Symantec 360R - Security Gateway SGS Administration Manual page 40

40 Configuring a connection to the outside network
Configuring connectivity
Figure 3-4 Rear panel of Symantec Gateway Security model 360 and 360R
appliances
Before configuring the appliance to use your dial-up account as either the
primary or backup connection, gather the following information and equipment:
Account information User name, which may be different from your account
name, and password for the dial-up account.
Dial-up numbers At least one, and up to three, telephone numbers for the
dial-up account.
Static IP address Some ISPs assign static IP addresses to their accounts, or
you may have purchased a static IP address.
Modem/cables An external modem and a serial cable to connect the
modem to the serial port on the back of the appliance.
Modem You may need to consult your modem's documentation for
documentation modem command or model information.
To configure dial-up accounts
First, you must connect the modem to the appliance. Then, you use the SGMI to
configure the dial-up account.
Note: If your ISP gateway blocks ICMP requests such as PING, on the Main Setup
tab, if you leave the Alive Indicator Site IP or URL text box blank, the appliance
PINGs the default gateway to determine connectivity.
See "Dial-up Backup & Analog/ISDN tab field descriptions"
To connect your modem
1 Plug one end of the serial cable into your modem.
2 Plug one end of the serial cable into the serial port on the back of the
appliance.
3 If it requires external power, plug the modem into a wall socket.
4
Turn on the modem.
Serial port
on page 167.