Symantec 360R - Security Gateway SGS Administration Manual page 123

To verify SNMP communication
Contact the SNMP server administrator and have them send a GET from the
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SNMP server to your appliance.
The appliance responds by sending status information to the SNMP server.
If it does not respond, check that the SNMP server IP address and community
string are correct. Also check that the SNMP server is accessible from the
appliance.
Selecting logging levels
The log file contains only the types of information you choose. This is useful for
isolating a problem or attack.
If you select Debug information, performance may be affected by the number of
messages that are created. You should select this option only for
troubleshooting purposes, and then disable it when you are done.
To select log levels
See "Logging/Monitoring field descriptions"
1 In the SGMI, in the left pane, click Logging/Monitoring.
2 In the right pane, on the Log Settings tab, under Log Type, check the types of
information you want to be logged.
3 Click Save.
Setting log times
Network Time Protocol (NTP) is an Internet standard protocol that ensures
accurate synchronization to the millisecond of computer clock times in a
network.
If you do not configure an NTP server, standard public NTP servers are used. If
an NTP server is not reachable, when an event occurs, the appliance records the
time (in seconds) since the last reboot.
To set log times
See "Log Settings tab field descriptions"
1 In the left pane, click Logging/Monitoring.
2 In the right pane, on the Log Settings tab, under Time, in the NTP Server
text box, type the IP address or fully qualified domain name of the non-
public NTP Server.
3 Click Save.
Logging, monitoring and updates
on page 151.
on page 155.
123
Managing logging