Checking firmware update status
Backing up and restoring configurations
11 Turn DIP switches 2 and 4 (4) to the off position (down).
The Status section shows the date and version of the last firmware update. The
last update shows the date and time (if an NTP service is available) of the last
LiveUpdate check. This check may or may not have resulted in a new firmware
version being downloaded depending on whether the appliances firmware is
already the most recent version.
For automatic updates, LiveUpdate logs messages for the following events:
Successfully downloading the firmware package
■
Unsuccessfully downloading the firmware package
■
No new firmware package available; every component is current
■
If a LiveUpdate fails because of an HTTP error, the failure is logged along with
the HTTP error message reported by the HTTP client.
To check firmware update status
Knowing the version of the firmware on the appliance is important if you plan to
contact Symantec Technical Support.
See
"LiveUpdate tab field descriptions"
See
"Status tab field descriptions"
To view LiveUpdate firmware package status
1
In the left pane, click Administration.
2
In the right pane, on the LiveUpdate tab, under Status, view the date of the
last update and the version number.
To view the current version of the firmware on the appliance
1
In the left pane, click Logging/Monitoring.
2
In the right pane, on the Status tab, under Unit, view the Firmware Version.
You can back up your appliance configuration at any time. You should do this
after you initially configure the appliance or before changing the configuration
significantly.
Logging, monitoring and updates
Backing up and restoring configurations
on page 159.
on page 152.
133