Common Problems And Solutions - HP Visualize J5000 - Workstation Owner's Manual

Hp visualize j5000, j7000 workstations owner's guide (a4978-90013)
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Common Problems and Solutions

The tables in this section list common problems you may encounter with
your computer. The tables also tell you what to do to help solve the
problems.
Table 9-1
Problems Powering Up the System
Chapter 9
Problem
The power LED does
not light.
The power LED lights,
but the screen is blank
or flickers
LCD messages
Boot Failure
If problems persist, contact your system administrator or call your designated
service representative.
Common Problems and Solutions
Solution
Make sure all AC power cables are connected
securely to the system.
Make sure the power cord is plugged into a working
AC outlet.
Make sure the power switch is set to the On position.
Make sure the power-supply interlock screw is
sufficiently tightened.
Adjust the brightness control on the monitor. If the
screen is still blank, turn off the system and monitor
power switches. When the system is completely
powered off, check the video cable connections.
Go to the section "Displaying and Setting Your
Monitor Type" in the Boot Console Interface chapter
for information about displaying and setting your
computer's monitor configuration.
See "LCD-Indicated Problems" later in this chapter.
Make sure the SCSI terminators are in place, either
directly on the back of the machine, or on the last
external SCSI device you have attached to each bus.
Troubleshooting
169

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