General Problems - Lenovo ThinkServer TS200 Hardware Maintenance Manual

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 7 "Parts listing, TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530" on page 209
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a Trained service technician.
• Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom
A CD or DVD is not working
correctly.
The DVD drive tray is not
working.

General problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 7 "Parts listing, TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530" on page 209
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a Trained service technician.
• Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Symptom
A cover lock is broken, an LED
is not working, or a similar
problem has occurred.
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Hardware Maintenance Manual
Action
1. Clean the CD or DVD.
2. Run the DVD drive diagnostic programs.
3. Reseat the DVD drive cable.
4. Reseat the following components one at a time, in the order shown, restarting
the server each time:
a. DVD drive cable
b. DVD drive
c. (Trained service technician only) System board
5. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Replace the DVD drive cable
b. Replace the DVD drive
1. Make sure that the server is turned on.
2. Insert the end of a straightened paper clip into the manual tray-release opening.
3. Reseat the DVD drive cable.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. DVD drive cable
b. DVD drive
Action
If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
trained service technician.