AT&T Merlin Legend MLX-20L Analog Phone Manuals

AT&T Merlin Legend MLX-20L Analog Phone Manuals

Manuals and User Guides for AT&T Merlin Legend MLX-20L Analog Phone. We have 13 AT&T Merlin Legend MLX-20L Analog Phone manuals available for free PDF download: System Manager's Manual, User Manual, Operator's Manual, Operation Manual, Supervisor Manual, Supervizor's Manual, Quick Reference, Quick Reference Manual

AT&T Merlin Legend MLX-20L System Manager's Manual

AT&T Merlin Legend MLX-20L System Manager's Manual (238 pages)

Avaya Merlin Legend 10BS: User Guide

Brand: AT&T | Category: Telephone | Size: 0 MB

Table of Contents

Table of Contents
3
About this Guide

9
- Implementing FAX Attendant
  9
- Introduction
  9
- Purpose and Scope
  9
- A User Interface
  10
- About this Guide
  10
- Report Generation
  10
- System Operations
  10
  - User Interface Information
    10
  - Conventions Used in this Guide
    11
- How to Use this Guide
  11
- Typical Function Key Labels
  12
- Related Documents
  13
1 Introduction

15
- Overview
  15
- FAX Attendant Services
  16
- FAX Attendant Features
  16
- Telephone System Interface
  22
- Co-Resident Configuration
  23
2 Feature and Planning Review

25
3 Implementing FAX Attendant

37
4 Fax Response Administration

85
System Operations

123
- Introduction
  123
- System Management Operations
  124
- Viewing the Event Log
  125
- Operating FAX Attendant
  128
  - Starting the Voice System
    128
  - Stopping the Voice System
    129
  - Displaying the System Status
    130
- Changing the State of Voice Channels
  133
- Changing the Refresh Rate
  133
- Backing up Files
  134
- Restoring Files
  134
- Fax Equipment Operations
  134
- Integrated Solution III Main Menu
  135
- Fax Equipment Operations Screen
  136
- Fax Channel Administration Screen
  137
- Change State of Fax Equipment
  137
- Change State of Fax Equipment Form
  138
- Administer Fax Line Extension Screen
  139
- Administering Fax Lines
  139
- Canceling Subscriber Fax Transmissions
  141
- Fax Equipment Diagnostics Screen
  142
- Fax Equipment Diagnostics - Results Screen
  143
Report Generation

145
- Generating FAX Attendant Reports
  145
- Reports Menu
  146
- AUDIX Voice Power/Fax Attendant Reports Menu
  147
- System Reports Menu
  152
- Accessing System Reports
  152
Troubleshooting

157
- Hardware Verification
  158
- Application Operation Problems
  160
User Interface

173
- User Interface Information
  173
  - Accessing Windows
    173
  - Online Help
    174
  - Cursor Movement
    175
  - Function Keys
    176
  - Standard Function Keys
    177
  - Frame Management
    178
System Messages

181
- Introduction to System Messages
  181
- Software Architecture
  183
- System Message Format
  184
- System Message Listings
  185
- FAX Attendant Menu Trees
  229

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AT&T Merlin Legend MLX-20L User Manual

AT&T Merlin Legend MLX-20L User Manual (209 pages)

COMMUNICATIONS SYTEM Release 2.0, Display Telephones

Brand: AT&T | Category: Telephone | Size: 2 MB

Table of Contents

Federal Communications Commission (FCC) Electromagnetic Interference Information
2
Interface Information
2
Table of Contents
3
Important Safety Instructions
9
Save These Instructions
10
About this Guide
11
Conventions
12
How to Comment on this Guide
13
1 Your Display Telephone

14
- MLX-10D Telephone
  15
- MLX-28D Telephone
  16
- MLX-20L Telephone
  17
- MLX Telephones
  18
- Abbreviations
  19
- The Display Area
  19
- Menu Screen
  24
- Dedicated Feature Buttons
  30
- Line Buttons
  33
- Line Button Lights
  38
- Caring for Your Phone
  39
- Adjusting the Desk Stand
  40
- Additional Equipment
  42
2 Quick Start

44
- Identifying Call Types
  44
- Making Calls
  47
- Answering Calls
  50
- Transferring Calls
  52
- To Set up a Conference
  54
3 Using and Programming Features

57
- Using Features
  60
- Programming Features
  61
- Methods of Programming
  63
4 Feature Finder

69
- Calling Basics
  70
- Covering Calls
  71
5 Features

74
- Account Code Entry
  75
- Alarm Clock
  78
  - To Set the Alarm
    78
  - To Cancel the Alarm
    79
- Auto Dial
  80
  - Characters
    81
  - Ringing Calls
    83
- Callback
  84
- Outside Lines
  86
- Call Waiting
  89
- Waiting Call
  90
- Conference
  91
- Coverage
  95
- Do Not Disturb
  105
- Extension Directory
  108
- Forward and Follow Me
  110
- Headset/Handset Mute
  115
- Inspect
  117
- Language
  119
- Last Number Dial
  121
- Line Request
  123
- Messaging
  124
  - Leaving Messages
    124
  - Leave Message
    125
  - Receiving Messages
    128
- Night Service
  130
Features (Continued)

130
- Paging
  131
- Park
  135
- Personal Directory
  139
- Personal Speed Dial
  145
- Pickup
  148
- Privacy
  153
- Recall
  155
- Reminder Service
  157
- Ringing Options
  160
  - Saved Number Dial
    166
  - Signaling and Notify
    168
  - System Directory
    172
  - System Speed Dial
    174
  - Timer
    176
  - Transfer
    177
  - Voice Announce
    188
  - Volume
    189
Programming Special Characters

190
Feature Codes

192
Programming Codes

195
- Feature Code
  196
Feature Name Display Abbreviations

199
- Display Abbreviations
  200

AT&T Merlin Legend MLX-20L User Manual

AT&T Merlin Legend MLX-20L User Manual (189 pages)

Communications System Release 2.0 Analog Multiline Telephones

Brand: AT&T | Category: Telephone | Size: 0 MB

Table of Contents

Table of Contents
3
Programming Codes
8
Important Safety Instructions
9
Save These Instructions
10
About this Guide

12
- Conventions
  13
- How to Comment on this Guide
  14
Your Analog Multiline Telephone

16
- BIS-10 Telephone
  17
- BIS-22 Telephone
  19
- BIS-22D Telephone
  21
- BIS-34 Telephone
  23
- BIS-34D Telephone
  25
- Cordless Phone Handset
  27
- Cordless Phone Base Unit
  29
- The Display Area
  31
- Dedicated Feature Buttons
  33
- Line Buttons
  37
- Your Analog Multiline Telephone (Continued)
  37
Quick Start

48
- Identifying Call Types
  49
- Making Calls
  51
- Answering Calls
  56
- Transferring Calls
  59
- Setting up a Conference
  61
Using and Programming Features

64
- Using Features
  67
Feature Finder

72
- Calling Basics
  73
- Covering Calls
  74
Features

78
- Account Code Entry
  79
- Alarm Clock
  83
- Auto Answer All
  85
- Auto Dial
  87
- Characters
  88
- Calendar
  91
Features (Continued)

91
- Callback
  92
- Outside Lines
  94
- Call Waiting
  97
- Conference
  99
- Coverage
  103
- Do Not Disturb
  111
- Feature Button
  114
- Forward and Follow Me
  116
- Last Number Dial
  121
- Line Request
  122
- Messaging
  123
- Receiving Messages
  127
- Night Service
  131
- Paging
  132
- Park
  135
- Personal Speed Dial
  139
- Pickup
  141
- Privacy
  144
- Recall
  146
Features (Continued)

146
- Reminder Service
  148
- Ringing Options
  150
- Saved Number Dial
  154
- Signaling and Notify
  156
- System Speed Dial
  159
- Timer
  161
- Transfer
  162
- Voice Announce
  172
  - Programming Special Characters
    174
  - B Feature Codes
    176
  - Feature Codes
    177
  - Programming Codes
    180

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AT&T Merlin Legend MLX-20L User Manual

AT&T Merlin Legend MLX-20L User Manual (182 pages)

Communications System, Digital/ISDN Display Telephones

Brand: AT&T | Category: Telephone | Size: 2 MB

Table of Contents

Conference Calls
3
Line Button Lights
3
Account Codes
4
Table of Contents
5
Important Safety Instructions
11
Save These Instructions
12
About this Book

13
- Conventions Used
  14
- How to Comment on this Book
  15
Your Display Telephone

16
- Mlx-28D
  19
- Mlx-20L
  21
- The Display Area
  23
- Dedicated Feature Buttons
  32
- Line Buttons
  34
- Line Button Lights
  39
- Caring for Your Phone
  40
- Adjusting the Desk Stand
  41
2 Making and Answering Calls

42
3 Using and Programming Features

51
- Using Features
  54
- Programming Features
  55
4 Feature Finder

62
- Calling Basics
  63
- Covering Calls
  64
Features

67
- Account Code Entry
  69
- Alarm Clock
  71
- Auto Dial
  72
- Callback
  75
- Call Waiting
  79
- Conference
  81
- Coverage
  84
- Do Not Disturb
  91
- Extension Directory
  92
- Forward and Follow Me
  95
- Follow Me
  96
- Headset/Handset Mute
  98
- Inspect
  100
- Last Number Dial
  101
- Line Request
  102
- Messaging
  103
- Paging
  108
- Park
  111
- Personal Directory
  114
- Personalized Ring
  119
  - Personal Speed Dial
    120
  - Pickup
    122
  - Privacy
    125
  - Recall
    126
  - Reminder Service
    127
  - Ringing Options
    129
  - Saved Number Dial
    132
  - Signaling and Notify
    134
  - System Directory
    137
  - System Speed Dial
    139
  - Timer
    141
  - Transfer
    142
  - Voice Announce
    149
Programming Special Characters

150
Feature Codes

154
- Programming Codes
  157

AT&T Merlin Legend MLX-20L Operator's Manual

AT&T Merlin Legend MLX-20L Operator's Manual (152 pages)

MLX Direct-Line Consoles

Brand: AT&T | Category: Conference System | Size: 0 MB

Table of Contents

Table of Contents
3
Important Safety Instructions
7
About this Guide
10
Conventions
11
Commenting on this Guide
12
1 About Your Direct-Line Console

13
- Using Your Direct-Line Console
  14
- Language Choice
  16
- Direct-Line Console Models
  17
- MLX-28D Console with Direct Station Selector
  18
- MLX-20L Console with DSS
  20
- Direct Station Selector
  22
- Console Equipment
  24
- Line and DSS Buttons
  26
- Lights
  32
- Console Display
  35
- Menu Screen
  41
2 Quick Start

51
- Basic Skills
  51
- Identifying Call Types
  53
- Making a Call
  56
- Answering a Call
  59
- Transferring a Call
  61
- Setting up a Conference
  63
3 Feature Finder

65
4 Features

69
- Feature Availability
  70
- A Feature Codes
  72
- Using Features
  72
- Account Code Entry
  76
- During a Call
  78
- Alarm
  79
Features

80
- Alarm Clock
  80
- Auto Dial
  82
- Barge-In
  84
- Camp-On
  86
- Conference
  88
- Extension Status
  91
- Headset Features
  95
- Messaging
  98
- Night Service
  106
- Paging
  109
- Park
  113
- Reminder Service
  116
- System Speed Dial
  121
- Timer
  123
- Transfer
  124
- Feature Codes
  131

AT&T Merlin Legend MLX-20L Operator's Manual

AT&T Merlin Legend MLX-20L Operator's Manual (139 pages)

Brand: AT&T | Category: Conference System | Size: 0 MB

Table of Contents

Electromagnetic Interference Information
2
Table of Contents
3
Important Safety Instructions
7
About this Guide
9
Conventions
10
Commenting on this Guide
11
1 About Your Queued Call Console

12
- Queued Call Console
  13
- MLX-20L Telephone with DSS
  16
- Your Queued Call Console
  17
- Direct Station Selector
  18
- Console Accessories
  20
  - Buttons
    22
  - DSS Buttons
    24
  - Lights
    27
  - Display
    32
2 Quick Start

46
- Making Calls
  47
- Answering Calls
  49
  - Identifying Call Types
    50
  - To Answer a Call
    56
- Directing Calls
  57
- Making Conference Calls
  66
- Disconnecting Calls
  69
3 Feature Finder

70
- Answering and Directing Calls
  72
4 Features

74
- How to Use Features
  75
- Account Code Entry
  79
- Alarm
  81
- Alarm Clock
  82
- Barge-In
  84
- Camp-On
  85
Features (Continued)

85
- Directory
  87
  - Personal Directory
    89
  - System Directory
    95
- Follow Me
  97
- Headset Features
  99
  - Inspect
    102
- Messaging
  105
  - Night Service
    114
  - Paging
    116
  - Park
    119
  - Pickup
    121
  - Group Pickup
    122
  - Position Busy
    123
  - Signaling
    124
  - Timer
    125
- Volume
  126
  - Characters a
    128
  - Programming Special Characters
    129

AT&T Merlin Legend MLX-20L Operation Manual

AT&T Merlin Legend MLX-20L Operation Manual (130 pages)

Communications System Queued Call Console

Brand: AT&T | Category: Telephone | Size: 0 MB

Table of Contents

Communications System
1
Issue
2
Table of Contents
3
Important Safety Instructions
7
Save These Instructions
8
About this Book
9
- Conventions Used
  10
- How to Comment on this Book
  11
1 Understanding Your Equipment

15
- Identifying Your Equipment
  16
- MLX-20L Telephone with DSS
  18
- Direct Station Selector
  20
- QCC Operators' Headsets
  22
- Buttons
  23
- Call and Fixed Feature Buttons
  23
- Lights
  28
- The Display
  33
  - Home Screen
    35
  - Menu Screen
    38
2 Handling Calls

45
- Basic Feature Preview
  46
- Identifying Call Types
  47
- Answering Calls
  52
  - To Answer a Call
    52
  - To Put a Call on Hold
    53
- Directing Calls
  54
- Making Calls
  60
- Making Conference Calls
  61
- To Set up a Conference
  62
3 Feature Finder

63
4 Using Features

67
- How to Use Features
  68
- Account Code Entry
  72
- Alarm
  74
- Alarm Clock
  75
  - To Set the Alarm
    75
  - To Cancel the Alarm
    75
- Barge-In
  76
- Camp-On
  77
- Directory
  78
  - Extension Directory
    78
  - Personal Directory
    79
  - System Directory
    83
- Follow Me
  85
- To Cancel Follow Me
  86
- Headset Features
  87
- Inspect
  90
- Messaging
  92
  - Leave Message
    92
  - Posted Message
    93
- Night Service
  99
- Paging
  100
- Park
  102
- Pickup
  104
  - Individual Pickup
    104
  - Group Pickup
    105
- Position Busy
  106
  - Signaling
    107
  - Timer
    108
  - Programming Special Characters
    109

AT&T Merlin Legend MLX-20L Supervisor Manual

AT&T Merlin Legend MLX-20L Supervisor Manual (82 pages)

Calling Group

Brand: AT&T | Category: Conference System | Size: 0 MB

Table of Contents

Table of Contents
3
About this Guide
9
Conventions
10
Commenting on this Guide
11
1 Calling Group Overview

12
2 About Your Calling Group

17
- Supersvisor Telephones
  17
- Calling Group Supervisor Telephones
  18
- BIS-22Dtelephone
  19
- BIS-34Dtelephone
  20
- MERLIN II System Display Console
  21
- MLX-28Dtelephone
  22
- About Your Calling Group Supervisor Telephones
  22
- MLX-20L Telephone with Direct Station Selector (DSS)
  23
- Telephone Accessories
  24
- Buttons
  26
- Programming a Telephone
  36
3 Features

44
- Auto Login and Auto Logout
  45
- Calling Group Message Receiver
  46
- Call Queues
  47
- Calling Group Hunt Type
  51
4 Calling Group Supervisor Activities

54
5 Calling Group Agent Activities

65

AT&T Merlin Legend MLX-20L Supervizor's Manual

AT&T Merlin Legend MLX-20L Supervizor's Manual (75 pages)

Calling Group

Brand: AT&T | Category: Conference System | Size: 0 MB

Table of Contents

Table of Contents
3
Important Safety Instructions
7
Save These Instructions
8
About this Book
9
Conventions Used
10
How to Comment on this Book
11
1 Calling Group Overview

12
2 Calling Group Supervisor Telephones

15
- BIS-22D Telephone
  16
- BIS-34D Telephone
  17
- MERLIN II System Display Console
  18
- MLX-28D Telephone
  19
- MLX-20L Telephone with Direct Station Selector (DSS)
  20
- Buttons on Your Phone
  21
  - Line Buttons
    23
  - Feature Button
    28
- Programming Your Phone and Agent Phones
  31
3 Calling Group Features

37
- Station Hunting
  39
- Call Queues
  42
- Auto Login and Auto Logout
  46
- Calling Group Message Receiver
  47
4 Calling Group Supervisor Activities

48

AT&T Merlin Legend MLX-20L Quick Reference

AT&T Merlin Legend MLX-20L Quick Reference (11 pages)

Communications System Release 2.0, Display Telephones

Brand: AT&T | Category: Telephone | Size: 0 MB

Table of Contents

AT&T Merlin Legend MLX-20L Quick Reference Manual

AT&T Merlin Legend MLX-20L Quick Reference Manual (9 pages)

MLX Direct-Line Consoles

Brand: AT&T | Category: Conference System | Size: 0 MB

Table of Contents

AT&T Merlin Legend MLX-20L Quick Reference

AT&T Merlin Legend MLX-20L Quick Reference (9 pages)

Communications System Release 2.0 MLX Queued Call Console

Brand: AT&T | Category: Telephone | Size: 0 MB

Table of Contents

AT&T Merlin Legend MLX-20L Quick Reference

AT&T Merlin Legend MLX-20L Quick Reference (4 pages)

BRI Access Button

Brand: AT&T | Category: Conference System | Size: 0 MB

Table of Contents

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