Page 1 AT&T MERLIN LEGEND™ Communications System Release 2.0 MLX-10™ Non Display Telephone User's Guide...
Page 2: Electromagnetic Interference Information
Federal Communications Commission (FCC) Electromagnetic Interference Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 3: Table Of Contents
Contents About This Guide Conventions How to Comment on This Guide Your MLX-10 Telephone MLX-10 Telephone Dedicated Feature Buttons Line Buttons 1-12 Line Button Lights 1-13 Caring for Your Phone 1-14 Adjusting the Desk Stand 1-16 Additional Equipment Contents...
Page 4 Contents Quick Start Identifying Call Types Making Calls Answering Calls Transferring Calls Setting Up a Conference 2-11 Using and Programming Features Using Features Programming Features Feature Finder Contents...
Page 5 Contents Features Account Code Entry Auto Dial Callback Call Waiting 5-12 Conference 5-14 Coverage 5-18 Do Not Disturb 5-27 Forward and Follow Me 5-30 Headset/Handset Mute 5-34 Language 5-36 Last Number Dial 5-37 Line Request 5-38 Messaging 5-39 Night Service...
Page 6 Contents Features (contiunued) Park 5-48 Personal Speed Dial 5-52 Pickup 5-54 Privacy 5-57 Recall 5-59 Reminder Service 5-60 Ringing Options 5-62 Saved Number Dial 5-66 Signaling and Notify 5-68 System Speed Dial 5-71 Transfer 5-73 Voice Announce 5-82 Volume 5-83...
Page 7 Contents Programming Special Characters Feature Codes Programming Codes Contents...
Page 9: Important Safety Instructions
The telephone can be hazardous if immersed in water. To avoid the possibility of electrical shock, do not use it when you are wet. If you accidentally drop it into water, do not retrieve it until you have first unplugged the line cord from the modular wall jack.
Page 10: Save These Instructions
Never spill liquid of any kind on the telephone. Do not use the telephone near a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area in question. The telephone’s electrical contacts could generate a tiny...
Page 11: About This Guide
About This Guide This guide gives you the information you need to use your MERLIN LEGEND™ Communications System non-display phone. If you have any questions about using your phone’s features, contact your system manager. He or she is a co- worker who is responsible for managing the system.
Page 12: Conventions
Bold type is used for phone buttons. Press programmed Auto Dial button. Italic type is used for emphasis and as a substitute for information for which you must supply a specific value. Dial feature code. type is used for information on...
Page 13: How To Comment On This Guide
How to Comment on This Guide We welcome your feedback on this guide. Please use the feedback form on the next page. If the form is missing, send your comments to A. Sherwood, AT&T, 99 Jefferson Road, Rm. # 2A25, Parsippany, NJ 07054.
Page 14: Your Mlx-10 Telephone
Your MLX-10 Telephone The MLX-10™ non-display telephone has many features. Some of these, such as Transfer and Conference, are built in. Others, such as Forward and Call Waiting, can be programmed and used when you need them. Your MLX-10 telephone is shown on the next page.
Page 15: Mlx-10 Telephone
Your MLX-10 Telephone MLX-10 Telephone MLX-10 Telephone...
Page 16 Button labeling card Line buttons The 10 buttons with red and green lights A card you can label with the line or used to make and receive calls and feature assigned to each line button. program unlabeled buttons for feature use.
Page 17: Dedicated Feature Buttons
These buttons are programmed for the features you use most often. Four of the buttons have lights next to them to show their on/off status. The lights next to Feature, HFAI, and Speaker are green. Mute is red.
Page 18 Press Speaker while the speakerphone is in use to hang up the phone. Transfer Press to send a call to an inside extension or outside number. Press to add another person to a call for Conf conferencing with up to five people, including you.
Page 19 As a reminder, the phone beeps once every 60 seconds. More than one call at a time can be put on hold. Press the line button with the flashing green light to return to the call.
Page 20: Line Buttons
If you have SA buttons, use them for both inside and outside calls. You must enter a dial-out code (usually a 9) to make an outside call on a SA button. You can program a feature onto any unlabeled line button.
Page 21 Your MLX-10 Telephone Phones with SA Buttons SA Ring. Use this button to make and receive both inside and outside calls. To call an inside number, dial only the extension. For outside calls, dial a dial-out code (usually a 9) before the phone number.
Page 22 Your MLX-10 Telephone SA Originate Only. Use this button only to make calls; calls do not come in on this button. To make an outside call, enter a dial-out code (usually a 9) before dialing the phone number. This button is set up by your company to make either inside ringing or voice-announced calls (not both).
Page 23 ICOM Ring. Use this button to make inside ringing calls and to receive both inside ringing and voice-announced calls. You cannot use this button for outside calls, but they can be transferred to you. ICOM Voice. Use this button to make inside voice- announced calls and to receive both inside ringing and voice-announced calls.
Page 24 Your MLX-10 Telephone ICOM Originate Only. Use this button to make inside calls; calls do not come in on this button. This button is set up by your company to make either inside ringing or voice- announced calls. 555-1234. Use any button labeled with a phone number to make or receive outside calls only.
Page 25: Line Button Lights
Your MLX-10 Telephone Line Button Lights Each line button has two lights next to it, a red one and a green one, showing whether the line is available, in use, or on hold. Meaning Light You are automatically connected to this line Steady red when you lift the handset.
Page 26: Caring For Your Phone
Your MLX-10 Telephone Caring for Your Phone First unplug the phone from the wall jack, then use a soft cloth lightly dampened with water or a mild soap solution to clean the phone. CAUTION: To prevent permanent damage, do not immerse the phone in water or any other liquid, or use liquid or aerosol cleaners directly on the phone.
Page 27: Adjusting The Desk Stand
The angle of a desktop phone can be adjusted to two positions, low and high, as shown in the diagram at the bottom of the user card tray. To make the adjustment, put the phone face down on a flat surface, remove the cord from the clips in the stand, and follow the steps below.
Page 28 Your MLX-10 Telephone Lower the stand and press the tab at the top into the corresponding slot on the phone. Replace the cord in the clips in the stand. The desk stand is removed when mounting MLX-10 on the wall.
Page 29: Additional Equipment
Headsets For hands-free operation of the telephone, four headsets are now available: The StarSet® Headset has a single ear tip and is worn without a headband. The Mirage® Headset has a single disk-shaped receiver and is worn without a headband.
Page 30: Quick Start
Quick Start Quick Start helps you begin using the basic features of your MLX telephone immediately. To use features not addressed in this chapter, see Chapter 5, “Features.” Identifying Call Types Your telephone provides distinctive rings to identify ringing calls. It also provides tones to assist you in using system features or making calls.
Page 31 Quick Start To Identify Ringing Calls Your phone uses four distinctive ringing patterns to help you identify different types of incoming calls. Ring Meaning An inside call One long ring An outside call One long ring and one short ring...
Page 32 Quick Start To Identify Tones When making a call or using a feature, you may hear a different tone. These tones are described as follows. Tone Meaning Dial tone (steady tone) You can make a call. Busy (slow repeating tone) The phone you are calling is busy.
Page 33: Making Calls
ICOM or SA buttons assigned to receive calls are in use, you hear a busy signal. See “Voice Announce” and “Do Not Disturb” in Chapter 5. To make an inside ringing call, use an ICOM Ring or SA Ring button. Making Calls...
Page 34 Lowering the volume of the speakerphone reduces the interference. Also, do not place anything in front of the microphone. If the red light next to the ICOM or SA button is not on, press the button. The red light goes on.
Page 35 Only SA buttons need a dial-out code (usually a 9) before dialing the phone number. 1. If the red light next to the line button you want to use is not on, press the button. The red light goes on.
Page 36: Answering Calls
Mute to turn it off.) Use HFAI. HFAI must be on before the call comes in. To answer a call, simply talk directly into the speakerphone. Answering Calls 2 - 7...
Page 37 The red light goes on. Lift the handset or press Speaker. Both the red and green lights next to the line button stay on while you are on the call. If You Are on the Phone: To put a call on hold, press Hold.
Page 38: Transferring Calls
Chapter 5 for more information on these features. If the light is off, go to Step 2. Press Transfer. The tail is put on hold automatically and the system selects an SA or ICOM button. Press the Auto Dial button or dial the person’s extension.
Page 39 To Transfer to an Outside Number Press Transfer. The call is put on hold automatically. Press a line button to get an outside line, or press an SA button and dial the dial-out code. You hear a dial tone. Dial the outside number.
Page 40: Setting Up A Conference
Press Conference after the person answers and you have announced the call. The green light next to the line button flashes, signaling that the tail is on hold for the conference. If the next call is an inside extension, press an ICOM or SA button;...
Page 41 Press Conference again to add another person. You are separated from the conference while you add the next person, but the participants who are already on can still talk. Repeat Steps 3 through 5 to add more participants.
Page 42 To rejoin the conference, press the line button of any participant. To Drop a Conference Participant Press Drop. The drop feature does not work when the conference is on hold. Press the line button of any participant. 2-13 Setting Up a Conference...
Page 43: Using And Programming Features
Whether the feature needs a programmed line button. Some features, such as Saved Number Dial, cannot be used with feature codes. You need to program a button to turn the feature on and off. The light next to the button provides a visual reminder when the feature is in use.
Page 44 Signaling and Notify Whether the feature can be used only by dialing a feature code. Some features are meant to be used by dialing a 1-, 2-, or 3-digit code. For example, Personal Speed Dial allows you to dial phone numbers quickly by using codes instead of programming separate Auto Dial buttons to dial each number.
Page 45 Using and Programming Features General instructions for using and programming features follow. Specific instructions for using and programming each feature are in Chapter 5. Using and Programming Features 3-3...
Page 46: Using Features
Dial a feature code. You can use many features that do not appear on the Menu or Feature screen by pressing the Feature button and dialing a 1-, 2-, or 3- digit feature code. You can also use feature codes for features that you only use occasionally instead of programming them on line buttons.
Page 47: Programming Features
Replace cover with the textured side up. 1. Press Feature and dial 00. 2. Press the button you labeled. 3. Dial the programming code (listed in the card tray or in Appendix C). Some features require additional entries. For example, you must enter an extension for inside Auto Dial.
Page 48: Feature Finder
Feature Finder The Feature Finder on the next few pages helps you easily identify and find features by function instead of by name: Calling Basics Covering Calls Messaging and Paging Privacy Ringing Chapter 5 lists features alphabetically with descriptions and step-by-step instructions for programming and use.
Page 49: Calling Basics
Account Code Entry Enter an account code before or during a call Conference Add as many as four others to the same call Transfer Transfer a call Transfer Transfer a call to a busy extension and hold...
Page 50: Covering Calls
Stop your internal calls from going to Coverage Messaging and Paging See . . . If you want to . Messaging Let a co-worker know you called or find out if you have a fax or operator or voice message Paging Broadcast an announcement Park...
Page 51 Do Not Disturb Prevent interruptions by blocking calls to your phone Privacy Prevent co-workers from joining your calls Prevent the person on a call from hearing Headset/Handset Mute you speak to someone in your office Receive voice-announced calls Voice Announce Ringing If you want to .
Page 52: Features
Some features have to be programmed on your phone before you can use them. Others are built in to the system and do not need programming. You use most features by pressing a programmed button or pressing Feature and dialing a feature code.
Page 53: Account Code Entry
Account codes help your company track phone use to bill clients and to forecast budget costs. You can use account codes for incoming as well as outgoing calls, if your system is programmed for both. If your system has this feature, your choices are: Required.
Page 54 Account Code Entry Button Label the button to be programmed Account Code. P r e s s F e a t u r e and and dial 0 0 . Press the button you labeled Account Code. Dial Press Feature and dial...
Page 55 NOTE: If you make a mistake, you can correct the code using the above procedure. If an account code is already entered for a call that is transferred to you, it cannot be changed. Account Code Entry 5 - 4...
Page 56: Auto Dial
You can program inside Auto Dial buttons for extensions of co-workers or paging areas. The green light next to the Auto Dial button goes on if your co-worker is on the phone or using Do Not Disturb. (See Do Not Disturb.)
Page 57 21 for outside numbers. See Notes. Dial the extension or outside number (including any necessary dial-out code, long-distance carrier code, area code, and special characters). See Notes. Repeat Steps 1, 3, 4, and 5 to program additional buttons. Press Feature and dial NOTE:...
Page 58: Ringing Calls
To Use an Inside Auto Dial Button for Ringing Calls Press the programmed Auto Dial button. Your speakerphone goes on, and the number is dialed a u t o m a t i c a l l y . Auto Dial 5 - 7...
Page 59: Callback
Features Callback When you reach a busy extension. or the outside line you want to use is busy, use Callback to place the call automatically when the extension or line is free. You’ll hear a priority ring-me long ring and three short rings—as soon as the extension or line is free.
Page 60 You hear three short beeps, and your call is dialed automatically. NOTE: The other phone does not ring until you lift the handset or press Speaker. C a l l b a c k 5 - 9...
Page 61: Outside Lines
If you hear a fast busy signal after dialing an outside number, press Callback or press Feature and dial If you hear a second dial tone, finish dialing the number and press #. Dial the outside number. Hang up when you hear five short beeps.
Page 62 When you reach a busy line or extension and hear five short beeps, hang up. Your call is placed in queue until the line or extension becomes available. The green light next to the line button flashes. When you hear one long ring and three short rings, lift handset or press Speaker.
Page 63: Call Waiting
Call Waiting informs you of inside calls (single beep) and outside calls (double beep). To answer a waiting call, you can either hang up or put your current call on hold. If you hang up, your phone will ring with the waiting call.
Page 64: Waiting Call
Press Feature and dial 87. You are connected to the call. To return to the call on hold, press the button with the fast-flashing light. Call Waiting 5-13...
Page 65: Conference
Make a call to the first extension or outside number. Press Conference after the person answers and you have announced the call. The green light next to the line button flashes, signaling that the call is on hold for the conference. 5-14...
Page 66 Features If the next call is an inside extension, press an ICOM or SA button; if it is an outside number, press an SA or line button. NOTE: If you have SA buttons and any are available, the system selects one automatically for you.
Page 67 Press Conference again to add another person. You are separated from the conference while you add the next person, but the participants who are already on can still talk. Repeat Steps 3 through 5 to add more participants.
Page 68 To rejoin conference, press the line button of any conference participant. To Drop a Conference Participant Press Drop. Press the line button of any conference participant. NOTE: You cannot use Drop when a conference is on hold. All parties will be disconnected. 5-17 Conference...
Page 69: Coverage
In addition, you can program a button to turn all Coverage of your calls on and off. Individual Coverage A co-worker providing Individual Coverage for you can have his or her phone programmed with a button for either primary or secondary Individual Coverage.
Page 70: Group Coverage
Coverage groups. Group Coverage allows a secretary, for example, to answer calls for everyone in a department. You can send your calls to Group Coverage only if the system is set up with Coverage groups and you are a member of a group. 5-19...
Page 71 Coverage you may have. Sending Your Calls to Coverage If you have Coverage, all of your calls are sent to it unless you program your phone to limit Coverage in one or more of the...
Page 72 However, the call is sent to any other extensions covering you. If you set the Ring Timing option for No Ring on any outside line, SA, or ICOM buttons, calls arriving on those buttons do not go to Coverage. (See Ringing Options.)
Page 73 NOTE: This feature does not require a programmed button. Once you have dialed 48 only your outside calls are covered. This remains in effect until you repeat this procedure and dial 48 to send all your calls to Coverage. To Program a Coverage VMS Off...
Page 74 Features To Turn Coverage VMS On and Off Press Coverage VMS Off. The green light next to the line button goes on. Only your inside calls will go to voice mail. Press Coverage VMS Off again. The green light next to the button goes off. Both your inside and outside calls will go to voice mail.
Page 75 Features NOTE: When the light at this button is off, all calls to you are sent to Coverage, unless you have also activated Coverage Inside Off or Coverage VMS, as described in the preceding sections. Receiving Calls Sent to Coverage...
Page 76 Dial 41 to program secondary Coverage on the button. Dial the extension of the phone you want to cover. Press Feature and dial To Program a Group Coverage Button Label the button to be programmed as Group Coverage —(name).
Page 77 To Cover Calls for an Individual or a Group When a call rings on Individual Coverage or Group Coverage, if the red light is not already on next to this button, press the button. Lift the handset or press Speaker.
Page 78: Do Not Disturb
When you have Do Not Disturb on, calls to you are handled as follows: Calls from outside numbers Your phone does not ring, but the green light next to the line button flashes. The caller hears ringing. Calls from inside extensions Your phone does not ring, and the light next to the line button does not flash.
Page 79 Features When you turn on the Do Not Disturb feature, your phone can automatically post the message Not Disturb. This message appears on the display of an inside caller with a display phone when he or she calls you. When you turn off the feature, the message is canceled.
Page 80 To Use Do Not Disturb To turn on Do Not Disturb, press the programmed Do Not Disturb button. The green light next to the button goes on. The green light next to Posted Message also goes on, indicating that the message is posted.
Page 81: Forward And Follow Me
Forward and Follow Me send your calls to another extension or to an outside phone. This allows callers to reach you when you are not working at your own desk, or allows you to send your calls to another phone when you are too busy to answer or want them screened.
Page 82 Press Forward, or press Feature and dial 33. Dial the extension. If you have a Forward button, the green light next to it goes on. If you have lifted the handset or pressed Speaker, you hear a double break in dial tone. Your calls are now forwarded to the extension.
Page 83 If you have SA buttons, dial the dial-out code; if you have ICOM buttons, dial 9, then the phone number and #. If you have a Forward button, the green light next to it goes on. If you have lifted the handset or pressed Speaker, you hear a double break in dial tone.
Page 84 Dial your extension. (In effect, you are “forwarding” your calls to your own phone.) If you have a Forward button, the green light next to it goes off. If you have lifted the handset or pressed Speaker, you hear a double break in dial tone.
Page 85: Headset/Handset Mute
When you press the programmed Headset/Handset Mute while using the handset or headset, the red light next to the button goes on and the microphone in the headset or handset goes off. The light goes off and the microphone comes back on when you press Headset/Handset Mute again or when you hang up.
Page 86 To Turn Headset/Handset Mute On and Off To turn on, press Headset/Handset Mute while using the headset or handset. The red light next to the button goes on, and the caller cannot hear you. To turn off, press Headset/Handset Mute again.
Page 87: Language
The MLX-10 telephone is available in three separate versions, with factory-imprinted buttons in English, French, or Spanish. When operating in English, you set the Reminder Service in 12-hour format (a.m. or p.m.); in French or Spanish, in 24-hour format. Language 5-36...
Page 88: Last Number Dial
Features Last Number Dial Use Last Number Dial to redial automatically the last inside or outside number you called. To Program a Last Number Dial Button Label the button to be programmed as Last Number. Press Feature and dial 00.
Page 89: Line Request
Line Request puts you in queue (in line) for access to a busy outside line. When the line becomes available, your phone alerts you with a beep. (A line is busy if the green light next to the line button is on. ) Line Request works only on line buttons labeled with a phone number.
Page 90: Messaging
Features Messaging When you call a co-worker who has a display phone, you can leave a message that you called on his or her display. You can also post a message that co-workers with display phones will see when they call you.
Page 91 You continue to hear a busy signal or ringing, but your co-worker’s Message light goes on and the message is recorded. If the person has a full message box or does not have a display phone, you hear a single beep.
Page 92 Dial your co-worker’s extension. Posting Messages You can post a message that will appear on the display of a co-worker’s display phone when he or she calls you. To do so, you must program a Posted Message button on your phone.
Page 93 Do Not Disturb feature, automatically posts the message Do Not Disturb. When you turn off the feature, the message is canceled. (See Do Not Disturb.) However, posting or canceling the message does not turn the feature on or off.
Page 94: Receiving Messages
Dial 00. The light next to the button goes off. Receiving Messages When the red Message light on your phone is on, you have a message from the system operator. Call the operator to get the message. Depending on how your system is set up, you may also have a voice mail message or a fax.
Page 95: Night Service
If Night Service is activated, it may restrict you from making outside calls. If you need to make an outside call, you must dial a password to override the restrictions. Your system manager can supply the password.
Page 96: Paging
Speakerphone Paging is heard on all speakerphones or, if set up by your company, by a selected group such as a department or work area. A Page All number is reserved for paging all the speakerphones;...
Page 97 Features To Program Speakerphone Paging Buttons Label the button with Group Page —(name) or Page All. Press Feature and dial 00. Press the button you labeled Group Page —(name) or Page All. Dial 22 and Group Page or Page All extension.
Page 98 Press Loudspeaker Page. Press Feature and dial 9 and the Loudspeaker Page line number. If necessary, dial the code for the zone you want to page. If the loudspeaker system has more than one zone, you will hear a beep or dial tone after pressing Loudspeaker Page.
Page 99: Features
If your co-worker doesn’t answer when you transfer a call, use Park to hold the call while you page him or her. When you park a call on your phone, you are putting it on hold so it can be answered from any phone in the system.
Page 100 ICOM or SA button and dial the Group Page or Page All extension. Announce the call and give your extension. If a parked call is unanswered, it rings back at your phone. NOTE: You can pick up a call you parked at your extension without waiting for it to ring back by pressing the line button where the call is parked.
Page 101 Press Loudspeaker Page, or press Feature and dial 9 and the Loudspeaker Page line number. If necessary, dial the code for the zone you want to page after hearing a beep and a dial tone. Announce the call and give your extension.
Page 102 Features To Pick Up a Parked Call Lift the handset or press Speaker. Press Pickup, or press Feature and dial 9. Dial the extension where the call is parked. Park 5-51...
Page 103: Personal Speed Dial
Features Personal Speed Dial Use Personal Speed Dial to dial 2-digit codes instead of the entire dialing sequence for numbers you call often. Personal Speed Dial can be used for account codes, long-distance access codes, and area codes. You can program Up to 24 Personal Speed Dial codes that can be used only from your phone.
Page 104 To Use Personal Speed Dial Select the appropriate SA, ICOM or line button. Press Feature. Dial the 2-digit Personal Speed Dial code (01-24). Your speakerphone goes on, and the number is dialed automatically, Personal Speed Dial 5-53...
Page 105: Pickup
You can pick up calls by dialing the feature code for Pickup along with the ringing phone’s extension or the number of the line with the call. You can also press a programmed Pickup button. Your company can also use Group Pickup to organize your co-workers into groups.
Page 106 Press the button you labeled Pickup. Dial Press Feature and dial To Use a General Pickup Button Press the general Pickup button or press Feature and dial 9 . Your speakerphone turns on automatically. Dial the extension or line number.
Page 107 Your speakerphone turns on automatically, and you are connected to c a l l . To Program a Group Pickup Button Label the button to be programmed as Pickup -—(name of group). NOTE: You must already be assigned to a pickup group by your system manager.
Page 108: Privacy
Privacy prevents co-workers who share a line with you from connecting to your calls. You can turn on Privacy before or during a call and it remains on until you turn it off. If another person has already joined your call, turning Privacy on does not drop the person from the call.
Page 109 Features To Use Privacy To turn on, press Privacy, or press Feature and dial 3 1 . To turn off, press Privacy, or press Feature and dial Privacy 5-58...
Page 110: Recall
If you make a mistake, press Recall and begin dialing again. If you are able to use Recall on your system, you can use it when you are on a call on an outside line button, or on an inside or outside call on an SA or ICOM button.
Page 111: Reminder Service
Features Reminder Service Use Reminder Service to set your phone to ring at a set time like an alarm clock. Your phone rings at that time, then cancels the reminder. You can set only one reminder at a time. To Program a Reminder Set Button Label the button to be programmed as Reminder Set.
Page 112 Features To Program a Reminder Cancel Button Label the button to be programmed as Reminder Cancel. Press Feature and dial 00. Press the button you labeled Reminder Cancel. Dial Press Feature and dial To Cancel A Reminder Press Reminder Cancel, or press Feature and dial The reminder is canceled.
Page 113: Ringing Options
Ringing Options You can program several ringing options that determine how your phone rings when you receive a call from an inside extension or an outside number. (These options are in addition to the system’s distinctive ringing patterns for inside, outside, transferred, and Callback calls, described in Chapter 2.)
Page 114 SA Originate Only or ICOM Originate Only buttons because they do not receive calls. Abbreviated Ringing options specify how your phone rings when you are already on a call and another call comes in. You program your phone to ring in one of the following ways: —...
Page 115 To Program Ring Timing Options Press Feature and dial 00. Do one of the following: To program this option for all outside line buttons, press any outside line button. To program this option on an individual outside line, SA, ICOM, or Coverage button, press that button.
Page 116 Press any ICOM or SA button. Dial Dial a digit from 1 to 8. Each time you dial a digit, the phone rings once with the pattern corresponding to your selection. Repeat Step 4 as many times as you like. When you...
Page 117: Saved Number Dial
Features Saved Number Dial When you reach a busy or unanswered number that you intend to call again later, use Saved Number Dial to save it and redial it automatically with the press of a programmed button. Saved Number Dial lets you make other calls in the meantime.
Page 118 When you reach a busy or unanswered number, press Saved Number before hanging up. To redial number, press the same type of button (ICOM, SA, or Pool) you used to place the call the first time. Press Saved Number. Your speakerphone goes on, and the number is dialed automatically.
Page 119: Signaling And Notify
Features Signaling and Notify Use Signaling to beep or use Notify to turn on a light on a co- worker’s phone. Signaling. To use Signaling, program a Signal button. You can then signal your co-worker without lifting your handset. Your co-worker’s phone beeps for as long as you hold down the button.
Page 120 Features To Program a Signal Button Label the button to be programmed as Signal — (name). Press Feature and dial 00. Press the button you labeled Signal —(name). Dial Dial your co-worker's extension. Press Feature and dial To Use Signaling Press Signal —(name) without lifting the handset.
Page 121 To Use Notify To turn on Notify lights, press Notify Send —(name) button. The lights go on next to the Notify Send -(name) button on your phone and next to the Notify Receive -(name) button on your co- worker’s phone.
Page 122: System Speed Dial
Features System Speed Dial Use System Speed Dial to dial 3-digit codes (from 600 to 729) instead of phone numbers. These 3-digit codes are programmed by your company. Ask your system manager for list of the codes and record them on the card tray under your phone.
Page 123 To Use System Speed Dial Lift the handset or press Speaker. Do one of the following: Press the programmed System Speed Dial button. Press Feature and dial the 3-digit System Speed Dial code. Your call is dialed automatically. 5-72 System Speed Dial...
Page 124: Transfer
You can transfer calls to inside extensions and outside numbers. When a call you transferred to an extension goes unanswered (for a length of time that depends on how your system is set up), it may ring back at your phone.
Page 125 “To Transfer to an Inside Extension Using One- Touch Transfer” in this section. If you do not have Auto Dial buttons or your system is not set up for One- Touch Transfer, see “To Transfer to an Inside Extension without Using One-Touch Transfer” in this section.
Page 126 If the light is on, the person is unavailable. See “Handling an Unsuccessful Transfer” in this section. If the light is off, go to Step 2. Press Transfer. The call is put on hold automatically and the system selects an SA or ICOM button. Transfer 5-75...
Page 127 If the light is off, go to Step 2. Press the button for the person’s extension. The call is put on hold and the extension is dialed automatically. Announce the line that the call is on. If the person accepts the call, hang up.
Page 128 See “Handling an Unsuccessful Transfer” in this section. If the light is off, go to Step 2. Press the button for the person’s extension. The call is put on hold and the extension is dialed automatically. For a transfer without consultation, hang up. The call is transferred.
Page 129 To Transfer to an Outside Number Before you try to transfer a call to an outside number, check with your system manager. Your communications system. may have restrictions on outside transfers.
Page 130 Paging allows you to broadcast an announcement over co-workers’ speakerphones or over a loudspeaker system. Park and Paging allow you to put a call on hold and page a co-worker to pick up the call from another telephone. Camp-On When you are transferring a call to a busy extension, you can use Camp-On to keep the call at your co-worker’s extension...
Page 131 The person is available, but does not want to take the call immediately. In this case, the person does not hear a tone when you use Camp-On.
Page 132 Features To Use Camp-On If you try to transfer a call and reach a busy extension, or if the person receiving the transfer wants to wait before taking the call, do one of the following: Press Camp-On. Press Feature and dial 57.
Page 133: Voice Announce
You can turn it back on whenever you wish. (The default is to receive all voice announcements. ) You do not have to program a button to turn this feature on and off. To Program Voice Announce Press Feature and dial 00.
Page 134: Volume
You can set each of these volume levels independently of the others; it will stay as you set it until you change it again. Press the side of the Volume button labeled...
Page 135: Programming Special Characters
Programming Special Characters When you program Auto Dial buttons or Personal Speed Dial codes, you are storing a sequence of numbers to be dialed automatically. Some dialing sequences need special characters. For example, you would press Hold to insert a...
Page 136 End of Dialing. Used to signal the end of the dialing sequence or to separate group digits, for example, account code from number dialed. Programming Special Characters...
Page 137: Feature Codes
Some features, like Do Not Disturb, must be programmed onto a line button to turn the feature on and off. The light next to the button reminds you that the feature is in use. Feature codes for your MLX-10 phone follow.
Page 138 33 + your extension cancel sending from your telephone Last Number Dial Messaging 53 + extension cancel message† leave message leave message without calling† 53 + extension †Denotes features that must be used via feature codes. Feature Codes...
Page 139 Recall Reminder Service s e t 81 + time + or P (English only) cancel System Speed Dial System Speed Dial Code (600-729) † Denotes features that be used via feature codes. Feature Codes B - 3...
Page 140: Programming Codes
Programming Codes Programming codes are used to program a feature onto a button for one-touch feature use or to set up how your phone works, You can use any unlabeled line button to program features of your choice. For more information on programming, see Chapter 3.
Page 141: Feature Code
Forward Headset/Handset Mute† Last Number Dial Messaging leave message posted message† †Denotes features that must be programmed onto a line button. ‡Denotes features that setup how your phone works; they are not used by pressing a programmed button. Programming Codes...
Page 142 [1-8] † Denotes features that must be programmed onto a line button. ‡ Denotes features that set up how your phone works; they are not used by pressing a programmed button. Programming Codes...
Page 143 System Speed Dial code (600-729) Voice Announce on‡ o f f ‡ † Denotes features that must be programmed onto a line button. your phone works; they are not ‡ Denotes features that setup how button. used by pressing a programmed...
Page 144 Delay ring 5-18—5-19 Button labeling card 1-3 Desk stand 1-3, 1-14—1-15 Dial-out code 1-7—1-9, 1-11 Dialpad 1-3 Distinctive ringing 2-2 Do Not Disturb 2-4, 5-27— 5-29, 5-42, 5-68 Call Waiting 5-12—5-13 Drop 1-5, 2-13, 5-11, 5-14, Callback 5-8—5-11 5-17 Calls answering 2-7—2-8...
Page 145 Index HFAI 1-4 Hold 1-6 Feature buttons, dedicated 1-3—1-4 Feature button 1-4 ICOM button 1-7, 1-10—11, codes 3-2, 3-4, B-1 1-22 programming 3-5 originate only 1-11 Follow Me 5-30—5-33 Immediate ring 5-18—5-19, Forward 5-30—5-33 5-62 Individual coverage 5-18, 5-24—5-25 Group coverage 5-19—...
Page 146 Page All 5-45 Message Paging 5-45—5-47 posted 5-28, 5-41—5-43 Park 5-48—5-51 Message Light 1-3, Password 5-44 5-39, 5-43 Personal Speed Dial 5-52— Messaging 5-39—5-43 5-53 Microphone 1-3 Special characters 5-53, Mute 1-4, 2-7 Personalized ring 5-63 Pickup 5-51, 5-54—5-56 Pool 1-9 Posted Message 5-28, 5-41—5-43...
Page 147 Index Speakerphone paging 5-45—5-46, 5-49 Special characters 5-53, Recall 5-59 Reminder Service 5-60— System Speed Dial 5-71— 5-72 5-61 Repeated ring 5-63 Ring timing 5-62 Ringing options 5-18—5-19, 5-62—5-65 Telephone MLX-10 1-2 Tones 2-3 Transfer 1-5, 2-9—2-10, 5-73—5-81 Button 1-7—1-9 Originate Only 1-9 Ring 1-8—1-9...
Page 148 Index User cards and tray 1-3 1-8, 1-10, Voice announce 5-75, 5-82 Volume 5-83 Volume control Voice messaging systems 5-20, 5-39 Zone, paging 5-45 IN-5 Index...

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Merlin legend release 2.0 mlx-10 non display Merlin legend

AT&T Merlin Legend MLX-10 User Manual

About this Guide

Your MLX-10 Telephone

2 Quick Start

3 Using and Programming Features

4 Feature Finder

5 Features

Features

Quick Links

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