Customer Support Information
To minimize the risk of unauthorized access to your communications
system:
Use a nonpublished Remote Access number.
Assign authorization codes randomly to users on a "need-to-have" basis,
keeping a log of ALL authorized users and assigning one code to one
person.
Use random sequence authorization codes, which are less likely to be
easily broken.
Deactivate all unassigned codes promptly.
Ensure that Remote Access users are aware of their responsibility to
keep the telephone number and any authorization codes secure.
When possible, restrict the off-network capability of off-premises callers,
via use of Call Restrictions and Disallowed List capabilities.
When possible, block out-of-hours calling.
Frequently monitor system call detail reports for quicker detection of any
unauthorized or abnormal calling patterns.
Limit Remote Call Forward to persons on a "need-to-have" basis.
Limited Warranty and Limitation of Liability
Limited Warranty
AT&T warrants to you, the customer, that your MERLIN LEGEND
Communications System will be in good working order on the date AT&T or
its authorized reseller delivers or installs the system, whichever is later
("Warranty Date"). If you notify AT&T or its authorized reseller within one year
of the Warranty Date that your system is not in good working order, AT&T
will without charge to you repair or replace, at its option, the system
components that are not in good working order. Repair or replacement
parts may be new or refurbished and will be provided on an exchange
basis. If AT&T determines that your system cannot be repaired or replaced,
AT&T will remove the system and, at your option, refund the purchase price
of your system, or apply the purchase price towards the purchase of
another AT&T system.
xxii Customer Support Information
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