Page 1 MERLIN LEGEND COMMUNICATIONS SYTEM Release 2.0 MLX-10D , MLX-28D , and MLX20L Display Telephones User’s Guide 555-620-122 Issue 1 October 1992...
Page 2: Interface Information
Copyright © 1992 AT&T All Rights Reserved Printed in U.S.A. Notice Every effort was made to ensure that complete and accurate at the time 01 subject to change. Federal Communications Commission (FCC) Electromagnetic Interference Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Page 3: Table Of Contents
Contents About This Guide Conventions How to Comment on This Guide Your Display Telephone MLX-10D Telephone MLX-28D Telephone MLX-20L Telephone MLX Telephones The Display Area Dedicated Feature Buttons Line Buttons Line Button Lights Caring for Your Phone Adjusting the Desk Stand Additional Equipment 1 - 5 1 - 6...
Page 4 Contents Quick Start Identifying Call Types Making Calls Answering Calls Transferring Calls To Set Up a Conference Using and Programming Features Using Features Programming Features Feature Finder Contents 2-11...
Page 5 Contents Features Account Code Entry Alarm Clock Auto Dial Callback Call Waiting Conference Coverage Do Not Disturb Extension Directory Forward and Follow Me Headset/Handset Mute Inspect Language Last Number Dial Line Request Messaging Night Service Contents 5-11 5-16 5-18 5-22 5-32 5-35 5-37...
Page 6 Contents Features Paging Park Personal Directory Personal Speed Dial Pickup Privacy Recall Reminder Service Ringing Options Saved Number Dial Signaling and Notify System Directory System Speed Dial Timer Transfer Voice Announce Volume Contents (continued) 5-58 5-62 5-66 5-72 5-75 5-80 5-82 5-84 5-87...
Page 7 Contents Programming Special Characters Feature Codes Programming Codes Feature Name Display Abbreviations Contents...
Page 9: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS Always follow these basic safety precautions when using your telephone equipment. These precautions reduce the risk of fire, electrical shock, and injury to you and damage to the equipment. Read and understand all instructions. Follow all warnings and instructions marked on or packed with the telephone.
Page 10: Save These Instructions
Do not use the telephone during electrical storms in your immediate area. There is a remote risk of electrical shock from lightning. Unplug the telephone from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners on the telephone.
Page 11: About This Guide
About This Guide This guide gives you the information you need to use your MERLIN LEGEND™ Communications System display phone. If you have any questions about using your phone’s features, contact your system manager. He or she is a co-worker who is responsible for managing the system.
Page 12: Conventions
About This Guide Conventions The following typographical conventions are used in this guide: Bold type is used for phone buttons. Press Menu to to list features and functions. width type is used for information on Constant phone display screens or on a PC screen. Select Ext Program.
Page 13: How To Comment On This Guide
About This Guide How to Comment on This Guide We welcome your feedback on this guide. Please use the feedback form on the next page. If the form is missing, send your comments to A. Sherwood, AT&T, 99 Jefferson Road, Rm.
Page 14: Your Display Telephone
Your Display Telephone The MLX-10D™, the MLX-20L™, and the MLX-28D™ phones are all display phones. The differences are the number of buttons available (10, 20, or 28) to make and receive calls and the size of the display. The three MLX display phones that can be used with the co on the following pages.
Page 15: Mlx-10D Telephone
Your Display Telephone MLX-10D Telephone See descriptions on page 1-5. MLX-10D Telephone...
Page 16: Mlx-28D Telephone
Your Display Telephone MLX-28D Telephone See descriptions on page 1-5, Handset Speaker Display Screen Display Buttons (8) Button Labeling Cards Line Buttons (28) Message Dialpad Microphone (underneath) -Volume Control Dedicated Feature Buttons (8) User Cards and Tray MLX-28D Telephone Light...
Page 17: Mlx-20L Telephone
Your Display Telephone MLX-20L Telephone See descriptions on page 1-5. MLX-20L Telephone...
Page 18: Mlx Telephones
Your Display Telephone MLX Telephones Button labeling cards Cards you can label with the line or feature assigned to each line button. Contrast control (not shown) On MLX-20L Telephones only, a sliding switch on the top of the phone used to brighten and dim the display.
Page 19: Abbreviations
Your Display Telephone The Display Area The display on your phone acts as an alarm clock, timer, phone book, and message center. It also helps you locate features you want to use or program. If you have a MLX-20L phone, you have the large 24-character) display.
Page 20 Your Display Telephone The display has labeled and unlabeled buttons next to or below it. The labeled buttons — Home, Menu, Inspct, and More — are used to move among the display screens. The unlabeled buttons are used to access and activate features. The functions of the unlabeled buttons change when the screens change.
Page 21 Your Display Telephone Home Screen The Home screen is your display’s “home base”. The information on this screen changes if you are making a call, answering a call, using a feature, or programming your phone. Press Home whenever you want to return to the Home screen.
Page 22 Your Display Telephone 2-Line Display Home Screen and Display Buttons Line 1 (Top Line) The top line gives calling information: When you’re not on the phone, the top line of the Home screen is blank. However, if you’re using a Posted Message to let co-workers know where you are when you don’t answer the phone, the message you’ve selected appears as a reminder, as in the examples...
Page 23 Your Display Telephone the call came in on and, if your company subscribes to an automatic number identification (ANI) service, the caller’s number. Press More to find out who is transferring a call to you and to see additional information. NOTE: The availability of the caller identification information may be limited by local-serving...
Page 24: Menu Screen
Your Display Telephone Lines 3 through 7 (7-Line Display Only) Lines 3 through 7 appear on the large display only and are reserved for entries in your Personal Directory, a feature on the MLX-20L that stores, shows, and dials up to 50 numbers. Menu Screen The Menu screen lists features and functions you can use by pressing the button that corresponds to the feature or function...
Page 25 Your Display Telephone 2-Line Display Menu Screen and Display Buttons Press More to see the next screen. To adjust the contrast of a 7-line display, use the Contrast control on the top of the phone. To adjust the brightness of a 2-line display, select from the first screen.
Page 26 Your Display Telephone Inspect Screen The Inspect screen gives you information about active, incoming, and held calls. Press Inspct and then the line button for the call you want to inspect. Line 1 of the display shows the name or extension number of an inside caller or indicates if it is an outside call.
Page 27 Your Display Telephone 7-Line Display Inspect Screen and Display Buttons 2-Line Display Inspect Screen and Display Buttons The Display Area 1-14...
Page 28 Your Display Telephone Feature Screen The Feature screen gives you quick access to features you use often, without having to program them onto buttons. When you press Feature (located near the red Hold), feature names appear on the screen next to or opposite to the unlabeled display buttons.
Page 29 Your Display Telephone 7-line Display Feature Screen and Display Buttons 2-Line Feature Display Buttons When > is displayed, more information is available. Press More to display the next screen. The Display Area 1-16...
Page 30: Dedicated Feature Buttons
Your Display Telephone Dedicated Feature Buttons Eight imprinted (dedicated) feature buttons are located in the lower left corner of the phone. These buttons are programmed for the features you use most often. Four of the buttons have lights next to them on/off status.
Page 31 Your Display Telephone Press to turn on the speakerphone so you can Speaker make or answer a call Press to send a call to an inside Transfer outside number. Press to add another person to a call for Conf conferencing with up to five people, including you .
Page 32 Your Display Telephone Hold Press to put a call or conference on hold. The green light next to the line button with the call on hold flashes until the call is resumed or the person hangs up. A Call on Hold message is displayed.
Page 33: Line Buttons
Your Display Telephone Line Buttons The 10 or more buttons in the center of your phone are line buttons. Line buttons are used to make and receive inside and outside calls and are assigned by your company. The MLX10D phone has 10 buttons, the MLX-20L phone has 20 buttons, and the MLX-28D phone has 28 buttons.
Page 34 Your Display Telephone Phones with Buttons SA Ring. Use these buttons to make and receive both inside and outside calls. To call an ins the extension. For outside calls, dial a d a 9) before the phone number. SA Voice. Use this button to make inside voice-announced calls and outside calls, and to receive both inside and outside calls.
Page 35 Your Display Telephone Shared SA. Use this button to answer calls for co-workers and to join their conversations. Each button is linked to a specific SA button on a co-worker’s phone. Shared SA buttons are labeled either Shared SA Ring or Shared SA Voice, depending on which type of inside calls the button allows you to make.
Page 36 Your Display Telephone Phones with ICOM ICOM Ring. Use this button to make inside ringing calls and to receive both inside ringing and voice-announced calls. You cannot use this button for outside calls, but they can be transferred to you. ICOM Voice.
Page 37 Your Display Telephone Originate Only. Use this button to make inside calls; calls do not come in on this button. This button is set up by your company to make either inside ringing or voice-announced c a l l s . 555-1234.
Page 38: Line Button Lights
Your Dis~lay Telephone Line Button Lights Each line button has two lights next to it, a red one and a green showing whether the one, hold. Meaning Light You are automatically connected to this line Steady red when you lift the handset. The line is in use or the feature programmed Steady green onto the line button is in use.
Page 39: Caring For Your Phone
Your Display Telephone Caring for Your Phone First unplug the phone from the wall jack, then use a soft cloth Iightly dampened with water or a mild soap solution to clean the phone. CAUTION: To prevent permanent damage, do not immerse the phone in water or any other liquid, or use aerosol cleaners directly on the phone.
Page 40: Adjusting The Desk Stand
Your Display Telephone Adjusting the Desk Stand The angle of a desktop phone can be adjusted to two positions, low and high. To make the adjustment, put the phone face down on a fiat surface, remove the cord from the clips in the stand, and follow the steps below.
Page 41 Your Display Telephone 4. Lower the stand and press the tab at the top into the slot on the phone. Replace the cord in the clip in the stand. The desk stand is removed when mounting the MLX-10D phone on the wall. MLX-20L and MLX-28D phones cannot be wall mounted.
Page 42: Additional Equipment
Your Display Telephone Additional Equipment The following additional equipment is now supported: Four headsets Modular amplifier For detailed information about the actual use of the equipment, refer to the documentation packaged with each item. Headsets For hands-free opera ion of the phone, four headsets are available: The StarSet without a headband.
Page 43 Dis~lay Telephone your Modular Amplifier The Modular Amplifier connects the StarSet, Mirage, Supra, and Supra NC headsets to any MLX phone. The amplifier provides volume and mute controls. Additional Equipment 1-30...
Page 44: Quick Start
Quick Start Quick Start helps you begin using the basic features of your MLX phone immediately. To use features not addressed in this chapter, see Chapter 5, “Features.” Identifying Call Types Your phone provides distinctive rings to identify ringing calls. It also provides tones to assist you in using system features or making calls.
Page 45 Quick Start To Identify Ringing Calls Your phone uses four distinctive ringing patterns to help you identify different types of incoming Ring One long ring One long ring and one short ring One long ring and two short rings One long ring and three short rings Identifying Call Types calls.
Page 46 Quick Start To Identify Tones When making a call or using a feature, you may hear a different tone. These tones are described as follows. Tone Dial tone (steady tone) Busy (slow repeating tone) Fast busy (fast repeating tone) Alternating high and low tones Confirmation tone (double break in dial tone followed...
Page 47: Making Calls
Quick Start Making Calls A steady red light beside a line button indicates a free line. When you lift the handset to make a call, you are automatically connected to this line. To Make Inside Calls Inside calls are either voice-announced or ringing. When you make a voice-announced call by using an ICOM Voice or SA Voice button, your co-worker’s phone does not ring;...
Page 48 Quick Start NOTE: If you have difficulty hearing the other person while using your speakerphone, background noise may be interfering with the reception and transmission. Lowering the volume of the speakerphone reduces the interference. Also, do not place anything in front of the microphone. 1.
Page 49 Quick Start Make Outside Calls Use any SA button or any line button labeled with a phone number or Pool number to make an outside call. ICOM buttons are reserved for inside calls. Only SA buttons need a dial-out code (usually a 9) before dialing the phone number.
Page 50: Answering Calls
Quick Start Answering Calls Your phone alerts you to an incoming call in a few different ways. The phone can ring or you can receive a voice- announced call over the speakerphone. If you are using your phone, you may hear a Call Waiting signal (a beep) during your call.
Page 51 Quick Start To Answer Ringing Calls If You Are Not on the Phone: 1. A flashing green light next to a line button indicates a call is ringing on that line button. If the red light next to the button with the call is not on, press that line button. The red light goes on.
Page 52: Transferring Calls
Quick Start Transferring Calls You can transfer a call from your extension to another inside extension or an outside number. The following procedure provides the basic steps for transferring a call. To use one- touch transfer and other system features available during transfer, see “Transfer”...
Page 53 Quick Start 3. Press the Auto Dial button or dial the person’s extension. If the person is avail hang up. The call is transferred. If the person is unavailable, return to the caller by pressing the SA or line button with the held call.
Page 54: To Set Up A Conference
Quick Start To Set Up a Conference You can conference up to five people on the same conversation: one or two outside numbers and up to three extensions, including your own. 1. Make a call to the first extension or outside number. 2.
Page 55 Quick Start 5. Confirm participation: If the person is available, announce the conference and press Conference. All participants, including you, are connected. If the person is unavailable, hang up. If this is the case, select a new line and make another call or return to the original call.
Page 56 Quick Start 8. While on a conference: Disconnect yourself without ending the call by pressing Hold. Rejoin the conference by pressing the line button for any participant. Disconnect a participant by pressing Drop and then pressing participant’s line button. (Do not use Drop to disconnect a participant when the conference is on hold.
Page 57: Using And Programming Features
Programming Using and Features You can use features by selecting them from the display, by pressing programmed line buttons, or by dialing feature codes, depending on the following: Whether the feature is available from the display. A convenient way to use a feature is to select it from the Feature screen or Menu screen on the display.
Page 58 Using and Programming Features The number of unlabeled line buttons. If all the line buttons have lines assigned to them, you can use features only by dialing feature codes or selecting them from the display. If there are unlabeled line buttons, you can program features onto them.
Page 59 Using and Programming Features Whether the feature can be used only by dialing a feature code. Some features are meant to be used by dialing a 1-, 2-, or 3-digit code. For example, Personal Speed Dial allows you to dial phone numbers quickly by using codes instead of programming separate Auto Dial buttons for each number.
Page 60: Using Features
Using and Programming Features Using Features There are three ways to use your phone’s features: Select the feature from your display. Some features can be used from the Menu screen and others from the Feature screen. The feature names on screen change according to how you are using your phone at the time.
Page 61: Programming Features
Using and Programming Features Programming Features Your company may have already labeled and programmed features onto line buttons. You can program any unlabeled line buttons with the features of your choice by using feature codes or by using the display menu, following the basic steps shown on the screen.
Page 62 Using and Programming Features If a feature is already programmed on a button, you can either program a new feature onto it or choose another button. You can remove a feature by selecting Delete [Dlete]. In addition to features that you program onto line buttons, you can program other features to set up the way you want your phone to work.
Page 63: Methods Of Programming
Using and Programming Features Methods of Programming You can program features in two ways. You can press Menu, select Ext program [Prog], select the feature from the display, and follow the prompts on the display. You can also dial a programming code on your dialpad. The programming method you use is up to you.
Page 64 Using and Programming Features To Program Features Using the Display Feature names appear on the programming display screens in alphabetical order. The large display shows ten features at a time; the small display shows four, as shown below. 7-Line Display Programming 2-Line Display Programming Screen Programming Features Screen...
Page 65 Using and Programming Features To find a feature name on the display, press Menu, select Ext Program [Prog] and Start. Then press the line button you want to program and select ListFeature [List]. The feature list appears on the display. You can press More to advance screen-by-screen through the features.
Page 66 Using and Programming Features Press More to view the features screen by screen, or select FindFeature [Find] and the letter range containing the first letter of the feature you want to program. Press the button next to or below the feature you want to program.
Page 67 Using and Programming Features To Program Features Using Programming Codes NOTE: This procedure is valid for all features except Personal Speed Dial, which is available only on an MLX-10 or MLX-10D phone. (See Personal Speed Dial in Chapter 5.) Before you begin programming, remove the clear plastic that covers the button labeling card and write in the names of the features next to the buttons to be programmed.
Page 68 Using and Programming Features NOTE: When entering any additional information (for example, extension or phone number), you must confirm your entry by selecting Enter from the display. If you do not select Enter, the feature is not programmed and you do not hear an error tone.
Page 69: Feature Finder
Feature Finder The Feature Finder on the next few pages helps you easily identify and find features by function instead of by name: Calling Basics Covering Calls Messaging and Paging Privacy Ringing Timekeeping Chapter 5 lists features alphabetically with descriptions and step-by-step instructions for programming and use.
Page 70: Calling Basics
Feature Finder Calling Basics If you want to Dial numbers with the touch of a button Program codes to quickly dial numbers you call often (MLX-10D only) Quickly dial numbers programmed by your company Automatically redial a number you dialed previously Quickly dial numbers that are programmed into your phone’s directories...
Page 71: Covering Calls
Feature Finder Covering Calls If you want to . . . Answer a co-worker’s phone from your phone Have a co-worker answer your calls Forward your calls to another phone Stop your outside calls from going to voice mail Stop your internal calls from going to coverage Messaging and Paging If you want to .
Page 72 Feature Finder Privacy If you want to . . . Prevent interruptions by blocking calls to your phone Prevent co-workers from joining your calls Prevent others on a call from hearing you speak to someone in your office Screen an incoming call while you are on the phone Receive voice-announced calls Ringing If you want to .
Page 73 Feature Finder Timekeeping If you want to . . . Remind yourself of meetings or appointments Keep track of the duration of calls or meetings See . . . Alarm Clock Reminder Service Timer Feature Finder 4-5...
Page 74: Features
Features This chapter describes features alphabetically instructions for programming and using them. have to be programmed on your phone before them. Others are built in to the system and do programming You use a feature by selecting it from the Feature or menu screen display, dialing a feature code, or pressing a programmed line button.
Page 75: Account Code Entry
Features Account Code Entry Account codes help your company track phone use to bill clients and to forecast budget costs. You can use account codes for incoming as well as outgoing calls if your system is programmed for both. If your system has this feature, your choices are: Required.
Page 76 Features To Program an Account Code Entry Button Label the button to be programmed as Account Code. Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled Account Code. Select ListFeature [List]. Select AccountCode [Acct]. If this feature is not displayed, use FindFeature [Find] or press More.
Page 77 Features NOTE: For Step Auto Dial button with a specific account code followed by #, you can press the button whenever you need to enter the code. (See Auto Dial. ) If you are using account codes on a conference call, follow Steps 1 through 5 and press Conf.
Page 78: Alarm Clock
Features Alarm Clock You can use your phone as an alarm clock and set it to beep at a particular time to remind you of an appointment, meeting, or other important event. Until canceled, the alarm sounds every day at the set time. Alarm Clock is available only from your display’s Menu screen.
Page 79: To Cancel The Alarm
Features To Cancel the Alarm 1. Press Menu. 2. Select Alarm Clock [AlClk]. If this feature is not displayed, press More 3. Select off. 4. Press Home. The bell disappears from the Home screen. Alarm Clock...
Page 80: Auto Dial
Features Auto Dial Use Auto Dial to automatically dial either inside or outside numbers you call often. You can program inside Auto Dial buttons for the extensions of co-workers or paging areas. The green light next to the Auto Dial button goes on when your co-worker is on the phone or using Do Not Disturb.
Page 81: Characters
Features To Program Inside and Outside Auto Dial Buttons Label the button to be programmed as Auto Dial with a person’s name or other identifier. Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled for Auto Dial. Select ListFeature [List].
Page 82 Features NOTE: If you have programmed an outside Auto Dial button with a specific account code followed by #, you can press the button whenever you need to enter the code. (See Account Code. ) Program account codes, access codes, and outside numbers as outside Auto Dial buttons.
Page 83: Ringing Calls
Features To Use an Outside Auto Dial Button 1. Press the programmed Auto Dial button. Your speakerphone goes on and the number NOTE: If your phone has SA buttons and the Auto Dial number includes the dial-out code, the number will dial automatically on an SA button.
Page 84: Callback
Features Callback When you reach a busy extension or the outside line you want to use is busy, use Callback to automatically place the call when the extension or line is free. You’ll hear a priority ring---one long ring and three short rings—as soon as the extension or line is free.
Page 85 Features To Program a Selective Callback Button Label the button to be programmed as Callback. Press Menu. Select Ext Program [Prog]. Select Start . Press the button you labeled Callback. Select ListFeature [List]. Select Cback Sel [CbckS]. If this feature is not displayed, use FindFeature [Find] or press More.
Page 86: Outside Lines
Features To Use Selective Callback for Busy Outside Lines If you hear a fast busy signal after dialing an outside number, press Callback or press Feature and select Cback Sel [CbckS] from the display menu, or press Feature and dial 55. Dial the outside number.
Page 87 Features To Turn Automatic Callback On and Press Menu. Select Ext Program [Frog]. Select Start. Press any ICOM or SA button. Select ListFeature [List]. Select Cback Auto [CbckA]. If this feature is not displayed, use FindFeature More. Select On or Off, then select Enter. Home.
Page 88 Features To Use Automatic Callback 1. When you reach a busy line or extension and hear five short beeps, hang up. Your call is placed in queue until the line or extension becomes available. The green light next to the Iine button flashes. 2.
Page 89: Call Waiting
Features Call Waiting When all the ICOM or SA buttons on your phone are busy and another call comes in, Call Waiting informs you of inside calls (single beep) and outside calls (double beep), You’ll also see a message on your Home screen that you have a call waiting.
Page 90: Waiting Call
Features 7. Select On to turn on or select Off to turn off. 8. Select Enter. 9. Press Home. To Complete a Call and Answer a Waiting Call 1. When you hear Call Waiting tone, hang up. Your phone rings. 2.
Page 91: Conference
Features Conference Use Conference to include up to five people in the same conversation. You can conference one or two outside numbers and up to three extensions, including your own. Conference allows you to consult privately with each participant before adding him or her to the conference and to put the entire conference on hold.
Page 92 Features 3. If the next call is an inside extension, press button; if it is an outside number, press an line button. NOTE: If you have system selects one automatically for you. Dial the next extension or outside number. NOTE: you make a dialing error while adding a participant to a conference, you must restart the procedure to add a participant,...
Page 93 Features CAUTION: If the system selects an SA when adding a conference participant, you hear a beep instead of ringing after you dial the extension to be included in the conference. If [he call is not answered, and you press Conference to complete the call, your conversation with other parties on the conference is broadcast on that extension’s speakerphone.
Page 94 Features To Leave a Conference Temporarily 1. Press Hold. Conference particopants are still able to converse. 2. To rejoin conference, press the line button of any participant. To Drop a Conference Participant 1. Press Drop. 2. Press the line button of any conference participant. NOTE: You cannot use Drop...
Page 95: Coverage
Features Coverage Coverage allows a call ringing at one extension to ring at another extension at the same time, and to be answered at either phone. Coverage can be set up for an individual or a group and turned on or off as necessary. You can program your phone so that all your calls, both inside and outside, are covered, or so that only outside calls are covered.
Page 96 Features In each case, both phones continue to ring (as programmed) and the green light on both phones continues to flash until the call is answered, either by you or by your co-worker. Primary Rings immediately Immediate Ring Rings after your Delayed Ring phone rings 1–6 times (system-...
Page 97 Features If you have both Individual and Group Coverage, your calls go to Group Coverage only if the person who provides Individual Coverage does not answer after a system- programmed number of rings, or if his or her phone is busy. Coverage VMS If your calls are covered by voice mail, you can use Coverage VMS to prevent outside tails from being sent to voice mail.
Page 98 Features Coverage interacts with other features in the following ways: If a co-worker is covering your calls and places a call to you, Coverage does not send the call back to that person’s extension. However, the call is sent to any other extensions covering you.
Page 99 Features To Prevent Coverage of Inside Calls Press Menu. Select Ext Program [Prog]. Select Start. Press any ICOM or SA button. Select ListFeature [List]. Select Cover Inside [CvIns]. If this feature is not displayed, use FindFeature [Find} or press More. one of the following: Select Off to...
Page 100 Features To Program a Coverage VMS Off Button Label the button to be programmed as Coverage VMS Off. Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled Coverage VMS Off. Select ListFeature [List]. Select CoverageVMS [CVVMS]. If this feature is not displayed, use FindFeature [Find] or press More.
Page 101 Features To Program a Coverage Off Button Label the button to be programmed as Coverage Off. Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled Coverage Off. Select ListFeature [List]. Select CoverageOff [CvOff]. If this feature is not displayed, use FindFeature [Find] or press More.
Page 102 Features Receiving Calls Sent to If you provide Individual Coverage, you must program an Individual Coverage button (either primary or secondary) for each person whose calls you cover. If you provide Group Coverage, you must program at least one Group Coverage button for each group whose calls you cover.
Page 103 Features 8. Select one of the following: Primary[Prmry] Secondary[Secnd] 9. Select Enter. 10. Dial the extension of the phone you want to cover. To correct errors when entering information, select Backspace [Bcksp] and redial. 11. Select Enter. 12. Press Home. To Program a Group Coverage Button Label the button to be programmed as Group Coverage- (name).
Page 104 Features To Cover Calls for an Individual or Group 1. When a call rings on Individual Coverage or Group Coverage, if the red light is not already on next to this button, press the button. 2. Lift the handset or press Speaker. Your display shows the name and extension you are covering.
Page 105: Do Not Disturb
Features Do Not Disturb Do Not Disturb prevents your phone from ringing and prevents paging and voice-announced inside calls from being heard on your speakerphone. When you have Do Not Disturb on, calls to you are handled as follows: Calls from outside numbers Your phone does not ring, but the green light next to the line button flashes.
Page 106 Features When you turn on the Do Not Disturb feature, your phone automatically posts the message message appears on your display and on the display of an inside caller with a display phone when he or she calls you. When you turn off the feature, the message is canceled. You can also post and cancel the message.
Page 107 Features To Use Do Not Disturb 1. To turn on Do Not Disturb, press the programmed Do Not Disturb button. The green light next to the button goes on and the Do Not Disturb message is posted. 2. To turn off Do Not Disturb, press the programmed Do Not Disturb button again.
Page 108: Extension Directory
Features Extension Directory The Extension Directory is a listing of your co-workers’ names and extension numbers programmed by your system manager. You can use it to find a listing and automatically dial the extension. To Use the Extension Directory on MLX-20L Phones 1.
Page 109 Features To Use the Extension Directory on MLX-10D and MLX-28D Phones Press Menu. Select Dir. Select ExtDir. Use the dialpad to spell the name, then select Enter. For example, dial 5263 to search for "Jane." on line 1. If the name you want is not displayed: Select Select Select New to start search over.
Page 110: Forward And Follow Me
Features Forward and Follow Me Forward and Follow Me send your calls to another extension or to an outside phone. This allows callers to reach you when you are not working at your own desk, or allows you to send your calls to another phone when you are too busy to answer or want them screened.
Page 111 Features The following calls are not sent from your phone to another destination by Forward or Follow Me: voice-announced calls, calls you receive on a Coverage button, Callback calls, or transferred calls returning to you. To Program a Forward Button Label the button to be programmed as Forward.
Page 112 Features To Forward Calls to an Outside Number Before you try to forward your calls to an outside number, check with your system manager. Your communications system may have restrictions on outside forwarding. NOTE: Calls forwarded to outside locations may vary in transmission quality.
Page 113 Features To Turn On Follow Me at Another Extension Press Feature and do one of the following: Select If this feature is not displayed, press More. Dial 34 Your display prompts you with Follow from: Dial your extension. Your display shows the message Signed IN: ext. or name. If you have lifted the handset or pressed Speaker, you hear a double break in dial tone.
Page 114 Features To Turn Off Forward and Follow Me Calls Sent from Another Extension 1. At your phone, press Feature and dial Your display prompts you with Cancel 2. Dial the extension whose calls are being sent to you. Your display shows the message Signed OUT: ext. or name. If you have lifted the handset or pressed Speaker, you hear a double break in dial tone.
Page 115: Headset/Handset Mute
Features Headset/Handset Mute When you are on the phone using the handset or a headset, use Headset/Handset Mute [o talk privately with someone in your office without the caller hearing you (you can still hear the caller). Headset/Handset Mute must be programmed onto an unlabeled button.
Page 116 Features To Program a Headset/Handset Mute Button Label the button to be programmed Headset/Handset Mute. Press Menu. Select Ext Program [Prog] Select Start. Press the button you labeled Headset/Handset Mute. Select ListFeature [List]. If this feature is not displayed, use FindFeature [Find] or press More.
Page 117: Inspect
Features Inspect While you are on a call, use Inspect to see other incoming calls or calls on hold. Your display shows the caller’s name or extension for inside calls, or simply shows that it’s an outside call. If your company subscribes to an automatic number identification (ANI) service, you can see the outside phone number of the person calling you.
Page 118 Features To Use Inspect 1. Press Inspct. 2. To inspect an incoming call while you’re on the phone, press line button for incoming call (slow flashing green light) a call on hold, press line button for held call (flashing green light) what’s programmed on your phone, press the button you want to check 3.
Page 119: Language
Features Language The communications system can operate in three languages, as follows: MLX-10D, MLX-20L, and MLX-28D display phones are available in three separate versions, with factory- imprinted buttons in English, French, or Spanish. The system provides prompts and displays in English, French, or Spanish.
Page 120 Features To Select the Language on Your Telephone To select a language, you can ask the system manager to program your language choice for you, or you can program the phone yourself: 1. Press Feature and dial one of the following feature codes: for English The confirmation message In English is displayed.
Page 121: Last Number Dial
Features Last Number Dial Use Last Number Dial to automatically redial the last inside or outside number you called. Calls that you made using a directory cannot be automatically redialed using Last Number Dial. To Program a Last Number Dial Button Label the button to be programmed as Last Number.
Page 122 Features To Use Last Number Dial 1. Press the same type of button (ICOM, SA, or Pool) you used to place the call the first time. 2. Press Last Number or press Feature and select or press Feature and dial LastNumDial [Last#], 8 4 .
Page 123: Line Request
Features Line Request Line Request puts you in queue (in line) for access to a busy outside line. When the line becomes available, your phone alerts you with a beep. (A line is busy if the green light next to the line button is on.) Line Request works only on line buttons labeled with a phone number.
Page 124: Messaging
Features Messaging When you call a co-worker who has a display phone, you can leave a message that you called on his or her display. You can also post a message that co-workers with display phones will see when they call you. The Message light on your phone is on when there is a display message for you from a co-worker.
Page 125: Leave Message
Features Cannot Send Message, delivered for any other reason, for example, if your co- worker does not have a display phone To Program a Leave Message Button Label the button to be programmed as Leave Message. Menu. Press Select Ext Program [Prog]. Select Start.
Page 126 Features To Leave a Message on a Display Phone without Calling 1. Press Feature and dial 53. 2. Dial your co-worker’s extension. Your display shows the status of the message. To Cancel a Message You Left on a Display Phone 1.
Page 127 Features Posted Message Code NOT DISTURB OUT TO LUNCH AT HOME OUT SICK IN A MEETING NOTE: When you turn on the Do Not Disturb feature, your phone automatically posts the message When you turn off the feature, the message is canceled. You can also post and cancel the message, using the following procedure.
Page 128: Receiving Messages
Features To Post a Message 1. Press Menu. 2. Select Posted Msg [Post]. 3. Select the message you want to post. If the message you want is not displayed, select Next or Prev (on an MLX-20L phone) or press More (on an MLX-10D or MLX-28D phone).
Page 129 Features Each message is identified on your display as one of the following. A new or unread message is marked with a symbol. Meaning Identifier Message is from system operator (attendant) You have a fax Message is from an extension (co-worker) To Respond to Messages 1.
Page 130: Night Service
Features Night Service Your system may use Night Service to treat calls differently at night and on weekends than during office hours. For example, Night Service can send calls to different coverage points after hours. If Night Service is activated, it may restrict you from making outside calls.
Page 131: Paging
Features Paging Paging is using your phone to broadcast an announcement. You can page over your co-workers’ speakerphones or over the loudspeaker system, if your company has one. Speakerphone Paging is heard on all speakerphones or, if set up by your company, by a selected group such as a department or work area.
Page 132 Features To Program Speakerphone Paging Buttons Label the button to be programmed as Group Page- (name) or Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled Group Page– (name) or Page All. Select ListFeature [List]. Select Group Page [GrpPg].
Page 133 Features To Use Speakerphone Paging Press any ICOM or Lift the handset. NOTE: Using the speakerphone for Speakerphone Paging may create a feedback tone. Press Group Page— (name) or Page All or dial the Group Page or Page All extension. Make announcement after beep.
Page 134 Features 5. If necessary, dial the code number of the zone you want to page. If the loudspeaker system has more than one zone, you will hear a beep or dial tone after selecting Loudspeaker Page. provided by your system manager for the zone you want to page.
Page 135: Park
Features Park If your co-worker doesn’t answer when you transfer a call, use Park to hold the call while you page him or her. When you park a call, you are putting it on hold so it can be answered from any phone in the system. You then page your co-worker and announce the call (see Paging).
Page 136 Features To Use Park and Speakerphone Page 1. While on a call, do one of the following: Press Park. Press Transfer, dial your extension, and press Transfer again. Press Feature and select NOTE: When you park the call by transferring the call to your extension, you hear a busy signal.
Page 137 Features To Use Park and Loudspeaker Page 1. While on a call, do one of the following: Press Park. Press Transfer, dial your extension, and press Transfer again. Press Feature and select NOTE: When you park the call by transferring the call to your extension, you hear a busy signal.
Page 138 Features Up a Parked Call Pick 1. Lift the handset or press Speaker. 2. Press Pickup, or press Feature and select Pickup [Pkup]. 3. Dial the extension where the call is parked. Park 5-65...
Page 139: Personal Directory
Features Personal Directory MLX-20L phones have a Personal Directory that stores, shows, and automatically dials up to 50 phone numbers. Your Personal Directory can be used only from your phone and is available only on MLX-20L phones. For immediate availability of the numbers you use most often, you can display 16 of the 50 listings on your Home screen.
Page 140 Features Enter punctuation, if necessary: Select Punctuation is highlighted. Select characters from the display. Select Select Enter. Use the dialpad to enter the number — up to 28 digits (include dial-out code, long-distance carrier code, area code, or other special characters). See Notes. Select Enter.
Page 141 Features to the Home Screen Assign Listings Press Menu. Select D i r e c t o r y . Select Personal Dir. Select Put On Home. Select the appropriate range of letters. Select the name to be displayed in directory. Use Prev Page and Next Page, if necessary, to locate the name.
Page 142 Features 7. Select Delete exit without making a change. Home. 8. Press NOTE: If you delete an entry from the Home screen, it is deleted from the Directory. To Change Listings Press Menu. Select Directory. Select Personal Dir. Select Edit Dir. Select the appropriate range of letters.
Page 143 Features 8. Enter new information (name, number, or tag), then select Enter. 9. Select Exit. 10. Repeat Steps 3 through 9 to edit additional listings. 11. Press Home. To Dial a Listing on the Home Screen 1. Press Home. the listing you need is not displayed on the first page of the Home screen, press Next To see the phone numbers associated with the names, select Show...
Page 144 Features To Dial a Listing Not on the Home Screen Press Home. Select Next Page screen. Press the button next to the appropriate alphabetical range. Select Page or Next Page to show more listings Prev To see the phone numbers associated with the names, select Show Number listings.
Page 145: Personal Speed Dial
Features Personal Speed Dial Use Personal Speed Dial on your MLX-10D phone to dial 2- digit codes instead of the entire dialing sequence for numbers you call often. Personal Speed Dial can be used for account codes, long-distance access codes, and area codes. You can program up to 24 Personal Speed Dial codes that can be used only from your phone.
Page 146 Features To Program Personal Speed Dial Codes Press Menu. Select Ext Program [Prog]. Do not press Dial # and a 2-digit code (01 to 24) and then If the code you dialed is already programmed, the phone number associated wifh the code is displayed. Dial the phone number or account code (including dial-out code and any necessary numbers such as long-distance carrier code, area code, and/or special...
Page 147 Features To Use Dial Personal Speed 1. Select the appropriate SA, ICOM, or line button. 2. Press Feature. 3. Dial a 2-digit Personal Speed Dial code (01-24.) Your speakerphone goes on, and the number is dialed automatically. 5-74 Personal Speed Dial...
Page 148: Pickup
Features Pickup Pickup lets you answer a ringing phone from another extension. You can pick up calls by dialing the feature code for Pickup along with the ringing phone’s extension or the number of the line with the call. You can also press a programmed Pickup button.
Page 149 Features To Program General Pickup Button Label the button to be programmed as Pickup. Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled Pickup. Select ListFeature [List]. Select Pickup [Pkup]. If this eature is not displayed, use More.
Page 150 Features To Program a Pickup Button for a Specific Line or Extension Label the button to be programmed as Pickup -(line, number, or name). extension Press Menu. Select Ext Program [Prog]. Select Start. Press the button you number, or name). Select ListFeature [List].
Page 151 Features Program a Group Pickup Button Label the button to be programmed as of group). NOTE: You must already be assigned to a pickup group by your system manager. Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled Pickup -(name of group). Select ListFeature [List].
Page 152 Features To Use Group Pickup 1. Press programmed Pickup button. 2. Press Feature, and do one of the following: — Select Pickup Grp [PkupG]. — Dial 88. Your speaker turns on automatically, and you are connected to call. NOTE: The display shows whose phone you are picking up after you lift the handset.
Page 153: Privacy
Features Privacy Privacy prevents co-workers who share a line with you from connecting to your calls. You can turn on Privacy before or during a call, and it remains on (for all calls to and from your extension) until you turn it off. If another person has already joined your call, turning Privacy on does not drop the person from the call.
Page 154 Features To Use Privacy 1. To turn Privacy on, do one of the following: Press Privacy. The light next to the button goes on. Press Feature and dial 31. The message To turn Privacy off, do one of the following: Press Privacy again.
Page 155: Recall
Features Recall Depending on how your system is set up, you may be able to use the Recall button to disconnect from one call and get a new inside or outside dial tone without hanging up, or to use certain system features, such as Transfer or Hold. Y then make another call, using the appropriate feature, or, if you have made a mistake in dialing, start over.
Page 156 Features To Use Recall Recall 1. Press 2. Wait for the dial tone (or another confirmation tone, depending on your system). (don’t hang up). Recall 5-83...
Page 157: Reminder Service
Features Reminder Service Use Reminder Service to set your phone to ring at a specific an alarm clock. Your phone fings at that time, then time like cancels the reminder. You canset only one reminder at a time. To Program a Reminder Set Button Label the button to be programmed as Reminder Set.
Page 158 Features To Set a Reminder 1. Press Reminder Set, or press Feature and dial 2. For English-language operation, dial a four-digit from 0100 to 1259. For French or Spanish-language operation, dial a four-digit time form 3. For English-language operation only, dial 2 (A) for a.m. or 7 (P) for p.m.
Page 159 Features To Cancel a Reminder 1. Press Reminder Cancel, or press Feature and dial The reminder is canceled. Reminder Service 5-86...
Page 160: Ringing Options
Features Ringing Options You can program several ringing options that determine how your phone rings when you receive a call from an inside extension or an outside number. (These options are in addition to the system’s distinctive ringing patterns for inside, outside, transferred, and Callback calls, described in Chapter 2.) Ring Timing options allow you to program each...
Page 161 Features — No Ring keeps your phone from ringing at all. (However, the distinctive returning transfer and Callback rings do ring at your phone.) NOTE: Ring Timing options do not apply to SA Originate Only or ICOM Originate Only buttons because they do not receive calls. Abbreviated Ringing options specify how your phone rings when you are already on a call and another call comes in.
Page 162 Features Send Ring allows you to override Delay Ring programmed for any telephones with Shared SA buttons for your extension. When your extension is busy and a new call arrives for you, the Shared SA buttons ring immediately, even if the telephones with those buttons are programmed for Delay Ring.
Page 163 Features 8. Select Enter. If you selected One Ring Timing option for this button. 9. Select one of the following Ring Timing options: Option No Ring Delayed Ring Immediate Ring 10. Press Home. To Turn Abbreviated Ring On and Off Press Menu.
Page 164 Features To Program Personalized Ring Press Menu. Select Ext Program [Prog]. Select Start. Press any ICOM or SA button. Select ListFeature [List]. Select PersonalRng [PRing]. If the feature is not displayed, use FindFeature [Find] or press The phone rings once with your current ring and the display More.
Page 165 Features To Turn Send Ring On and Off Press Menu. Select Ext Program [Prog]. Select Start. Press any ICOM or SA button. Dial one of the following: 15 to turn on Send Ring Any telephone that has a extension and is programmed for Delay Ring will ring immediately when your phone is busy and a call arrives for you.
Page 166: Saved Number Dial
Features Saved Number Dial When you reach a busy or unanswered number that you intend to call again later, use Saved Number Dial to save it and redial it automatically with the press of a programmed button. Saved Number Dial lets you make other calls in the meantime. The number remains stored, no matter how many times you redial it, until you replace it with another number.
Page 167 Features To Program a Saved Number Dial Button Label the button to be programmed as Saved Number. Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled Saved Number. Select ListFeature [List]. Select SaveNumDial [Save#]. If this feature is not displayed, use F i ndFeature [Find] or press More.
Page 168: Signaling And Notify
Features Signaling and Notify Use Signaling to beep or use Notify to turn on a light on a co- worker’s phone. Signaling. To use Signaling, program a Signal button. You can then signal your co-worker without lifting your handset. Your co-worker’s phone beeps for as long as you hold down the button.
Page 169 Features To Program a Signal Button Label the button to be programmed as Signal —(name). Press Menu. Select Ext Select Start . Press the button you labeled Signal -(name). Select ListFeature [List]. Select Signal [Signl]. If this feature is not displayed, use FindFeature [Find] or press More.
Page 170 Features To Program Notify Buttons Label the button to be programmed as Notify Send (name) or Notify Receive (name). Press Menu. Select Ext Program [Prog]. Select Start . Press the button you labeled Notify Send (name) or Notify Receive (name). Select ListFeature [List].
Page 171 Features To Use Notify 1. To turn on Notify lights, press Notify Send (name). The lighfs go on next to the Notify Send (name) phone and the Notify Receive (name) phone 2. To turn off Notify lights, press either Notify Send (name) or Notify Receive (name).
Page 172: System Directory
Features System Directory The System Directory is like having a phone book with up to 130 numbers stored in your phone. The listings are programmed by your company and you can use them to automatically dial a number with the press of a button. To Use the System Directory on MLX- 10D and MLX-28D Phones Press Menu.
Page 173 Features To Use System Directory on MLX-20L Phones Press Menu. Select Directory. Select System Dir . Select the appropriate range of letters. If the name you want is not displayed: Select Prev Page to see previous listings. Select Select associated with the name. Select again 6.
Page 174: System Speed Dial
Features System Speed Dial Use System Speed Dial to dial 3-digit codes (from 600-729) instead of phone numbers. These 3-digit codes are programmed by your company. Ask your system manager for a list of the codes and record them on the card tray under your phone.
Page 175 Features To Program System Speed Dial Buttons Label the button to be programmed as System Speed Dial. 2. . Press Menu. Select Ext Program [Prog]. Select Start. Press the button you labeled System Speed Dial. Select ListFeature [List]. Select SysSpeeDl[SpdDl] If this feature is not displayed, use FindFeature [Find] or press More.
Page 176: Timer
Features Timer Your phone has a timer for you to use to time calls, meetings, breaks, or other events. When activated, the timer appears at the top of the display, next to the date, and starts counting. It counts to 59 minutes and 59 seconds, then resets to zero and continues counting.
Page 177: Transfer
Features Transfer You can transfer calls to inside extensions and outside numbers. When a call you transferred to an extension goes unanswered (for a length of time that depends on how your system is set up), it may ring back at your phone. Unanswered calls transferred back at your phone.
Page 178 Features Telephone setup. If you have Auto Dial buttons and your system is programmed for One-Touch Transfer, see “To Transfer to an Inside Extension Using One- Touch Transfer” in this section. If you do not have Auto Dial buttons or your system is not set up for One- Touch Transfer, see “To Transfer to an Inside Extension without Using One-Touch Transfer”...
Page 179 Features Telephone setup. If you have Auto Dial buttons and your system is programmed for One-Touch Transfer, see “To Transfer to an Inside Extension Using One- Touch Transfer” in this section. If you do not have Auto Dial buttons or your system is not set up for One- Touch Transfer, see “To Transfer to an Inside Extension without Using One-Touch Transfer”...
Page 180 Features NOTE: You must have an available SA or transfer a call using an Auto Dial button. When you press an Auto Dial button to transfer a call, the system automatically selects an SA or ICOM button for the transfer. If an SA Voice or ICOM Voice button is selected for a transfer with consultation, the transfer is voice-announced transfer.
Page 181 Features 3. Press the Auto Dial button or dial the person’s extension. 4. For a transfer without consultation, hang up. 5. For a transfer with consultation, announce the call. If the person accepts the call, hang up. The call is transferred. If the person does not accept the call, press the line button with the held call to return to the call.
Page 182 Features To Transfer to an Inside Extension Using One-Touch Transfer If your system is programmed for One-Touch Transfer, it is also programmed either for automatic completion or manual completion. Automatic completion sends the call directly to the extension. Manual completion lets you consult with the person, if you wish, before sending the call.
Page 183 Features 3. For a transfer without consultation, hang up. The call is transferred. 4. For a transfer with consultation, announce the call. If the person can take the call, hang up. The call is transferred. If the person cannot take the call, press the line button with the held call to return to the caller.
Page 184 Features Handling an Unsuccessful Transfer An unsuccessful transfer results when the extension you are calling is busy or unanswered. You can either return to the held call and take a message, or continue trying to connect the call by using one of the following features: Camp-On puts the transferred call on hold for a preset time.
Page 185 Features Camp-On When you are transferring a call to a busy extension, you can use Camp-On to keep the call at your co-worker’s extension for a longer period of time than Transfer allows. An unanswered Camp-On call rings back at your phone after 30 seconds to 5 minutes, depending on how your system is set up.
Page 186 Features To Program a Camp-On Button Label the button to be programmed as Camp-On. Menu. Press Select Ext Program [Prog]. Select Start. Press the button you labeled Camp-On. Select ListFeature [List]. Select Camp On [Camp] . If this feature is not displayed, use FindFeature [Find] or press More.
Page 187 Features To Answer a Camp-On Call Answering a call that has been transferred to your phone and left there with Camp-On is the same as answering a Call Waiting call. 1. Do one of the following: If your extension was busy when the call arrived, the call rings as soon as an SA or becomes free.
Page 188: Voice Announce
Features Voice Announce To prevent interruptions from voice-announced calls and speakerphone paging, you can turn off your phone’s ability to receive voice announcements. You can turn it back on whenever you wish. (The default is to receive all voice- announcements.) You do not have to program a button to turn this feature on and off.
Page 189: Volume
Features Volume Your phone’s Volume button controls the volume levels for ringing, conversations you hear on the handset, and conversations you hear on the speakerphone. You can set each of these volume levels independently of the others; it will stay as you set it until you change it again. Press the side of the Volume button labeled volume and the side labeled Change the ringing volume while the phone is ringing.
Page 190: Programming Special Characters
Programming Special Characters When you program Personal Directory listings, Auto Dial buttons, or Personal Speed Dial codes, you are storing a sequence of numbers to be dialed automatically. Some sequences need special characters — for example, press Hold to insert a p to pause the dialing sequence after a dial- out code so the system can seize an outside line before dialing the number or to separate a phone number from an extension number.
Page 191 Programming Special Characters Special Characters Table See. Press... Drop Hold Conf Programming Special Characters Means... Stop. Halts dialing sequence to allow for system response. Pause. Inserts 1.5 sec. pause in dial sequence. Multiple consecutive pauses allowed. Flash. Sends switchhook flash. Must be first entry in sequence.
Page 192: Feature Codes
Feature Codes When you haven’t programmed a line button for a feature, use the feature code to activate the feature. To use a feature code, press the Feature button and dial the code. Not all features can be activated by a code. Some features, like Do Not Disturb, must be programmed onto a line button to turn the feature on and off.
Page 193 Feature Codes Feature Account Code Entry Callback — Selective Call Waiting pick up† Camp-On Forward/Follow Me to an inside extension to an outside number follow me to another extension cancel sending from all extensions cancel sending from one extension cancel sending from your telephone Language English†...
Page 194 Feature Codes Feature Paging loudspeaker page Speed Dial† Personal Pickup group inside outside Privacy turn on turn off Recall Reminder Service cancel System Speed Dial Denotes † features that be used via feature codes. Codes 9 + line number+ zone code Personal Speed Dial Code 01—24...
Page 195: Programming Codes
Programming Codes Programming codes are used to program a feature onto a button for one-touch feature use or to set up how your phone works, You can use any unlabeled line button to program features of your choice. See Chapter 3 for more on programming.
Page 196: Feature Code
Programming Codes Feature Account Code Entry Auto Dial inside † outside † Callback automatic callback off† automatic callback on‡ selective callback Call Waiting off * Camp-On Coverage off† inside off‡ inside/outside on‡ individual, prima† individual, secondary† group† VMS Off† Do Not Disturb† †...
Page 197 Programming Codes Feature Forward Headset/Handset Mute† Last Number Dial Messaging Leave Message Posted Message Paging group Park Personal Speed Dial Pickup general pickup group pickup i n s i d e outside P r i v a c y Recall Reminder Service set reminder cancel reminder...
Page 198 Programming Codes Feature Ringing Options Abbreviated on‡ Abbreviated off‡ delayed all Iines‡ delayed one line‡ immediate all Iines‡ immediate one Iine‡ no ring all Iines‡ no ring one line‡ personalized ring‡ Saved Number Dial† Send Ring on‡ off‡ Signaling and Notify signaling notify receive†...
Page 199: Feature Name Display Abbreviations
Feature Name Display Abbreviations Your phone’s display simplifies programming by guiding you through the steps to program a feature. In addition, some features can be used from the Feature or Menu screens. Feature names that do not fit into the character limits of the display screen are abbreviated.
Page 200: Display Abbreviations
Feature Name Display Abbreviations NOTE: A checkmark ( ) denotes the screen from which the feature can be accessed. Display Abbreviations Feature Menu Feature Name Screen Screen Account Code Entry Alarm Clock Auto Dial Inside Outside Callback Automatic Callback Selective Callback Call Waiting Camp-On Conference...
Page 201 Feature Name Display Abbreviations Feature Menu Screen Screen Feature Name Directory Extension Do Not Disturb Drop Find Feature Follow Me Forward Headset Auto Answer Hang Up Status Last Number Dial 7-Line Display Directory Ext Dir Personal Personal System System Dir DoNotDistrb Drop FindFeature...
Page 202 Feature Name Display Abbreviations Feature Menu Screen Screen Feature Name Messaging Send/Remove Message Night Service Notify Paging Park Personalized Ring Pickup Feature Name Display Abbreviations Delete message Next message Return call Leave Message Posted Message Notify Receive Notify Send Group Page Loudspeaker Page†...
Page 203 Feature Name Display Abbreviations Feature Menu Screen Screen Feature Name Privacy Recall Reminder Service Ringing Options Saved Number Dial Signaling System Speed Dial Timer Transfer Voice Announce 7-Line Display Privacy Recall Reminder Cancel Cancel S e t RingOptions All lines All Lines One line One Line...
Page 204 Index Abbreviated Ring 5-88 Abbreviations 1-6, D-1 Account Code Entry 5-2 — Account codes 5-9, 5-67 — 5-70 Alarm Clock 5-5 — 5-6 Amplifier 1-29 ANI (Automatic Number Identification) 5-34 Auto Dial 5-4 , 5-7 — 5-10 special characters A-1 Automatic Callback 5-11 Button labeling card 1-5 Call Waiting 5-16 —...
Page 205 Index Dedicated feature buttons 1-5, 1-17 — 1-19 Delay Ring 5-87 Desk stand 1-5, 1-27 — 1-28 Dial-out code 1-20 — 1-22 Dialpad 1-5 Directory Extension 5-35 — 5-36 Personal 1-11, 5-66 — 5-71 System 5-99 — 5-100 Display abbreviations 1-6, D-1 area 1-6 screens 1-5 Distinctive ringing 2-2, 5-88...
Page 206 Index Group Coverage 5-23 — 5-24 Group Page 5-58 Group Pickup 5-75 Handset 1-5 Headsets 1-29 Headset/Handset Mute 5-42 — 5-43 HFAI 1-17, 2-7 Hold 1-19 Home 1-7 screen 1-8 — 1-11 ICOM buttons 1-20, 1-23 - 1-24, 2-4 Originate Only 1-24 Ring 1-23 Voice 1-23 mmediate Ring 5-87...
Page 207 Index Menu button 1-7 screen 1-11 — 1-12, 3-1 Message light 1-5, 5-51 Messaging 5-51 — 5-56 Microphone 1-5 Modular Amplifier 1-29 More 1-7 Mute 1-17, 2-7 Night Service 5-57 No Ring 5-88 Notify (see Signaling and Notify) One-Touch Transfer 5-104 Index IN-4 5-58...
Page 208 Index Recall 5-82 Reminder Service 5-84 — 5-86 Repeated Ring 5-88 Ringing distinctive 5-23, 5-87 — 5-92 options 5-23, 5-87 — 5-92 SA buttons 1-20 — 1-22, 2-4 Originate Only 1-21 Ring 1-21 Send Ring 5-89,5-92 Shared 1-22,5-89 Voice 1-21 Saved Number Dial 5-93 —...
Page 209 Index User cards and tray 1-5 Voice Announce 2-7, 5-114 Voice messaging system (VMS) 5-24, 5-56 Volume 5-115 Volume control 1-5 Zone, Paging 5-58 Index IN-6...

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Mlx20l Mlx-28d Merlin legend release 2.0 mlx-10d Merlin legend release 2.0 mlx-28d Merlin legend release 2.0 mlx20l Merlin legend

AT&T Merlin Legend MLX-10D User Manual

1 Your Display Telephone

2 Quick Start

3 Using and Programming Features

4 Feature Finder

5 Features

Features (Continued)

Programming Special Characters

Feature Codes

Programming Codes

Feature Name Display Abbreviations

Quick Links

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