Flashing The Firmware - Symantec 360R - Security Gateway SGS Administration Manual

130 Logging, monitoring and updates
Updating firmware
upgrade, make note of your configuration. The only setting that it leaves intact
is the administrator's password.
See "Setting the administration password"
Warning: Re-flashing the firmware with an old version of the firmware erases all
previous configuration information including the password.
Apply the firmware by using the Symantec FTP utility (included on the
Symantec Gateway Security 300 Series CD-ROM), or you can use the DOS TFTP
command with the -i (binary) option. This transfers the firmware file to the
appliance, applies it, and then restarts the appliance.

Flashing the firmware

Before you perform a manual firmware upgrade, ensure you have the following
items:
symcftpw utility
■
Located on the Tools folder on the CD-ROM included with your appliance.
You may also use the TFTP command to put firmware on the appliance.
Firmware file
■
Download the latest firmware file from Symantec's Web site.
Note: If the computer on which you run symcftpw has Norton Internet Security
installed, you must configure both an inbound rule and an outbound rule in
Norton Internet Security to permit the traffic between the computer and the
appliance.
Figure 9-4 shows the rear panel on model 320. This graphic is for reference; the
full description of each feature is available in the Symantec Gateway Security
300 Series Installation Guide.
Figure 9-2 Model 320 rear panel
on page 16.