Symantec 360R - Security Gateway SGS Administration Manual page 33

7 In the Idle Time-out text box, type the number of minutes of inactivity after
which you want the appliance to disconnect from the PPPoE account.
8 If you have a static IP PPPoE Internet account, in the Static IP Address text
box, type the IP address.
Otherwise, leave the value at 0.
9 Under Choose Service, click Query Services.
You must be disconnected from your PPPoE account to use this feature.
See "Connecting manually to your PPPoE account"
10 From the Service drop-down list, select a PPPoE service.
You must click Query Services to select a service.
11 In the User Name text box, type your PPPoE account user name.
12 In the Password text box, type your PPPoE account password.
13 In the Verify Password text box, retype your PPPoE account password.
14 Click Save.
Verifying PPPoE connectivity
Once the appliance is configured to use the PPPoE account, verify that it
connects correctly.
To verify connectivity
See "PPPoE tab field descriptions"
See "Status tab field descriptions"
1 In the SGMI, in the left pane, click WAN/ISP.
2 In the right pane, on the PPPoE tab, under Manual Control, click Connect.
3 In the left pane, click Logging/Monitoring.
In the right pane, on the Status tab, under WAN1 (External Port), the connection
status is displayed.
If you are not connected, verify the following items:
You typed your user name and password correctly. Some ISPs expect the
■
user name to be email address format, for example, johndoe@myisp.net.
Check that all the cables are firmly plugged in.
■
Your account information with your ISP and that your account is active.
■
Configuring a connection to the outside network
on page 34.
on page 166.
on page 152.
Configuring connectivity
33