• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 7 "Parts listing, TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530" on page 209
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a trained service technician.
• Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Error code
Description
3818004
Core Root of Trust Measurement (CRTM)
system error
3818005
Current Bank Core Root of Trust Measurement
(CRTM) capsule signature invalid
3818006
Opposite bank CRTM capsule signature
invalid
3818007
CRTM update capsule signature invalid
3828004
AEM power capping disabled
System event log
The system event log contains messages of three types:
Action
1. Run the Setup utility, select Load Default Settings,
and save the settings.
2. (Trained service technician only) Replace the
system board.
1. Run the Setup utility, select Load Default Settings,
and save the settings.
2. (Trained service technician only) Replace the
system board.
1. Switch the server firmware bank to the backup
bank (see "Starting the backup server firmware"
on page 270).
2. Run the Setup utility, select Load Default Settings,
and save the settings.
3. Switch the bank back to the primary bank.
4. (Trained service technician only) Replace the
system board.
1. Run the Setup utility, select Load Default Settings,
and save the settings.
2. (Trained service technician only) Replace the
system board.
1. Check the settings and the event logs.
2. Make sure that the Active Energy Manager feature
is enabled in the Setup utility. Select System
Settings -> Power -> Active Energy -> Capping
Enabled.
3. Update the server firmware to the latest level (see
"Updating the firmware" on page 269).
4. Update the IMM firmware to the latest level (see
"Updating the firmware" on page 269).
29
.
Chapter 4
Diagnostics