AT&T MERLIN LEGEND Installation & Maintenance Manual page 557

Adapters, Accessories, and Applications
IVP AA can operate in touch-tone gate mode or in no-gate
mode. To speed handling of calls from touch-tone
telephones, gate mode prompts callers to dial 1 to continue
to the main menu. If a 1 is not dialed within a programmed
interval, calls are automatically transferred to the system
operator. In the no-gate mode, callers hear the main menu
immediately, and if no response is received after the main
menu is played, calls are transferred to the system operator.
IVP AA is a low-cost alternative for businesses that need
enhanced call handling without the added voice messaging
capabilities of AUDIX Voice Power — IS II.
AUDIX Voice Power (AVP) — IS Il. AVP offers all the features
of the IVP AA combined with the following services:
Call Answer. When callers reach a busy extension or
there is no answer, this service allows callers to leave a
message, transfer to another extension, or transfer to a
system operator. Users can program a personal greeting
or select a standard greeting and can program a
password to prevent others from getting their messages.
Voice-Mail. This service allows users to send messages
to other extensions in the system, forward received
messages (along with comments), and reply to received
messages. The system manager can send general
messages to everyone in the system.
Information Service. This service provides a call-in
information service that plays a recorded message and
then disconnects the caller.
Message Drop. This service offers an answering service
(similar to an answering machine), that gives the caller a
message and then allows the caller to "drop off" a
message, such as a request for service or an order.
Callers cannot direct their messages to specific
extensions.
6-22 Applications