Phone User Guide for more information about each of these keys. 1-24 41-001343-02 REV05 – 07.2014...
Page 45: Model 6755I Ip Phone
IP Phone Models Model 6755i IP Phone This section provides brief information about the Model 6755i IP Phone. It includes a list of features, and describes the hard keys, default programmable keys, and default softkeys on the 6755i. The 6755i is available with a symbol keypad or a text keypad.
Page 46 Redial Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. Line/Call Appearance key - Connects you to a line or call. The Aastra 6755i IP phone supports up to 4 line keys. Line 4...
Page 47 For more information about configuring softkeys 1 through 6 to perform specific functions, see Chapter 5, “Configuring Operational Features” the section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” on page 5-107. *See the Aastra Model 6755i IP Phone User Guide for more information about each of these keys. 1-27 41-001343-02 REV05 – 07.2014...
Page 48: Phones
IP Phone Models Model 6757i and 6757i CT IP Phones This section provides brief information about the 6757i IP Phone. It includes a list of features, and describes the hard keys and default softkeys on the 6757i. The 6757i is available with a symbol keypad or a text keypad. 6757i with Symbol or Text Keys 6757i CTwith Symbol or Text Keys 6757i and 6757i CT Phone Features (Symbol and Text)
Page 49 Redial Volume control key - Adjusts the volume for the handset, headset, ringer, and handsfree speaker. Line/Call Appearance key - Connects you to a line or call. The Aastra 6757i IP phone supports up to 4 line keys. L4 L4...
Page 50 Chapter 5, “Con- figuring Operational Features” the section, “Softkeys/Programmable Keys/Feature Keys/Expansion Mod- ule Keys” on page 5-107. *See the Aastra Model 6757i or 6757i CT IP Phone User Guide for more information about each of these keys. 1-30 41-001343-02 REV05 – 07.2014...
Page 51 IP Phone Models 6757i CT Cordless Handset Features • 5-line backlit display screen • 2 multi-functional softkeys • Programmable function key supports up to 14 functions • Vibration Alerter • Headset Jack • Desk charging stand 1-31 41-001343-02 REV05 – 07.2014...
Page 52 IP Phone Models 6757i CT Cordless Handset Key Descriptions Function # Function Description Receiver Volume key During Ringing: Adjusts ringer volume During a call: Adjusts receiver volume During text mode (not in a call): Moves cursor right/left Display Features ƒ Key List Access key to the programmed Feature Key List Scrolls up when in the various lists Adds a space during editing...
Page 53: Model 6863I Ip Phone
IP Phone Models Model 6863i IP Phone This section provides brief information about the Model 6863i IP Phone. It includes a list of features and describes the hard keys on the 6863i. 6863i Phone Features • LCD screen • Built-in-two-port, 10/100 Fast Ethernet switch - lets you share a connection with your computer •...
Page 54 Hold Key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Line/Call Appearance Keys - Connects you to a line or call. The Aastra 6730i supports two line keys, each with LED indicator lights.
Page 55: Model 6865I Ip Phone
IP Phone Models Model 6865i IP Phone This section provides brief information about the Model 6865i IP Phone. It includes a list of features and describes the hard keys on the 6865i. 6865i Phone Features • LCD screen with backlight •...
Page 56 Redial Key - Accesses a list of the last 100 previously dialed numbers. Pressing the Redial key twice redials the last dialed number. Line/Call Appearance Keys - Connects you to a line or call. The Aastra 6730i IP Phone supports two line keys, each with LED indicator lights.
Page 57 IP Phone Models Description Speaker/Headset Key - Transfers the active call to the speaker or headset, allowing handsfree use of the phone. Programmable Keys - When programmed, allows you to easily perform up to 8 specific functions (e.g. Services, Directory, Callers List, Intercom, etc...) and access enhanced services provided by third parties (e.g.
Page 58: Model 6867I Ip Phone
IP Phone Models Model 6867i IP Phone This section provides brief information about the Model 6867i IP Phone. It includes a list of features and describes the hard keys on the 6867i. 6867i Phone Features • 3.5” QVGA color TFT LCD with backlight •...
Page 59 Redial Key - Accesses a list of the last 100 previously dialed numbers. Pressing the Redial key twice redials the last dialed number. Line/Call Appearance Keys - Connects you to a line or call. The Aastra 6730i IP Phone supports two line keys, each with LED indicator lights.
Page 60 IP Phone Models Description Presence Key - Accesses the partial and full contact presence information screens, which provide more detailed infor- mation about the selected contact. Left Softkeys - 6 programable keys that allow you to easily perform up to 20 specific functions and access enhanced services provided by third parties (e.g.
Page 61: Model 9143I Ip Phone
IP Phone Models Model 9143i IP Phone This section provides brief information about the Model 9143i IP Phone. It includes a list of features and describes the hard keys on the 9143i. Options Directory Save Delete Conf Xfer PQRS WXYZ Mute 9143i Phone Features •...
Page 62 Pressing the Redial key twice simultaneously redials the last dialed number. Line/Call Appearance Key - Connects you to a line or call. The Aastra 9143i IP Phone supports up to 3 line keys. Line 3...
Page 63 Mute Key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute). Mute *See the Aastra Model 9143i IP Phone User Guide for more information about each of these keys. 1-43 41-001343-02 REV05 – 07.2014...
Page 64: Phones
IP Phone Models Model 9480i and 9480i CT IP Phones This section provides brief information about the Models 9480i and 9480i CT IP Phones. It includes a list of features and describes the hard keys on these models. Hold Hold Redial edial Good...
Page 65 Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute). Line/Call Appearance key - Connects you to a line or call. The Aastra 9480i and 9480i CT IP phones support up to 4 line keys.
Page 66 Services key - Displays a list of Services available to your phone, if specific services have been configured. The available Aastra services include Directory & Callers Log. The 9480i and 9480i CT IP Phones also have default S S e e r r vi vic c es es softkey 1 configured as Services.
Page 67 IP Phone Models 9480i CT Cordless Handset Features • 5-line backlit display screen • 2 multi-functional softkeys • Programmable function key supports up to 14 functions • Vibration Alerter • Headset Jack • Desk charging stand 1-47 41-001343-02 REV05 – 07.2014...
Page 68 Used as Backspace during editing Redial Key Displays the last 10 numbers dialed Charging Jack Charging Contacts Microphone *See the Aastra Model 9480i CT IP Phone User Guide for more information about each of these keys. 1-48 41-001343-02 REV05 – 07.2014...
Page 69: Firmware Installation Information
Phone User Interface via the keypad (Phone UI) • Aastra Web-based user interface (Aastra Web UI) When the IP phone is initialized for the first time, DHCP is enabled by default. Depending on the type of configuration server setup you may have, the IP phone may download a firmware version automatically, or you may need to download it manually.
Page 70: Firmware And Configuration Files
<model>.cfg (for example, 6757i.cfg) - This file contains model specific information, where “model” should be the same string that is used for the model name (e.g. 6730i.cfg, 6731i.cfg, 6735i.cfg, 6737i.cfg, 6739i.cfg, 6753i.cfg, 6755i.cfg, 6757i.cfg, 6757iCT.cfg, 6863i.cfg, 6865i.cfg, 6867i.cfg, 9143i.cfg, 9480i.cfg, 9480iCT.cfg).
Page 71: Configuration File Precedence
The last values to be applied to the phone configuration are the values that take effect. For example, if a parameter’s value is set in the local configuration (via Aastra Web UI or IP phone UI) and the same value was also set differently in one of the aastra.cfg/<model>.cfg/<mac>.cfg files on the configuration server, the local configu-...
Page 72: Multiple Configuration Server Support
“firmware server” in the configuration files. If a full URL is specified for this parameter, the phones in the network get the security.tuz, aastra.cfg, <model>.cfg, and <mac>.cfg files from the original configuration server, and the firmware files from the server specified in the URL.
Page 73 Files always downloaded from original configuration server All files that can be downloaded from original configuration server are, by order: OR another specified server are, by order: security.tuz Directory Files aastra.cfg/aastra.tuz • directory 1 <model>.cfg/<model>.tuz • directory 2 <mac>.cfg/<mac>.tuz Language Pack Files •...
Page 74 Firmware and Configuration Files Specifying a Server Using Existing Parameters on the IP Phones The following table provides the parameters on the phone that you can use to download directory files, language packs, TLS certificates, 802.1x certificates, and HTTPS files from the original configuration server OR from another server in the network.
Page 75 Firmware and Configuration Files The following example downloads a company directory file from the specified server in the “path” directory: directory 1: tftp://10.30.102.158/path/companylist.csv Note: To download a specific file, the string value MUST HAVE A FILENAME at the end of the string. For example: directory 1: tftp://10.30.102.158/path/companylist.csv where “path”...
Page 76: Configuration Interface Methods
Features, characteristics, requirements, and configuration that are specific to a particular phone model are indicated where required in this guide. Topics This chapter covers the following topics: Topic Page Configuration Methods page 2-2 IP Phone UI page 2-2 Aastra Web UI page 2-6 Configuration Files (Administrator Only) page 2-14 41-001343-02 REV05 – 07.2014...
Page 77: Configuration Methods
You can use the following to setup and configure the IP phone: • IP phone UI • Aastra Web UI • Configuration files Note: Not all parameters are available from all three methods. For more information about configuring the phone, see...
Page 78 Configuration Methods The following illustrations indicate the location of the Options Key on each phone model. Options Key Options 9480i Directory Hold Redial Goodbye Save Options Delete Conf Xfer PQRS WXYZ PQRS WXYZ Xfer Icom Conf Services Mute 9480i/9480i CT 9143i Options Key 9480i CT Handset...
Page 79 Configuration Methods Options Key 6739i 6731i 6730i Options Key 6753i 6735i 6755i Options Key 6757i CT Handset 6737i 6757i/6757i CT 41-001343-02 REV05 – 07.2014...
Page 80 Configuration Methods Options Key 6865i 6863i 6867i Using the Options Key Press the Options key on the phone to enter the Options List. Use the to scroll through the list of options. On 3-line LCD phones: To select an option, press the Enter softkey, the button (if applicable), or select the number on the keypad that corresponds to the option in the Option List.
Page 81: Aastra Web Ui
Explorer and Gecko engine-based browsers like Firefox, Mozilla or Netscape. Note: An Administrator can enable or disable the Aastra Web UI for a single phone or all phones in a network. For more infor- mation about enabling/disabling the Aastra Web UI, see “Enabling/Disabling the Aastra Web UI”...
Page 82 HTTPS uses port 443 instead of HTTP port 80 in its interactions with the TCP/IP lower layer. Both the HTTP and HTTPS port numbers are configurable using the configuration files, the IP Phone UI, the Aastra Web UI and DHCP Option 66.
Page 83 The IP Phones have authentication support as referenced in RFC 2617 when using HTTP or HTTPS as download protocols. If a 5i Series phone is challenged by an HTTP or HTTPS server when the server attempts to download the aastra.cfg file, the phone automatically sends "aastra"...
Page 84 Configuration Methods Accessing the Aastra Web UI Use the following procedure to access the Aastra Web UI. Open your web browser and enter the phone’s IP address or host name into the address field. The following is an example of the Login screen that displays.
Page 85 You can logout of the Aastra Web UI at any time by clicking Log Off. Depending on the model phone you are accessing, the following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings, Advanced Settings.
Page 86 (Applicable to User and Administrator) Programmable Keys 9143i - 7 multi-functional programmable keys 6730i - 8 Top, multi-functional programmable keys 6731i - 8 Top, multi-functional programmable keys 6735i - 6 Top, multi-functional programmable keys 6753i - 6 Top, multi-functional, programmable keys...
Page 87 Configuration Methods Basic Settings The Basic Settings section provides the following options: Heading Description Preferences Allows you to set the following General specifications on the IP phone. • Local Dial Plan (Admin Only) • Send Dial Plan Terminator (Admin Only) •...
Page 88 Applicable choices are EAP-MD5 or EAP-TLS. (Applicable to Administrator Only) Troubleshooting Allows you to perform troubleshooting tasks whereby the results can be forwarded to Aastra Technical Support for analyzing and troubleshooting. Also displays error messages if applicable. Note: You can also specify whether a user can upload system information automatically or manually by configuring a parameter in the configuration files.
Page 89: Configuration Files (Administrator Only)
Enabling/Disabling the Aastra Web UI The Aastra Web UI is enabled by default on the IP phones. A System Administrator can disable the Aastra Web UI on a sin- gle phone or on all phones if required using the configuration files.
Page 90 2: my_personal_directory Save the changes and close the configuration file. If the parameter requires the phone to be restarted in order for it to take affect, use the IP Phone UI or the Aastra Web UI to restart the phone.
Page 91 ^sip registrar port: 5060 In the above example, if an Administrator indicates the “ ^ “ before the parameters in the aastra.cfg file, and then loads the aastra.cfg file to the phone, these four parameters are reset to their default values, even if the parameters were previously changed on the phone.
Page 92 The "sip proxy port" and "sip registrar port" parameters can be modified through Web UI because <mac>.cfg has over- written <model>.cfg and aastra.cfg. On the Web UI, the value for these parameters is 5064. Configuration Server Redundancy via DNS A Records The phone sends a DNS query and in the DNS response, it accepts the first server IP address and contacts that server, ignoring any additional IP addresses in the response.
Page 93: Administrator Options
Administrator to change or set features and configuration information as required. For all models, an Administrator can use the IP Phone UI, the Aastra Web UI, or the configuration files to enter and change values. Note: Specific options are configurable only via the IP Phone UI, and/or Aastra Web UI, and/or configuration files.
Page 94: Administrator Level Options
Administrator can access only. These options allow the Administrator to configure and manage local and/or remote IP phones in a network. An Administrator can access and manage these options using the IP Phone UI, the Aastra Web UI, or the configuration files.
Page 95 Administrator Level Options The 6867i has an “Advanced” softkey, which when pressed gives access to the Administrator options. 6867i Aastra IP Phone Administrator Menu The following are administrator options in the "Options List" on the 6739i and 6867i: • Advanced Menu –...
Page 96 (if set to 1). The following table illustrates the differences between the full menu and the simplified menu. Note: When setting the “options simple menu” parameter, the menu changes in the Phone UI only. The Aastra Web UI is not affected. For all model phones EXCEPT the 6739i and 6867i:...
Page 97 “factory default” the phone and use the full menu to recover the network settings from the Phone UI OR use the Aastra Web UI to configure the network settings. Configuring the Simplified IP Phone UI Options Menu You can enable the simplified IP Phone UI Options menu using the configurations files only.
Page 98: Aastra Web Ui Options
A User has limited configuration options as shown in the following illustrations. Administrator Web UI Menu User Web UI Menu The following are options that an Administrator can configure in the Aastra Web UI (and are not available for the User to configure): • Operation->Reset –...
Page 99 802.1x Support – Troubleshooting References For information about options available to a User AND Administrator in the Aastra Web UI, see your <Model-Specific> IP Phone User Guide. For procedures to Restart your phone or restore factory defaults, see “Restarting Your Phone”...
Page 100: Configuration File Options
Phone Status The Phone Status on the IP Phone displays the network status and firmware version of the IP phone. You can display phone status using the IP phone UI or the Aastra Web UI. Phone Status via IP Phone UI In the IP phone UI, the Phone Status options are available to the user and the administrator and do not require a pass- word entry.
Page 101 Phone Status via Aastra Web UI The first screen that displays after logging into the Aastra Web UI for a phone is the Status screen. This screen also displays when selecting Status->System Information. The information on this screen is available to the user and the administra- tor as read-only.
Page 102 Administrator Level Options The following is a description of the information on the Status screen: • Network Status – Displays the network status of the Ethernet ports at the back of the phone. You can also view the phone’s IP and MAC addresses.
Page 103: Restarting Your Phone
• If the settings for the IP phone on the IP PBX system have been modified. You can restart the phone using the IP Phone UI or the Aastra Web UI. Restarting the Phone Using the IP Phone UI IP Phone UI Press the Options key on the phone to enter the Options List.
Page 104 Administrator Level Options Restarting the Phone Using the Aastra Web UI Aastra Web UI Click on Operation->Reset->Phone. Click Restart to restart the phone. 3-12 41-001343-02 REV05 – 07.2014...
Page 105: Set Phone To Factory Defaults/Erase Local Configuration
Factory default settings are the settings that reside on the phone after it has left the factory. The factory default settings on the phone sets the factory defaults for all of the settings in the aastra.cfg, <model>.cfg, <mac>.cfg, and local configura- tion.
Page 106 You can reset the IP Phone’s local configuration if required. The local configuration is the last updated configuration you performed using the IP Phone UI or the Aastra Web UI. Performing this action results in losing all recently user-modified settings. For more information about local configuration, see Chapter 1, the section, “Configuration File Precedence”...
Page 107 Select Erase Local Cfg. using the button or press the Select softkey. The phone immediately erases the local configuration on the phone and the phone reboots. Erasing the Phone’s Local Configuration Using the Aastra Web UI Aastra Web UI Click on Operation->Reset->Current Settings.
Page 108: Basic Settings
Administrator only, or where indicated, to a User and Administra- tor. These tables also identify whether you can configure them using the Aastra Web UI, IP Phone UI, or the configuration files.
Page 109 Administrator Level Options Parameter in Parameter in Configuration Description Aastra Web UI Files XML Beep Support xml beep notification Enables or disables the playing of a beep to indicate a status on the phone. When the phone receives a status message, the BEEP notifies the user that the message is dis- playing.
Page 110 Administrator Level Options Parameter in Parameter in Configuration Description Aastra Web UI Files Call Waiting Tone Period call waiting tone period Specifies the time period, in seconds, that the call waiting tone is audible on an active call when another call comes in. When enabled, the call waiting tone plays at regular intervals for the amount of time set for this parameter.
Page 111 Intercom call is being placed. These settings also specify the prefix code for server-side Intercom calls, and specifies the configuration to use when making the Intercom call. Parameter in Parameter in Configuration Description Aastra Web UI Files Incoming Intercom Settings (all models) Auto-Answer sip allow auto answer Enables or disables the IP phone to allow automatic answering for an Intercom call.
Page 112: Key Mapping
Administrator Level Options Group Paging RTP Settings Parameter in Parameter in Configuration Description Aastra Web UI Files Paging Listen Addresses paging group listening Allows you to specify up to 5 listening multicast addresses to send/receive a Real Time Transport Protocol (RTP) stream to/from these pre-configured multicast addresses without involving SIP signaling.
Page 113 Administrator Level Options Ring Tones Parameter in Parameter in Parameter in Configuration Description IP Phone UI Aastra Web UI Files Tone Set Tone Set tone set Globally sets a tone set for a specific country Note: For more information on this feature, see “Ring Tones and...
Page 114 Administrator Level Options Parameter in Parameter in Configuration Description Aastra Web UI Files Auto Call Distribution alert auto call distribution When an "alert-acd" keyword appears in the header of the INVITE request, the con- figured Bellcore ring tone is applied to the IP phone.
Page 115 Administrator Level Options Directed Call Pickup Parameter in Parameters in Configuration Description Aastra Web UI Files Directed Call Pickup directed call pickup Enables or disables the use of "directed call pickup" feature. For more information on this feature, see “Directed Call Pickup (BLF or XML Call Interception)”...
Page 116: Time And Date
Time and Date Parameter in Parameter in Parameters in Configura- Description IP Phone UI Aastra Web UI tion Files Time Format Time Format time format This parameter changes the time to 12 hour or 24 hour format. Use “0” for the 12 hour format and “1” for the 24 hour format.
Page 117: Live Dialpad
“Speci- fying the Screen Language to Use” on page 5-42. Webpage Language web language The language you want to display for the Aastra Web UI. Note: Valid values are: This option can be set by both • 0 (English) is default Users and Administrators.
Page 118 Allows you to specify the language to use for inputs on the IP Phone. Entering a lan- guage value for this parameter allows users to enter text and characters in the IP Phone UI, Aastra Web UI, and in XML applications via the keypad on the phone, in Note: the language(s) specified.
Page 119: Account Configuration
Account • Phone • Custom You can set the modes for DND and CFWD in the Aastra Web UI at the path Basic Settings->Preferences->General, or using the following parameters in the configurations files: • dnd key mode • call forward key mode The following table describes the behavior of the mode settings for DND and CFWD.
Page 120 Administrator Level Options Notification When Incorrect Network Settings Entered If an Administrator enters incorrect network settings over the IP Phone UI or the Aastra Web UI, such as: • A 0.0.0.0 entered as values for the IP Address, Subnet Mask, and Gateway parameters, •...
Page 121 PC Port Enabled PC Port PassThru pc port passthrough enabled (3-Line LCD Phones) Enable/Disable Note: (3-Line LCD Phones) The PC Port parameters are not applicable to the 6730i IP Phone. PC Port PassThru Enable Enable/Disable PassThru Port (8 , 11-Line LCD, and...
Page 122 Parameter In Parameter in Parameters in Configuration Description IP Phone UI Aastra Web UI Files DHCP User Class dhcp userclass Specifies the User Class DHCP Option 77 that the phone sends to the configuration server with the DHCP Request packet.
Page 123 Administrator Level Options Parameter In Parameter in Parameters in Configuration Description IP Phone UI Aastra Web UI Files NAT RTP Port NAT RTP Port sip nat rtp port Indicates the port through which the RTP packets are sent. This value must specify the beginning of the RTP port range on the gateway or router.
Page 124 Administrator Level Options Parameter In Parameter in Parameters in Configuration Description IP Phone UI Aastra Web UI Files TURN Password sip turn pass Password that a user must enter when accessing an account on the TURN server. Note: The NAT IP configuration parameters take precedence over the STUN and TURN parameters.
Page 125 Administrator Level Options Parameter In Parameter in Parameters in Configuration Description IP Phone UI Aastra Web UI Files Cert Validation Validate Certificates https validate certificates Enables or disables the HTTPS validation of certificates on the phone. When this parameter is set to 1, the HTTPS client per- forms validation on SSL certificates before accepting them.
Page 126 Parameter In Parameter in Parameters in Configuration Description IP Phone UI Aastra Web UI Files Type of Service SIP tos sip The Differentiated Services Code Point (DSCP) for SIP packets. For more information, see Chapter 4, “Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS”...
Page 127 • Specific parameters are configurable on a global and per-line basis. You can also configure specific parameters using the IP Phone UI, the Aastra Web UI, or the configuration files. If you have a proxy server or have a SIP registrar present at a different location than the PBX server, the SIP parameters may need to be changed.
Page 128 Basic SIP Authentication Settings Parameter In Parameter in Parameters in Configuration Description IP Phone UI Aastra Web UI Files Screen Name Screen Name sip screen name Name that displays on the idle screen. Valid values are up to 20 alphanumeric characters.
Page 129 Administrator Level Options Basic SIP Network Settings Parameter In Parameter in Parameters in Configuration Description IP Phone UI Aastra Web UI Files Proxy Server Proxy Server sip proxy ip IP address of the SIP proxy server. Up to 64 alphanumeric char- acters.
Page 130 IP Phone. You can enable and disable MWI by set- ting this parameter to 0 (disable) or 1 (enable) in the configuration files or by checking the box for this field in the Aastra Web UI. Default is disabled. For more information, see Chapter 4, “Advanced SIP Settings (optional)”...
Page 131 Send MAC Address in REGISTER sip send mac Adds an "Aastra-Mac:" header to the SIP REGISTER messages sent from the Message phone to the call server, where the value is the MAC address of the phone. For more information about this parameter, see Chapter 6, the section, “TR-...
Page 132 Administrator Level Options Parameter in Parameters in Configuration Files Description Aastra Web UI Transport Protocol sip transport protocol The protocol that the IP phone uses to send out SIP messages. Notes: • If you set the value of this parameter to 4 (TLS), the phone checks to see if the “sips persistent tls”...
Page 133 Administrator Level Options Parameter in Parameters in Configuration Files Description Aastra Web UI Registration Renewal Timer sip registration renewal timer The threshold value, in seconds, prior to expiration, that the phone renews registrations. The phone will automatically send registration renewals half- way through the registration period, unless half-way is more than the threshold value.
Page 134 “Whitelist Proxy” page 6-15. XML SIP Notify sip xml notify event Enables or disables the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recom- mended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone.
Page 135 You can configure the following codec preference list settings. Parameter In Parameter in Parameters in Configuration Description IP Phone UI Aastra Web UI Files Basic Codecs sip use basic codecs Enables or disables basic codecs. Enabling this parameter (G.711 u-Law, allows the IP phone to use the basic Codecs when send- G.711 a-Law, G.729)
Page 136: Line Settings
6755i 6757i 6757i CT 6863i 6865i 6867i On the IP Phones, you can configure the following on a per-line basis using the configuration files or the Aastra Web UI: • Basic SIP Authentication Settings • Basic SIP Network Settings •...
Page 137: Softkeys, Programmable Keys, Expansion Module Keys
IP Phone Model Softkeys Expansion Module Keys Programmable Keys 9143i Not Applicable 9480i Not Applicable 9480i CT Not Applicable 6730i Not Applicable 6731i Not Applicable 6735i 36 to 108* (Model M670i) 60 to 180** (Model M675i) 6737i 36 to 108*...
Page 138: Action Uri
XML SIP Notify Events and Action URIs In order for an XML push to bypass the NAT/firewall, the phone supports a proprietary SIP NOTIFY event (aastra-xml) with or without XML content. If XML content is provided in the SIP NOTIFY, it is processed directly by the phone as it is done for an XML PUSH.
Page 139: Configuration Server Settings
IP phone. An administrator can configure the following parameters for the configuration server: Parameter In Parameter in Parameters in Configuration Description IP Phone UI Aastra Web UI Files Download Protocol Settings Download Protocol Download Protocol download protocol Protocol to use for downloading new versions of software to the IP phone.
Page 140 Administrator Level Options Parameter In Parameter in Parameters in Configuration Description IP Phone UI Aastra Web UI Files Alternate TFTP Alternate TFTP alternate tftp server The alternate TFTP server’s IP address or qualified domain name. This will become effective after this configuration file has been downloaded into the phone.
Page 141 Administrator Level Options Parameter In Parameter in Parameters in Configuration Description IP Phone UI Aastra Web UI Files HTTP Server HTTP Server http server The HTTP server’s IP address. This will become effective after this configuration file has been downloaded into the phone.
Page 142 24-hour period. This param- eter works with TFTP, FTP, and HTTP servers. Notes: • If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. • Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update.
Page 143: Firmware Update Features
Using the “Firmware Update” page in the Aastra Web UI at the location Advanced Settings->Firmware Update. • Using the IP Phone UI or the Aastra Web UI to restart the phone. The phone automatically looks for firmware updates and configuration files during the boot process.
Page 144 This parameter is required when configuring TLS (optional for Persistent TLS.) Note: The certificate files must use the format “.pem”. To create custom certifi- cate files to use on your IP phone, contact Aastra Technical Support. For more information, see Chapter 6, the section, “Transport Layer Secu- rity (TLS)”...
Page 145 This parameter is required when configuring TLS or Persistent TLS. Note: The certificate files must use the format “.pem”. To create custom certifi- cate files to use on your IP phone, contact Aastra Technical Support. For more information, see Chapter 6, the section, “Transport Layer Secu- rity (TLS)”...
Page 146: 802.1X Support
If configuring 802.1x using the IP Phone UI, the certificates and private keys must already be configured and stored on the phone. Use the configuration files or the Aastra Web UI to load certificates and private keys. An Administrator can configure the following parameters for the 802.1x Protocol.
Page 147: Troubleshooting
Administrator Level Options Troubleshooting The Troubleshooting feature in the Aastra Web UI provides tasks that a system administrator can perform on the IP phones for troubleshooting purposes. Using this feature, a system administrator can: • Assign an IP address and IP port to which log information will be transmitted •...
Page 148: Configuring Network And Session Initiation Protocol (Sip) Features
IP Phone UI and the Aastra Web UI. This chapter also includes procedures for configuring the Network and Global SIP features via the configuration files, the IP Phone UI, and the Aastra Web UI where applicable.
Page 149: Overview
Overview An administrator can configure the IP Phone Network and SIP options from the phone UI, from the Aastra Web UI, or the configuration files. Administrator level options are password protected in both the IP phone UI and the Aastra Web UI.
Page 150: Network Settings
Network Settings Network Settings This section describes the basic network settings on the IP phone which include configuring for: • DHCP • IP Address (of phone) • Subnet Mask (of phone) • Gateway • Primary DNS • Secondary DNS • Hostname •...
Page 151 Network Settings Enabling/Disabling DHCP Using the Configuration Files Use the following procedure to enable/disable DHCP on the phone using the configuration files. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network Settings” page A-8.
Page 152 Network Settings Enabling/Disabling DHCP Using the Aastra Web UI Use the following procedure to enable/disable DHCP using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Network->Basic Network Settings. Enable the "DHCP" field by checking the check box. (Disable this field by unchecking the box).
Page 153 The System administrator can use the Vendor Class Identifier to send the phone a customized Server Configuration in option 43 (Vendor-Specific information). Note: If Aastra IP Phones receive the server configuration from both DHCP Option 66 and DHCP Option 43, then Option 43 takes precedence over Option 66. Using Option 43 to Customize the IP Phone A System Administrator can customize the IP Phone(s) in the network by entering a text string in the phone’s configuration...
Page 154 Network Settings Linux Example A System Administrator can enter the following in the DHCP server: option space AastraIPPhone57i; option AastraIPPhone57i.cfg-server-name code 02 = text; option space AastraIPPhone57iCT; option AastraIPPhone57iCT.cfg-server-name code 02 = text; Subnet 192.168.1.0 netmask 255.255.255.0 { class "vendor-class-57i" { match if option vendor-class-identifier="AastraIPPhone57i";...
Page 155 Network Settings Option 43 Redirection and Configuration Server (RCS) Bypass DHCP Option 43 includes the ability to bypass contacting Aastra's Redirection and Configuration Server (RCS), in addition to the previous support of setting the configuration server to contact. A sub-option code 3 uses a boolean value (true or false) that controls whether or not the phone should contact the RCS after a factory default.
Page 156 ID string to enable the use of the VLAN identity in Must be the 16-byte character string “Aastra{space}Telecom{space}{space}” sub-option/code 09. Must be specified to avoid (i.e. Aastra Telecom followed by two space characters). conflict with other vendors. 16-byte hex equivalent: 4161737472612054656c65636f6d2020...
Page 157 (option vendor-class-identifier="AastraIPPhone6737i") or (option vendor-class-identifier="AastraIPPhone6739i") or (option vendor-class-identifier="AastraIPPhone53i") or (option vendor-class-identifier="AastraIPPhone55i") or (option vendor-class-identifier="AastraIPPhone57i") or (option vendor-class-identifier="AastraIPPhone57iCT") vendor-option-space AastraIPPhone; option AastraIPPhone.cfg-server-name "http://192.168.174.200/aastra"; # option 43 option AastraIPPhone.contact-rcs false; # option 43 option AastraIPPhone.ActivateVLANHeader "Aastra Telecom "; # option 43 option AastraIPPhone.VLAN-ID...
Page 158 Network Settings Configuring DHCP Option 12 Hostname on the IP Phone Use the following procedures to configure DHCP Option 12 Hostname on the IP Phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “DHCP Option Settings”...
Page 159 Network Settings Aastra Web UI Click on Advanced Settings->Network->Basic Network Settings. By default, the “Hostname” field is automatically populated with [<Model><MAC address>] of your phone (for example, 53i00085D164435). If you want to change the hostname, enter a hostname for your phone in the “Hostname” field.
Page 160 In addition, an administrator can override this order of precedence by setting a configuration parameter called, dhcp config option override (configuration files), DHCP Download Options (Aastra Web UI), or Download Options (IP Phone UI). Setting this parameter results in the phone only using the chosen DHCP option and ignoring the other options.
Page 161 Network Settings IP Phone UI Press Options, and then select Administrator Menu. Enter you Administrator password and press Enter. Select Network Settings. Select DHCP Settings. Select Download Options. The following list displays: • Any (default) - no override - uses normal precedence order of 43, 160, 159, 66 •...
Page 162 Network Settings Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings. In the “DHCP Download Options” field, select an option to use to override the normal precedence order. Valid values are: • Any (default) - no override - uses normal precedence order of 43, 160, 159, 66.
Page 163 Network Settings Configuring a Download Precedence Using the IP Phone UI Use the following procedure to configure a download precedence using the IP Phone UI. IP Phone UI Press Options, and then select Administrator Menu. Enter you Administrator password and press Enter. Select Network Settings.
Page 164 In the “DHCP Download Options” field, select “Disabled” from the list of options. Note: In the Aastra Web UI, the “Disabled” download option performs the same function as the “-1” in the configuration files (ignores DHCP options). Click Save Settings to save your setting.
Page 165 Errors Messages Display when Incorrect Network Settings Entered The IP Phone UI AND the Aastra Web UI immediately notify the Administrator if an incorrect value is being entered for the following network parameters in the IP Phone UI and the Aastra Web UI: •...
Page 166 Network Settings IP Phone UI For the 6739i: Note: To manually configure DHCP parameters, DHCP must be disabled on the phone. Press the Options key on the phone to enter the Options List. Press Advanced. A keyboard displays. Enter the Administrator password using the keyboard. Default is “22222”. Press Network.
Page 167 (your PC). There are two Ethernet ports on the rear of the IP phones: LAN Port and PC Port. Using the Aastra Web UI, you can select the type of transmission you want these ports to use to communicate over the LAN. The IP phones support each of the fol- lowing methods of transmission: •...
Page 168 • Half 1000Mbps (applicable for the 6739i, 6735i, 6737, 6865i, and 6867i IP phones only) Default is AutoNegotiation. Select PC Port Link. Note: PC Port Link parameters are not applicable to the 6730i IP Phone. 4-21 41-001343-02 REV05 – 07.2014...
Page 169 Network Settings IP Phone UI Select a negotiation method to use on port 1and press Done. Valid values are: • AutoNegotiation • Full 10Mbps • Full 100Mbps • Full 1000Mbps (applicable for the 6739i, 6735i, 6737, 6865i, and 6867i IP phones only) •...
Page 170 Network Settings IP Phone UI For the 6867i: Press on the phone to enter the Options List. Press the Advanced softkey. Enter the Administrator password using the keypad. Default is “22222”. Select Network > Ethernet Ports. With LAN Port highlighted, press the right navigation key and select a negotiation method to use on port 0. Valid values are: •...
Page 171: Advanced Network Settings
You can set advanced network settings on the IP phone such as, Network Address Translation (NAT), Network Time Proto- col (NTP) Time Servers, Virtual LAN (VLAN), and Quality of Service (QoS) using the Aastra Web UI or the configuration files.
Page 172 Network Settings SBC or ALG Proxy/Registrar The phone at IP address 10.10.10.20 is configured to register with the proxy at 63.251.195.20. Because the proxy/registrar has session border control (SBC) or application layer gateway (ALG) functionality, no additional IP phone configuration is required.
Page 173 Network Settings IP Phone UI Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Network Settings. Select Static NAT. Select NAT IP. Enter a public IP address of your NAT device in dotted-decimal format. Press Done to save the setting.
Page 174 • sip local tls port You can configure the SIP and TLS source ports using the configuration files or the Aastra Web UI. After configuring these parameters, you must reboot the phone. If NAT is disabled, the port number also shows in the VIA and Contact SIP headers.
Page 175 Network Settings If you enable NAT, the phone uses the NAT port number (and NAT IP address) in the Via and Contact SIP headers of SIP messages, but still use the configured source port. Note: • By default, the IP phones use symmetric UDP signaling for outgoing UDP SIP messages. When symmetric UDP is ena- bled, the IP phone generates and listens for UDP messages using port 5060.If symmetric UDP signaling is disabled, the phone sends from random ports but it listens on the configured SIP local port.
Page 176 Network Settings Configuring SIP and TLS Source Ports Using the Aastra Web UI Use the following procedure to configure SIP and TLS source ports using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. The “Local SIP UDP/TCP Port” field has a default value of 5060. Change this value if required to a value greater than 1024 and less than 65535.
Page 177 5 seconds, the phone makes the call using the Session Description Protocol (SDP) with a local IP:port. An Administrator can configure a STUN and/or TURN server on the IP Phones using the configuration files or the Aastra Web UI.
Page 178 Note: The NAT IP configuration parameter takes precedence over the STUN and TURN parameters. Use the following procedure to configure STUN and TURN servers in your network using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings.
Page 179 • The ICE Protocol supports the RTCP SDP attribute (RFC 3605) STUN and TURN can be enabled using the Aastra Web UI or the configuration files. This automatically enables ICE. Reference To configure STUN and TURN (which automatically enables ICE), see “Configuring STUN and TURN Servers Using the Con-...
Page 180 • Execution of HTTP GET and POST requests received over a secure connection. Using the configuration files, the IP phone UI, or the Aastra Web UI, you can configure the following regarding HTTPS: • Specify HTTPS security client method to use (TSLv1 or SSLv3) •...
Page 181 Network Settings IP Phone UI Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Configuration Server. Select HTTPS Settings. Configure HTTPS Client Select HTTPS Client. Select Client Method.
Page 182 Network Settings For 6739i: IP Phone UI Press the Options key on the phone to enter the Options List. Press Advanced. A keyboard displays. Enter the Administrator password using the keyboard. Default is “22222”. Press Cfg. Svr. Press HTTPS. Configure HTTPS Client Press HTTPS Client Method.
Page 183 Network Settings Aastra Web UI Click on Advanced Settings->Network->HTTPS Settings. Select an HTTPS client method to use from the HTTPS Client Method field. Valid values are: • SSL 3.0 (default) • TSL 1.0 Enable HTTP to HTTPS redirect by checking the HTTPS Server - Redirect HTTP to HTTPS field check box. (Disable this field by unchecking the check box).
Page 184 If any of these validation steps fail, the connection is rejected. Certificate validation is controlled by three parameters which you can configure via the configuration files, the IP Phone UI, or the Aastra Web UI: •...
Page 185 Configuring HTTPS Server Certificate Validation An Administrator can configure HTTPS Server Certificate Validation using the configuration files, the IP Phone UI, or the Aastra Web UI. Use the following procedures to configure the HTTPS server certificate validation on the IP phones. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “HTTPS Server Certificate Validation Settings”...
Page 186 Network Settings IP Phone UI Press DONE to save the change and return to the Certificates screen. Note: This change is immediately applied after pressing DONE. Enable/Disable HTTPS Validate Hostname Select Check Hostnames. Press Change to toggle the “Check Hostnames” field to “Yes” or “No”. Press DONE to save the change and return to the Certificates screen.
Page 187 Enable/Disable HTTPS Validate Hostname In the Check Hostnames checkbox, press the button to enable the feature. Press the Save softkey. Restart the phone for the selection to take affect. Aastra Web UI Click on Advanced Settings->Network->HTTPS Settings. HTTPS Validation Certificate Parameters The “Validate Certificates”...
Page 188 VLAN on the IP phones is disabled by default. When you enable VLAN, the IP phone provides defaults for all VLAN parameters. If you choose to change these parameters, you can configure them using the configuration files, the IP Phone UI, or the Aastra Web UI. The following sections describe the VLAN features you can configure on the IP phones.
Page 189 Port and frames from the PC Port (without a VLAN ID) to be tagged with the configured VLAN ID before being for- warded to the LAN Port. For configuring this feature via the Phone UI and the Aastra Web UI, see “Configuring VLAN...
Page 190 Network Settings The following table shows the DSCP range/VLAN priority mapping: DSCP Range VLAN Priority 8-15 16-23 24-31 32-39 40-47 48-55 56-63 The following table identifies the default DSCP values for the protocols: Protocol Name Default DSCP Values in the ToS Field rtcp Configuring Type of Service (ToS)/DSCP (optional) Use the following procedures to configure ToS/DSCP on the IP phone.
Page 191 Network Settings IP Phone UI Enter a value for “Type of Service SIP”. Default is 26. Enter a value for “Type of Service RTP”. Default is 46. Enter a value for “Type of Service RTCP”. Default is 46. Valid values are 0 to 63. Note: If you change the ToS/DSCP setting for a Protocol, and VLAN is enabled, you will need to map the applicable priority to the Protocol setting as shown in the first table in...
Page 192 • VLAN is disabled by default. When you enable VLAN, the IP phones use the default settings for each VLAN parameter. You can change the default settings if required using the following procedure. • PC Port parameters are not applicable to the 6730i IP Phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Virtual Local Area Network (VLAN) Settings”...
Page 193 Press Done (2 times) to return to the VLAN Settings menu. To set VLAN ID and priority for PC Port (Port 1): Select PC Port VLAN. Note: PC Port parameters are not applicable to the 6730i IP Phone. 4-46 41-001343-02 REV05 – 07.2014...
Page 194 Network Settings IP Phone UI Select PC Port VLAN ID and enter a value from 1 to 4095 to specify the VLAN ID for the PC Port. Default is 4095. Note: Setting the PC Port VLAN ID to 4095 and LAN Port VLAN ID to any ID from 1 to 4094 will allow frames from the LAN port (containing a VLAN ID) to be untagged before being forwarded to the PC port and frames from the PC port (without a VLAN ID) to be tagged with the config- ured VLAN ID before being forwarded to the LAN port.
Page 195 Network Settings For the 6739i: IP Phone UI Press the Options key on the phone to enter the Options List. Press Advanced. A keyboard displays. Enter the Administrator password using the keyboard. Default is “22222”. Press Network. Press to scroll to the next screen. Press Ethernet &...
Page 196 Network Settings IP Phone UI Press PC Port VLAN ID and then enter a value from 1 to 4095 to specify the VLAN ID for the LAN Port. Default is 4095. Note: Setting the PC Port VLAN ID to 4095 and LAN Port VLAN ID to any ID from 1 to 4094 will allow frames from the LAN port (containing a VLAN ID) to be untagged before being forwarded to the PC port and frames from the PC port (without a VLAN ID) to be tagged with the configured VLAN ID before being forwarded to the LAN port.
Page 197 In the PC Port VLAN > Priority field, enter a value from 0 to 7 to specify the PC Port VLAN priority. Default is 0. Press the Save softkey. Restart the phone for the selection to take affect. Aastra Web UI Click on Advanced Settings->Network->VLAN. To globally enable/disable VLAN and set priority for non-IP packets: Enable VLAN by checking the VLAN Enable field check box.
Page 198 Network Settings Aastra Web UI To set VLAN ID and priority for the LAN Port (Port 0): Enter a VLAN ID value from 1 to 4095 in the VLAN ID field. Default is 1. Note: Setting the LAN Port VLAN ID to 4095 and PC Port VLAN ID to any ID from 1 to 4094 will allow frames from the PC port (containing a VLAN ID) to be untagged before being forwarded to the LAN port and frames from the LAN port (without a VLAN ID) to be tagged with the con- figured VLAN ID before being forwarded to the PC port.
Page 199 IP address and the port from which the request came. An Administrator can configure “Rport” using the configuration files or the Aastra Web UI. Configuring Rport Using the Configuration Files Use the following procedures to configure Rport on your phone.
Page 200 Network Time Protocol (NTP) is a protocol that the IP phone uses to synchronize the phone clock time with a computer (configuration server) in the network. To use NTP, you must enable it using the configuration files or the Aastra Web UI. You can specify up to three time servers in your network.
Page 201 In the Timer Server 1, Time Server 2, and/or Time Server 3 fields, enter the respective IP address (in dotted decimal) or qualified domain name. Press the Save softkey. Use the following procedure to enable/disable and configure the NTP Servers using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Time and Date Setting.
Page 202: Global Sip Settings
Specific parameters are configurable on a global and per-line basis. You can also configure specific parameters using the IP Phone UI, the Aastra Web UI, or the configuration files. If you have a proxy server or have a SIP registrar present at a dif- ferent location than the PBX server, the SIP parameters may need to be changed.
Page 203 Global SIP Settings SIP Global Parameters IP Phone UI Parameters Aastra Web UI Parameters Configuration File Parameters SIP Global Authentication Parameters • Screen Name • Screen Name • sip screen name • Screen Name 2 • sip screen name 2 •...
Page 204 Global SIP Settings SIP Per-Line Parameters IP Phone UI Parameters Aastra Web UI Parameters Configuration File Parameters SIP Per-Line Authentication Parameters • Screen Name • Screen Name • sip lineN screen name • Screen Name 2 • sip lineN screen name 2 •...
Page 205 BLF, BLA, and explicit MWI can also use the backup proxy when the primary fails. Outgoing calls and the previously mentioned subscriptions behave the same as registrations, where the primary proxy is tried before the backup. You can configure the backup SIP proxy on a global or per-line basis via the configuration files or the Aastra Web UI. 4-58...
Page 206 Global SIP Settings SIP Outbound Support The IP Phones support draft-ietf-sip-outbound-15. That specification describes how a SIP User Agent (UA) behind a fire- wall, reuses an existing connection (usually the REGISTER outbound connection) for the inbound request if the proxy supports it.
Page 207 – moves subscriptions to the backup proxy. Configuring a Backup Outbound Proxy To configure this feature an Administrator can set the following parameters in the configuration files or the Aastra Web UI: Parameter Aastra Web UI Configuration Configuration File Configuration ✔...
Page 208 The phones only generate a ‘request’ and do not facilitate the ‘DNS or SRV service or provide a response to the requests. For example, if the phone is configured with sip proxy ip of "ana.aastra.com", and sip proxy port of "0", the SRV lookup may return multiple servers, based on the priorities if one is selected as primary and others are selected as sec- ondary.
Page 209 Global SIP Settings Configuring Basic SIP Authentication Settings You can configure SIP authentication settings using the configuration files, the IP Phone UI, or the Aastra Web UI. Note: To configure the SIP settings per-line, use the configuration files or the Aastra Web UI.
Page 210 Global SIP Settings IP Phone UI For the 6739i: Press the Options key on the phone to enter the Options List. Press Advanced. A keyboard displays. Enter the Administrator password using the keyboard. Default is “22222”. Press SIP. Press User Name and enter the username that appears in the name field of the SIP URI. This user name is also used for registering the phone at the registrar.
Page 211 Global SIP Settings Aastra Web UI For global configuration, click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. Or, for per-line configuration, click on Advanced Settings->Line N (1-9)->Basic SIP Authentication Settings. Configure SIP authentication settings: In the "Screen Name" field, enter the screen name that displays on the idle screen.
Page 212 Click Save Settings to save your changes. Configuring Basic SIP Network Settings (optional) You can configure SIP network settings using the configuration files, the IP Phone UI, or the Aastra Web UI. Note: To configure the SIP settings per-line, use the configuration files or the Aastra Web UI.
Page 213 Global SIP Settings IP Phone UI Enter an IP address or fully qualified host name in the Registrar Server field. Default is 0.0.0.0. A global value of 0.0.0.0 disables registration. However, the phone is still active and you can dial using username@ip address of the phone. If the Registrar IP address is set to 0.0.0.0 for a per-line basis (i.e., line 1, line 2, etc.), then the register request is not sent, the "No Service"...
Page 214 Global SIP Settings For the 6867i: Note: You can set global configuration only using the IP Phone UI. IP Phone UI Press on the phone to enter the Options List. Press the Advanced softkey. Enter the Administrator password using the keypad. Default is “22222”. Select SIP >...
Page 215 Global SIP Settings Aastra Web UI For global configuration, click on Advanced Settings->Global SIP->Basic SIP Network Settings. Or, for per-line configuration, click on Advanced Settings->Line N (1-9)->Basic SIP Network Settings. In the "Proxy Server" field, enter an IP address or fully qualified host name of the SIP proxy server.
Page 216: Advanced Sip Settings (Optional)
Advanced SIP Settings on the IP Phone allow you to configure specific features on the phone. The following table pro- vides a list of Advanced SIP Settings that you can configure using the Aastra Web UI or the configuration files.
Page 217 Global SIP Settings Aastra Web UI Parameters Configuration File Parameters Local SIP UDP/TCP Port (see page 4-27) sip local port (see page 4-27) Local SIP TLS Port (see page 4-27) sip local tls port (see page 4-27) Registration Failed Retry Timer sip registration retry timer...
Page 218 Global SIP Settings Aastra Web UI For Global configuration, click on Advanced Settings->Global SIP->Advanced SIP Settings. Or for per-line configuration, click on Advanced Settings->Line N. Enable the "Explicit MWI Subscription" field by checking the check box. (Disable this field by unchecking the check box. Default is disabled).
Page 219 Global SIP Settings Aastra Web UI Enable the “AS-Feature-Event Subscription” field by checking the check box. (Disable this field by unchecking the check box. Default is disabled). This feature enables or disables the specified line with the BroadSoft’s server-side DND, CFWD, or ACD features.
Page 220 Global SIP Settings Aastra Web UI In the "Registration Renewal Timer" field, enter the threshold value, in seconds, prior to expiration, that the phone renews registrations. The phone will automatically send registration renewals half-way through the registration period, unless half-way is more than the threshold value.
Page 221: Real-Time Transport Protocol (Rtp) Settings
Enable the "XML SIP Notify" field by checking the check box. (Disable this field by unchecking the check box. Default is disabled). Enabling this parameter allows the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy param- eter) on the IP phone.
Page 222 For example, if the RTP base port value is 5000, the first voice patch sends RTP on port 5000 and RTCP on port 5001. Addi- tional calls would then use ports 5002, 5003, etc. You can configure the RTP port on a global-basis only, using the configuration files, the IP Phone UI, or the Aastra Web UI. Basic Codecs (G.711 u-Law, G.711 a-Law, G.729) CODEC is an acronym for COmpress-DECompress.
Page 223 Global SIP Settings Optional parameters have also been created to configure this feature. Administrators can enable the feature by using the “sip amr codec payload format”, which specifies the payload format for AMR/AMR-WB. AMR/AMR-WB can operate in either bandwidth-efficient mode (0) or in octet-aligned mode (1), depending on the value configured. Administrators can also disable the octet-align mode and still send the octet-align:0 header in the Session Description Protocol (SDP) by using value (2) for the parameter.
Page 224 (for the 6735i, 6737i, 6863i, 6865i, and 6867i IP phones if a license is available), or select from up to 14 codecs for the phones AND customize a codec preference list of up to 10 codecs. In the Aastra Web UI, codecs 2 through 10 can be set to “None”...
Page 225 Global SIP Settings Customized Codec Settings Attribute Value payload Configuration Files Web UI 0 - G711u/8000 G.711u (8K) Codec 1 8 - G711a/8000 G.711a (8K) Codec 2 9 - G722/8000 G.722 18 - G729/8000 G.729 96 - G726-40/8000 G.726-40 97 - G726-24/8000 G.726-24 98 - G726-16/8000 G.726-16...
Page 226 IP phone via INFO messages. You can set the DTMF method as Real-Time Transport Protocol (RTP), SIP INFO, or both. You can configure the DTMF method on a global or per-line basis using the configuration files or the Aastra Web UI.
Page 227 SRTP encryption. To enable TLS, set the Transport Protocol parameter (located on the Global SIP Settings menu) to TLS. You can configure SRTP on a global or per-line basis using the configuration files or the Aastra Web UI. Silence Suppression In IP telephony, silence on a line (lack of voice) uses up bandwidth when sending voice over a packet-switched system.
Page 228 Global SIP Settings IP Phone UI For the 6739i: Press the Options key on the phone to enter the Options List. Press the Advanced button. A keyboard displays. Enter the Administrator password using the keyboard. Default is “22222”. Press the SIP button. Press to scroll to the next screen.
Page 229 Global SIP Settings Aastra Web UI Click on Advanced Settings->Global SIP->RTP Settings. Global Settings. Click on Advanced Settings->Line <N>->RTP Settings. Per-Line Settings. Enter an RTP Port Base in the RTP Port field. Default is 3000. The RTP Port indicates the port through which the RTP packets are sent. This value must specify the beginning of the RTP port range on the gateway or router.
Page 230 Global SIP Settings Aastra Web UI In the Codec Preference List, select a codec (with its payload type) you want the phones to use. Valid values are: • • Basic (G.711 u-law, G.711 a-law, G.729) • G722 • G711u/8K •...
Page 231: Rtcp Summary Reports
Global SIP Settings RTCP Summary Reports The IP phones include the capability of enabling/disabling the generation of RTCP summary reports using the SIP vq- rtcpxr event package. These RTCP summary reports include voice quality statistics according to draft-ietf-sipping-rtcp- summary-05 specifications including packet loss, jitter, and delay statistics, as well as call quality scores. When this feature is enabled, an RTCP summary report is sent at the end of each call via a PUBLISH message to the configuration server.
Page 232 Configuring Autodial Using the Aastra Web UI Use the following procedure to configure Autodial using the Aastra Web UI. By default, your IP phone uses the global settings you specify for Autodial for all lines on your IP phone. However, you can also configure Autodial on a per-line basis.
Page 233 Global SIP Settings Aastra Web UI Per-Line Configuration Click on Advanced Settings->Line <1 - 9>->Autodial Settings. Perform one of the following actions: • To allow this line to use the global autodial settings, click on the Use Global Settings parameter to enable it, then click Save Settings to save your changes.
Page 234: Configuration Server Protocol
FTP server. The TFTP setting is the default download protocol. You can configure the type of protocol that the IP phones use by set- ting it in the configuration files, the IP phone UI, or the Aastra Web UI. Note: For DHCP to automatically populate the IP address or domain name for the TFTP, FTP, HTTP, or HTTPS server, your DHCP server must support download protocol as referenced in RFC2131 and RFC1541 for Option 66.
Page 235 Configuration Server Protocol IP Phone UI Enter the IP address of the protocol server (in dotted decimal format). Use the following table to configure the applicable server. TFTP Settings • Select Primary TFTP • Enter the IP address or fully qualified domain name of the primary TFTP server. •...
Page 236 Configuration Server Protocol IP Phone UI HTTP Settings • Select HTTP Server • Enter the IP address of the HTTP server. • Press Done or Set. • Select HTTP Path. • Enter the path name for which the configuration files reside on the HTTP server for downloading to the IP Phone.
Page 237 Configuration Server Protocol For the 6739i: IP Phone UI Press the Options key on the phone to enter the Options List. Press the Advanced button. A keyboard displays. Enter the Administrator password using the keyboard. Default is “22222”. Press Cfg. Svr. Press the Download Protocol field, and press the value you want the phone to use for downloading from the configuration server.
Page 238 Configuration Server Protocol IP Phone UI HTTP Settings • Press HTTP Server. • Enter the IP address of the HTTP server. • Press HTTP Port. • Enter the HTTP port that the server uses to load the configuration to the phone over HTTP. Default is 80. •...
Page 239 Configuration Server Protocol IP Phone UI Use the following table to configure the applicable server. TFTP Settings • In the Primary Server field, enter the IP address or fully qualified domain name of the primary TFTP server. • In the Pri TFTP Path field, enter the path name for which the configuration files reside on the TFTP server for downloading to the IP Phone.
Page 240 Configuration Server Protocol Aastra Web UI Click on Advanced Settings->Configuration Server. 4-93 41-001343-02 REV05 – 07.2014...
Page 241 Configuration Server Protocol Aastra Web UI Select the protocol from the "Download Protocol" list box. Valid values are TFTP, FTP, HTTP, and HTTPS. Default is TFTP. The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server. Use the following table to configure the applicable server.
Page 242: Configuring Operational Features
Chapter 5 Configuring Operational Features About this Chapter The IP phones have specific operational features you can configure to customize your IP phone. This chapter describes each feature and provides procedures for configuring your phone to use these features. Topics This chapter covers the following topics: Topic Page...
Page 243 6757i Cordless (CT) Feature Keys page 5-122 Press-and-Hold Speeddial Keypad Keys page 5-127 6867i Hard Key Reprogramming page 5-128 Customizing the Key Type List in the Aastra Web UI page 5-131 Speeddial Prefixes page 5-132 Enabling/Disabling Ability to Add or Edit a Speeddial Key page 5-132 Busy Lamp Field (BLF) page 5-133...
Page 244 About this Chapter Topic Page Configurable Display for Blank BLF/List Softkeys page 5-139 Ring Signal Type for BLF page 5-139 BLF Subscription Period page 5-143 BLF/Xfer and Speeddial/Xfer Keys page 5-144 Speeddial/Conference Key page 5-147 Speeddial/MWI Key page 5-150 Automatic Call Distribution (ACD) (for Sylantro/BroadWorks Servers) page 5-154 Directed Call Pickup/Group Call Pickup page 5-158...
Page 245: Operational Features
This section describes the operational features managed and configured by a System Administrator. User Passwords A user or an administrator can change the user passwords on the phone using the configuration files, the IP phone UI, or the Aastra Web UI. Use the following procedures to change the user password. Note: The IP phones support numeric characters only in passwords.
Page 246 Press on the “Re-enter Password” text box, and re-enter the user password. Press Save. The Options screen displays indicating your changes were saved. Aastra Web UI Click on Operation->User Password. In the "Current Password" field, enter the current user password.
Page 247 (no password). You can reset a user password using the Aastra Web UI only at the path Operation->Phone Lock. Use the following proce- dure to reset a user password.
Page 248: Locking/Unlocking The Phone
• Using the Aastra Web UI to configure a softkey as “Phone Lock”, and then pressing the key to lock/unlock the phone. Note: All of the methods above configure locking/unlocking of the phone dynamically. Once configured, the feature takes affect immediately.
Page 249 Operational Features Locking/Unlocking the Phone Using the IP Phone UI Use the following IP Phone UI procedure to lock/unlock an IP phone and prevent it from being used or configured. IP Phone UI Lock the phone: Press on the phone to enter the Options List. Select Phone Lock.
Page 250 Select Yes or press the Unlock softkey to unlock the phone. Locking/Unlocking the Phone Using the Aastra Web UI Use the following Aastra Web UI procedure to lock/unlock an IP phone and prevent it from being used or configured. Aastra Web UI Click on Operation->Phone Lock.
Page 251 Configuring a Lock/Unlock Softkey using the Aastra Web UI Using the Aastra Web UI, you can configure a softkey on the phone (softkey, programmable key, expansion module key) to use as a lock/unlock key. In the Aastra Web UI, you assign the function of the softkey as “Phone Lock”.
Page 252 Operational Features IP Phone UI Unlock the phone: Press the UNLOCK softkey. A password prompt displays. Enter the user or administrator password and press ENTER. The phone unlocks. The LED for the softkey AND the Message Waiting Lamp go OFF. The “Lock”...
Page 253: Defining An Emergency Dial Plan
• Secondary dial tone is not supported. You can set the emergency dial plan via the configuration files or the Aastra Web UI. Configuring an Emergency Dial Plan Use the following procedures to specify the numbers to use on your phone for dialing emergency services in your area.
Page 254 Operational Features Aastra Web UI Click on Operation->Phone Lock. In the “Emergency Dial Plan” field, enter the number used in your local area to contact emergency services. For multiple numbers, enter a “|” between each emergency number. For example: 911|110.
Page 255: Configurable Emergency Call Behavior
Operational Features Configurable Emergency Call Behavior Administrators have the option of changing the default behavior of the IP phones when an emergency call (i.e. a call made to an emergency number matching one of the values defined in the “emergency dial plan” parameter) is placed. If the “emergency call connection hold enabled“...
Page 256: Time And Date
Configuration Files Daylight Savings Time (DST) Information The Aastra IP Phones incorporate the federally mandated DST observance change. This change became affective starting in 2007. The US has made a change to its daylight savings time observance starting in 2007. The Energy Policy Act of 2005 man- dates that DST will now begin at 2:00 A.M.
Page 257 Operational Features Method 1 You can set a time zone using the Time Zone option in the IP Phone UI or you can use the “time zone name” parameter in the configuration files. Both methods allow you to enter a value from the Time Zone table. The list of time zone names is provided in the table in Appendix A, the section, “Time Zone Name/Time Zone Code Table”...
Page 258 Operational Features Custom Configuration File Parameter Description Example dst start week The week in the specified month in which DST starts. Valid dst start week: 2 value is a positive or negative integer from 1 to 5. 1 = first full week of month -1 = last occurrence "dst start day"...
Page 259 Operational Features Example 2 The following is an example of a custom time zone configuration in the configuration files using absolute time: time zone name: Custom dst [start|end] relative date: 0 #absolute #start of DST dst start month: 3 #March dst start week: 2 #second full week dst start day: 1 #Sunday #End of DST...
Page 260 Operational Features Custom Time Zone Support A User or Administrator can also set a custom time zone on the phone to be configured with the Network Time Protocol (NTP) server addresses. However, NTP provides the Coordinated Universal Time (UTC) time so the phone requires the off- set from UTC in order to deliver the correct local time.
Page 261 Operational Features IP Phone UI Select a date format from the list of options. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY • MMM DD • DD MMM YYYY •...
Page 262 Operational Features For the 6739i: IP Phone UI Press the Options key on the phone to enter the Options List. Set Time Format: Press Set Time. Press Time Format and select a value for the time format on your phone. Valid values are 12 Hour and 24 Hour.
Page 263 Operational Features IP Phone UI Set Daylight Savings Time: Press Daylight Savings. Press a Daylight Savings time option. Valid values are: • • 30 min summertime • 1 hr summertime • automatic Note: The default for Daylight Savings is Automatic. Press the to return to the previous screen.
Page 264 Operational Features For the 6867i: IP Phone UI Press to enter the Options List. Set Time Format: Navigate to the Time and Date -> Settings option and press the button or Select softkey. With Time Format highlighted press the key to move to selection column. Use the keys to scroll through and choose the desired time format.
Page 265 On the IP phones, you can enable or disable a Time Server to be used to synchronize time on the phones with the Timer Server you specify. An Administrator can use the IP Phone UI, Aastra Web UI, or configuration files to enable/disable the Time Server and specify a Time Server 1, Timer Server 2, and/or Time Server 3.
Page 266 Operational Features Setting Time Server Using the Configuration Files Use the following procedure to enable/disable the Time Server and optionally set the IP Address of Time Servers 1, 2, and/or 3. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Time Server Settings”...
Page 267 Operational Features Setting Time Server Using the Aastra Web UI Use the following procedure to set the Time Server and optionally set the IP Address of Time Servers 1, 2, and/or 3. Aastra Web UI Click on Basic Settings->Preferences->Time and Date Setting.
Page 268: Backlight Mode
Operational Features Backlight Mode Note: Applicable to the 6735i, 6737i, 6755i, 6757i, 6757i CT, and 6865i IP Phones only. The 6735i, 6737i, 6755i, 6757i, 6757i CT and 6865i have a backlight feature that allows you to turn the backlight on the LCD: •...
Page 269: Display
Operational Features Display Note: Applicable to the 6739i and 6867i IP Phones only. The Display option on the 6739i and 6867i IP phones allows you to set the following on your phone: • Brightness Level • Brightness Timer • Calibrate Screen (6739i only) Brightness Level The "Brightness Level"...
Page 270 Operational Features Brightness Timer The "Brightness Timer" option allows you to set the amount of time you want the LCD display to stay illuminated before turning the backlight off during a period of inactivity. For example, if you set the brightness timer to 60, when the phone reaches 60 seconds of inactivity, the LCD backlight goes off.
Page 271: Background Image On Idle Screen
Operational Features Calibrate Screen (6739i only) The “Calibrate Screen” option allows you to calibrate the color touchscreen. This process makes fine adjustments to the color screen on the phone for optimal display purposes. Calibrating the Screen IP Phone UI Press on the phone to enter the Options List Press the <Display>...
Page 272: Configurable Home/Idle Screen Modes
Operational Features Idle Screen Image Requirements for the 6867i: • 240x320 pixels • 24-bit color depth. • Both .png and .jpg files are supported • There should be no frame around the image • Avoid using images with light-colored elements Configuring Background Image on Idle Screen Use the following procedures to configure the background image on the idle screen Configuration Files...
Page 273: 6867I Screen Saver
Operational Features Switching the 6867i IP Phone’s Home/Idle Screen Mode Using the Configuration Files Use the following parameter to switch the 6867i IP phones home/idle screen mode. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Configurable Home/Idle Screen Modes”...
Page 274: Picture Id Feature
Operational Features Configuring the Screen Saver Timer Using the Phone UI Use the following procedure to configure the screen saver timer using the IP Phone UI. IP Phone UI Press to enter the Options List. Navigate to the Display option and press the button or Select softkey.
Page 275: Audio Dhsg Headset
Warning! • Only the Aastra DHSG cable should be connected directly to your phone. No 3rd party DHSG cables should be con- nected directly to the Aastra IP phone. Any damage caused by connecting a 3rd party DHSG headset cable directly to your phone will void your warranty with Aastra.
Page 276 Operational Features Configuring DHSG Using the Configuration Files Use the following information to configure the use of a DHSG headset on the IP Phones. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “DHSG Settings”...
Page 277: Configurable Bluetooth Support
“handset rx wb equ filter” and “speaker rx wb equ filter” parameters in the configuration files. Note: Only the default equalizer settings (i.e. Setting1) for each audio path on the IP phones meet TIA-920 and Aastra Hi-Q™ standards. 5-36...
Page 278 Operational Features Configuring Wideband Audio Equalizer Settings Using the IP Phone UI Use the following procedure to configure the wideband audio equalizer settings using the IP phone’s UI. IP Phone UI Press on the phone to enter the Options List. Press the <Audio>...
Page 279: Audio Transmit And Receive Gain Adjustments
• audio mode The default setting for these parameters is 0 (zero). Note: Aastra recommends you leave the default of 0 (zero) as the settings for these parameters. The following table describes each parameter. Parameter Description Headset tx gain The increased (+db) or decreased (-db) amount of signal transmitted from the headset microphone to the far-end party.
Page 280: Live Dialpad
Operational Features Live Dialpad The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the initiates a call to that number.
Page 281: Language
Language The IP phones support several different languages. You can have the IP phone UI and the Aastra Web UI display in a spe- cific language as required. When you set the language to use, all of the display screens (menus, services, options, configu- ration parameters, etc.) display in that language.
Page 282 A-137. Loading Language Packs via the Aastra Web UI Using the Aastra Web UI, you can specify a language pack to load using the parameters at Basic Settings->Preferences- >Language Settings. You use the following fields in the Aastra Web UI to specify which language packs to load: Once the language pack is loaded to the phone, it is available for selection from either the configuration files, the IP Phone UI or the Aastra Web UI.
Page 283 IP Phone UI to specify the language for the IP Phone UI. You can use the configuration files (via the “web lan- guage” parameter) and Aastra Web UI to specify the files for the Aastra Web UI. Use the following procedures to specify the language to use on the IP phone.
Page 284 Loading the Language Pack In the “Language N” fields, enter the file name of the language pack you want to use to display a specific language in the Aastra Web UI. For example, you could enter any of the following in the “Language 1”, “Language 2”, “Language 3”, and “Language 4” fields to display the Aastra Web UI in the respective language: •...
Page 285 Russian, and Nordic). Inputting textual or character information into the IP Phone UI, Aastra Web UI, and XML scripts can now be done in various languages using the keypad on the phone. The System Administrator and User can enable this feature using the Aastra Web UI or the IP Phone UI.
Page 286 Operational Features French Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀÂÇÁÅÆ abc2àâçáåæ DEF3ÉÈÊË def3éèêë GHI4ÎÏ ghi4îï JKL5 jkl5 MNO6ÑÓÒÔÖ mno6ñóòôö PQRS7 pqrs7 TUV8ÚÙÛÜ tuv8úùûü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Spanish Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÇ abc2áàç DEF3ÉÈ...
Page 287 Operational Features German Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà DEF3É def3é GHI4 ghi4 JKL5 jkl5 MNO6Ö mno6ö PQRS7ß pqrs7ß TUV8Ü tuv8ü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Italian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀCÇ abc2àcç DEF3ÉÈË...
Page 288 Operational Features Portuguese Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÂÃÇ abc2áàâãç DEF3ÉÊ def3éê GHI4Í ghi4í JKL5 jkl5 MNO6ÓÔÕ mno6óôõ PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> # / \ @ # / \ @ Russian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&()
Page 289 Operational Features Nordic Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÅÄÆÀ abc2åäæà DEF3É def3é GHI4 ghi4 JKL5 jkl5 MNO6ÖØ mno6öø PQRS7ß pqrs7ß TUV8Ü tuv8ü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Configuring Language Input Using the Configuration Files An Administrator can specify the input language to use by entering a specific parameter in the configuration files. An Administrator must enter the following parameter to enable this feature: •...
Page 290 Operational Features Configuring Language Input Using the IP Phone UI Once “Language Input” is enabled, an Administrator or User can change the input language on the phone using the IP Phone UI. The “Input Language” option appears under the Language option in the IP Phone UI. Use the following procedure to change the input language using the IP Phone UI.
Page 291 A System Administrator can enable input languages in XML applications using the <AastraIPPhoneInputScreen> object and the “inputLanguage” attribute. Reference For more information about using XML objects for defining input language, contact Aastra Customer Support regarding the Aastra XML Development Guide. UTF- 8 Codec for Multi-National Language Support The IP Phones and expansion modules include support for ISO 8859-2 (Latin2) of multi-national languages when display- ing and inputting in the IP Phone UI and the Aastra Web UI.
Page 292: Minimum Ringer Volume
Operational Features The following table illustrates the Latin 2 character set now used on the IP Phones. Minimum Ringer Volume To prevent the user from turning off the ringer, an Administrator can configure a parameter called “ringer volume mini- mum” to set the minimum ringer volume level. When the minimum ringer level is reached while the user keeps pressing the button, the level of sound does not change.
Page 293 Operational Features You can lock and unlock keys using the configuration files only. When viewing the locked key via the Aastra Web UI, the key is grayed out (disabled) and cannot be changed. Locking is dynamic for XML pushes. You use the following “locking” parameters in the configuration files to lock the softkeys and/or programmable keys on all the phones.
Page 294: Locking/Unlocking The Save And Delete Keys
"Save" and "Delete" • The Save and Delete functions are limited to Key 1 and Key 2 on the 6753i and Keys 5 and 6 on the 6730i, 6731i, and 6865i IP phones only.
Page 295: Local Dial Plan
The Dial Plan field accepts up to 512 characters. If a User enters a dial plan longer than 512 characters, or a parsing error occurs, the phone uses the default dial plan of “x+#|xx+*”. You configure the SIP Local Dial Plan using the Aastra Web UI or the configuration files.
Page 296 (i.e. dials out the call immediately). By default, the hash/pound key is config- ured as a dial plan terminator; however, an administrator can change the behavior using the Aastra Web UI or the config- uration files.
Page 297 Operational Features Configuring the SIP Local Dial Plan, Dial Plan Terminator, and Digit Timeout Use the following procedures to configure the SIP Local Dial Plan using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP Local Dial Plan Settings”...
Page 298: Suppressing Dtmf Playback
IP phone’s LCD display. This parameter is disabled by default (no digits display when dial- ing). You can enable the “display dtmf digits” parameter using the configuration files or the Aastra Web UI. Configuring Display DTMF Digits Use the following procedures to configure the display DTMF digits option on the IP phone.
Page 299: Filter Out Incoming Dtmf Events
Operational Features Aastra Web UI Click on Basic Settings-> Preferences->General. Enable the "Display DTMF Digits" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. Click Save Settings to save your changes. You must restart your IP phone for the changes to take effect.
Page 300: Call Waiting
Blind Transfer feature on the phone may not work if two calls are made to the phone at one time. You can enable/disable call waiting on a global or per-line basis using the configuration files or the Aastra Web UI.
Page 301 Note: The Call Waiting Tone feature works only if Call Waiting is enabled. A User or Administrator can configure this feature using the Aastra Web UI. An Administrator can also configure this fea- ture using the configuration files. 5-60...
Page 302 When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the configuration files or in the Aastra Web UI. 5-61...
Page 303 For specific parameters you can set in the configuration files, see Appendix A, the section, “Call Waiting Settings” page A-64. Aastra Web UI Click on Basic Settings->Preferences->General. In the "Call Waiting Tone Period" field,enter a time period, in seconds, that the call waiting tone will be audible on an active call when another call comes in.
Page 304: Stuttered Dial Tone
You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the configuration files and the Aastra Web UI. Configuring Stuttered Dial Tone Use the following procedures to configure stuttered dial tone on the IP phones.
Page 305: Xml Beep Support
The IP phones have a feature that allows you to enable or disable a beep on the phone when it receives a status message from an XML application. This beep can be turned ON or OFF using the Aastra Web UI, the configuration files, or in an XML script.
Page 306: Status Scroll Delay
(including XML status messages) on the phone. The default time is 5 seconds for each message to display before scrolling to the next message. You can configure this option via the configuration files or the Aastra Web UI. Reference For more information about configuring the status scroll delay for XML status messages, see “XML Customized Services”...
Page 307: Switch Focus To Ringing Line
By default, the phone switches focus to the ringing line to enable the user to see who is calling them. You can turn off this functionality so that the phone now stays focused on the connected call. You can do this using the “switch focus to ringing line” parameter in the configuration files or the Aastra Web UI. Note: If you configure the BLF/Xfer key(s) and/or Speeddial/Xfer key(s) on the phone, you can enable or disable the switching of the user interface focus to ringing line while the phone is in the connected state.
Page 308: Call Hold Reminder During Active Calls
When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold. Your can enable or disable this feature using the “call hold reminder during active calls” parameter in the configura- tion files or in the Aastra Web UI. Configuring “Call Hold Reminder During Active Calls”...
Page 309: Call Hold Reminder (On Single Hold)
When disabled, no reminder ring splash is audible. You can enable or disable this feature using the “call hold reminder” parameter in the configuration files or in the Aastra Web UI.
Page 310: Call Hold Reminder Timer & Frequency
Operational Features Call Hold Reminder Timer & Frequency There are two parameters an Administrator can set on the IP Phones along with the “call hold reminder” and “call hold reminder during active calls” parameters: • call hold reminder timer • call hold reminder frequency These parameters specify the time delay and time frequency of the ring splash that sounds when you are on an active call and have placed another call on hold.
Page 311: Preferred Line And Preferred Line Timeout
An Administrator can configure the “preferred line” and the “preferred timeout” parameters using the configuration files or the Aastra Web UI. A User can configure these parameters using the Aastra Web UI only. The following table provides the behavior of the preferred line focus feature with other features on the phone.
Page 312: Goodbye Key Cancels Incoming Call
Operational Features Use the following parameters to configure preferred line focus using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->General. In the “Preferred Line” field, select a preferred line to switch focus to after incoming or outgoing calls end on the phone. Valid values are: •...
Page 313 LCD window. The phone will ignore the incoming call if you press the DOWN arrow navigation key. The phone will hang up on the active call if you press the Goodbye key. You can set this parameter using the configuration files or the Aastra Web UI. Configuring the Goodbye Key to Cancel Incoming Calls Use the following procedures to configure the behavior of the Goodbye Key on the IP phone.
Page 314: Message Waiting Indicator Line
MWI LED for all lines, the LED illuminates if a voicemail is pending on any line on the phone (lines 1 through 9). A User can configure the MWI using the Aastra Web UI only. An Administrator can configure the MWI on single or all lines using the configuration files or the Aastra Web UI.
Page 315: Customizable Message Waiting Indicator (Mwi) Request Uri
Operational Features Aastra Web UI Click on Basic Settings-> Preferences->General. In the “Message Waiting Indicator Line” field, select a single line from 1 to 9, or select “All” for all lines. If you select a single line, the MWI illuminates when a voicemail message is pending on that line. If you select all lines, the MWI illuminates when a voicemail message is pend- ing on any line from 1 to 9.
Page 316: Dnd Key Mode
Phone • Custom An Administrator or User can set the DND mode using the Aastra Web UI at the path Basic Settings->Preferences->Gen- eral->DND Key Mode. An Administrator can also set the DND Key Mode using the configuration files. Note: You must configure a DND key on the phone to use this feature.
Page 317 • If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. • Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1. Configure a DND key on the phone using the procedures in the section, “Do Not Disturb (DND)”...
Page 318: Call Forward Mode
Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same con- figuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on...
Page 319 (In the Aastra Web UI, only the account you configured is ena- bled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 320: Link Layer Discovery Protocol For Media Endpoint Devices (Lldp-Med)
Aastra IP Phones have a 32 second time-out for listening to LLDP-MED responses when the phone is booting up. If LLDP- MED responses are received after this initial listening period, the phone will ignore the response. Administrators can con- figure this time-out interval using the "lldp startinterval"...
Page 321 Operational Features Configuring LLDP-MED and ELIN Use the following procedures to configure LLDP-MED and ELIN on the IP phones. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “LLDP-MED and ELIN Settings” page A-112.
Page 322: Incoming/Outgoing Intercom With Auto-Answer And Barge In
Operational Features Use the following procedure to configure LLDP-MED using the Aastra Web UI: Aastra Web UI Click on Advanced Settings->Network->Advanced Network Settings. The “LLDP” field is enabled by default. To disable LLDP, click the check mark in the box to clear the check mark.
Page 323 (0 = disable in the configuration files), and there is an active call, the phone treats an incoming intercom call like a nor- mal call and plays the call warning tone. You can set this parameter using the configuration files or the Aastra Web UI.
Page 324 Operational Features Configuring Intercom Calls Settings You can configure the Intercom feature using the configuration files or the Aastra Web UI. Note: An administrator can configure the incoming and outgoing Intercom feature. A user can configure the incoming Inter- com feature only.
Page 325: Group Paging Rtp Settings
• softkeyN value, topsoftkeyN value, prgkeyN value, or expmodX keyN value An Administrator or User can use the following parameters in the Aastra Web UI to set Group Paging RTP Settings: • Paging Listen Addresses (Path: Basic Settings->Preferences->Group Paging RTP Settings) •...
Page 326 For specific parameters you can set in the configuration files, see Appendix A, the section, “Codec Negotiation Behavior” page A-148. Use the following procedure to configure RTP streaming for Paging applications using the Aastra Web UI Aastra Web UI Click on Basic Settings->Preferences->Group Paging RTP Settings.
Page 327: Speeddial Key Mapping
Using the Configured Paging Key on the IP Phone The following procedure describes the use of the Paging key. The procedures assumes you have already configured the Paging key using the configuration files or the Aastra Web UI. Notes: • The recipient of a Paging call can set a global “Do Not Disturb” (DND) to ignore any incoming pages.
Page 328 If no number is configured, the Redial and Conference keys return to their original functionality. You can configure this feature using the configuration files or the Aastra Web UI. Note: If you configure the Redial and Conference keys for speeddialing on the 6757i CT Base Station, the Redial and Con- ference keys on the 6757i CT handset retain their original functionality.
Page 329: Send Dtmf For Remapping Conference Or Redial Key
Operational Features Using Redial Key for “Last Number Redial” The IP phones have an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone. You can: • Press the Redial key twice to redial the last number dialed. •...
Page 330: Ring Tones And Tone Sets
Operational Features Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phones. Ring Tones There are several distinct ring tones a user or administrator can select from to set on the IP phones. You can enable/disa- ble these ring tones on a global basis or on a per-line basis.
Page 331 Tone 7 Tone 8 Tone 9 Tone 10 Tone 11 Tone 12 Tone 13 Tone 14 Tone 15 Silent Aastra Web UI Global: Global: Tone 1 Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Tone 6 Tone 7...
Page 332 Note: You configure ring tones and tone sets using the Aastra Web UI, IP Phone UI, or configuration files. However, when using the IP phone UI, you can set global configuration only. Configuring Ring Tones and Tone Sets Use the following procedures to configure ring tones and tone sets on the IP phones.
Page 333 Operational Features IP Phone UI Select Set Ring Tone. Select the type of ring tone (Tone 1 through Tone 15, or Silent). Press Done to save the change. Select Tone Set. Select the country for which you want to apply the tone set. Valid values are Australia, Brazil, Canada, Europe, France, Germany, Italy, Italy2, Malaysia, Mexico, Brazil, Russia, Slovakia, UK, and US.
Page 334: Ring Tone Via Speaker During Active Calls
Valid values are Australia, Brazil, Canada, Europe, France, Germany, Italy, Italy2, Malaysia, Mexico, Brazil, Russia, Slovakia, UK, and US. Default is US. Press the Save softkey to save your changes. Aastra Web UI Click on Basic Settings->Preferences. For global configuration: In the "Ring Tones"...
Page 335: No Service Congestion Tone
(e.g. the incoming call is answered), the tone device of the phone will revert back to originally configured audio device. Feature compatibility is dependant on the IP phone model (see the following table for compability details). IP Phone Handset Audio Mode Speaker Audio Mode 9143i 9480i and 9480i CT 6730i 6731i 6735i 6737i 6739i 6753i 6755i...
Page 336: Priority Alerting
You can enable or disable priority alerting on the IP phone for the Asterisk, BroadWorks, and Sylantro servers using the configuration files and the Aastra Web UI. Configuration of priority alerting is on a global-basis only. How Priority Alerting Works When the IP phone detects an incoming call, the phone firmware inspects the INVITE request in the IP packet for an "Alert-Info"...
Page 337 When the ring tone keywords appear in an "Alert-Info" header from a Sylantro server, the keyword is mapped to the ring tone pattern based on the configuration you set in the Aastra Web UI or the configuration files. Ring Tone Patterns In IP Telephony, different ringing patterns have different frequencies and cadences.
Page 338 Operational Features A System Administrator can configure the ring tone cadences if required, using the configuration files. The following table identifies the different Bellcore ring tone patterns and cadences. Bellcore Tone Pattern ID Pattern Cadence Minimum Duration (ms) Nominal Duration (ms) Maximum Duration (ms) (Standard) Ringing...
Page 339 Operational Features Brazilian Tone Set Cadences The following are Brazilian tone set cadences. Tone Frequency (Hz) Cadence (on/off) Dial Continuous Secondary Dial 300/100/300/1300 Ringing 1000/4000 Busy 250/250 Congestion 500/500 Call Waiting 100/100/100/10000 Ring Cadence 1000/4000 Russian Tone Set Cadences The following are Russian tone set cadences. Tone Frequency (Hz, dBm0) Cadence (ms) tone pause tone...
Page 340 Operational Features Italian Tone Set Cadences The following are Italian tone set cadences (for “Italy”) Tone Frequency (Hz) Cadence (on/off) Dial 0.2/0.2/0.6/1.0 Secondary Dial Continuous Ringing 1.0/4.0 Busy 0.5/0.5 Congestion 0.2/0.2 Call Waiting 0.40/0.10/0.25/0.10/0.15 Slovak Tone Set Cadences The following are Slovak tone set cadences. Tone Frequency (Hz) Cadence (on/off)
Page 341 Operational Features Configuring Priority Alerting using the Aastra Web UI Use the following procedure to configure Priority Alerting using the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences. In the "Priority Alerting Settings" section, enable the "Enable Priority Alerting" field by checking the check box. (Disable this field by unchecking the box).
Page 342 For Asterisk and BroadWorks servers, call waiting tones are specified by the default Bellcore tones indicated in the table Ring Tone Pattern (Asterisk/BroadWorks Servers) page 5-96. For Sylantro servers, call waiting tones are specified by the Bellcore tones you configure in the Aastra Web UI or the con- figuration files. See the table Ring Tone Pattern (Sylantro Servers) page 5-96.
Page 343: Directed Call Pickup (Blf Or Xml Call Interception)
• The phone that picks up displays the prefix code + the extension number (for example, *981234 where prefix key = *98, extension = 1234). You can enable/disable “Directed Call Pickup” using the configuration files or the Aastra Web UI. Note: The “Directed Call Pickup”...
Page 344 • “BLF List URI Settings” page A-194. Use the following procedure to configure BLF or BLF/List for Directed Call Pickup in the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Directed Call Pickup Settings. Enable the "Directed Call Pickup" field by checking the check box.
Page 345 Operational Features Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Note: Depending on your phone-model, the key configuration screen displays. The 6755i Key Screen is shown as an example. Select a softkey or programmable key to configure.
Page 346 “Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters” page A-157. Use the following procedure to configure XML for Directed Call Pickup in the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Directed Call Pickup Settings. Enable the "Directed Call Pickup" field by checking the check box.
Page 347 Note: For more information about creating an XML script to use with Directed Call Pickup, see the Aastra XML Developer’s Guide. Select the line state (idle, connected, incoming, outgoing, busy) that you want to apply to the XML softkey or programmable key.
Page 348: Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys
Operational Features Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys You can configure the softkeys, programmable keys, feature keys, and expansion module keys that are applicable to a specific phone model, to perform specific functions on the IP phones. Note: When entering definitions for softkeys in the configuration files, the “#” sign must be enclosed in quotes. Softkeys The following table provides the number of softkeys you can configure, and the number of lines available for each phone model that has configurable softkeys.
Page 349 Operational Features State-Based Softkeys Users and administrators can configure a specific state to display when a softkey is being used. Available states you can configure for each softkey include: • idle - The phone is not being used. • connected - The current line is in an active call (or the call is on hold) •...
Page 350 Empty idle, connected, incoming, outgoing, busy You can enable or disable the softkey states using the configuration files or the Aastra Web UI. In the Aastra Web UI, you disable a state by unchecking the box for that operational state.
Page 351 Speeddial displays for softkey6. Connected displays as applica- ble. Softkeys and programmable keys are configurable using the Aastra Web UI or the configuration files. Programmable Keys The following table provides the number of softkeys and programmable keys you can configure, and the number of lines available for each type of phone that has programmable keys.
Page 352 Aastra Web UI. Note: On the 6739i, you can also configure softkeys using the IP Phone UI. For more information, see the Aastra Model 6739i IP Phone User Guide. The following table identifies the available functions of the softkeys, programmable keys, and expansion module keys on the IP phones.
Page 353 Operational Features Softkey/Programma- Configuration File Aastra Web UI Description ble Key Function Parameter Parameter Directed Call Pickup Directed Call Pickup (This feature is not supported for the 6735i, 6737i, 6863i, 6865i, and 6867i (DCP)/Group Call Pickup in Release 3.3.1 SP4).
Page 354 Operational Features Softkey/Programma- Configuration File Aastra Web UI Description ble Key Function Parameter Parameter Speeddial/Conf speeddialconf Speeddial/Conf Indicates the key is set to be used as a Speeddial key AND as a Conference key. For more information about the Speeddial/Conf feature, see the section “Speeddial/Conference Key”...
Page 355 Operational Features Softkey/Programma- Configuration File Aastra Web UI Description ble Key Function Parameter Parameter Phone Lock phone lock Phone Lock Indicates the key is configured as a phone lock key, allowing you to press this key to lock/unlock the phone.
Page 356 Operational Features Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Depending on your phone-model, the key configuration screen displays. The 6755i Key Screen is shown as an example. Select a key to configure.
Page 357: Configurable Positioning Of Programmed Softkeys
Operational Features Aastra Web UI For Programmable Keys: In the “Hard Key” field, select the programmable key type you want to configure. Reference: For available type values on each IP phone model, see Appendix A, the section, “Softkey/Programmable Key/Keypad Key/Fea- ture Key/Expansion Module Key/Hard Key Parameters”...
Page 358: Shifting Of Softkey Positions For Busy States
Operational Features Notes: • The “collapsed softkey screen” parameter applies to both top and bottom softkeys and is enabled by default. • When the “collapsed softkey screen” parameter is disabled, bottom softkeys configured with a function that is to be displayed only in specific states will be displayed as a blank softkey in all other states.
Page 359: Option To Remove The "More" Softkey When Not Required
Operational Features Option to Remove the “More” Softkey when Not Required Note: Applicable to the the 9480i, 9480i CT, 6735i, 6737i, 6739i, 6755i, 6757i, 6757i CT IP, and 6867i IP phones only. Administrators can control how softkeys are displayed on the IP phones’ screens when the number of softkeys configured matches the exact number of softkey buttons on the phone.
Page 360 Operational Features When the “collapsed more softkey screen” parameter is enabled for the 6737i, 6757i, or 6757i CT the phone will apply the same behavior if six top softkeys or six bottom softkeys are configured. Icom CFWD Park Pickup More Thomas Keller 01/01/14 11:00am Icom...
Page 361 Operational Features When the “collapsed more softkey screen” parameter is enabled for the 6739i IP phone, the phone will apply the same behavior if a total of 12 softkeys are configured. 13/05/13 L1 Thomas Keller 11 : 40am Line 4 Icom Thomas Keller Park...
Page 362: Increased Number Of Displayed Characters For Softkey Line Labels
Operational Features When the “collapsed more softkey screen” parameter is enabled for the 6867i IP phone, the phone will apply the same behavior if six top softkeys or four bottom softkeys are configured. Default Screen 1 Parameter Enabled Default Screen 2 Configuring the Collapsed More Softkey Screen Option Use the following parameter to configure the collapsed more softkey screen option Configuration Files...
Page 363: 6757I Cordless (Ct) Feature Keys
You can program up to 15 feature keys on the 6757i CT handset with specific functions using the Aastra Web UI. The following table identifies the functions available for all 15 handset keys and the default functions for each key.
Page 364 You can configure the features keys on the 6757i CT handset to perform specific functions using the configuration files or the Aastra Web UI.The following table identifies the available functions for the feature keys on the 6757i CT handset. The following Handset Key Functions Table lists the available functions for the keys on the 6757i CT IP Phone.
Page 365 Icom icom Icom Indicates the key is set to be used as the Intercom key. For more information about the Icom key, see your Aastra IP Phone 6757i CT User’s Guide. For information about other Intercom features, see “Incoming/Outgoing Intercom with Auto-Answer and Barge In”...
Page 366 Configuring Handset Feature Keys You can program up to 15 feature keys on the 6757i CT IP phone using the configuration files or the Aastra Web UI. Use the following procedure to program the feature keys on your 6757i CT Base Station and all paired handsets.
Page 367 Operational Features Aastra Web UI Click on Operation->Handset Keys. Select the handset key you want to program. Select the function for that handset key from the "Key Function" field. Click Save Settings to save the function you selected to the handset key.
Page 368: Press-And-Hold Speeddial Keypad Keys
You can program one speeddial number for each applicable keypad key (keys 1 through 9). For information on how to configure the press-and-hold keypad keys using the IP phone UI, please refer to the respective phone model’s Aastra SIP IP Phone User Guide.
Page 369: 6867I Hard Key Reprogramming
Operational Features 6867i Hard Key Reprogramming Administrators have the ability to reprogram 7 of the 6867i IP phone’s hard keys with any one of the phone’s softkey func- tions. 6867i Hard Key Mapping hardkey10 Default type: directory hardkey9 Default type: xfer hardkey11 Presence Key hardkey8...
Page 370 Operational Features The following parameters can be used to reprogram the hard keys: Configuration Parameter Description hardkeyN type The type of key to which you would like to change the hard key. Valid types include: • none • line • speeddial •...
Page 371 Operational Features In addition to the above basic parameters, the following supplementary parameters can also be used for the hard keys: Configuration Parameter Description hardkeyN locked Locks the specified hard key on the IP phones. When enabled, the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key.
Page 372: Customizing The Key Type List In The Aastra Web Ui
• Any key types configured that do not apply to the phone are ignored. • The SAVE and DELETE keys appear by default as Keys 1 and 2 on the 6753i and 9143i, and as Keys 5 and 6 on the 6730i and 6731i, unless your Administrator configured these keys as other functions.
Page 373: Enabling/Disabling Ability To Add Or Edit A Speeddial Key
Operational Features Customizing the Key Type List Using the Configuration Files Use the following procedure to configure the Key Type List that displays in the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Customizing the Key Type List”...
Page 374: Busy Lamp Field (Blf)
You can configure a maximum of 50 BLFs on the M670i, and M675i Expansion Modules. You can configure a maximum of 48 BLFs on the M680i Expansion Modules. You can configure a BLF key on the IP Phones using the configuration files or the Aastra Web UI. BLF/List Setting...
Page 375 Operational Features You can configure a BLF/List key on the IP Phones using the configuration files or the Aastra Web UI. You can also specify a BLF list URI that the phone uses to access the required BLF list. You can specify a BLF List URI using the “list uri” parameter in the configuration files or the BLF List URI field in the Aastra Web UI at the path Operation->Softkeys/Programmable...
Page 376 • “BLF List URI Settings” page A-194. Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Depending on your phone-model, the key configuration screen displays. The 6755i Key Screen is shown as an example.
Page 377: Blf Page Switch Feature
Operational Features Aastra Web UI For 8 and 11-Line LCD softkeys: In the "Label" field, enter the name of the person who’s extension you are monitoring (if “Type” is BLF). Note: If BLF/List type is selected, no label value is required. The BroadWorks BLF List name is configured in the "BLF List URI" field instead.
Page 378: Configurable Display Modes For Blf And Blf/List Softkey Labels
Operational Features BLF key will be shown in the key number order. Notes: • To minimize the chance of a lot of switching between the Idle screen and the page(s) with BLF keys, it is recom- mended to have the BLF keys with most frequent traffic on one page. If the expansion module has several BLF keys, it is recommended to use an extra display panel unit.
Page 379 Operational Features 6737i/6757i/6757i CT Robert Zi Robert Zim John Smith John Smith 01/01/14 11:00am 01/01/14 11:00am Secondary Display Mode Primary Display Mode 6739i Mon Jan 1 Mon Jan 1 L1 John Smith L1 John Smith 12 : 45pm 12 : 45pm Robert Zimm Robert Zimm erman Jack...
Page 380: Configurable Display For Blank Blf/List Softkeys
Operational Features Configuring BLF and BLF/List Softkey Label Display Modes Use the following procedure to configure the display mode for BLF and BLF/List softkey labels: Configuration Files To configure the display for blank BLF/List softkeys on the IP phone using the configuration files, see Appendix A, the section, “Configurable Display Modes for BLF and BLF/List Softkey Labels”...
Page 381 Operational Features The following alerting patterns are available for all IP phones: • 0: Silence (ring splash off ). • 1: Normal (same as current BLF ring splash). • 2: Normal delayed (After a delay of [x] seconds, the ring signal that is the same as the current BLF ring splash is played [use the “ring splash delay”...
Page 382 Operational Features The following table details the ring splash behavior in the different call states/events when the feature is enabled for active calls states. The behavior is consistent for all audio sources and audio mode configurations. State Behavior Idle Ring splash played through the speaker. Active Call Ring splash played through the speaker.
Page 383 Operational Features After configuring the BLF/List URI and BLF/List keys, you can enable ring tone playback on the BLF/List-monitored exten- sions by defining the existing “play a ring splash” parameter as “1” in the respective configuration file. Note: The “play a ring splash” parameter is not dynamic. Changes to this parameter will take effect only after the phone has been rebooted.
Page 384: Blf Subscription Period
The minimum value for this parameter is 120 seconds (2 minutes) and the maximum is 2147483647 seconds. The default is 3600 (1 hour). The phone resubscribes to the BLF subscription service before the defined subscription period ends. You can configure this feature using the configuration files or the Aastra Web UI. Note: The “sip blf subscription period”...
Page 385: Blf/Xfer And Speeddial/Xfer Keys
To configure the BLF subscription period on the IP phones using the configuration files, see Appendix A, the section, “Advanced SIP Settings” page A-82. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. Enter a value, in seconds, from 120 to 2147483647 in the "BLF Subscription Period" field.
Page 386 When the phone is in the “Ringing” state, pressing the Speeddial/Xfer key forwards the call to the predefined exten- sion. Note: On the 6739i, you can configure a BLF./Xfer and Speeddial/Xfer softkeys using the IP Phone UI also. For more informa- tion, see the Aastra Model 6739i IP Phone User Guide. 5-145 41-001343-02 REV05 – 07.2014...
Page 387 Operational Features Configuring the BLF/Xfer Key and the Speeddial/Xfer Key Using the Configuration Files You use the following parameters in the configuration files to configure the BLF/Xfer key and/or Speeddial/Xfer key on the IP Phone. Softkey Parameters Programmable Key Parameters Expansion Module Parameters softkeyN type prgkeyN type...
Page 388: Speeddial/Conference Key
You configure the BLF/Xfer key and/or the Speeddial/Xfer Key on the IP phone similar to configuring a BLF key or Speed- dial key using the Aastra Web UI. Use the following procedure to configure BLF/Xfer and/or Speeddial/Xfer. Aastra Web UI Click on Operation->Softkeys and XML.
Page 389 Note: On the 6739i, you can configure a Speeddial/Conf softkey using the IP Phone UI also. For more information, see the Aastra Model 6739i IP Phone User Guide. Configuring the Speeddial/Conf Key Using the Configuration Files To configure the Speeddial/Conf key using the configuration files, you enter “speeddialconf” for the key type. The follow-...
Page 390 In the States field, select the state(s) (idle, connected, incoming, outgoing, busy) for which you want to use on the key. Note: States are not applicable to programmable keys (9143i, 6730i, 6731i, 6735i, 6753i, 6755i, 6863i, 6865i). Click Save Settings to save your changes.
Page 391: Speeddial/Mwi Key
When a user presses the softkey, the phone will send an INVITE to the configured call URI whereby the user will be able to listen to the new messages. Users can configure the Speeddial/MWI key through the Aastra Web UI while Administrators can configure the key through the Aastra Web UI as well as the configuration files.
Page 392 Operational Features For Expansion Module Softkeys expmod1 key1 type: speeddialmwi expmod1 key1 label: Peter expmod1 key1 value: +33123456,,,3456#0000#@domain;sip:voicemail_peter@domain expmod1 key1 line: 3 Refer to the following in Appendix A to configure a Speeddial/MWI key on the IP phone using the configuration files. Configuration Files To set a Speeddial/Conf key using the configuration files, see Appendix A, “Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module...
Page 393 Operational Features Configuring a Speeddial/MWI Key Using the Aastra Web UI Use the following procedure to configure a Speeddial/MWI key using the Aastra Web UI: Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module Keys.
Page 394 Operational Features IP Phone UI In the “Value” field, enter in the call URI and voicemail URI separated by a semi-colon, as per the following syntax: [call URI];[voicemail URI]. For example, +33123456,,,3456#0000#@domain;sip:voicemail_peter@domain Notes: As the example above illustrates, pauses and DTMF are supported for the call URI. Ensure that no spaces are added between the call URI and the voicemail URI when defining the key value.
Page 395: Automatic Call Distribution (Acd) (For Sylantro/Broadworks Servers)
You can configure an ACD key on softkeys, programmable keys, and extension module keys. Note: On the 6739i, you can configure an ACD softkey using the IP Phone UI also. For more information, see the Aastra Model 6739i IP Phone User Guide.
Page 396 152. Configuring an ACD Key Using the Aastra Web UI Use the following procedure to configure an ACD softkey, programmable key, or expansion module key using the Aastra Web UI. This procedure uses the 6757i IP phone as an example.
Page 397 The ACD feature allows you to login to a phone queue in order to receive distributed calls on your IP phone. To login to a phone queue, your system administrator must preconfigure an ACD softkey or programmable key on your Aastra IP phone.
Page 398 Operational Features Logging In to a Phone Queue Use the following procedure to log into a phone queue from your Aastra IP phone. IP Phone UI Press the ACD key on your IP phone. Note: Check with your administrator to verify the label assigned to the ACD softkey on your IP phone.
Page 399: Directed Call Pickup/Group Call Pickup
The Directed Call Pickup/Group Call Pickup feature allows you to intercept - or pickup - a call on a monitored extension. An Administrator or User can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone.
Page 400 Notes: • DCP/GCP feature availability is dependant on your call manager. • On the 6739i, you can configure DCP/GCP softkey using the IP Phone UI also. For more information, see the Aastra Model 6739i IP Phone User Guide. Configuring DCP/GCP Using the Configuration Files Use the following procedures to configure DCP/GCP using the configuration files.
Page 401 Operational Features Configuring Group Call Pickup (GCP) Using the Aastra Web UI Use the following procedure to configure Group Call Pickup using the Aastra Web UI. Note: A ring group must be configured on the server in order for a GCP softkey to function.
Page 402: Do Not Disturb
• In the IP Phone UI, the new DND key feature now has new menu screens. • If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes.
Page 403 Operational Features Configuring DND Using the Configuration Files You use the following parameters to configure DND on the IP Phone: • dnd key mode • softkeyN type, topsoftkeyN type, prgkeyN type, or expmodX keyN type • softkeyN states (optional) Note: If there is no DND key configured or if it is removed, DND is disabled on the IP Phone.
Page 404 • If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. • Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1. Click Save Settings to save your changes.
Page 405 Operational Features Aastra Web UI Click on Basic Settings->Account Configuration. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box. Notes: • If you selected “Account” or “Custom” mode in step 2, you can enable/disable each account or all accounts as applicable.
Page 406 • If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to Phone. • Using the Aastra Web UI, if you change the DND key mode to Phone, all accounts synchronize to the current setting of Account 1.
Page 407 • If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. • Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 408 Operational Features DND in Account Mode IP Phone UI With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow keys to scroll through each account. Use the RIGHT and LEFT arrow keys to scroll through each account.
Page 409: Dnd
Configuring DND Modes via the IP Phone UI (6739i) If you add a DND key using the configuration files or the Aastra Web UI, you can toggle the DND state using the. Use the following procedure to enable/disable DND on the IP Phone.
Page 410 Operational Features DND in Account Mode IP Phone UI On the 6739i: With the account in focus on the , press the DND key to toggle DND ON or OFF for the account. Mon Jan 1 L1 John Smith 401 12 : 45pm DND Status Icon Home...
Page 411 Operational Features DND in Phone Mode (Default) IP Phone UI With the account in focus on the , press the DND key to toggle DND ON or OFF for the account. Mon Jan 1 L1 John Smith 401 12 : 45pm DND Status Icon Flash Home...
Page 412 Operational Features DND in Custom Mode IP Phone UI With the account in focus on the , press the DND key to toggle DND ON or OFF for the account. Mon Jan 1 L1 John Smith 401 12 : 45pm DND Status Icon Flash Home...
Page 413 Operational Features Configuring DND Using the IP Phone UI (6867i) After you add a DND key to your phone, you can toggle the DND state using this key on the phone. Use the following pro- cedure to enable/disable DND on the IP phone. The following procedures assume you have already configured a DND key AND assumes there are multiple accounts con- figured on the phone.
Page 414: Bridged Line Appearance (Bla)
"Alert-Info" header field over the request-URI (INVITE e.g.) or in the NOTIFY messages to report the status of a dialog. BLA DA can be configured on a global basis or on a per-line basis on the IP phones using the Aastra Web UI or the config- uration files.
Page 415 • sip lineN username • sip lineN bla number You configure BLA on a per-line basis in the Aastra Web UI using the following fields at Advanced Settings->Line 1 thru Line 9: • Line Mode • Phone Number •...
Page 416 Operational Features sip line1 bla number: 1010 Note: The original phone number which has the bridged line appearance on other phones, will have the "sip lineN user name" parameter the same as the "sip lineN bla number" (1010 in the above example on Phone 3). Configuring Global BLA Using the Configuration Files Use the following procedures to configure global BLA on the IP phone.
Page 417 Operational Features Configuring BLA Using the Aastra Web UI Aastra Web UI For global configuration of BLA: Click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. For per-line configuration of BLA: Click on Advanced Settings->Line N (1-9). In the "Line Mode" field, select the BLA option.
Page 418 If no value is specified in the Subscribe message received from the server, the phone uses the default value of 300 seconds. You can configure this parameter using the configuration files or the Aastra Web UI. Configuring the BLA Subscription Period Use the following procedures to configure the BLA Subscription Period.
Page 419: Bla Support For Third-Party Registration
Operational Features Using a BLA Line on the IP Phone If you have either a global or per-line BLA configuration, and you want to share a call on the line with a BLA group, you need to press the Hold button before sharing the call with the group. For example, if line 1 is configured for BLA, and you pick up a call on line 1, you must press the Hold button to share the call with the BLA group.
Page 420: Accounts
4.Whether or not the "sip mwi for bla account" parameter is enabled, the priority for displaying MWI does not change. You can configure this feature using the configuration files or the Aastra Web UI. Limitations The following are limitations of the BLA Support for MWI feature: •...
Page 421 Operational Features Configuring BLA Support for MWI Using the Aastra Web UI Use the following procedure to configure BLA support for MWI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. The “MWI for BLA Account” field is disabled by default. To enable this feature, place a checkmark in the “Enabled” box.
Page 422: Shared Call Appearance (Sca) Call Bridging
Operational Features Shared Call Appearance (SCA) Call Bridging Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a button on the secretary's phone. Calls can be transferred between two phones with the same extension button by simply putting the call on hold at one phone and picking it up on the other.
Page 423 Operational Features Line Keys and Idle Screens State LED for Local Caller ID for Local LED for Remote Caller ID for Remote Idle Seized Solid Green None Solid Red None Progressing (outgoing call) Green Called Party Solid Red None Alerting (incoming call) Flashing Red Active Solid Green...
Page 424 Operational Features Line Key Phone Behavior State Line Key Pressed for Local Line Key Pressed for Remote Idle Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge-active...
Page 425: Configuration
Users can make changes to customize the label and the state of the park/pick up keys using the Web UI. Note: On the 6739i, you can configure Park/Pickup softkeys using the IP Phone UI also. For more information, see the Aastra Model 6739i IP Phone User Guide.
Page 426 Operational Features Park/Pickup Call Server Configuration Values Server Park Values** Pickup Values** Asterisk Sylantro BroadWorks ININ PBX callpark pickup **Leave "value" fields blank to disable the park and pickup feature. Configuring Park/Pickup Static Configuration Using the Configuration Files Use the following parameters to configure park/pickup static configuration: •...
Page 427 Operational Features Configuring Park/Pickup Static Configuration Using the Aastra Web UI Aastra Web UI For 8 and 11-Line LCD Phones Click on Basic Settings ->Preferences ->General Enter a server value in the Park Call field to which incoming live calls will be parked.
Page 428 Operational Features On 8/11-Line LCD Phone and 6739i and 6867i Phone UIs • When a call comes in, and you pickup the handset, the custom label that you configured for the Park softkey displays on the Phone UI. • After the call is parked, the label that you configured for the Pickup softkey displays on other phones in the network. You can then press the "Pickup"...
Page 429 Note: The 6730i, 6731i, 6735i, 6737i, 6753i, 6755i, 6863i, 6865i and 9143i do not allow for the configuration of labels and states for programmable keys. Call Park/Pickup Configuration Precedence Rule For users upgrading from Release 2.x firmware, the "softkeyN value"...
Page 430 ININ PBX callpark pickup Use the following procedure to configure the park/pickup call feature using the Aastra Web UI. Aastra Web UI For 8/11-Line LCD Phones, 6739i, and 6867i Click on Advanced Settings ->Line 1 (you can select any line) Under Advanced SIP Settings in the “Park Pickup Config”...
Page 431 Operational Features Aastra Web UI In the "Label" field, enter a label for the park softkey. Note: The” Value” and “Line” fields are already configured from the “Park Pickup Config” field. The park softkey has a default state of “Connected”.
Page 432 Operational Features Aastra Web UI Under Advanced SIP Settings in the “Park Pickup Config” field, enter the appropriate value based on the server in your network. Notes: • For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values”...
Page 433: Enhanced Park/Pickup Configuration Method (Broadsoft Broadworks)
“sprecode” and “pickupsprecode” global configuration parameters (or alternatively define the “Park Call” and “Pickup Parked Call” fields in the Aastra Web UI). By employing the static configuration method, the Park and Pickup keys are automatically generated and displayed on the phone when the context presents itself (i.e. the Park key is presented during an active call, and the Pickup key is presented when the call is parked).
Page 434 *68;*88;broadworks Notes: • To set the enhancement using the Aastra Web UI the “Park Call” and “Pickup Parked Call” along with the “Park Pickup Config” fields must be defined. • Programmable keys/softkeys do not need to be configured when utilizing this enhanced configuration method.
Page 435 For specific parameters you can set in the configuration files, see Appendix A, the section,“Park and Pickup Settings” page A-155. Aastra Web UI Click on Basic Settings ->Preferences ->General Enter the park code in the Park Call field to which active calls will be parked (e.g. *68 for BroadSoft BroadWorks).
Page 436: Last Call Return (Lcr) (Sylantro Servers)
Last call return (lcr) allows an administrator or user to configure a "last call return" function on a softkey or programma- ble key. This feature is for Sylantro servers only. You can configure the “lcr” softkey feature via the configuration files or the Aastra Web UI. Note: On the 6739i, you can configure a Last Call Return softkey using the IP Phone UI also.
Page 437 Operational Features Aastra Web UI For the 6757i CT Handset: Click on Operation->Handset Keys. Pick a handset key to configure for Last Call Return. In the "Key Function" field, select Last Call Return. Click Save Settings to save your changes.
Page 438: Call Forwarding
In the IP Phone UI, you can access the Call Forwarding features at the path Options->Call Forward or by pressing a con- figured CFWD key. • If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Note: On the 6739i, you can configure a Call Forward softkey using the IP Phone UI also.
Page 439 “Call Forward Key Mode Settings” on page A-111. • “Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters” page A-157. Aastra Web UI Click on Operation->Softkeys and XML; Click on Operation->Programmable Keys; Click on Operation->Expansion Module. Click Save Settings to save your changes.
Page 440 (In the Aastra Web UI, only the account you configured is ena- bled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 441 (In the Aastra Web UI, only Account 1 is enabled. All other accounts are grayed out but use the same configuration as Account 1.) Using the Aastra Web UI, if you make changes to Account 1, the changes apply to all accounts on the phone. Using the IP Phone UI, if you make changes to any other account other then Account 1, the changes also apply to all accounts on the phone.
Page 442 Note: When using the “Account” mode or “Custom” mode, you can enter a different number of rings for each account. If you use the Aastra Web UI to change the Call Forward Key Mode to “Phone”, all accounts synchronize to Account 1.
Page 443 Operational Features CFWD in Account Mode IP Phone UI Use the navigation keys to scroll through each account. John Smith J. Smith CFWD All CFWD Busy Tue Aug 20 2:55pm Tue Aug 20 2:55pm In the above example, account 1 has CFWD All enabled and account 2 has CFWD Busy enabled. Press the programmed Call Forward key.
Page 444 Operational Features IP Phone UI Press the Change navigation key for the state you selected in Step 3. Scroll to the CFWD State screen. This displays the current state of the mode you selected. In the following example, the CFWD All state is ON. Cfwd All Cfwd State to view...
Page 445 Operational Features IP Phone UI For the CFWD No Answer state, In the CFWD Number screen, press the navigation key to scroll to the CFWD No. Rings screen and press Change. Cfwd NoAnswer to view Cfwd State Done Change Cfwd Number Done Change CFWD No.
Page 446 Operational Features CFWD in Phone Mode IP Phone UI Use the navigation keys to scroll through each account. John Smith J. Smith CFWD All CFWD All Tue Aug 20 2:55pm Tue Aug 20 2:55pm In the above example, account 1 and account 2 are the accounts configured on the phone. Both accounts have CFWD enabled as indicated by the CFWD All message.
Page 447 Operational Features IP Phone UI Press the Change key for the mode you selected in Step 2. Scroll to the CFWD State screen. This screen displays the current state of the mode you selected. In the following example, the CFWD All state is ON. Cfwd All Cfwd State to view...
Page 448 Operational Features IP Phone UI For the CFWD No Answer state, in the CFWD Number screen, press the navigation key to scroll to the CFWD No. Rings screen and press Change. Cfwd NoAnswer to view Cfwd State Done Change Cfwd Number Done Change CFWD No.
Page 449 Operational Features CFWD in Custom Mode IP Phone UI Use the navigation keys to scroll through each account. John Smith J. Smith CFWD All CFWD Busy Tue Aug 20 2:55pm Tue Aug 20 2:55pm In the above example, account 1 has CFWD All enabled and account 2 has CFWD Busy enabled. Press the Call Forward key.
Page 450 Operational Features IP Phone UI Press the Change key for the mode you selected in step 2. Scroll to the CFWD State screen. This displays the current state of the mode you selected. In the following example, the CFWD All state is ON. Cfwd All Cfwd State to view...
Page 451 Operational Features IP Phone UI For the CFWD No Answer state, in the CFWD Number screen, press the navigation key to scroll to the CFWD No. Rings screen and press Change. Cfwd NoAnswer to view Cfwd State Done Change Cfwd Number Done Change CFWD No.
Page 452 Using CFWD via the IP Phone UI (8-Line and 11-Line Phones) Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call Forward from the IP Phone UI.
Page 453 Operational Features CFWD in Account Mode IP Phone UI Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname1 Screenname2 Screenname3 CFWD All CFWD Busy 01/01/14 11:00am 01/01/14 11:00am 01/01/14 11:00am Call Forward Call Forward Call Forward In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone.
Page 454 Operational Features IP Phone UI Press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. Call Forward Call Forward Mode No Answer Mode No Answer Change the State: OFF State: ON State Number: Number:...
Page 455 Operational Features CFWD in Phone Mode IP Phone UI Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname1 Screenname2 Screenname3 CFWD All CFWD All CFWD All 01/01/14 11:00am 01/01/14 11:00am 01/01/14 11:00am Call Forward Call Forward Call Forward In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone.
Page 456 Operational Features IP Phone UI Press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. Call Forward Call Forward Mode No Answer Mode No Answer Change the State: OFF State: ON State Number: Number:...
Page 457 Operational Features CFWD in Custom Mode IP Phone UI Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname1 Screenname2 Screenname3 CFWD All CFWD Busy 01/01/14 11:00am 01/01/14 11:00am 01/01/14 11:00am Call Forward Call Forward Call Forward In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone.
Page 458 Operational Features IP Phone UI After selecting an account, press CHANGE. The Call Forward Mode screen displays for the account you selected. Use the UP and DOWN arrow keys to scroll through each state type. Call Forward Mode Indicates 1.All CFWD Enabled 2.Busy 3.No Answer...
Page 459 Operational Features IP Phone UI Press the CHANGE key for the mode you selected in step 4. This displays the Call Forward State screen. Call Forward Call Forward Mode No Answer Mode No Answer Change the State: OFF State: ON State Number: Number:...
Page 460 • If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. • Using the Aastra Web UI, if you change the CFWD key mode to “Phone”, all accounts synchronize to the current set- ting of Account 1..
Page 461 Operational Features CFWD in Account Mode IP Phone UI Press the <Services> Key, then press the <Call Forward> button. Press a pre-configured Call Forward softkey. The following screen displays. Mon Jan 1 Call Forward>Account 12 : 45pm CFWD ALL: John Edit CFWD BUSY: CFWD NO ANS: OFF...
Page 462 Operational Features CFWD in Phone Mode IP Phone UI Press the <Services> Key, then press the <Call Forward> button. Press a pre-configured Call Forward softkey. The following screen displays. Mon Jan 1 Call Forward>Global 12 : 45pm Phone Number Copy to all modes BUSY Phone Number NO ANSWER...
Page 463 Operational Features CFWD in Custom Mode IP Phone UI Press the <Services> Key, then press the <Call Forward> button. Press a pre-configured Call Forward softkey. The following screen displays. Mon Jan 1 Call Forward>Account 12 : 45pm John CFWD ALL: Edit CFWD BUSY: CFWD NO ANS: OFF...
Page 464 Operational Features IP Phone UI To configure CFWD for additional accounts, repeat steps 2 through 9. Note: If All AND Busy AND NoAns are all enabled, and if the account has DND enabled, the CFWD All settings take precedence over CFWD Busy and CFWD NoAns.
Page 465 Operational Features IP Phone UI Using the navigation key, move to the On checkbox beside the respective Call Forward mode and press the button to enable the Call Forward mode. Press the Save softkey to save your changes. CFWD in Phone Mode IP Phone UI Press the configured Call Fwd softkey or press , navigate to the Call Forward option and press the...
Page 466 Operational Features CFWD in Custom Mode IP Phone UI Press the configured Call Fwd softkey or press , navigate to the Call Forward option and press the button or Select softkey. The Call Forward screen displays. Press the navigation keys to change to the desired account. Note: Select All Accounts if you want your changes to be made to all the accounts configured on the phone.
Page 467: Sip Phone Diversion Display
Operational Features SIP Phone Diversion Display When an outgoing call is being diverted to another destination (i.e. via call forward), the phone displays the Caller ID (phone number and/or caller name) of the new destination and the reason for the call diversion. Similarly, at the new des- tination, the Caller ID of the original call destination displays.
Page 468 Operational Features Pattern Rules and Syntax The customized display name must start with the pattern. The patterns that can be configured include the following reg- ular expressions: • “-->x+” • “==>x+” • “@@@x+” • “aaax+” Additionally, the pattern syntax supports the regular expression | to specify multiple OR combined patterns (e.g. “-- >x+|==>x+|aaax+”).
Page 469: Calls
When enabled, you can view, scroll, and delete line items in the Callers List from the IP phone UI. You can also directly dial from a displayed line item in the Callers List. You can download the Callers List to your PC for viewing using the Aastra Web 5-228 41-001343-02 REV05 –...
Page 470 Operational Features When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Callers List in a spreadsheet application.
Page 471 Operational Features IP Phone UI To dial a displayed entry from the Callers List, pick up the handset, press the key, or press a line key. Note: After selecting a number from the Callers List, you can edit the number if necessary. To delete all entries in the Callers list, press the 3 Delete key at the "Callers List"...
Page 472: Customizable Callers List And Services Keys
To save a Caller record to the directory, highlight the Caller record and then press the Copy softkey. Check that all of the information from the Callers record was entered correctly in the Directory List entry. Downloading the Callers List Use the following procedure to download the Callers List using the Aastra Web UI. Aastra Web UI Click on Operation->Directory.
Page 473: Missed Calls Indicator
Operational Features Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is acces- sible from the IP phone UI only. You can enable and disable the Missed Calls Indicator feature using the configuration files. When disabled, the Missed Calls Indicator does not increment as calls come into the IP phone.
Page 474: Directory List
CT accepts a maximum of 50 entries with the public attribute. This is an administrator and user function. • You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. This is an administrator and user function.
Page 475 Operational Features a spreadsheet application. This is an administrator and user function. The file displays the name, phone number(s), and line number(s) for each Directory entry. Enabling/Disabling Directory List You can enable and disable user access to the Directory List on the IP phones using the following parameters in the config- uration files: •...
Page 476 Operational Features The following directory entries are considered valid: # our company's directory # updated 1 jan 2012 # mode = private, by default joe foo bar, 123456789, 6 # line = 1, by default # mode = private, by default snidley whiplash, 000111222 # the parser ignores the COMMA # in the name # mode = private, by default...
Page 477 Operational Features Using the Directory List Use the following procedures to access and use the Directory List. Note: In the following procedure, the location of keys (hard keys, softkeys, and programmable keys) on the phone are dependant on your specific phone model. See Chapter 1, “Overview”, for the keys that are specific to your phone model.
Page 478 Operational Features IP Phone UI To delete all entries from the Directory List: a. At the Directory List header, press DELETE or DELETE LIST (depending on your phone model). The following prompt displays: “DELETE again to erase all items”. b. Press DELETE again to delete all entries from the Directory List. Note: To cancel a delete function, press the keys.
Page 479 Operational Features Using the Search Feature in the Directory IP Phone UI Press the button on the main Directory screen. A keyboard displays. Enter the name or phone number of the entry for which you are searching. As you type characters on the keyboard, the entries beginning with those characters display on the screen.
Page 480 Operational Features IP Phone UI When you are finished entering Numbers/Labels for the current entry, press . This saves the entry and all associated num- bers/labels to the Directory on your phone Note: When adding an entry, number, and label to the Directory, you can press the any time to cancel the entry.
Page 481 For specific parameters you can set in the configuration files for downloading the Directory List, see Appendix A, the section, “Directory Settings” page A-107. Downloading from the IP Phone to the Server You can use the Aastra Web UI to download the Directory List from the IP phone to the configuration server. 5-240 41-001343-02 REV05 – 07.2014...
Page 482 Operational Features Use the following procedure to configure the download. Aastra Web UI Click on Operation->Directory. In the Directory List field, click on Save As. A “File Download” message displays. Click Save. Enter the location on your computer where you want to download the Directory List and click Save.
Page 483: Customizable Directory List Key
Operational Features Customizable Directory List Key The IP phones may have a Directory List key (either a hard key or softkey/programmable key) depending on the model of the phone. An Administrator can specify a URI override for the Directory List key by defining the “directory script” param- eter in the configuration files.
Page 484 Operational Features For example: sip line1 vmail: *97 sip line2 vmail: *95 Note: In the above example, the user would dial *97 to access the voicemail account for line 1, and *95 to access the voicemail account for line 2. Use the following procedure to configure voicemail using the configuration files.
Page 485: Visual Indicators For Voicemail On Sca-Configured Lines
Operational Features Visual Indicators for Voicemail on SCA-Configured Lines Visual indicators for voicemail messages on Shared Call Appearance (SCA) lines have been implemented on the 9480i, 9480i CT, 6735i, 6737i, 6755i, 6757i, 6757i CT, and 6867i model IP phones. The parameter “voice mail indicator” is availa- ble allowing administrators the ability to configure what types of visual indicators the IP phones should display when voicemail messages are pending on a respective SCA line.
Page 486: Pin And Authorization Code Suppression
Operational Features PIN and Authorization Code Suppression Certain features on MX-ONE require a PIN/authorization code to be entered on the phone (for example: to register, for authorization, locking/unlocking, or accounting). The number format is the following: *<feature code>*PIN# or *<feature code>*PIN*<number># To deactivate features, the first star is replaced by #, for example: #<feature code>*PIN#.
Page 487: Xml Customized Services
Creates a display that has a small icon before each item in the menu. (Icon Menu Image) Reference For more information about creating customized XML applications, contact Aastra Customer Support regarding the Aas- tra XML Developer’s Guide. 5-246 41-001343-02 REV05 – 07.2014...
Page 488 | no on the phone. Default = no Use with: Note: XML object (See the Aastra XML Developer’s Guide) This value is case sensitive. Configuration files (See page 5-248) Aastra Web UI (See page 5-248) Clickable PhoneStatus Object (6739i only) On the 6739i, the status messages are displayed in a some URI “box”...
Page 489 AastraIPPhoneStatus object appears in the status message, then the default behavior is no beep is heard when the object arrives to the phone. The value set in the configuration files and Aastra Web UI override the attribute you specify for the AastraIPPhoneStatus object.
Page 490 Operational Features For more information about creating XML configuration scripts and for XML script examples, see the Aastra XML Devel- oper’s Guide. Configuring the Phone to use XML You can configure the phone to request the XML objects you create by configuring specific parameters via the configura- tion files or the Aastra Web UI.
Page 491 Configuring for XML on the IP Phone After creating an XML application, an administrator can configure the IP phone to use the application using the configura- tion files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “XML Settings”...
Page 492 In the "XML Application URI" field, enter the HTTP server path or qualified domain name of the XML application you want to load to the IP phone. For example, you could enter an XML application called "http://172.16.96.63/aastra/internet.php" in the applicable field.
Page 493 After you create, save, and configure the IP phone with an XML application, the customized service is ready for you to use. Reference For more information about customizing the phones using XML objects, contact Aastra Customer Support regarding the “Aastra XML Development Guide. ”...
Page 494 Operational Features IP Phone UI For 3-Line LCD phones: Press the programmable key configured on the phone for XML services. A "Custom Features" screen displays. Use the to scroll through the customized features. Select a service to display the information for that customized service. Message services display to the screen after pressing the programmable key.
Page 495 For more information about the XML execute items, see the Aastra XML Developer’s Guide. The following table identifies the configurable action URI parameters in the configuration files and the Aastra Web UI. This table also identifies the variables that apply to specific parameters.
Page 496 Operational Features Configuration File Param- Aastra Web UI Parameters at Advanced Set- eters tings->Action URI Applicable Variables action uri incoming Incoming Call $$REMOTENUMBER$$ $$DISPLAYNAME$$ $$SIPUSERNAME$$ $$INCOMINGNAME$ $$LINESTATE$$ $$CALLDURATION$$ $$CALLDIRECTION$$ $$LOCALIP$$ action uri outgoing Outgoing Call $$REMOTENUMBER$$ $$SIPUSERNAME$$ $$LINESTATE$$ $$LOCALIP$$ action uri offhook...
Page 497 Operational Features Variable Description $$LINESTATE$$ Current line state associated with: • registered phone • incoming caller • outgoing caller • offhook • onhook • disconnected $$LOCALIP$$ IP Address associated with: • registered phone Note: • onhook This variable allows for enhanced informa- tion in call records and billing applications.
Page 498 You can configure this feature via the configuration files or the Aastra Web UI. Configuring XML Action URIs Use the following procedures to configure XML Action URIs using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Action URI Settings”...
Page 499 Operational Features Aastra Web UI Enter an XML URI for a successful registration in the “Successful Registration” field. For example: http://10.50.10.14/registered.php?auth name=$$SIPAUTHNAME$$ This parameter specifies the URI for which the phone executes a GET on when a successful registration event occurs.
Page 500 “Polling Action URI Settings” page A-119. Configuring Polling Action URI via the Aastra Web UI Use the following procedure to configure polling Action URI using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Action URI. In the “Poll” field, enter a URI to be called every "action uri pool interval" seconds. Enter the value in a URI format. For example, http://myserver.com/myappli.xml.
Page 501 Example In the configuration files, you can enter the following: action uri connected: http://www.example.com/connect.php An Administrator can enable the “Connected” Action URI feature using the configuration files or the Aastra Web UI. Limitations • During SLA calls, the phone uses the Action URI Connected parameter when the line is seized before the caller dials out.
Page 502 Operational Features Aastra Web UI Click on Advanced Settings->Action URI. In the “Connected” field, enter a valid URI for which the phone executes a GET on, when it goes into the “connected” state. Leaving this field empty disables the Action URI Connected feature. For example, http://www.example.com/connect.php...
Page 503 If the phone can’t find the Action URI you specify, it returns a “NULL” response. For example, http://fargo.ana.aastra.com/disconnected.xml?state= An Administrator can enable the disconnect feature using the configuration files or the Aastra Web UI. Configuring the Action URI Disconnected Feature Use the following procedure to configure the Action URI Disconnected feature on the phone.
Page 504 XML SIP Notify Events In order for an XML push to bypass the NAT/firewall, the phone supports a proprietary SIP NOTIFY event (aastra-xml) with or without XML content. An Administrator can enable/disable the SIP NOTIFY event using a specific parameter in the configuration files (sip xml notify event) or the Aastra Web UI (XML SIP Notify).
Page 505 When the phone receives the SIP NOTIFY, it will trigger the action uri xml sip notify parameter, if it has been previously configured using the configuration files or the Aastra Web UI. If the action uri xml sip notify parameter is not configured, the phone does not do anything.
Page 506 “Polling Action URI Settings” page A-119. Enabling/Disabling XML SIP NOTIFY Using the Aastra Web UI Use the following procedure to enable/disable the XML SIP NOTIFY feature in the Aastra Web UI. Aastra Web UI Enabling/Disabling the XML SIP NOTIFY Feature Click on Advanced Settings->Global SIP->Advanced SIP Settings.
Page 507 Configuring XML SIP NOTIFY using the Aastra Web UI if an Empty SIP NOTIFY Message Received by the Phone Use the following procedure in the Aastra Web UI to configure the XML SIP NOTIFY parameter when the phone receives an empty SIP NOTIFY message.
Page 508 Operational Features When an administrator enters an XML softkey URI either via the Aastra Web UI or the configuration files, they can specify the following variables: • $$SIPUSERNAME$$ • $$SIPAUTHNAME$$ • $$PROXYURL$$ • $$LINESTATE$$ • $$LOCALIP$$ • $$REMOTENUMBER$$ • $$DISPLAYNAME$$ •...
Page 509 In the "Type" field, select XML from the list box. In the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "aastra". In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For example: http://10.50.10.140/script.pl?name=$$SIPUSERNAME$$...
Page 510 Operational Features Aastra Web UI In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For example: http://10.50.10.140/script.pl?name=$$SIPUSERNAME$$ Note: You can use the following variables in the URI: • $$SIPUSERNAME$$ • $$SIPAUTHNAME$$ •...
Page 511 Operational Features Configuring XML Redirection of the Redial, Xfer, Conf, and Icom Keys, and the Voicemail Option Use the following procedure to configure XML redirection of the Redial, Xfer, Conf, and Icom keys, and the Voicemail option. Configuration Files For the specific parameters you can set in the configuration files, see Appendix A, the section, “XML Key Redirection Settings (for Redial, Xfer, Conf, Icom, Voicemail)”...
Page 512: Xml Override For A Locked Phone
A System Administrator can also lock and unlock a remote phone using the “lock” and “unlock” commands with the AastraIPPhoneExecute object in an XML application. For more information about this feature, contact Aastra Cus- tomer Support regarding the Aastra XML Development Guide.
Page 513: Calls
Operational Features Configurable Indication of Terminated Calls An Administrator can configure a parameter called, “far-end disconnect timer” which allows you to enable or disable whether or not the near-end phone displays a disconnected screen with a “Call Terminated” message when the far-end hangs up.
Page 514: Centralized Conferencing (For Sylantro And Broadsoft Servers)
An Administrator can configure centralized conferencing on a global or per-line basis using the configuration files or the Aastra Web UI. To use the centralized conferencing after it is enabled, see your <Model-Specific> IP Phone User Guide.
Page 515: Conference
For specific parameters you can set in the configuration files, see Appendix A, the section, “Centralized Conferencing Settings” page A-79. Configuring Centralized Conferencing Using the Aastra Web UI Use the following procedure to configure centralized conferencing using the Aastra Web UI. Aastra Web UI Global Configuration Click on Advanced Settings->Global SIP Settings->Basic SIP Network Settings.
Page 516 Operational Features Aastra Web UI Per-Line Configuration Click on Advanced Settings->Line <#>->Basic SIP Network Settings In the “Conference Server URI” field, do one of the following actions: • To disable centralized conferencing on this line, leave this field empty (blank).
Page 517: Sip Join" Feature For 3-Way Conference
Operational Features Custom Ad-Hoc Conference Previously, the phone will wait for server response prior to completing the ad-hoc and centralized conference feature. This results in an interoperability issue with certain call managers, such as Genband. Now the phone no longer waits for server response before referring the call to the conference host when the "custom adhoc conference"...
Page 518: Conference/Transfer Support For Live Dial Mode
LCD. If the user presses this softkey, a username/password screen displays, allowing the user to enter the config- ured username and password that is sent to the HTTP/HTTPS server for digest authentication by the server. By default, username is “aastra” and password is “aastra”. You can enter the username and password in two ways: •...
Page 519 The first time the phone reboots, the phone is challenged by the server. The phone sends the default username of “aastra” and the default password of “aastra” to the server. The server sends the default profile to the phone. This profile includes the information “http digest force login: 1”.
Page 520: Customizing The Display Columns On The M675I Expansion Module
Operational Features Customizing the Display Columns on the M675i Expansion Module The M675i Expansion Module screen displays softkeys in column format. The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys. Each screen consists of 2 columns with the following default head- ings on each page: Page 1 "List 1"...
Page 521 Operational Features Expansion Module 1 (3 pages) • expmod1page1left • expmod1page1right • expmod1page2left • expmod1page2right • expmod1page3left • expmod1page3right Expansion Module 2 (3 pages) • expmod2page1left • expmod2page1right • expmod2page2left • expmod2page2right • expmod2page3left • expmod2page3right Expansion Module 3 (3 pages) •...
Page 522 Operational Features These settings display to the Expansion Module as shown in the following illustrations. Marketing Ext Logistics Ext Personnel Ext Operations Ext Page 1 Screen Page 2 Screen Engineering Ext Shipping Ext Page 3 Screen Customizing the M675i Expansion Module Column Display Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section,“Customizing M675i Expansion Module Column Display”...
Page 523: About This Chapter
Configuring Advanced Operational Features About this Chapter The IP phones have advanced operational features you can configure using the configuration files and/or the Aastra Web UI. This chapter describes each of these features and provides procedures for configuring each feature.
Page 524 About this Chapter Topic Page Reason Header Field in SIP Message page 6-31 Configurable “Allow” and “Allow-Event” Optional Headers page 6-32 Configurable SIP P-Asserted Identity (PAI) page 6-32 Configurable Route Header in SIP Packet page 6-33 Configurable Compact SIP Header page 6-33 Reject INV or BYE when Unsupported Value in REQUIRE Header page 6-34 XML URI for Key Press Simulation page 6-34...
Page 525: Advanced Operational Features
Advanced Operational Features Advanced Operational Features Description This section provides the following information about advanced features of the IP phones: Feature Description TR-069 Support The IP Phones support the Technical Report (TR) 069 Protocol, a Protocol that provides the communication between Customer-Premises Equipment (CPE) (like the IP Phones) and Auto Configuration Servers (ACS) over DSL/broadband connections.
Page 526: Tr-069 Support
Assistant, whereby the Assistant can answer, divert, or push the filtered call back to the Executive (6730i, 6731i, 6753i, 6755i, 6757i, 6757i CT, 9143i, 9840i, and 9840i CT IP phones only).
Page 527: Mac Address/Line Number In Register Messages
The IP phones can send the MAC address and line number in the REGISTER packets making it easier for the call server when a user configures the phones via the Aastra Web UI or the IP Phone UI. The following two configurable headers send this information to the call server: Aastra-Mac: <mac address>...
Page 528 Advanced Operational Features Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Setting. Enable the "Send MAC Address in REGISTER Message" field by checking the check box. (Disable this field by unchecking the box). Enable the "Send Line Number in REGISTER Message" field by checking the check box.
Page 529: Sip Message Sequence For Blind Transfer
Advanced Operational Features SIP Message Sequence for Blind Transfer The SIP message sequence for Blind Transfer avoids the transfer target having two simultaneous calls. Prior to release 1.4, a CANCEL message was sent to the transfer target (if it was in a ringing state) after sending a REFER to the transferee to complete the transfer.
Page 530: Update Caller Id During A Call
Advanced Operational Features Update Caller ID During a Call It is possible for a proxy or call server to update the Caller ID information that displays on the phone during a call, by modifying the SIP Contact header in the re-INVITE message. The phone displays the updated name and number informa- tion contained within the Contact header.
Page 531: Auto-Discovery Using Mdns
Also, when this feature is disabled, more than one call can negotiate complex audio codecs since only a single call is decoding audio at a time. You can configure this feature via the configuration files or the Aastra Web UI. 41-001343-02 REV05 – 07.2014...
Page 532: Missed Call Summary Subscription
For the specific parameters you can set in the configuration files for single call restriction on the 6757i CT and 9480i CT, see Appendix A, the section, “Single Call Restriction Setting” page A-210. Aastra Web UI Click on Advanced Settings->Global SIP->RTP Settings. Enable the "Two Call Support" field by checking the check box.
Page 533: As-Feature-Event Subscription
Note: The DND, CFWD, and ACD server-side feature is not applicable to the CT handset. This feature is configurable using the configuration files or the Aastra Web UI. How it Works on the Phone UI When you enable the “as-feature-event” on the phone, AND you activate a DND, CFWD, and/or ACD key, pressing the key performs as follows: •...
Page 534 “As-Feature-Event Subscription Settings” page A-88. Configuring As-Feature-Event Subscription Using the Aastra Web UI Use the following procedure to enable/disable the server-side “as-feature-event” on the IP Phone using the Aastra Web Aastra Web UI Click on Advanced Settings->LineN->Advanced SIP Settings. Enable the "As-Feature-Event Subscription" field, by checking the check box. (Disable this field by unchecking the box).
Page 535: Blacklist Duration
You can specify how long failed servers remain on the blacklist in the IP phone’s configuration file or in the Aastra Web UI. The default setting is 300 seconds (5 minutes). If you set the duration to 0 seconds, then you disable the blacklist feature.
Page 536 “Blacklist Duration Setting” page A-211. Configuring a Server Blacklist Using the Aastra Web UI You use the following procedure to configure Blacklist Duration using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings In the “Blacklist Duration” field, specify the length of time, in seconds, that a failed server remains on the server blacklist. The IP phone avoids sending a SIP message to a failed server (if another server is available) for this amount of time.
Page 537: Whitelist Proxy
Advanced Operational Features Whitelist Proxy To protect your IP phone network, you can configure a “Whitelist Proxy” feature that screens incoming call requests received by the IP phones. When this feature is enabled, an IP phone accepts call requests from a trusted proxy server only. The IP phone rejects any call requests from an untrusted proxy server.
Page 538: Transport Layer Security (Tls)
Advanced Operational Features Configuring Whitelist Proxy Using the Aastra Web UI Use the following procedure to configure the Whitelist Proxy feature using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings The "Whitelist Proxy" field is disabled by default. To enable this field, check the box.
Page 539 On the IP phones, an Administrator can configure TLS and Persistent TLS on a global-basis only, using the configuration files or the Aastra Web UI. There is a keep-alive feature for persistent TLS connections only. Administrators can configure this keep-alive feature using the parameter called “sip persistent tls keep alive”.
Page 540 Advanced Operational Features Configuring TLS Using the Configuration Files You use the following parameters to configure TLS in the configuration files: • sip transport protocol • sips persistent tls • sip persistent tls keep alive • sip send sips over tls •...
Page 541 Configuring TLS Using the Aastra Web UI To configure TLS using the Aastra Web UI, you must enable TLS or Persistent TLS first. Then you must define the TLS certif- icate file names that you want the phone to use. Use the following procedure to configure TLS using the Aastra Web UI.
Page 542: 802.1X Support
Factory default and recovery mode deletes all certificates and private keys, and sets the EAP type to disabled. You can configure the 802.1x feature on the IP phone using the configuration files, the IP Phone UI, or the Aastra Web UI.
Page 543 If configuring 802.1x using the IP Phone UI, the certificates and private keys must already be configured and stored on the phone. Use the configuration files or the Aastra Web UI to load certificates and private keys. IP Phone UI Press to enter the Options List.
Page 544 Select EAP-TLS to configure the phone to use TLS authentication. Note: The 802.1x Protocol is disabled by default. If you select EAP-TLS authentication, you must use the configuration files or the Aastra Web UI to configure the certificates and private key for the phone.
Page 545 EAP-TLS (phone uses TLS authentication) Note: The 802.1x Protocol is disabled by default. If you select EAP-TLS authentication, you must use the configuration files or the Aastra Web UI to configure the certificates and private key for the phone. Press EAP-TLS Settings.
Page 546 Restart the phone for the selection to take affect. Configuring the 802.1x Protocol Using the Aastra Web UI Use the following procedure to configure the 802.1x Protocol on your phone using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->802.1x Support.
Page 547: Symmetric Udp Signaling
Advanced Operational Features Aastra Web UI In the “Root and Intermediate Certificates Filename” field, enter the filename that contains the root and intermediate certificates related to the local certificate. For example: root_Intermed_certifi.pem. In the “Local Certificate Filename” field, enter the filename that contains the local certificate. For example: localcertificate.pem.
Page 548: Removing Useragent And Server Sip Headers
Removing UserAgent and Server SIP Headers Currently, the phone always configures the SIP UserAgent/Server headers to contain: Aastra <PhoneModel>/<FirmwareVersion> You can suppress the addition of these headers by using the following parameter in the configuration files: • sip user-agent Setting this parameter allows you to enable or disable the addition of the User-Agent and Server SIP headers from the SIP stack.
Page 549: Gruu And Sip.instance Support
If an IP phone user enters an invalid billing code, the call fails. Mandatory versus Optional Billing Codes This release of the Aastra IP phones supports two types of billing codes: Mandatory and Optional. The Sylantro server con- figuration determines which type of billing code is used on the IP phones.
Page 550: Configurable Dns Queries
Advanced Operational Features Using mandatory billing codes, if the user is configuring a Speed Dial number, then they enter the number using the following format: – <phonenumber>%23<billingcode> To use this format with the default dial plan terminator (#), the # sign required by Sylantro as a delimiter should be represented as an escaped character by using the sequence %23.
Page 551: Ignore Out Of Sequence Errors
If the NAPTR record is returned "test.aastra.com SIP+D2T .._sip._tcp.test.aastra.com", where the service type TCP mismatches the phone configured transport protocol “UDP”, the phone will ignore this value and use the default value “_sip._udp.test.aastra.com" for the “SRV” lookup. Note: The phone does not use the service type sent by the NAPTR response to switch its transport pro- tocol, nor does it use the NAPTR response to determine whether to use a secure or unsecure com- munication path.
Page 552: Enable Microphone During Early Media
Advanced Operational Features Enabling/Disabling “Out of Order SIP Requests” Use the following procedure to enable/disable “out of order SIP requests”. Configuration Files For the specific parameter you can set in the configuration files, see Appendix A, the section, “Ignore Out of Order SIP Requests” page A-216.
Page 553: Call-Info" Header To 200Ok Responses For Shared Call Appearance (Sca) Lines
Advanced Operational Features Configurable Codec Negotiation Behavior By default, when the phone receivess an SDP Offer with several codecs defined for the media stream, the phone will reply with an SDP Answer containing all the codecs present in the Offer (as per RFC 3264). A configuration parameter (“sip single codec reply in sdp”) is available that allows Administrators to change the phone’s codec negotiation behavior so that the phone will indicate only one preferred codec in the SDP when replying to an SDP offer (as per 3GPP TS 24.229).
Page 554: Configurable Sip P-Asserted Identity (Pai)
Advanced Operational Features If there is no Reason Header in the status message, the behaviour of the phone should be unchanged: • “Busy” is displayed for the status codes 486 and 503 (SERVICE UNAVAILABLE) and the busy tone will be played, •...
Page 555: Configurable Route Header In Sip Packet
Advanced Operational Features header. • If the call is not forwarded via a registered proxy server - and therefore is not a “Trusted Entity” - the IP phone UI does not display any trust information contained in the PAI header. The phones provide the ability for the Administrator to enable or disable the display of P-Asserted Identity (PAI) informa- tion on the phone using the following parameter in the configuration files: •...
Page 556: Xml Uri For Key Press Simulation
Advanced Operational Features By default, the IP Phones use the long format. However, an Administrator can provision the short (compact) format using the configuration files. The Aastra Web UI does not support this configuration feature. Enabling/Disabling the Compact SIP Headers Feature Use the following procedure to enable/disable the Compact SIP Header in the SIP packet.
Page 557 Advanced Operational Features XML Key URI Description Key:SoftKey1 to Key:SoftKey<n> Softkey 1 to <n> (valid softkeys depend on the number of physical softkeys on the phone) Key:TopSoftKey1 to Key:TopSoftKey<n> top Top softkeys 1 to <n> ((valid top softkeys depend on the number of physical top softkeys on the phone) Programmable Keys Key:PrgKey1 to Key:PrgKey<n>...
Page 558: Domain Name System (Dns) Server Pre-Caching Support
Advanced Operational Features XML Key URI Description Key:Goodbye GoodBye Key Navigation Keys Key:NavUp Navigation Up Key Key:NavDwn Navigation Down Key Key:NavLeft Navigation Left Key Key:NavRight Navigation Right Key Function Keys (only if physically configured on the phone or expansion module) KeyPark Park Softkey KeyPickup...
Page 559 If using a text file on a PC to enter this value, you must enter a carriage return (CR) after entering the host file name. Save the file. Make sure the aastra.cfg and the hostfile.txt files are on the configuration server in your network before downloading to the phone(s).
Page 560 The SIP registration and SIP proxy features on the phones previously allowed the use of server queries only to live DNS servers. Using the host file and specific DNS SVR parameters extends this mechanism to allow pre-configuration of server values in the aastra.cfg file. The following new parameters are used for this feature: •...
Page 561 The server entries in the aastra.cfg file can use DNS hostnames or can use IP addresses. If hostnames are used, any pre- cached DNS A records via the host file mechanism are used before resorting to live DNS query if there is no local match.
Page 562: Configurable Dns Maximum Cache Ttl
Save and close the file. Place the aastra.cfg file on the configuration server and download to the phones. Configurable DNS Maximum Cache TTL Administrators can manually set the DNS maximum cache TTL settings for both negative and positive responses on the phone by defining the “sip dns cache negative max ttl”...
Page 563: Configurable Transport Protocol For Sip Services And Rtcp Summary Reports
Configurable Alphanumeric Input Order for Username Prompts A configuration parameter username alphanumeric input order is available for the 6730i, 6731i, 6753i , 6863i, 6865i, and 9143i IP phones allowing administrators the ability to change the default behavior of the keypad input order during user- name prompts.
Page 564 Advanced Operational Features When the username alphanumeric input order parameter is defined as “1”, the respective digit will be available as the first input option followed by upper case and then lower case letters. For example, when pressing “2” on the keypad with this parameter enabled, the following will be input with each successive press: # of Presses Letter/Number...
Page 565: Active Voice-Over-Ip (Voip) Recording
Active Voice-over-IP (VoIP) Recording Active VoIP recording is supported by the IP phones. When using the IP phones with an Aastra call manager supporting voice recording and a recording system with the predefined subset of the SIP interface, administrators can configure the phones to send duplicate copies of the transmit and receive RTP or SRTP voice packets to the voice recording system.
Page 566 Advanced Operational Features 8 and 11-Line LCDS Lewis Button Lewis Button 1. Martin Croft Martin Croft 2. Dave Brundle 00:53 Leave Drop Drop Conf Xfer Conference Call Normal Call Recording Icons 6739i Mon Jan 1 Mon Jan 1 L1 Lewis Button L1 Lewis Button 12 : 45pm 12 : 45pm...
Page 567: Broadsoft Broadworks Executive And Assistant Services Feature
This feature is not supported for the 6735i, 6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP4. The 6730i, 6731i, 6753i, 6755i, 6757i, 6757i CT, 9143i, 9840i, and 9840i CT IP phones support the BroadSoft BroadWorks Executive and Assistant Services feature. The Executive and Assistant Services feature allows Administrators to create an inter-network relationship between Executives and Assistants allowing calls to the Executive’s phone to be screened, fil-...
Page 568 -> Dupont, Francois”, the From header of a filtered call sent by the BroadWorks SIP INVITE message will look similar From:”[F] Filtrage -> Dupont, Francois" <sip:5551234567@as.aastra.com;user=phone> The “sip execassist filter call prefix”parameter in this scenario could be defined as: sip execassist filter call prefix: "[F]"...
Page 569 Configuring the Filter Softkey on the Executive’s Phone Using the Aastra Web UI Use the following procedure to configure the Filter Softkey on the Executive’s phone using the Aastra Web UI: Aastra Web UI Click on Operation->Softkeys and XML.
Page 570 If Call Forward is enabled for filtered calls, LEDs for all Filter softkeys will be turned off. Configuring the Filter Softkey on the Assistant’s Phone Using the Aastra Web UI Use the following procedure to configure the Filter Softkey on the Assistant’s phone using the Aastra Web UI: Aastra Web UI Click on Operation->Softkeys and XML.
Page 571 Advanced Operational Features Aastra Web UI In the "Label" field (8 and 11-line phones only), enter a label to apply to this key (e.g. Filter-Stefan for a specific Executive or simply Filter for a generic Filter key with no defined value).
Page 572 Administrators simply need to configure the Speeddial key value as the FAC and label accordingly. Configuring the Initiate Call Softkey on the Assistant’s Phone Using the Aastra Web UI Use the following procedure to configure the Initiate Call Softkey on the Assistant’s phone using the Aastra Web UI: Aastra Web UI Click on Operation->Softkeys and XML.
Page 573 Advanced Operational Features Aastra Web UI In the "Value" field, enter the Initiate Call FAC (e.g. #64) In the "Value" field, enter the Initiate Call FAC, followed by the Executive’s Address (e.g. #644052) In the "Value" field, enter the Initiate Call FAC, the Executive’s Address, followed by an asterisk, and then the Destination Address (e.g.
Page 574 Advanced Operational Features topsoftkey1 value: “#64” topsoftkey1 line: 1 topsoftkey2 type: speeddial topsoftkey2 label: Init2 topsoftkey2 value: “#644052” topsoftkey2 line: 1 topsoftkey3 type: speeddial topsoftkey3 label: Init3 topsoftkey3 value: “#644052*4059” topsoftkey3 line: 1 For Expansion Module Softkeys expmod1 key1 type: speeddial expmod1 key1 label: Init expmod1 key1 value: “#64”...
Page 575: Encrypted Files On The Ip Phone
Chapter 7 Encrypted Files on the IP Phone About this Chapter This chapter provides information about encryption on the IP phones and provides methods an administrator can use to store encrypted files to a server. Topics This chapter covers the following topics: Topic Page Encrypted Files on the IP Phone...
Page 576: Encrypted Files On The Ip Phone
To make changes to the configuration files, the System Administrator must save the original files. Note: If the use of encrypted configuration files is enabled (via security.tuz or pre-provisioned on the IP phone) the aastra.cfg, <model>.cfg, and <mac>.cfg files are ignored, and only the encrypted equivalent files aastra.tuz, <model>.tuz, and <mac>.tuz are read.
Page 577: Procedure To Encrypt Configuration Files
Procedure to Encrypt Configuration Files To encrypt the IP phone configuration files (using a Microsoft Windows OS): Obtain the anacrypt encryption tool (anacrypt.exe) from your Aastra representative. Open a command line window application (i.e. DOS window). At the prompt, enter anacrypt.exe and press <Return>.
Page 578: Vendor Configuration File Encryption
The encryption key is placed in a plain text MAC-specific configuration file that the server downloads to the phone. After the phone receives the file, it updates the encryption key. This method of encryption does not affect the implementation of the Aastra method of file encryption. Note: The aastra.cfg file is not encrypted with this feature.
Page 579 Encrypted Files on the IP Phone Configuring Vendor Configuration File Encryption Use the following procedure to configure vendor configuration file encryption on the IP Phones. Configuration Files For specific parameters you can set in the configuration files for automatic update, see Appendix A, the section, “Configuration Encryption Setting”...
Page 580: About This Chapter
This chapter provides information about upgrading the IP phone firmware. Topics This chapter covers the following topics: Topic Page Upgrading the Firmware page 8-2 Using the “Firmware Update” Page in the Aastra Web UI page 8-2 Using the Restart Feature page 8-4 Using the Auto-Resync Feature page 8-5 41-001343-02 REV05 – 07.2014...
Page 581: Using The "Firmware Update" Page In The Aastra Web Ui
Using the “Firmware Update” Page in the Aastra Web UI You can use the Aastra Web UI to manually force a firmware update from the configuration server to a phone in your net- work by selecting Advanced Settings->Firmware Update. You can configure the phone to perform the update using any of the protocols that the phone supports: TFTP, FTP, HTTP, or HTTPS.
Page 582 Upgrading the Firmware Use the following procedure to manually update the firmware on your phone from the specified configuration server. Aastra Web UI Click on Advanced Settings->Firmware Update. In the “File Name” field, enter the firmware file name (<phone model>.st) that you want to download to your IP phone. For example, 53i.st (for a 6753i phone).
Page 583: Using The Restart Feature
In the “Server” field, enter the IP address in dotted decimal format, of the TFTP configuration server, or the domain name of the FTP, HTTP, or HTTPS configuration servers (dependant on the protocol you selected in step 3.) For example: 432.221.45.6. In the “Path” field, enter the path location on the protocol server for where the new firmware resides. For example, C:\aastra\config- server\firmwareupgrade.
Page 584: Using The Auto-Resync Feature
24-hour period if the files on the server have changed. This feature works with TFTP, FTP, HTTP, and HTTPS servers. An administrator can enable this feature using the Aastra Web UI or using the configuration files (aastra.cfg, <model>.cfg, and <mac>.cfg).
Page 585 • If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. • Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update. Auto- resync affects the configuration files only. However, the settings in the Aastra Web UI take precedence over the IP phone UI and the configuration files.
Page 586 • If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. • Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update. Auto-resync affects the con- figuration files only.
Page 587: About This Chapter
Chapter 9 Troubleshooting About this Chapter This chapter describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes. It also includes answers to questions you may have while using the IP phones. Topics This chapter covers the following topics: Topic Page Troubleshooting...
Page 588: Log Settings
Aastra Technical Support can then use the information gathered to perform troubleshooting tasks. Log Settings Using the configuration files or the Aastra Web UI, you can specify the location where log information will be stored for troubleshooting purposes. In the configuration files, you use the following parameters to configure log settings: •...
Page 589 Troubleshooting Aastra Web UI Parameters Configuration File Parameters IND (Indicator module) log module ind KBD (Keyboard module) log module kbd NET (Network module) log module net PROVIS (Provisioning module) log module provis RTPT (Realtime Transport module) log module rtpt SND (Sound module)
Page 590: Support Information
Aastra Technical Support uses this support information for troubleshooting the IP phone when required. Using the Aastra Web UI and selecting “Show Task and Stack Status” displays the tasks and stack status on the IP phone. This screen also displays the Free Memory and the Max Block Free Memory currently on the phone as shown in the following illustration.
Page 591 Troubleshooting Performing Troubleshooting Tasks Use the following procedures to perform troubleshooting on the IP phone via the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Log Settings”...
Page 592: Watchdog Task Feature
To display task and stack status information, as well as Free Memory and Maximum Block Free Memory on the phone, click on Show in the "Show Task and Stack Status" field. Note: The local and server configuration file information and the task and stack status information is for use by Aastra Technical Support for trou- bleshooting purposes. Reference For information that describes solutions to most common problems using the IP phones, see the next section, “Trouble-...
Page 593 “WatchDog Settings” page A-229. Use the following procedure to enable/disable the WatchDog task for the IP Phones using the Aastra Web UI. You can also view the “Crash Log” generated by the WatchDog task using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Troubleshooting.
Page 594: Error Messages Display
The IP Phone UI has a selection on the Phone Status page called, “Error Messages” at the location, Options->Phone Sta- tus->Error Messages. The Aastra Web UI also allows you to view these error messages at the location Advanced Settings- >Troubleshooting->Error Messages. These options allow you to view error messages generated by modules during star- tup only (not after registration has completed).
Page 595: Warning Message Display
An Administrator or User can manually send the files when required using the IP Phone UI or the Aastra Web UI. Each time the files are generated and uploaded, a new timestamp on the file name is created so that existing files are not overwritten on the server.
Page 596 Local.cfg - File in the format MAC ID_Date_Time_local.cfg that contains information of locally modified values made using the Aastra Web UI and/or the IP Phone UI. The MAC address, date, and time are specified in the file name to identify the phone sending the information, and the date and time the file was generated and sent to the server.
Page 597 Select Yes or press the Upload softkey. The phone immediately generates the applicable Support Information files (server.cfg, local. cfg, and/or crash.cfg) and sends the files to the pre-defined server. The message “Files Sent” displays. Generating and Sending Support Information from the Aastra Web UI Use the following procedure to generate and send Support Information files to the server Aastra Web UI Click on Status->System Information->...
Page 598: Troubleshooting Solutions
"No Service" message does not display, and the message waiting indicator (MWI) does not come on. Check that the "Registrar Server" IP address in the Aastra Web UI at Advanced Settings->Global SIP is correct. Check the "sip registrar ip" parameter in the configuration files is correct.
Page 599: Why Is My Phone Not Receiving The Tftp Ip Address From The Dhcp Server
4-3 for more information on option precedence. For procedures on configuring the TFTP server using the IP phone UI and the Aastra Web UI, see Chapter 4, the section, “Configuring the Configuration Server Protocol” page 4-87. For specific protocol parameters you can set in the configuration files, see Appendix A, the section, “Configuration Server...
Page 600: How Do I Restart The Ip Phone
“Restart phone?” Select Yes or press the Restart softkey to restart the phone Select No or press the Cancel softkey to go back to the Options Screen. Aastra Web UI Click on Operation->Reset->Phone. Click Restart to restart the phone. 9-14...
Page 601: How Do I Set The Ip Phone To Factory Default
Troubleshooting Solutions How do I set the IP phone to factory default? IP Phone UI Press on the phone to enter the Options List. Select Administrator Menu and enter your Administrator Password (default is 22222). Select Factory Default. For 3-Line LCD Displays: The “Restore Defaults?”...
Page 602: How Do I Erase The Phone's Local Configuration
Troubleshooting Solutions Aastra Web UI Click on Operation->Reset->Current Settings. In the "Restore to Factory Defaults" field, click Restore. This restores all factory defaults, and removes any saved configuration and directory list files. How do I erase the phone’s local configuration?
Page 603: How To Reset A User's Password
Select Yes or press the Reset softkey to erase the local configuration. The phone immediately erases the local configuration and automatically restarts the phone. Aastra Web UI Click on Operation->Reset->Current Settings. In the "Remove Local Configuration Settings" field, click Remove.
Page 604 Press the down navigation key and enter the new password again in the <Re-enter Password> field. Press the Save softkey. A message, "Password Changed" displays on the screen. Aastra Web UI Click on Operation->User Password. In the "Current Password" field, enter the current user password.
Page 605: How Do I Lock And Unlock The Phone
Troubleshooting Solutions How do I lock and unlock the phone? IP Phone UI Lock the phone: Press on the phone to enter the Options List. Select Phone Lock. The prompt, “Lock the phone?” displays. Press Lock to lock the phone. Unlock the phone: Press on the phone to enter the Options List.
Page 606 Enter the user or administrator password and press Enter. Default is “22222”. A prompt “Unlock the Phone?” displays. Select Yes or press the Unlock softkey to unlock the phone. Aastra Web UI Click on Operation->Phone Lock. Lock the phone: In the “Lock the Phone?” field, click Lock.
Page 607: Configuration Parameters
Appendix A Configuration Parameters About this Appendix This appendix describes the parameters you can set in the configuration files for the IP phones. The configuration files include aastra.cfg, <model>.cfg, and <mac.cfg>. Topics This appendix covers the following topics: Topic Page Setting Parameters in Configuration Files page A-6...
Page 608 About this Appendix Topic Page Backlight Mode Settings page A-53 Brightness Level Settings page A-54 Background Image on Idle Screen page A-55 Configurable Home/Idle Screen Modes page A-55 Screen Saver Settings page A-55 Picture ID Feature page A-56 DHSG Settings page A-56 Bluetooth Support Settings page A-57 Wideband Audio Equalizer Settings page A-57 Live Dialpad Settings page A-58...
Page 609 Codec Negotiation Behavior page A-148 Group Paging RTP Settings page A-148 Audio Transmit and Receive Gain Adjustment Settings page A-149 Disable User Login to Aastra Web UI page A-150 Minimum Ringer Volume page A-151 Terminated Calls Indicator page A-151 Directed Call Pickup (BLF or XML Call Interception) Settings page A-151...
Page 610 About this Appendix Topic Page Mapping Key Settings page A-153 Send DTMF for Remapping Conference or Redial Key page A-154 Park and Pickup Settings page A-155 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters page A-157 Softkey Settings page A-159 Programmable Key Settings page A-167 Top Softkey Settings page A-171 Configurable Positioning of Programmed Softkeys page A-165...
Page 611 About this Appendix Topic Page Symmetric TLS Signaling Setting page A-214 User-Agent Setting page A-214 GRUU and sip.instance Support page A-215 DNS Query Setting page A-215 Ignore Out of Order SIP Requests page A-216 Optional “Allow” and “Allow-Event” Headers page A-216 P-Asserted Identity (PAI) page A-216 Route Header in SIP Packet page A-217 Compact SIP Header page A-217...
Page 612: Setting Parameters In Configuration Files
You can set specific configuration parameters in the configuration files for configuring you IP phone. The aastra.cfg, <model>.cfg, and <mac>.cfg files are stored on the server. The aastra.cfg file stores global IP phone configuration set- tings. The <model>.cfg file contains model specific information. The <mac>.cfg file stores configuration settings specific to the IP phone with that MAC address.
Page 613: Simplified Ip Phone Ui Options Menu
Simplified IP Phone UI Options Menu Parameter – Configuration Files options simple menu aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to enable a simplified options menu or enable the full menu on the IP Phone Full Options Menu Simplified Options Menu...
Page 614: Network Settings
IP Phone UI. If the network settings become mis-configured, you must “factory default” the phone and use the full menu to recover the network settings from the Phone UI OR use the Aastra Web UI to configure the network settings. Format...
Page 615 Operational, Basic, and Advanced Parameters Parameter – Configuration Files aastra.cfg, <model>.cfg, <mac>.cfg Description This parameter assigns a static IP address to the IP phone device. Note: For DHCP to automatically populate this parameter, your DHCP server must support Option 66.
Page 616 Parameter – Configuration Files dns1 aastra.cfg, <model>.cfg, <mac>.cfg Description Primary DNS server IP address. For any of the IP address settings on the IP phone a domain name value can be entered instead of an IP address. With the help of the DNS servers the domain names for such parameters can then be resolved to their correspond- ing IP addresses.
Page 617 <model>.cfg, <mac>.cfg Description The send (TX) and receive (RX) method to use on Ethernet port 1 to transmit and receive data over the LAN. Note: PC Port parameters are not applicable to the 6730i IP Phone. Format Integer Default Value Range...
Page 618: Dhcp Option Settings
DHCP Option Settings Option 12 Parameter– Configuration Files hostname aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the hostname DHCP Option 12 that the phone sends with the DHCP Request packet. Note: If you change this parameter, you must restart your phone for the change to take affect.
Page 619 Parameter – Configuration Files use dhcp option 120 aastra.cfg, <model>.cfg, <mac>.cfg Description Enables support for DHCP Option 120 on the IP phones. DHCP Option 120 allows SIP clients to locate a local SIP server (i.e. outbound proxy server) that can be used for all outbound SIP requests.
Page 620: Password Settings
Password Settings Parameter – Configuration Files admin password aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to set a new administrator password for the IP phone. Note: The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default password instead.
Page 621: Emergency Dial Plan
Emergency Dial Plan Settings Parameter – Configuration Files emergency dial plan aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to specify an emergency number to use on your IP phone so a caller can con- tact emergency services in the local area when required.
Page 622: User Dial Plan Setting
<model>.cfg, <mac>.cfg Description Enables or disables the Aastra Web UI interface for a single IP phone when this parameter is entered in the <mac>.cfg file. Enables or disables the Aastra Web UI interface for all phones when this parameter is placed in the aastra.cfg file.
Page 623 Parameter – Configuration Files tftp server aastra.cfg, <model>.cfg, <mac>.cfg Description The TFTP server’s IP address. If DHCP is enabled and the DHCP server provides the infor- mation, this field is automatically populated. Use this parameter to change the IP address or domain name of the TFTP server.
Page 624 Operational, Basic, and Advanced Parameters Parameter – Configuration Files alternate tftp path aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies a path name for which the configuration files reside on an alternate TFTP server for downloading to the IP Phone. Note: Enter the path name in the form folderX\folderX\folderX. For example, ipphone\6757i\configfiles.
Page 625 Operational, Basic, and Advanced Parameters Parameter – Configuration Files ftp path aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies a path name for which the configuration files reside on an FTP server for down- loading to the IP Phone. Note: Enter the path name in the form folderX\folderX\folderX. For example, ipphone\6757i\con- figfiles.
Page 626 Operational, Basic, and Advanced Parameters Parameter – Configuration Files http server aastra.cfg, <model>.cfg, <mac>.cfg Description The HTTP server’s IP address. This will become effective after this configuration file has been downloaded into the phone. Optional: You can also assign an HTTP relative path to the HTTP server. See the next parameter (http path).
Page 627 Operational, Basic, and Advanced Parameters Parameter – Configuration Files https server aastra.cfg, <model>.cfg, <mac>.cfg Description The HTTPS server’s IP address. This will become effective after this configuration file has been downloaded into the phone. Optional: You can also assign an HTTPS relative path to the HTTPS server. See the next parameter (https path).
Page 628 • If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. • Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update. Auto-resync affects the configuration files only. However, the set- tings in the Aastra Web UI take precedence over the IP phone UI and the configuration files.
Page 629 • The resync time is based on the local time of the IP phone. • The value of 00:00 is 12:00 A.M. • When selecting a value for this parameter in the Aastra Web UI, the values are in 30- minute increments only.
Page 630: Multiple Configuration Server Settings
Multiple Configuration Server Settings Parameter – Configuration Files firmware server aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies either a full or partial URL of a server (other than the original configuration server) from which the phones in the network get their firmware.
Page 631 Operational, Basic, and Advanced Parameters Network Address Translation (NAT) Settings Parameter – Configuration Files sip nat ip aastra.cfg, <model>.cfg, <mac>.cfg Description IP address of the network device that enforces NAT. Format IP Address Default Value 0.0.0.0 Range Not Applicable Example sip nat ip: 192.245.2.1...
Page 632: Rport Setting
Parameter – Configuration Files sip rport aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to enable (1) or disable (0) the use of Rport on the IP phone. “Rport” in RFC 3581, allows a client to request that the server send the response back to the source IP address and the port from which the request came.
Page 633: Local Sip Tls Port
IP Address or Fully Qualified Domain Name (FQDN) Default Value 0.0.0.0 Range Two (2) IP addresses or domain names separated by a comma Note: The first is the primary and the second is the backup. Example sip stun ip: 10.50.103.12, stunbackup.aastra.com A-27 41-001343-02 REV05 – 07.2014...
Page 634: Sip Turn Parameters
IP Address or Fully Qualified Domain Name (FQDN) Default Value 0.0.0.0 Range Two (2) IP addresses or domain names separated by a comma Note: The first is the primary and the second is the backup. Example sip turn ip: 10.50.103.12, turnbackup.aastra.com A-28 41-001343-02 REV05 – 07.2014...
Page 635 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip turn port aastra.cfg, <model>.cfg, <mac>.cfg Description Port number of the TURN server (also known as Traversal Using Relay NAT). Note: The NAT IP configuration parameter takes precedence over the STUN and TURN parameters.
Page 636: Sip Keep Alive Support
SIP Keep Alive Support Parameter – Configuration Files sip keepalive timer aastra.cfg, <model>.cfg, <mac>.cfg Description This value is how many seconds to wait before sending a SIP UDP keep alive packet to the configured SIP servers. A zero value disables this feature.
Page 637: Https Server Certificate Validation Settings
Operational, Basic, and Advanced Parameters Parameter – Configuration Files https block http post xml aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the blocking of XML scripts from HTTP POSTs. Some client applications use HTTP POSTs to transfer XML scripts. The phones’s HTTP server accepts these POSTs even if server redirection is enabled, effectively bypassing the secure connection.
Page 638 Operational, Basic, and Advanced Parameters Parameter– Configuration Files https validate expires aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the HTTPS validation of the expiration of the certificates. When this parameter is set to 1, the HTTPS client verifies whether or not a certificate has expired prior to accepting the certificate.
Page 639 Parameter– Configuration Files https user certificates aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies a file name for a .PEM file located on the configuration server. This file contains the User-provided certificates in PEM format. These certificates are used to validate peer certifi- cates.
Page 640: Virtual Local Area Network (Vlan) Settings
Operational, Basic, and Advanced Parameters Virtual Local Area Network (VLAN) Settings Global Parameters Parameter – Configuration Files tagging enabled aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables VLAN on the IP phones. This is a global setting. Format Boolean Default Value...
Page 641 Operational, Basic, and Advanced Parameters LAN Port (Ethernet Port 0) Parameters Parameter – Configuration Files vlan id aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to configure a VLAN ID that associates with the physical Ethernet Port 0 (LAN port). Notes: • Setting the “vlan id” to 4095 and “vlan id port 1” to any ID from 1 to 4094 will allow...
Page 642 LAN port and frames from the LAN port (without a VLAN ID) to be tagged with the configured VLAN ID before being forwarded to the PC port. • PC Port parameters are not applicable to the 6730i IP Phone. Format...
Page 643: Rtcp Summary Reports
Operational, Basic, and Advanced Parameters Parameter – Configuration Files qos eth port 1 priority aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the priority value used for passing VLAN packets through to a PC via Port 1. Format Integer Default Value Range 0 to 7...
Page 644 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip rtcp summary report collector port aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the port address of the hostname server receiving the RTCP summary reports. Note: You must restart the phone after setting a value for this parameter.
Page 645: Type Of Service (Tos)/Dscp Settings
Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip lineN rtcp summary report col- aastra.cfg, <model>.cfg, <mac>.cfg lector port (N is a line number from 1 to 9) Description Per-line parameter specifying the port address of the server receiving the RTCP summary reports.
Page 646: Time And Date Settings
Time and Date Settings Parameter – Configuration Files time format aastra.cfg, <model>.cfg, <mac>.cfg Description This parameter changes the time to 12 hour or 24 hour format. Use “0” for the 12 hour format and “1” for the 24 hour format.
Page 647 Time Zone Name Parameter – Configuration Files time zone name aastra.cfg, <model>.cfg, <mac>.cfg Description Assigns a time zone name to the time server. The Custom option allows you to customize additional time zone parameters. The DP-Dhcp option allows you to enable and disable a DHCP Option 2 value for the phone to use as an offset from Coordinated Universal Time (UTC).
Page 648 Operational, Basic, and Advanced Parameters Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AE-Dubai AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AR-Saudi Arabia AS-Pago Pago AT-Vienna AU-Lord Howe AU-Tasmania AU-Melbourne AU-Sydney AU-Broken Hill AU-Brisbane AU-Lindeman AU-Adelaide AU-Darwin AU-Perth AW-Aruba...
Page 649 Operational, Basic, and Advanced Parameters Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-Beijing CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo Dhcp EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe...
Page 650 Operational, Basic, and Advanced Parameters Time Zone Name Time Zone Code LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU-Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham OM-Muscat PA-Panama PE-Lima...
Page 651: Time Server
Time Server Settings Parameter – Configuration Files time server disabled aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the time server. This parameter affects the time server1, time server2, and time server3 parameters. Setting this parameter to 0 allows the use of the configured Time Server(s).
Page 652 Operational, Basic, and Advanced Parameters Parameter – Configuration Files time server1 aastra.cfg, <model>.cfg, <mac>.cfg Description The primary time server's IP address or qualified domain name. If the time server is ena- bled, the value for time server1 will be used to request the time.
Page 653: Custom Time Zone And Dst Settings
Parameter – Configuration Files time zone minutes aastra.cfg, <model>.cfg, <mac>.cfg Description The number of minutes the timezone is offset from UTC (Coordinated Universal Time). This can be positive (West of the Prime Meridian) or negative (East of the Prim Merid- ian).
Page 654 Operational, Basic, and Advanced Parameters Parameter – Configuration Files dst minutes aastra.cfg, <model>.cfg, <mac>.cfg Description The number of minutes to add during Daylight Saving Time. Valid values are a positive integer between 0 to 60. Format Integer Default Value Not Applicable...
Page 655 Operational, Basic, and Advanced Parameters Parameter – Configuration Files dst end month aastra.cfg, <model>.cfg, <mac>.cfg Description The month that DST ends. Valid values are 1 to 12 (January to December). Format Integer Default Value Not Applicable Range 1 (January) 2 (February)
Page 656 Operational, Basic, and Advanced Parameters Parameter – Configuration Files dst end hour aastra.cfg, <model>.cfg, <mac>.cfg Description The hour that DST ends. Valid values are an integer from 0 (midnight) to 23. Format Integer Default Value Not Applicable Range 0 (midnight) to 23...
Page 657 Operational, Basic, and Advanced Parameters Parameter – Configuration Files dst start week aastra.cfg, <model>.cfg, <mac>.cfg Description The week in the specified month in which DST starts. Valid value is a positive or nega- tive integer from 1 to 5. Format...
Page 658 Operational, Basic, and Advanced Parameters Parameter – Configuration Files dst start day aastra.cfg, <model>.cfg, <mac>.cfg Description The day of the specified week in the specified month that DST starts on. Valid values are an integer from 1 to 7. Format...
Page 659: Backlight Mode Settings
Operational, Basic, and Advanced Parameters Parameter – Configuration Files dst end hour aastra.cfg, <model>.cfg, <mac>.cfg Description The hour that DST ends. Valid values are an integer from 0 (midnight) to 23. Format Integer Default Value Not Applicable Range 0 (midnight) to 23...
Page 660: Brightness Level Settings
Applicable to the 6739i and 6867i IP Phones only. Parameter – Configuration Files bl on time aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to set the amount of time, in seconds, that the backlight stays ON before turning OFF because of inactivity.
Page 661: Background Image On Idle Screen
Note: Applicable to the 6739i and 6867i IP Phones only. Parameter– Configuration Files background image aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the location of the background image for the idle screen on 6739i and 6867i phones. Format String (up to 256 characters) (.png and .jpg files are supported)
Page 662: Picture Id Feature
Parameter – Configuration Files image server uri aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to specify the server URI where pictures are stored for display to the phone during incoming and outgoing calls, and in the Directory, Callers List, and Redial List entries.
Page 663: Bluetooth Support Settings
Applicable to the 6739i IP Phone only. Parameter – Configuration Files audio bluetooth aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the 6739i IP phone’s Bluetooth functionality. When disabled, Blue- tooth functionality will be completely disabled and all Bluetooth-related options in the 6739i’s native UI, along with the Bluetooth-related references in the phone’s Web UI,...
Page 664: Live Dialpad Settings
“x+#|xx+*”. If this is the case, the Administrator can- not change the dial plan from the configuration files. The dial plan must be changed from the Aastra Web UI. Example sip dial plan: "X+#|XXX+*"...
Page 665 Parameter – Configuration Files sip dial plan terminator aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies whether or not pressing the hash/pound (i.e. "#") key, while performing an out- going call on an open line, should be sent as %23 to the proxy in the dial string or if the key should be used as a dial plan terminator (i.e.
Page 666: Contact Header Matching
SIP Outbound Support Parameter – Configuration Files sip outbound support aastra.cfg, <model>.cfg, <mac>.cfg Description Enables and disables whether or not the phone uses Draft 15 (draft-ietf-sip-outbound- 15) support for SIP outbound packets. A SIP User Agent (UA) behind a firewall, reuses an existing connection (usually the REG- ISTER outbound connection) for the inbound request if the proxy supports it.
Page 667: Sip Basic, Global Settings
SIP Global Authentication Settings Parameter – Configuration Files sip screen name aastra.cfg, <model>.cfg, <mac>.cfg Description Used to display text on the screen of the phone. You may want to set this parameter to display the user’s name of the phone.
Page 668 Parameter – Configuration Files sip display name aastra.cfg, <model>.cfg, <mac>.cfg Description Used in the display name field of the From SIP header field. Some IP PBX systems use this as the caller’s ID and some may overwrite this with the string that is set at the PBX sys- tem.
Page 669 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip bla number aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to assign a phone number that is shared across all IP phones. Format Integer Default Value Not Applicable Range Not Applicable Example sip bla number: 1010 Parameter –...
Page 670: Call Waiting Settings
Call Waiting Settings Parameter – Configuration Files call waiting aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to enable or disable Call Waiting on the IP phone. If you enable call waiting (default), the user has the option of accepting a second call while currently on the first call.
Page 671 Parameter – Configuration Files call waiting tone period aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the time period, in seconds, that the call waiting tone is audible on an active call when another call comes in. When enabled, the call waiting tone plays at regular intervals for the amount of time set for this parameter.
Page 672 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip backup proxy ip aastra.cfg, <model>.cfg, <mac>.cfg Description The IP address of the backup SIP proxy server for which the IP phone uses when the pri- mary SIP proxy is unavailable.
Page 673 Parameter – Configuration Files sip registrar ip aastra.cfg, <model>.cfg, <mac>.cfg Description The address of the registrar for which the IP phone uses to send REGISTER requests. A SIP registrar is a server that maintains the location information of the IP phone.
Page 674: Backup Outbound Proxy (Global Settings
IP address or fully qualified Domain Name Default Value 0.0.0.0 Range Not Applicable Example sip backup outbound proxy: drax.us.aastra.com Parameter – Configuration Files sip backup outbound proxy port aastra.cfg, <model>.cfg, <mac>.cfg Description The backup outbound proxy port on the backup outbound proxy server to which the IP phone sends all SIP messages.
Page 675: Sip Basic, Per-Line Settings
SIP Per-Line Authentication Settings Parameter – Configuration Files sip lineN screen name aastra.cfg, <model>.cfg, <mac>.cfg (N is a line number from 1 to 9) Description Used to display text on the screen of the phone. You may want to set this parameter to display the phone user's name.
Page 676 Parameter – Configuration Files sip lineN user name aastra.cfg, <model>.cfg, <mac>.cfg (N is a line number from 1 to 9) Description Used in the name field of the SIP URI for the IP phone and for registering the IP phone at the registrar.
Page 677 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip lineN password aastra.cfg, <model>.cfg, <mac>.cfg (N is a line number from 1 to 9) Description The password that will be used to register at the registrar. Format Text Default Value...
Page 678 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip lineN mode aastra.cfg, <model>.cfg, <mac>.cfg (N is a line number from 1 to 9) Description Allows you to configure the mode of the line. Applicable values are: • Generic - Normal line •...
Page 679 SIP Per-Line Call Waiting Setting Parameter – Configuration Files sip lineN call waiting aastra.cfg, <model>.cfg, <mac>.cfg (N is a line number from 1 to 9) Description Allows you to enable or disable Call Waiting on the IP phone on a per line basis.
Page 680 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip lineN proxy port aastra.cfg, <model>.cfg, <mac>.cfg (N is a line number from 1 to 9) Description The proxy server's port number Format Integer Default Value Range Not Applicable Example sip line1 proxy port: 5060 Parameter –...
Page 681 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip lineN outbound proxy port aastra.cfg, <model>.cfg, <mac>.cfg (N is a line number from 1 to 9) Description The proxy port on the proxy server to which the IP phone sends all SIP messages.
Page 682 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip lineN backup registrar ip aastra.cfg, <model>.cfg, <mac>.cfg (N is a line number from 1 to 9) Description The address of the backup registrar (typically, the backup SIP proxy) for which the IP phone uses to send REGISTER requests if the primary registrar is unavailable.
Page 683: Backup Outbound Proxy
IP address or fully qualified Domain Name Default Value 0.0.0.0 Range Not Applicable Example sip line1 backup outbound proxy: drax.us.aastra.com Parameter – Configuration Files sip lineN backup outbound proxy port aastra.cfg, <model>.cfg, <mac>.cfg (N is a line number from 1 to 9)
Page 684: Shared Call Appearance (Sca) Call Bridging
Shared Call Appearance (SCA) Call Bridging Global Setting Parameter – Configuration Files sip sca bridging aastra.cfg, <model>.cfg, <mac>.cfg Description Enables/disables SCA bridging on the phone-side on a global basis. Note: You must restart the phone after setting a value for this parameter.
Page 685: Centralized Conferencing Settings
Centralized Conferencing Settings Global Setting Parameter – Configuration Files sip centralized conf aastra.cfg, <model>.cfg, <mac>.cfg Description Globally enables or disables SIP centralized conferencing for an IP phone as follows: • To disable centralized conferencing, leave this field empty (blank). •...
Page 686: Custom Ad-Hoc Conference
Operational, Basic, and Advanced Parameters Custom Ad-Hoc Conference Parameter – Configuration Files custom adhoc conference aastra.cfg, <model>.cfg, <mac>.cfg Description Enables/disables the phone to interoperate with Genband Call Manager for ad-hoc con- ference. Format Boolean Default Value 0 (disabled) Range 0 (disabled)
Page 687: Http/Https Authentication Support For Broadsoft Cms
HTTP/HTTPS Authentication Support for BroadSoft CMS Parameter – Configuration Files http digest username aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the username to use for HTTP/HTTPS digest authentication. The server uses this username for authentication purposes when loading configuration to the phone over HTTP/HTTPS. This parameter initiates a “Username/Password” screen after pressing the Log In softkey.
Page 688: Advanced Sip Settings
Configuration Files sip send mac aastra.cfg, <model>.cfg, <mac>.cfg Description Adds an "Aastra-Mac:" header to the SIP REGISTER messages sent from the phone to the call server, where the value is the MAC address of the phone. Format Boolean Default Value...
Page 689 Parameter – Configuration Files sip session timer aastra.cfg, <model>.cfg, <mac>.cfg Description The time, in seconds, that the IP phone uses to send periodic re-INVITE requests to keep a session alive. The proxy uses these re-INVITE requests to maintain the status' of the connected sessions.
Page 690 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip transport protocol aastra.cfg, <model>.cfg, <mac>.cfg Description The protocol that the IP phone uses to send out SIP messages. Notes: • If you set the value of this parameter to 4 (TLS), the phone checks to see if the “sips persistent tls”...
Page 691 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip registration renewal timer aastra.cfg, <model>.cfg, <mac>.cfg Description The threshold value, in seconds, prior to expiration, that the phone renews registrations. The phone will automatically send registration renewals half-way through the registra- tion period, unless half-way is more than the threshold value.
Page 692 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip blf subscription period aastra.cfg, <model>.cfg, <mac>.cfg Description The requested duration, in seconds, before the BLF subscription times out. The phone re- subscribes to the BLF subscription service before the defined subscription period ends.
Page 693: Missed Call Summary Subscription Settings
Missed Call Summary Subscription Settings Global Parameters Parameter – Configuration Files sip missed call summary aastra.cfg, <model>.cfg, <mac>.cfg subscription Description Enables or disables the Missed Call Summary Subscription feature. This feature allows missed calls that have been redirected by the server, to be incre- mented in the missed calls indicator on the phone it was initially directed to.
Page 694: As-Feature-Event Subscription Settings
Operational, Basic, and Advanced Parameters Per-Line Parameter Parameter – Configuration Files sip lineN missed call summary aastra.cfg, <model>.cfg, <mac>.cfg subscription (N is a line number from 1 to 9) Description Enables or disables the Missed Call Summary Subscription feature. This feature allows missed calls that have been redirected by the server, to be incre- mented in the missed calls indicator on the phone it was initially directed to.
Page 695: Transport Layer Security (Tls) Settings
Also enter the following parameters in the configuration files to configure TLS: Parameter – Configuration Files sips persistent tls aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the use of Persistent Transport Layer Security (TLS). Persistent TLS sets up the connection to the server once and re-uses that connection for all calls from the phone.
Page 696 See examples for each below. Note: The certificate files must use the format “.pem”. To create custom certificate files to use on your IP phone, contact Aastra Technical Support. Format <filename>.pem Default Value Not Applicable...
Page 697 See examples for each below. Note: The certificate file must use the format “.pem”. To create specific certificate files to use on your IP phone, contact Aastra Technical Support. Format <filename>.pem Default Value Not Applicable...
Page 698 See examples for each below. Note: The key file must use the format “.pem”. To create specific private key files to use on your IP phone, contact Aastra Technical Support. Format <filename>.pem Default Value...
Page 699 See examples for each below. Note: The certificate files must use the format “.pem”. To create custom certificate files to use on your IP phone, contact Aastra Technical Support. Format <file name>.pem Default Value...
Page 700: 802.1X Support Settings
802.1x trusted certificates (0 or more trusted certificates (a maximum of 2)) • pc port passthrough enabled Parameter – Configuration Files pc port passthru enabled aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the PC port. Format Integer Default Value 1 (enable)
Page 701 <model>.cfg, <mac>.cfg Description Specifies the identity or username used for authenticating the phone. Note: The value you enter for this parameter also displays in the Aastra Web UI at the path Advanced Settings->802.1x Support->General->Identity. Format String Default Value...
Page 702 Operational, Basic, and Advanced Parameters Parameter – Configuration Files 802.1x root and intermediate aastra.cfg, <model>.cfg, <mac>.cfg certificates Description Specifies the file name that contains the root and intermediate certificates related to the local certificate. You can use this parameter in three ways: •...
Page 703 Operational, Basic, and Advanced Parameters Parameter – Configuration Files 802.1x local certificate aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the file name that contains the local certificate. You can use this parameter in three ways: • To download no certificates • To download a certificate from the original configuration server •...
Page 704 Operational, Basic, and Advanced Parameters Parameter – Configuration Files 802.1x trusted certificates aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the file name that contains the trusted certificates. You can use this parameter in three ways: • To download no certificates • To download a certificate from the original configuration server •...
Page 705: Rtp, Codec, Dtmf Global Settings
Global Settings Parameter – Configuration Files sip rtp port aastra.cfg, <model>.cfg, <mac>.cfg Description Indicates the port through which the RTP packets are sent. This value must specify the beginning of the RTP port range on the gateway or router. The RTP port is used for sending DTMF tones and for the audio stream. Your network administrator may close some ports for security reasons.
Page 706 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip amr codec mode set aastra.cfg, <model>.cfg <mac>.cfg Description Specifies the list of mode sets supported and also the preferred mode to use if multiple modes are supported by both sides.
Page 707 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip customized codec aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies a customized codec preference list which allows you to select the preferred codecs for this IP phone. You can enter up to 10 codec preferences.
Page 708 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip dtmf method aastra.cfg, <model>.cfg, <mac>.cfg Description Sets the Dual-tone multifrequency (DTMF) method to use on the IP phone. Note: “Out-of-Band DTMF and DTMF Method page 4-79” for DTMF behavior informa- tion when this parameter is used in conjunction with the “sip out-of-band dtmf”...
Page 709 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip remove silence suppression offer aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies whether or not the silence suppression attribute should be included in the Session Description Protocol (SDP) offer. If enabled, the silence suppression attribute will be removed from the SDP offer. If dis- abled, the attribute will not be removed from the SDP offer.
Page 710: Autodial Settings
Parameter – Configuration Files sip autodial number aastra.cfg, <model>.cfg, <mac>.cfg Description Globally specifies the SIP phone number that the IP phone autodials when the handset is lifted from the phone cradle. An empty (blank) value disables autodial on the phone.
Page 711: Voicemail Settings
Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip lineN autodial timeout aastra.cfg, <model>.cfg, <mac>.cfg (N is a line number from 1 to 9) Description On a per-line basis, this parameter specifies the time, in seconds, that the phone waits to dial a pre-configured number after the handset is lifted from the IP phone cradle.
Page 712: Sca Voicemail Indicator Settings
Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip vmail aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the phone number of the voicemail system connected to the sip account. This parameter specifies the phone number you dial from your phone to retrieve your voice- mail.
Page 713: Directory Settings
Operational, Basic, and Advanced Parameters Directory Settings Parameter – Configuration Files directory 1 aastra.cfg, <model>.cfg, <mac>.cfg Description The name of a directory list that you can download from the configuration server. You can use this parameter in three ways: •...
Page 714 Operational, Basic, and Advanced Parameters Parameter – Configuration Files directory 2 aastra.cfg, <model>.cfg, <mac>.cfg Description The name of a directory list that you can download from the configuration server. You can use this parameter in three ways: • To download no directory •...
Page 715: Customizable Directory List Key
Operational, Basic, and Advanced Parameters Parameter– Configuration Files directory digits match aastra.cfg, <model>.cfg, <mac>.cfg Description The phone will take the last n digits of the incoming call to perform the lookup. Format Integer Default Value 0 (No Exact Matching) Range...
Page 716: Customizable Callers List And Services Key
Call Forwarding via the Aastra Web UI and the IP Phone UI using the "Call Forward" options. If this parameter is set to 1, all "Call Forward" options are removed from the Aastra Web UI and the IP Phone UI, preventing the ability to configure Call Forwarding.
Page 717: Call Forward Key Mode Settings
Busy, and/or No Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you con- figured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 718: Pin Suppression
Operational, Basic, and Advanced Parameters PIN Suppression Parameter– Configuration Files pin suppression dial plan aastra.cfg, <model>.cfg, <mac>.cfg Description Allows a pattern based configuration of the PIN suppression. Format Alphanumeric characters Symbol Description 0, 1, 2, 3, 4, 5, 6, 7, 8, 9...
Page 719 <model>.cfg, <mac>.cfg Description Aastra IP Phones have a 32 second time-out interval for listening to LLDP-MED responses when the phone is booting up. If LLDP-MED responses are received after this initial listening period, the phone will ignore the response. This "lldp startinterval" parameter can be used to configure the time-out interval.
Page 720: Missed Calls Indicator Settings
Description This is the XML application you are loading into the IP phone configuration. Format HTTP server path or fully qualified Domain Name Default Value Not Applicable Range Not Applicable Example xml application URI: http://172.16.96.63/aastra/internet.php A-114 41-001343-02 REV05 – 07.2014...
Page 721 Parameter – Configuration Files xml application title aastra.cfg, <model>.cfg, <mac>.cfg Description This parameter allows you to rename the XML application in the IP phone UI (Services->4. Custom Feature). By default, when you load an XML application to the IP phone, the XML application title is called "Custom Feature".
Page 722: Action Uri Settings
Operational, Basic, and Advanced Parameters Parameter – Configuration Files xml status scroll delay aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the length of time, in seconds, that each XML status message displays on the phone. Note: Changes to this parameter are applied immediately.
Page 723 Parameter– Configuration Files action uri registration event aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the URI that the phone executes a GET on, when a registration event change occurs. This parameter uses the following variables to determine the state of the event:...
Page 724 This parameter uses the following variables to determine the state of the line: $$LINESTATE$$ $$LOCALIP$$ Format String Default Value Not Applicable Range Any valid URI Example action uri disconnected: http://fargo.ana.aastra.com/disconnected.xml?state=$$LINES- TATE$$ A-118 41-001343-02 REV05 – 07.2014...
Page 725: Xml Sip Notify Settings
<model>.cfg, <mac>.cfg Description Enables or disables the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone. If enabled, and the phone receives a SIP NOTIFY from a server that is NOT on the whitelist (i.e.
Page 726: Ring Tone And Tone Set Global Settings
Operational, Basic, and Advanced Parameters Parameter – Configuration Files action uri poll interval aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the interval, in seconds, between calls from the phone to the "action uri poll". Format Integer Default Value 0 (disabled) Range Not Applicable...
Page 727: Ring Tone Per-Line Settings
Operational, Basic, and Advanced Parameters Parameter – Configuration Files tone set aastra.cfg, <model>.cfg, <mac>.cfg Description Globally sets a tone set for a specific country. Format Text Default Value Range Australia Brazil Canada Europe (generic tones) France Germany Italy Italy2 Malaysia...
Page 728: Ring Tone Via Speaker During Active Calls Settings
Parameter – Configuration Files ring audibly enable aastra.cfg, <model>.cfg, <mac>.cfg Description Enables/disables the feature whereby the ring tone of an incoming call is played through the IP phone’s speaker if a user is on an active call or in the process of dialing out.
Page 729: Switch Focus To Ringing Line
Switch Focus to Ringing Line Parameter – Configuration Files switch focus to ringing line aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies whether or not the UI focus is switched to a ringing line while the phone is in the connected state. Format...
Page 730 Parameter – Configuration Files call hold reminder timer aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the time delay, in seconds, that a ring splash is heard on an active call when another call was placed on hold. For example, if a call comes into Line 1, and then a call comes into Line 2 and you answer Line 2, Line 1 is automatically placed on hold.
Page 731: Preferred Line And Preferred Line Timeout
Operational, Basic, and Advanced Parameters Preferred Line and Preferred Line Timeout Parameter– Configuration Files preferred line aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the preferred line to switch focus to when incoming or outgoing calls end on the phone. Format Integer Default Value...
Page 732: Goodbye Key Cancels Incoming Call
Parameter – Configuration Files goodbye cancels incoming call aastra.cfg, <model>.cfg, <mac>.cfg Description Enable or disables the behavior of the Goodbye Key on the IP phone. When you enable this parameter (1 = enable), the Goodbye key rejects the incoming call.
Page 733: Message Waiting Indicator Settings
(lines 1 through 9). Note: To enable MWI for all lines in the configuration files, set this parameter to zero (0). The enable MWI for all lines in the Aastra Web UI, select “All” in the “Message Waiting Indica- tor Line” field. Format...
Page 734: Dnd Key Mode Settings
Operational, Basic, and Advanced Parameters DND Key Mode Settings Parameter – Configuration Files dnd key mode aastra.cfg, <model>.cfg, <mac>.cfg Description Sets the mode for how the phone uses “do not disturb” (DND): • account Sets DND for a specific account.
Page 735 For Sylantro Server only Parameter – Configuration Files alert auto call distribution aastra.cfg, <model>.cfg, <mac>.cfg Description When an "alert-acd" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone. Format...
Page 736 Operational, Basic, and Advanced Parameters Parameter – Configuration Files alert community 3 aastra.cfg, <model>.cfg, <mac>.cfg Description When an "alert community-3” keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 737 Operational, Basic, and Advanced Parameters Parameter – Configuration Files alert emergency aastra.cfg, <model>.cfg, <mac>.cfg Description When an "alert emergency" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone. Format...
Page 738: Bellcore Cadence Settings
Operational, Basic, and Advanced Parameters Parameter – Configuration Files alert priority aastra.cfg, <model>.cfg, <mac>.cfg Description When an "alert priority" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone. Format...
Page 739: Sip Diversion Display
Operational, Basic, and Advanced Parameters Parameter– Configuration Files bellcore cadence dr4 aastra.cfg, <model>.cfg, <mac>.cfg Description Sets the cadence for Bellcore-dr4. Note: You can define up to 8 cadence rings. The value of -1 indicates “do not repeat”. Format Integer Default Value...
Page 740: Display Name Customization Settings
Per-Line Setting Parameter – Configuration Files sip lineN diversion display aastra.cfg, <model>.cfg, <mac>.cfg (N is a line number from 1 to 9) Description If enabled, when an outgoing call is being diverted to another destination the phone displays the Caller ID of the new destination and the reason for the call diversion. Simi- larly, for incoming diverted calls, the Caller ID of the original call destination displays.
Page 741: Language Settings
<model>.cfg, <mac>.cfg Description The language you want to display for the IP Phone UI and the Aastra Web UI. Valid values for all phones are: 0 (English) default The values 1-4 are dependent on the “Language N” parameter. For example, if “lan- guage 1: lang_fr.txt”, then “language: 1”...
Page 742 Allows you to specify the language to use for inputs on the IP Phone. Entering a lan- guage value for this parameter allows users to enter text and characters in the IP Phone UI, Aastra Web UI, and in XML applications via the keypad on the phone, in the lan- guage(s) specified.
Page 743: Language Pack Settings
Operational, Basic, and Advanced Parameters Language Pack Settings Parameter – Configuration Files language N aastra.cfg, <model>.cfg, <mac>.cfg Where “N” can be 1, 2, 3, or 4 Description The language pack you want to load to the IP phone. Valid values are: •...
Page 744 Operational, Basic, and Advanced Parameters Example The following example downloads no language pack file: language 1: The following example downloads the German language pack to the phones from the original configuration server: language 1: lang_de.txt The following example uses FTP to download the firmware file “lang_de.txt” (German language pack) from the “path”...
Page 745 Operational, Basic, and Advanced Parameters The following table identifies the country codes to use for the IP phone language packs. Not all country code are applica- ble. Country Codes (from Standard ISO 3166) Country Country Code AFGHANISTAN ÅLAND ISLANDS ALBANIA ALGERIA AMERICAN SAMOA ANDORRA...
Page 746 Operational, Basic, and Advanced Parameters Country Country Code CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC CHAD CHILE CHINA CHRISTMAS ISLAND COCOS (KEELING) ISLANDS COLOMBIA COMOROS CONGO CONGO, THE DEMOCRATIC REPUBLIC OF THE COOK ISLANDS COSTA RICA CÔTE D'IVOIRE CROATIA CUBA CYPRUS...
Page 747 Operational, Basic, and Advanced Parameters Country Country Code HAITI HEARD ISLAND AND MCDONALD ISLANDS HOLY SEE (VATICAN CITY STATE) HONDURAS HONG KONG HUNGARY ICELAND INDIA INDONESIA IRAN, ISLAMIC REPUBLIC OF IRAQ IRELAND ISLE OF MAN ISRAEL ITALY JAMAICA JAPAN JERSEY JORDAN KAZAKHSTAN KENYA...
Page 748 Operational, Basic, and Advanced Parameters Country Country Code NAMIBIA NAURU NEPAL NETHERLANDS NETHERLANDS ANTILLES NEW CALEDONIA NEW ZEALAND NICARAGUA NIGER NIGERIA NIUE NORFOLK ISLAND NORTHERN MARIANA ISLANDS NORWAY OMAN PAKISTAN PALAU PALESTINIAN TERRITORY, OCCUPIED PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN POLAND...
Page 749 Operational, Basic, and Advanced Parameters Country Country Code SAINT HELENA SAINT KITTS AND NEVIS SAINT LUCIA SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME AND PRINCIPE SAUDI ARABIA SENEGAL SERBIA SEYCHELLES SIERRA LEONE SINGAPORE SLOVAKIA SLOVENIA SOLOMON ISLANDS...
Page 750: Suppress Dtmf Playback Setting
Suppress DTMF Playback Setting Parameter – Configuration Files suppress dtmf playback aastra.cfg, <model>.cfg, <mac>.cfg Description Enables and disables suppression of DTMF playback when a number is dialed from the softkeys or programmable keys. When you disable the suppression of DTMF playback and you press a softkey or program- mable key, the IP phone dials the stored number and displays each digit as dialed in the LCD window.
Page 751: Filter Out Incoming Dtmf Events
Operational, Basic, and Advanced Parameters Filter Out Incoming DTMF Events Parameter– Configuration Files suppress incoming dtmf playback aastra.cfg, <model>.cfg, <mac>.cfg Description Suppress playback of both SIP INFO and RFC2833 DTMF tones. Format Boolean Default Value Range 0 (Disabled) 1 (Enabled)
Page 752 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip intercom prefix code aastra.cfg, <model>.cfg, <mac>.cfg Description The prefix to add to the phone number for server-side outgoing Intercom calls. This parameter is required for all server-side Intercom calls. Note: The example below shows *96 for the prefix code which is used for Sylantro servers.
Page 753 Operational, Basic, and Advanced Parameters Parameter – Configuration Files sip intercom mute mic aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the microphone on the IP phone for Intercom calls made by the origi- nating caller. Format Integer Default Value 1 (true)
Page 754: Enable Microphone During Early Media
Operational, Basic, and Advanced Parameters Enable Microphone During Early Media Parameter – Configuration Files sip early media mute mic aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the microphone while in early media. Format Boolean Default Value 1 (disabled) Range 0 (enables mic during early media)
Page 755: Audio Transmit And Receive Gain Adjustment Settings
Parameter – Configuration Files headset tx gain aastra.cfg, <model>.cfg, <mac>.cfg Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the head- set microphone to the far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Page 756: Disable User Login To Aastra Web Ui
3 Headset/speaker - Incoming calls are sent to the headset. By pressing the d /fkey, you can switch between the headset, the handsfree speakerphone, and the handset. Example audio mode: 2 Disable User Login to Aastra Web UI Parameter – Configuration Files web interface enabled aastra.cfg, <model>.cfg, <mac>.cfg...
Page 757: Minimum Ringer Volume
Operational, Basic, and Advanced Parameters Minimum Ringer Volume Parameter – Configuration Files ringer volume minimum aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the minimum ringer volume level Format Integer Default Value Range Example ringer volume minimum: 1 Terminated Calls Indicator Parameter –...
Page 758: Acd Auto-Available Timer Settings
Operational, Basic, and Advanced Parameters Parameter – Configuration Files directed call pickup prefix aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to enter a specific prefix string (depending on what is available on your server), that the phone automatically dials when dialing the Directed Call Pickup number.
Page 759: Mapping Key Settings
Parameter – Configuration Files redial disabled aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the Redial key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user. If this parameter is set to 1, pressing the Redial key is ignored, and the dialed number is not saved to the "Redial List".
Page 760: Send Dtmf For Remapping Conference Or Redial Key
Parameter – Configuration Files map redial key to aastra.cfg, <model>.cfg, <mac>.cfg Description Sets the Redial key as a Speeddial key if a value is entered for this parameter. If you leave this parameter blank, the Redial key returns to its original functionality.
Page 761: Park And Pickup Settings
Operational, Basic, and Advanced Parameters Parameter– Configuration Files map conf as dtmf aastra.cfg, <model>.cfg, <mac>.cfg Description Allows the phone to send the stored number as DTMF using the phone configured DTMF method when the “Conf” key is pressed. Format Boolean...
Page 762 Operational, Basic, and Advanced Parameters Parameter– Configuration Files sprecode aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the code to enter before entering the extension for where you want to park an incoming call. The applicable value is dependant on the type of server in the network:...
Page 763 Expansion Module Keys Programmable Keys Lines Available Model Available 9143i Not Applicable 9480i Not Applicable 9480i CT Not Applicable 6730i Not Applicable 6731i Not Applicable 6735i 6 Bottom Keys 36 to 108* 6 Top Keys (Model M670i) 60 to 180** (Model M675i)
Page 764 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key 6865i 16 to 48*** (Model M680i) 6867i 10 Top and Bottom 16 to 48*** Softkeys (Model M680i) *The M670i expansion module consists of 36 softkeys. You can have up to 3 expansion modules on an IP phone totalling 108 softkeys.
Page 765 Speeddial key. • dnd - Indicates key is configured for do not disturb on the phone. This option is "Do Not Disturb" in the Aastra Web UI). You must also set the DND key mode (see “DND Key Mode”...
Page 766 Range none line speeddial dnd ("Do Not Disturb" in the Aastra Web UI) list ("BLF/List" in the Aastra Web UI) acd (“Auto call distribution” in the Aastra Web UI) dcp (“Directed Call Pickup” in the Aastra Web UI) flash...
Page 767: Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter – Configuration Files softkeyN label aastra.cfg, <model>.cfg, <mac>.cfg Description The text label that displays on the IP phone for the softkey. The “softkeyN label” parameter can be set for the following softkey types only: •...
Page 768 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter – Configuration Files softkeyN value aastra.cfg, <model>.cfg, <mac>.cfg Description This is the value you assign to the softkey. The “softkeyN value” parameter can be set for the following softkey types only: •...
Page 769 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter – Configuration Files softkeyN line aastra.cfg, <model>.cfg, <mac>.cfg Description This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Page 770 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter – Configuration Files softkeyN states aastra.cfg, <model>.cfg, <mac>.cfg Description Displays the status of the phone when a softkey is pressed. You can enter multiple values (idle, connected, incoming, outgoing, busy) for the "softkeyN state" parameter.
Page 771: Configurable Positioning Of Programmed Softkeys
Parameter – Configuration Files collapsed softkey screen aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the 6867i from collapsing the softkeys to remove blank keys. When enabled, the phone will remove all the softkeys defined as “None” and display the pro- grammed softkeys in consecutive order.
Page 772: Option To Remove The "More" Softkey When Not Required
Parameter – Configuration Files collapsed more softkey screen aastra.cfg, <model>.cfg, <mac>.cfg Description Controls how softkeys are displayed on the 9480i, 9480i CT, 6735i, 6737i, 6739i, 6755i, 6757i, 6757i CT IP, and 6867i IP phones’ screens when the number of softkeys configured matches the exact number of softkey buttons on the phone.
Page 773: Programmable Key Settings
Speeddial key. • dnd - Indicates key is configured for do not disturb on the phone. This option is "Do Not Disturb" in the Aastra Web UI). You must also set the DND key mode (see “DND Key Mode”...
Page 774 Not Applicable Range none line speeddial dnd ("Do Not Disturb" in the Aastra Web UI) list (“BLF/List” in the Aastra Web UI) acd (“Auto Call Distribution” in the Aastra Web UI) dcp (“Directed Call Pickup” in the Aastra Web UI) flash...
Page 775 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter – Configuration Files prgkeyN value aastra.cfg, <model>.cfg, <mac>.cfg Description This is the value you assign to the programmable key. The “prgkeyN value” parameter can be set for the following softkey types only: •...
Page 776 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter– Configuration Files prgkeyN line aastra.cfg, <model>.cfg, <mac>.cfg Description This is the line associated with the programmable key you are configuring. The “prgkeyN line” parameter can be set for the following softkey types only: •...
Page 777: Top Softkey Settings
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Top Softkey Settings Note: Applicable to the 6737i, 6757i, 6757i CT, and 6867i IP Phones only. Parameter – Configuration Files topsoftkeyN type aastra.cfg, <model>.cfg, <mac>.cfg A-171 41-001343-02 REV05 – 07.2014...
Page 778 Speeddial key. • dnd - Indicates key is configured for do not disturb on the phone. This option is "Do Not Disturb" in the Aastra Web UI). You must also set the DND key mode (see “DND Key Mode”...
Page 779 • line • speeddial • • • list ("BLF/List" in the Aastra Web UI) • acd (“Auto Call Distribution” in the Aastra Web UI) • dcp (“Directed Call Pickup” in the Aastra Web UI) • • flash • sprecode •...
Page 780 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter – Configuration Files topsoftkeyN label aastra.cfg, <model>.cfg, <mac>.cfg Description The text label that displays on the IP phone for the softkey. The “topsoftkeyN label” parameter can be set for the following softkey types only: •...
Page 781 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter – Configuration Files topsoftkeyN value aastra.cfg, <model>.cfg, <mac>.cfg Description This is the value you assign to the softkey. The “topsoftkeyN value” parameter can be set for the following softkey types only: •...
Page 782: Press-And-Hold Speeddial Keypad Key Settings
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter – Configuration Files topsoftkeyN line aastra.cfg, <model>.cfg, <mac>.cfg Description This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Page 783: Handset Feature Key Settings
None Range none line1, line2, line3, line4, line5, line6, line7, line8, line9 transfer conference public icom directory callers (“Callers List” in Aastra Web UI) park pickup flash Example featurekey1 type: line3 featurekey2 type: public featurekey3 type: park featurekey4 type: pickup A-177 41-001343-02 REV05 –...
Page 784 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter – Configuration Files featurekeyN label aastra.cfg, <model>.cfg, <mac>.cfg Description The text label that displays on the IP phone for the feature key. Notes: • For the 6757i CT phones, an icon appears beside the feature key label that indicates the status of the line.
Page 785: Expansion Module Key Settings For M670I , M675I, And M680I
Speeddial key. • dnd - Indicates key is configured for do not disturb on the phone. This option is "Do Not Disturb" in the Aastra Web UI). You must also set the DND key mode (see “DND Key Mode”...
Page 786 • line • speeddial • • • list ("BLF/List" in the Aastra Web UI) • acd (“Auto call distribution” in the Aastra Web UI) • dcp (“Directed Call Pickup” in the Aastra Web UI) • • flash • sprecode •...
Page 787 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter – Configuration Files expmodX keyN label aastra.cfg, <model>.cfg, <mac>.cfg Description The text label that displays on the softkey for the Expansion Module. The “expmodX keyN label” parameter can be set for the following softkey types only: •...
Page 788 Parameter – Configuration Files expmodX keyN value aastra.cfg, <model>.cfg, <mac>.cfg Description The text label that displays on the IP phone for the softkey on the Expansion Module. The “expmodX keyN value” parameter can be set for the following softkey types only: •...
Page 789 Parameter – Configuration Files expmodX keyN line aastra.cfg, <model>.cfg, <mac>.cfg Description This is the line associated with the softkey you are configuring on the Expansion Module. The number of applicable lines available is dependent on the specific IP phone model.
Page 790: Hard Key Settings For 6867I
- (for Sylantro/BroadWorks servers only) Indicates the key is configured for Auto Call Distribution (called “Auto Call Distribution” in the Aastra Web UI). The ACD feature allows the Sylantro/BroadWorks server to distribute calls from a queue to registered IP phone users (agents).
Page 791 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Range none line speeddial list flash sprecode park pickup callforward blfxfer speeddialxfer speeddialconf directory callers redial conf xfer icom phonelock paging Example hardkey1 type: speeddial A-185 41-001343-02 REV05 – 07.2014...
Page 792 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter– Configuration Files hardkeyN value aastra.cfg, <model>.cfg, <mac>.cfg Description The value you would like to assign to the hard key you are configuring. The “hardkeyN value” parameter can be set for the following key types only: •...
Page 793: Customizing The Key Type List
• Any key types configured that do not apply to the phone’s environment are ignored. • The SAVE and DELETE keys appear by default as Keys 1 and 2 on the 6753i and 9143i, and as 5 and 6 on the 6730i , 6731i, and 6865i unless specifically changed by your Administrator.
Page 794 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Default Value • none • blf/xfer • line • speeddial/xfer • speeddial • speeddial/conf • • speeddial/mwi • • directory • list • filter • • callers • • redial • • conf •...
Page 795: Locking Keys
• After configuring specific key types for a phone, the key types in the Aastra Web UI dis- play the same for both the User and Administrator Web interfaces for that phone.
Page 796 <model>.cfg, <mac>.cfg Description Locks the specified programmable key on the 9143i, 6730i, 6731i, 6735i, 6753i, 6755i, 6863i, or 6865i IP phone. When enabled, the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key.
Page 797 Parameter– Configuration Files expmodX keyN locked aastra.cfg, <model>.cfg, <mac>.cfg Description Locks the specified softkey on the Expansion Module attached to the IP phone. When ena- bled, the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key.
Page 798: Locking The Save And Delete Keys
Allows you to lock or unlock the Save key on the 6753i IP Phone. When the Save key is unlocked, a User can change the function of the key using the Aastra Web UI. An Administra- tor can change the function of the key using the Aastra Web UI or the configuration files.
Page 799 <model>.cfg, <mac>.cfg Description Allows you to lock or unlock the Save key on the 6730i, 6731i, or 6865i IP Phone. When the Save key is unlocked, a User can change the function of the key using the Aastra Web UI. An Administrator can change the function of the key using the Aastra Web UI or the configura- tion files.
Page 800: Enabling/Disabling Ability To Add/Edit Speeddial Keys
Enabling/Disabling Ability to Add/Edit Speeddial Keys Parameter – Configuration Files speeddial edit aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to enable or disable the ability to add a Speeddial key or edit a Speeddial key. The default is enabled (Yes) allowing you to create and edit Speeddial keys on the phone using the Press-and-hold feature, softkeys, programmable keys, expansion module keys and key pad, Speeddial menu in the IP Phone UI, and the SAVE TO key.
Page 801: Configurable Display Modes For Blf And Blf/List Softkey Labels
Applicable to the 9480i, 9480i CT, 6735i, 6737i, 6739i, 6755i, 6757i, 6757i CT, and 6867i IP Phones only. Parameter– Configuration Files blf display label to max aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies how the phone should display BLF and BLF/List softkey labels. In the primary (default) display mode, when a label exceeds the maximum characters the respective phone’s screen can display, the phone adds an ellipsis (i.e.
Page 802: Ring Splash Settings
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Ring Splash Settings Parameter – Configuration Files play a ring splash aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the playing of a short ring splash when there is an incoming call on a BLF-monitored extension. Format...
Page 803 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter– Configuration Files prgkeyN ring splash aastra.cfg, <model>.cfg, <mac>.cfg Description When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: •...
Page 804 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Description (continued) When a key is configured for BLF/List functionality, this parameter controls the ring tone per key. The following ring tones are available: • Ring tone 1 • Ring tone 2 • Ring tone 3 •...
Page 805 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter– Configuration Files softkeyN ring splash aastra.cfg, <model>.cfg, <mac>.cfg Description When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: •...
Page 806 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Description (continued) When a key is configured for BLF/List functionality, this parameter controls the ring tone per key. The following ring tones are available: • Ring tone 1 • Ring tone 2 • Ring tone 3 •...
Page 807 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter– Configuration Files topsoftkeyN ring splash aastra.cfg, <model>.cfg, <mac>.cfg Description When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: •...
Page 808 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Description (continued) When a key is configured for BLF/List functionality, this parameter controls the ring tone per key. The following ring tones are available: • Ring tone 1 • Ring tone 2 • Ring tone 3 •...
Page 809 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter– Configuration Files expmodX KeyN ring splash aastra.cfg, <model>.cfg, <mac>.cfg Description When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: •...
Page 810 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Description (continued) When a key is configured for BLF/List functionality, this parameter controls the ring tone per key. The following ring tones are available: • Ring tone 1 • Ring tone 2 • Ring tone 3 •...
Page 811 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter– Configuration Files hardkeyN ring splash aastra.cfg, <model>.cfg, <mac>.cfg Description (6867i only) When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key.
Page 812 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Description (continued) When a key is configured for BLF/List functionality, this parameter controls the ring tone per key. The following ring tones are available: • Ring tone 1 • Ring tone 2 • Ring tone 3 •...
Page 813 Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter– Configuration Files ring splash delay aastra.cfg, <model>.cfg, <mac>.cfg Description Indicates the delay (in seconds) between the target ringing and the ring splash played when the “...keyN ring splash” parameter is set to a “delayed” alerting pattern.
Page 814: Customizing M675I Expansion Module Column Display
Expansion Module 1 through 3 Parameter– Configuration Files expmodXpageNleft aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to specify a customized heading for the M675i expansion module, in the left column of a specific page. You can specify the following options for this parameter:...
Page 815: Advanced Operational Parameters
Parameter – Configuration Files sip cancel after blind transfer aastra.cfg, <model>.cfg, <mac>.cfg Description Forces the phone to use the Blind Transfer method available in software prior to release 1.4. This method sends the CANCEL message after the REFER message when blind trans- ferring a call.
Page 816: Boot Sequence Recovery Mode Settings
Parameter – Configuration Files force web recovery mode disabled aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the forcing web recovery mode feature. If this parameter is set to "1", you cannot force web recovery. If this parameter is set to "0", press 1 and # keys during boot up when the logo displays to force the web recovery mode.
Page 817: Blacklist Duration Setting
Parameter – Configuration Files sip blacklist duration aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the length of time, in seconds, that a failed server remains on the server black- list. The IP phone avoids sending a SIP message to a failed server (if another server is available) for this amount of time.
Page 818 Parameter– Configuration Files xfer script aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies an Xfer script for the phone to use. When this parameter is set, pressing the Xfer key GETs the specified URI from the server instead of starting the transfer action.
Page 819: Options Key Redirection Setting
Advanced Operational Parameters Options Key Redirection Setting Parameter– Configuration Files options script aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies an Options script for the phone to use. When this parameter is set, pressing the Options Key GETs the specified URI from the server. Note: Pressing and holding the Options key displays the local Options Menu on the phone.
Page 820: Symmetric Udp Signaling Setting
Parameter – Configuration Files sip symmetric udp signaling aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to enable or disable the phone to use port 5060 to send SIP UDP messages. The value “1” (which is the default) enables the phone to use port 5060. The value “0”...
Page 821: Gruu And Sip.instance
2: NAPTR & SRV & A - First, the phone sends "NAPTR" (Naming Authority Pointer) lookup to get the “SRV” pointer and service type. For example, if Global SIP transport protocol on the phone is “UDP”, and Proxy server on the phone is “test.aastra.com”, then: –...
Page 822: Ignore Out Of Order Sip Requests
Ignore Out of Order SIP Requests Parameter– Configuration Files sip accept out of order requests aastra.cfg, <model>.cfg, <mac>.cfg Description Enables a workaround for non-compliant SIP devices (for example, Asterisk) which do not increment the CSeq numbers in SIP requests sent to the phone.
Page 823: Route Header In Sip Packet
Route Header in SIP Packet Parameter – Configuration Files sip remove route aastra.cfg, <model>.cfg, <mac>.cfg Description Enables and disables the addition of the Route header in a SIP packet. Enable this param- eter for outbound proxies that do not support Route headers.
Page 824: Configuration Encryption
Advanced Operational Parameters Configuration Encryption Setting Parameter– Configuration Files config encryption key aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the phone-specific encryption key that the configuration server uses to encrypt in a MAC-specific configuration file. Format String Default Value Not applicable Range...
Page 825 Advanced Operational Parameters Parameter – Configuration Files sip dns srvX priority aastra.cfg, <model>.cfg, <mac>.cfg Note: The “X” indicate a server number with values from 1 to 4. Description The priority level assigned to this DNS server. After this parameter is downloaded from the con- figuration server to the phone, the phone uses the DNS server with the lowest numbered pri- ority first to perform DNS lookups.
Page 826: Dns Maximum Cache Ttl
Advanced Operational Parameters Parameter – Configuration Files sip dns srvX target aastra.cfg, <model>.cfg, <mac>.cfg Note: The “X” indicate a server number with val- ues from 1 to 4. Description The host name of the target. Format Host name or fully qualified domain name...
Page 827: Sip Services/Rtcp Summary Reports Transport Protocol Settings
SIP Services Parameter – Configuration Files sip services transport protocol aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the transport protocol used for SIP services. By default, this parameter is set to -1 (invalid) whereby SIP services use the same transport protocol as defined in the “sip transport protocol” parameter.
Page 828: Alphanumeric Input Order For Username Prompts
RTCP Summary Reports Parameter – Configuration Files sip rtcp summary reports transport protocol aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the transport protocol used for sending RTCP summary reports. This parameter takes effect when at least one line has RTCP summary reports enabled.
Page 829: Active Voip Recording Settings
Parameter – Configuration Files recorder addressN aastra.cfg, <model>.cfg, <mac>.cfg (N is a number from 1 to 6) Description Specifies a trusted IP address (maximum of six) corresponding to the voice recording sys- tem. The IP phone will check and respond to SIP messages coming from these IP addresses on the port defined by the “sip services port”...
Page 830: Broadsoft Broadworks Executive And Assistant Services
Notes: • This feature is not supported for the 6735i, 6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP4. • Applicable to the 6730i, 6731i, 6753i, 6755i, 6757i, 6757i CT, 9143i, 9840i, and 9840i CT IP Phones only. Parameter– Configuration Files sip execassist filter call prefix aastra.cfg, <model>.cfg, <mac>.cfg...
Page 831 Advanced Operational Parameters Parameter– Configuration Files sip execassist fac call push aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the Feature Access Code (FAC) for the BroadSoft Executive- Assistant Call Push feature. Format String (in quotations) Default Value "#63" Range Example sip execassist fac call push: "#63"...
Page 832: Troubleshooting Parameters
The following parameters in this section allow the system administrator to set logging and support settings for trouble- shooting purposes. Log Settings Parameter – Configuration Files log server ip aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the IP address of the log server to which log information will be transmitted. Format IP address Default Value 0.0.0.0...
Page 833 Parameters – Configuration Files log module <module name> aastra.cfg, <model>.cfg, <mac>.cfg Description Allows enhanced severity filtering of log calls sent as blog output. The blog, as used on the IP phones, is a an online debugging tool that can be frequently updated and intended for technical support analysis.
Page 834 In the above example, all debug levels are OFF for the Real Time Transport module. All debug levels are ON for the indicator module. You can set the Module/Debug Levels using the configuration files or the Aastra Web UI. A-228...
Page 835: Watchdog Settings
IP Phone UI: Options->Phone Status->Upload System Info Aastra Web UI: Status->System Information->Support Information When this parameter is enabled, an “Upload System Info” option displays on the IP Phone UI AND an <Upload> button displays on the System Information page in the Aastra Web UI. Format Boolean...
Page 836 Troubleshooting Parameters Parameter– Configuration Files upload system info on crash aastra.cfg, <model>.cfg, <mac>.cfg Description Enables and disables the watchdog to automatically reboot the phone and send a crash file to the pre-defined server. Format Boolean Default Value Range 0 (disabled)
Page 837: Configuring The Ip Phone At The Asterisk Ip Pbx
Appendix B Configuring the IP Phone at the Asterisk IP PBX About this Appendix This appendix describes how to setup a user’s phone with an extension to make and receive calls using the Asterisk as the PBX. Topics This appendix covers the following topics: Topic Page IP Phone at the Asterisk IP PBX...
Page 838: Ip Phone At The Asterisk Ip Pbx
IP Phone at the Asterisk IP PBX IP Phone at the Asterisk IP PBX The following configuration illustrates how to create a user with an extension to make and receive calls using the Aster- isk as the PBX. This configuration is defined in the sip.conf file present along with the other configuration files that are created when Asterisk is installed.
Page 839 IP Phone at the Asterisk IP PBX After this is defined in the “sip.conf” file, some information has to be entered in the “extensions.conf” file present in the same directory as the “sip.conf” file. The following definition in the file under the [sip]section/context completes defining the extension for the 6757i phone: exten ->...
Page 840 Appendix C Sample Configuration Files About this Appendix This appendix provides sample configuration files for the 6757i, 6757i CT, and 6753i. Topics This appendix covers the following topics: Topic Page Sample Configuration Files page C-2 6757i Sample Configuration File page C-2 6757i CT Sample Configuration File page C-9 6753i Sample Configuration File page C-20...
Page 841: 6757I Sample Configuration File
# address for which the file is named (for example, "00085d0304f4.cfg"). The # settings in the "aastra.cfg" file will be overridden by settings in the <model>.cfg file, and settings in the # "<mac>.cfg" file override both settings in the “<model>.cfg” and the “aastra.cfg” files.
Page 842 Sample Configuration Files # DHCP Setting # ============== #dhcp: 1 # DHCP enabled. # DHCP: # 0 = false, means DHCP is disabled. # 1 = true, means DHCP is enabled. # Notes: DHCP is normally set from the Options list on the phone or the web interface If DHCP is disabled, the following network settings will have to be configured manually either through the configuration...
Page 843 # Option 1: If you are using a session border controller, you should set the outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # a value of 0 enables SRV # lookups for the address of # the proxy.
Page 844 Sample Configuration Files ## HTTP server settings (for http://bogus.aastra.com/firmware/) #http server: bogus.aastra.com # can be IP or FQDN #http path: firmware #------------------------------------------------------------------- # Dial Plan Settings # ===================== # Notes: As you dial a number on the phone, the phone will initiate a call...
Page 845 # line type: 0 - generic, 1 - BroadSoft SCA line 2 - Reserved sip proxy ip: proxy.aastra.com # IP address or FQDN of proxy sip proxy port: 5060 # port used for SIP messages on the # proxy. Set to 0 to enable SRV # lookups sip registrar ip: aastra.com...
Page 846 - the proxy and registrar settings are taken from the global settings above sip line3 screen name: Support sip line3 user name: 4000 sip line3 display name: Aastra Support sip line3 auth name: support sip line3 password: 54321 sip line3 mode: 1...
Page 847 6737i, 6757i, or 6757iCT phone. These can be set up through either of the 2 configuration files, depending on whether this is to be server wide ("aastra.cfg"), or model specific (“<model>.cfg), or phone specific ("<mac>.cfg"). Each softkey needs to be numbered from 1 - 18, for example "softkey12 type: speeddial".
Page 848: 6757I Ct Sample Configuration File
# address for which the file is named (for example, "00085d0304f4.cfg"). The # settings in the "aastra.cfg" file will be overridden by settings in the <model>.cfg file, and settings in the # "<mac>.cfg" file override both settings in the “<model>.cfg” and the “aastra.cfg” files.
Page 849 Sample Configuration Files # DHCP Setting # ============ #dhcp: 1 # DHCP enabled. # DHCP: # 0 = false, means DHCP is disabled. # 1 = true, means DHCP is enabled. # Notes: DHCP is normally set from the Options list on the phone or the web interface If DHCP is disabled, the following network settings will have to be configured manually either through the configuration...
Page 850 # the alternate tftp server. ## FTP server settings #ftp server: 192.168.0.131 # can be IP or FQDN #ftp username: aastra #ftp password: 6757iaastra ## HTTP server settings (for http://bogus.aastra.com/firmware/) #http server: bogus.aastra.com # can be IP or FQDN #http path: firmware #------------------------------------------------------------------ C-11...
Page 851 Sample Configuration Files # Dial Plan Settings # ================== # Notes: As you dial a number on the phone, the phone will initiate a call when one of the following conditions are meet: (1) The entered number is an exact match in the dial plan (2) The "#"...
Page 852 # line type: 0 - generic, 1 - BroadSoft SCA line 2 - Reserved sip proxy ip: proxy.aastra.com # IP address or FQDN of proxy sip proxy port: 5060 # port used for SIP messages on the # proxy. Set to 0 to enable SRV # lookups sip registrar ip: aastra.com...
Page 853 - the proxy and registrar settings are taken from the global settings above sip line3 screen name: Support sip line3 user name: 4000 sip line3 display name: Aastra Support sip line3 auth name: support sip line3 password: 54321 sip line3 mode: 1...
Page 854 6757i or 6757iCT phone. These can be set up through either of the 2 configuration files, depending on whether this is to be server wide ("aastra.cfg") or phone specific ("<mac>.cfg"). Each softkey needs to be numbered from 1 - 18, for example "softkey12 type: speeddial".
Page 855 6757i Cordless phones' handset. These parameters can be defined either int the aastra.cfg, <model>.cfg, or the <mac>.cfg files. The feature keys are displayed when the user presses the F button on the cordless phone's hand set.
Page 856 Sample Configuration Files #Feature key 0 control: 1 1 - Make the key configurable by the user through the phone and the phone's web client 2 - Locks the key from user modifications. User cannot modify this key from the handset or the phone's web client. 4 - Hide this key.
Page 857 Sample Configuration Files # Example configuration key list version: 1 Feature key 0 En label: "Line 1" Feature key 0 Fr label: "Fr-Line 1" Feature key 0 Sp label: "Sp-Line 1" Feature key 0 control: 0 Feature key 0 hs event: 7 Feature key 0 base event: 1 Feature key 1 En label: "Conf."...
Page 858 Sample Configuration Files Feature key 7 En label: "Redial" Feature key 7 Fr label: "Fr-Redial" Feature key 7 Sp label: "Sp-Redial" Feature key 7 hs event: 60 Feature key 7 control: 4 Feature key 7 base event: 13 Feature key 8 En label: "Dir." Feature key 8 Fr label: "Fr-Dir."...
Page 859: 6753I Sample Configuration File
# information (for example, “6757i.cfg”), while the "<mac>.cfg" file configures only the phone with the MAC # address for which the file is named (for example, "00085d0304f4.cfg"). The settings in the "aastra.cfg" # file will be overridden by settings that also appear in the "<model>.cfg" file.
Page 860 Sample Configuration Files # DHCP Setting # ============= #dhcp: 1 # DHCP enabled. # DHCP: #0 = false, means DHCP is disabled. #1 = true, means DHCP is enabled. # Notes: DHCP is normally set from the Options list on the phone or the web interface If DHCP is disabled, the following network settings will have to be configured manually either through the configuration...
Page 861 # the alternate tftp server. ## FTP server settings #ftp server: 192.168.0.131 # can be IP or FQDN #ftp username: aastra #ftp password: 6757iaastra ## HTTP server settings (for http://bogus.aastra.com/firmware/) #http server: bogus.aastra.com # can be IP or FQDN #http path: firmware #---------------------------------------------------------------- C-22...
Page 862 Sample Configuration Files # Dial Plan Settings # ==================== # Notes: As you dial a number on the phone, the phone will initiate a call when one of the following conditions are meet: (1) The entered number is an exact match in the dial plan (2) The "#"...
Page 863 # line type: 0 - generic, 1 - BroadSoft SCA line 2 - Reserved sip proxy ip: proxy.aastra.com # IP address or FQDN of proxy sip proxy port: 5060 # port used for SIP messages on the # proxy. Set to 0 to enable SRV # lookups sip registrar ip: aastra.com...
Page 864 6753i phone, and only 2 on the phone. These can be set up through either of the 2 configuration files, depending on whether this is to be server wide ("aastra.cfg"), or model specific (“<model>.cfg”), or phone specific ("<mac>.cfg").
Page 865 Sample Configuration Files PRGKEY TYPES: "line", "speeddial", "blf", "list", "dnd" PRGKEY VALUE: If prgkey type is a speeddial, any DTMFs (from 0 - 9, *, "#") or a comma (,) for 500ms pause and 'E' for On-hook can be set for the value. If prgkey type is blf it is the extension you want to monitor.
Page 866: About This Appendix
Appendix D Sample BLF Softkey Settings About this Appendix This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadWorks server. Topics This appendix covers the following topics: Topic Page Sample BLF Softkey Settings page D-2 Asterisk/sipXecs BLF page D-2 BroadSoft BroadWorks BLF...
Page 867: Asterisk/Sipxecs Blf
Sample BLF Softkey Settings Sample BLF Softkey Settings Asterisk/sipXecs BLF The following are sample softkey and programmable key configurations to enable Asterisk/sipXecs BLF support on Aastra IP phones. Softkey Configuration Parameters for Asterisk/sipXecs BLF softkey1 type: blf softkey1 value: 9995551212...
Page 868: Broadsoft Broadworks Blf
Sample BLF Softkey Settings BroadSoft BroadWorks BLF The following are sample softkey and programmable key configurations to enable BroadSoft BroadWorks Busy Lamp Field support on Aastra IP phones. Softkey Configuration Parameters for BroadSoft BroadWorks BLF Note: One softkey must be defined of type “list” for EACH monitored user. So if there are 2 users being monitored, 2 softkeys must be defined of type list.
Page 869: Sample Multiple Proxy Server Configuration
Appendix E Sample Multiple Proxy Server Configuration About this Appendix This appendix provides a sample multiple proxy server configuration. Topics This appendix covers the following topics: Topic Page Multiple Proxy Server Configuration page E-2 41-001343-02 REV05 – 07.2014...
Page 870: Multiple Proxy Server Configuration
Multiple Proxy Server Configuration Multiple proxy servers can be configured in the aastra.cfg file, <model>.cfg file, or the <mac>.cfg file. In the example below, the default proxy setting is used if no specific setting is specified in the line configuration. Line2 and line3 are used for the global proxy configurations, while line1 and line4 use their own specific settings.
Page 871: Limited Warranty
(1) year period from the date of original purchase (“Warranty Period”). If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the prod- uct at no charge, if returned within the Warranty Period.
Page 872: Limited Warranty (Australia Only)
Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
Page 873: After Warranty Service
Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
Page 874: Index
BLA subscription period .........5-177 configuring using the Aastra Web UI ......6-24 BLA support for MWI .
Page 875 Index mapping as speeddial ........5-87 dial tones, stuttered Conference softkey .
Page 876 ............5-124 specifying using the Aastra Web UI ......5-50 indication of terminated calls, configuring .
Page 877 Aastra Web UI ........
Page 878 (global setting) ......A-133 customzing Aastra Web UI Key List ......A-187 SIP join feature .
Page 879 Index Phone Status RTP settings ..........3-42 3-43 Firmware Version .
Page 880 ........5-51 configuring using the Aastra Web UI ......6-19 Volume control keys .
Page 881 Index action URIs ..........5-253 procedure for configuring .
Page 882: Third-Party Copyright Compliance
Third-Party Copyright Compliance This product contains software provided under license to Aastra by one or more third parties. In addition to the Aastra SLA, use and distribution of this product is subject to the following license terms: Expat XML Parser Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
Page 883: Openssl
Third-Party Copyright Compliance OpenSSL License Issues The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses.
Page 884 Third-Party Copyright Compliance * EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR * ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, * SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT * NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 885: Libsrtp (Srtp) - Cisco
Third-Party Copyright Compliance notice, this list of conditions and the following disclaimer. * 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * 3.
Page 886: Upnp - Intel
(v) using the Run-Time Module other than in connection with operation of the Target Application. Aastra and Wind River Systems: (i) Retain ownership of all copies of the Run-Time Module; (ii) expressly disclaim all implied warranties, including without limitation the implied warranties of merchantability, fitness for a particular pur- pose, title and non-infringement;...
Page 887 Third-Party Copyright Compliance OWNERSHIP OF SOFTWARE AND COPYRIGHTS. Title to all copies of the Software remains with Intel or its suppliers. The Software is copyrighted and protected by the laws of the United States and other countries, and international treaty provi- sions.
Page 888 Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation.

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