Page 2 The information contained in this document is subject to change without notice. Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard. This document contains proprietary information that is protected by copy right.
Page 3 (c) (1) (ii) of the Rights in Technical Data and Computer Software Clause at DFARS 252.227.7013. Hewlett-Packard Co., 3000 Hanover St., Palo Alto, CA 94304. 10 9 8 7 6 5 4 3 2 1...
Page 5: Table Of Contents
Contents 1. System Overview System Requirements ........18 Product Description .
Page 6 Contents Reinstalling the Cover Panels ....... 48 Installing Memory ......... . 49 Installing DIMMs .
Page 7 Contents The CD Drive ..........91 CD Media .
Page 8 Contents Operating the Floppy Drive ........119 Formatting a New Diskette .
Page 9 Contents Searching for Bootable Media ....... . .145 Resetting Your Computer ........146 Displaying and Setting Paths .
Page 10 Contents A. Safety and Regulatory Statements Declaration of Conformity ........180 Emissions Regulations .
Page 11 Contents...
Page 12 Contents...
Page 13: Installation Notice
ISUALIZE J5000/J7000 computer. Installation Notice Products designated in the applicable Hewlett-Packard price list as customer-installable can be installed by computer-knowledgeable customers who carefully read and follow the instructions provided. Customers who elect to have the product installed by our ﬁeld personnel are charged the applicable ﬁeld installation charge, as covered under the...
Page 14: Related Manuals
Related Manuals For more information, refer to one of the following documents: • HP V J5000/J7000 Site Prep Guide ISUALIZE • HP V J5000/J7000 Installation Card ISUALIZE • Using HP-UX • HP CDE Getting Started Guide and User’s Guide • Managing Systems and Workgroups •...
Page 15: Documentation Conventions
Documentation Conventions Unless otherwise noted in the text, this guide uses the following symbolic conventions. Table 1 Documentation Conventions user-supplied values Italic words or characters in syntax and command descriptions represent “conceptual variables”— whose values are indicated by the current context and which you must supply.
Page 16 Electrostatic Discharge (ESD) Precautions Electrostatic discharges (static electricity) can damage the integrated circuits on printed circuit boards and other internal devices. To prevent such damage from occurring, observe the following precautions during board unpacking and installation: • Stand on a static-free mat. •...
Page 17: System Overview
System Overview This chapter introduces the HP V J5000 and J7000 computers. ISUALIZE Its purpose is to familiarize you with your computer and its controls and indicators.
Page 18: System Requirements
System Overview System Requirements System Requirements The HP V J5000 and J7000 computers are similar in may ways, ISUALIZE but the main way in which they differ is the number of processors: the J5000 has two, and the J7000 has four. In addition to the label on the front of the machine, you can also determine which machine you have by counting the processors on the motherboard.
Page 19: Product Description
System Overview Product Description Product Description To help you gain a better understanding of the J5000/J7000 computers, the following table provides the computer’s key features. Table 1-1 HP V J5000/J7000 Features ISUALIZE Computer Feature Description Processors Two (in the J5000) or four (in the J7000) 440MHz PA8500 microprocessors with 0.5MB on-chip instruction cache and 1.0MB on-chip data cache.
Page 20 System Overview Product Description Table 1-1 HP V J5000/J7000 Features ISUALIZE Computer Feature Description Main Memory Using 256-MB DIMMs: • J5000: Up to 2GB in 8 slots • J7000: Up to 4GB in 16 slots Using 512-MB DIMMs: • J5000: Up to 4GB in 8 slots •...
Page 21 System Overview Product Description Table 1-1 HP V J5000/J7000 Features ISUALIZE Computer Feature Description PCI (Peripheral Connect Eight 64-bit slots in the following Interface) slots arrangement: 1. 5V, 33MHz, bus 1, top slot (power only) 2. 5V, 33MHz, bus 2 3.
Page 22: System Unit, Front View
System Overview System Unit, Front View System Unit, Front View Before powering on your system, you should become familiar with the system unit controls: Figure 1-2 HP V J5000 /J7000 Front View ISUALIZE Floppy Drive or DDS Drive Bay Power Switch CD Drive Bay 2-line, 16-character LCD Door Handle...
Page 23: System Lcd
System Overview System Unit, Front View System LCD The Liquid Crystal Display (LCD) is located on the left side of the front panel. The LCD displays messages about the state of the system, including error codes (see “LCD-Indicated Problems” Troubleshooting chapter for more details). The following symbols appear in the LCD, representing the different system activities shown: Figure 1-3 LCD Symbols...
Page 24: System Unit Rear Panel Connectors
System Overview System Unit Rear Panel Connectors System Unit Rear Panel Connectors This section describes the following connectors on the system unit’s rear panel: • Audio connectors (line in, line out, microphone and headphones) • USB keyboard and mouse connectors •...
Page 25 System Overview System Unit Rear Panel Connectors The illustration below shows the locations of the connectors on the system unit’s rear panel. Figure 1-4 System Unit Rear Panel Connectors Power Supply Thumbscrew Interlock screw (T-15) (Torx T-15) Security Tab RS-232 Narrow SE SCSI TOC/Interrupt Wide LVD SCSI...
Page 26: Audio Connectors
Figure 1-5 Audio Connectors Microphone (in) Headphones (out) Line Out Line In audio connectors standard stereo audio mini-jacks. Hewlett-Packard recommends using gold-plated plugs available through audio retailers for the best quality recording and playback through the external connectors. Chapter 1...
Page 27: Keyboard Connectors
System Overview System Unit Rear Panel Connectors A summary of the computer audio electrical speciﬁcations follows. Table 1-2 Audio Electrical Speciﬁcations Frequency Response 25Hz to 20kHz Input Sensitivity/Impedance: Line in 2.0Vpk/47Kohm Microphone 22mVpk/1Kohm Max Output Level/Impedance Line out 2.8Vpp/47Kohm Headphone 2.75Vpp/50ohm Speaker (internal) 5.88Vpp/48ohm...
Page 28: Rs-232C Serial Input/Output Connectors
System Overview System Unit Rear Panel Connectors RS-232C Serial Input/Output Connectors You can attach peripheral devices to the RS-232C Serial Input/Output (SIO) ports on this computer. Peripheral devices include printers, plotters, modems, and scanners. Consult the documentation that accompanies each pointing or peripheral device for speciﬁc information concerning its use.
Page 29: Power Cord Connectors
System Overview System Unit Rear Panel Connectors drives CD-ROM drives. Consult documentation that accompanies each SCSI device for speciﬁc information concerning its use. Refer to the appendix “SCSI Connections” for information about connecting SCSI devices to your computer. WARNING Do not attach FWD SCSI devices to the LVD SCSI port, or damage will occur.
Page 30: Keyboard And Mouse
System Overview Keyboard and Mouse Keyboard and Mouse At this printing, only the HP three-button USB mouse is supported as a pointing device for the J5000 and J7000. For general information on using three-button mice and on the various cursor shapes associated with different areas of HP CDE while using a mouse or other pointing device, see Using Your HP Workstation.
Page 31: Operating System Overview
Your computer uses version 10.20 of the HP-UX operating system with the June 1999 Workstation ACE (Addition Core Enhancements). Instant Ignition systems (systems with preloaded software) have X-Windows and Hewlett-Packard’s graphical user interface HP CDE installed and conﬁgured (see the HP CDE Getting Started Guide and User’s Guide for details).
Page 32: Powering Up Your System
System Overview Powering Up Your System Powering Up Your System After you have connected the various parts of the computer—for details, see the J5000/J7000 Installation Sheet that came with your computer— you are ready to power up the system. At this point, there are two possibilities: •...
Page 33: Getting Required Information
System Overview Powering Up Your System Getting Required Information The start-up procedure for your workstation will require you to supply the following information. Please have this information available before you turn the workstation on for the ﬁrst time. NOTE If you are not the system administrator for your workstation, and therefore do not know the information, ask your system administrator.
Page 34 System Overview Powering Up Your System • Optional font server parameters You need to supply these parameters if you want the workstation to obtain its fonts from a network server. Ask your system administrator if you need to conﬁgure these parameters. Table 1-5 Font-Server Parameters Font server name...
Page 35: Turning On The Power
System Overview Powering Up Your System Turning on the Power 1. Turn on the monitor and any external peripherals (for example, printers) connected to the workstation. 2. Turn on the workstation. The workstation will run a series of self-tests. 3. After two or three minutes, a series of messages are displayed as various hardware and software subsystems are activated.
Page 36: Documentation
System Overview Powering Up Your System NOTE You must log into the ﬁrst session as root. This is because the system contains no other user accounts. Once you are done with system conﬁguration, including the creation of other users’ accounts via SAM (the System Administration Manager), you should log out as superuser and log back in as one of the other users.
Page 37: Monitors
System Overview Monitors Monitors You can use one of the following HP monitors with your computer: • 19-inch, 1280 1024 color monitor (A4575A) • 19-inch, 1600 1200 color monitor (A4575A) • 21-inch, 1280 1024 color monitor (A4576A) • 21-inch, 1600 1200 color monitor (A4576A) Before using your monitor, you should become familiar with its controls, connectors and indicators.
Page 38 System Overview Monitors After a few seconds of analyzing your hardware and software conﬁgurations, the splash screen disappears, and another window appears, which offers access to the various administration tasks: Figure 1-8 SAM’s Main Menu Double-click the “Display” icon, and something like the following appears (of course, the actual devices on your machine are likely to be different): Figure 1-9 X Server Conﬁguration Screen...
Page 39 System Overview Monitors Double-clicking on any of the icons that represent graphics devices (or single-clicking and then selecting under the menu) will Describe... Actions cause a monitor-description window to appear; for example: Figure 1-10 Monitor Description Window Other options under the menu allow you to identify the physical Actions monitor associated with the logical monitor (by making the screen image...
Page 40 System Overview Monitors Figure 1-11 X-Window Screen Description Window As before, other options under the menu allow you to identify the Actions physical monitor associated with the X-screen deﬁnition (again, by making the screen image blink), and to change the default visual, screen options, server options, etc.
Page 41: Changing Your Computer's Hardware Conﬁguration
Changing Your Computer’s Hardware Conﬁguration This chapter describes the procedures required to change your computer’s hardware conﬁguration.
Page 42 Changing Your Computer’s Hardware Conﬁguration The instructions in this chapter assume you are using the HP-UX 10.20 operating system with the Workstation Additional Core Enhancements for HP-UX 10.20 (June 1999) and the HP CDE interface. When installing internal devices, always wear a properly grounded wrist CAUTION strap to avoid damaging components with electrostatic discharge (static electricity).
Page 43: Opening The System Unit
Changing Your Computer’s Hardware Conﬁguration Opening the System Unit Opening the System Unit Some hardware-conﬁguration operations, like installing and removing hard disk drives, can be done simply by opening the door on the front of the unit; the disk drives are accessible through the open door. Other operations require a bit more access to the interior of the computer, so more panels will need to be removed.
Page 44: Removing The Front Panel
Changing Your Computer’s Hardware Conﬁguration Opening the System Unit Removing the Front Panel The front panel must be removed in order to install a CD drive, a DDS tape drive, or a ﬂoppy drive—see their respective sections later in this chapter for detailed instructions on the installation process for each type of device.
Page 45 Changing Your Computer’s Hardware Conﬁguration Opening the System Unit Figure 2-2 System Unit with Front Cover Panel Removed Floppy Drive or DDS Drive Bay Panel hinge hole LCD Connector CD Drive Power switch Panel-detach screw holes System LCD Removable hard disk drives Panel hinge holes Once the front panel has been removed, a CD drive, DDS drive, and/or a ﬂoppy drive can be installed or removed.
Page 46: Opening The Top Cover
Changing Your Computer’s Hardware Conﬁguration Opening the System Unit Opening the Top Cover To open the top cover of the unit—to install or remove a removable-media drive (i.e., a CD drive, a DDS tape drive, or a ﬂoppy drive), DIMMs, or I/O cards, for example, or for other access to the inside of the unit—follow these steps: 1.
Page 47: Removing The Left And/Or Right Panels
Changing Your Computer’s Hardware Conﬁguration Opening the System Unit Figure 2-4 Removing the Top and Side Panels Removing the Left and/or Right Panels In order to remove the left and/or right panels, you must ﬁrst remove the top panel, as described above. Then, the left and right panels are free to tip out and away from the unit.
Page 48: Reinstalling The Cover Panels
Changing Your Computer’s Hardware Conﬁguration Opening the System Unit Reinstalling the Cover Panels To replace the cover panels once you’ve taken them off, perform the following steps: 1. Place the left- and right-side panels into their grooves in the bottom edges of the left and right sides of the chassis, and then press the tops of the side panels together ﬁrmly.
Page 49: Installing Memory
Changing Your Computer’s Hardware Conﬁguration Installing Memory Installing Memory This section contains information regarding the installation of additional memory. However, before continuing with this section, please take time to read the following list of considerations: • Use the procedure described in the chapter “The Boot Console Interface”...
Page 50: Installing Dimms
Changing Your Computer’s Hardware Conﬁguration Installing Memory order indicated in the right illustration above (or on the label on the air guide). For details on the mechanics of inserting DIMMs, see the following pages. • When you have ﬁnished installing the additional DIMMs, use the Boot Console Interface to verify that the computer recognizes them.
Page 51 Changing Your Computer’s Hardware Conﬁguration Installing Memory so it must be removed before installing or removing DIMMs. Before the air guide is removed, the open left side of the J7000 looks like this: Figure 2-7 The J7000’s Open Left Side Before Removing Air Guide Support Bar Air Guide Screws...
Page 52 Changing Your Computer’s Hardware Conﬁguration Installing Memory After the air guide is removed, the open left side of the J7000 looks like this: Figure 2-8 The J7000’s Open Left Side After Removing Air Guide DIMM Slots (16 total) Chapter 2...
Page 53 Changing Your Computer’s Hardware Conﬁguration Installing Memory 2. Install DIMMs in the order indicated in Figure 2-5 on page 49, or on the label on the ﬂoor of the chassis (the J7000 requires DIMMs to be installed in pairs of the same size). Make sure the DIMM-removal tabs are angled out—away from each other.
Page 54 Changing Your Computer’s Hardware Conﬁguration Installing Memory 4. Re-install the air guide with the four screws removed earlier (so it again looks like Figure 2-7 on page 51), close the system unit and reconnect all cables. 5. Verify that this installation was successful by following the steps in “Displaying the Memory Conﬁguration”...
Page 55: Installing A Pci-Type I/O Board
Changing Your Computer’s Hardware Conﬁguration Installing a PCI-Type I/O Board Installing a PCI-Type I/O Board The J5000/J7000 are extensible by means of I/O cards that offer a variety of functionalities, and the kind of I/O cards supported are called PCI (Peripheral Component Interconnect) cards.
Page 56 Changing Your Computer’s Hardware Conﬁguration Installing a PCI-Type I/O Board 2, drawing power and sending/receiving data, and daughter board in Slot 1, drawing only power—is supported. On the other hand, a standalone card that draws power and sends/receives data would be supported in Slot 2 but not Slot 1.
Page 57 Changing Your Computer’s Hardware Conﬁguration Installing a PCI-Type I/O Board The illustration below shows the physical layout of the PCI slots: Figure 2-13 PCI Slots in a J5000/J7000 Power Supply PCI Card Retaining Clip PCI Card Slots (Slot 7 is the primary graphics slot;...
Page 58 Changing Your Computer’s Hardware Conﬁguration Installing a PCI-Type I/O Board 4. Remove the screw that secures the ﬁller plate corresponding to the slot into which you are installing the PCI card, and then remove the ﬁller plate itself, saving it for future use. The ﬁller plate must be removed in order for the PCI card’s connectors to be accessible from outside the chassis.
Page 59: Changing Your Monitor Type
Changing Your Computer’s Hardware Conﬁguration Changing Your Monitor Type Changing Your Monitor Type Your system ships from the factory preset to use a monitor with a speciﬁc resolution and frequency. If you replace you monitor with a different type, you must reconﬁgure your computer to support it. There are two ways to conﬁgure your computer to support a different monitor type.
Page 60: Cd Drive Installation
Changing Your Computer’s Hardware Conﬁguration CD Drive Installation CD Drive Installation To install a CD drive, follow the steps below: 1. Using standard static-suppression practices (described in the Preface of this document), remove the computer’s front panel, as described in“Removing the Front Panel” on page 44, and top cover, as described in “Opening the Top Cover”...
Page 61 Changing Your Computer’s Hardware Conﬁguration CD Drive Installation Figure 2-15 Removing the CD Drive Filler Panel Filler panel must be removed before installing the CD drive 4. Unpack the CD drive, avoiding shocks both mechanical and electrical. That is, never let it drop onto the ﬂoor or even onto a desk; always set it down gently.
Page 62 Changing Your Computer’s Hardware Conﬁguration CD Drive Installation Figure 2-16 Inserting the CD Drive Into its Bracket CD Drive CD Drive Bracket The assembly should now appear as follows: Figure 2-17 The CD Drive in its Bracket Secure the CD drive assembly by inserting screws here Chapter 2...
Page 63 Changing Your Computer’s Hardware Conﬁguration CD Drive Installation 6. Slide the bracket, now containing the CD drive, halfway into the CD drive bay. 7. Connect the power, audio, and ribbon cables into their respective connectors, taking care to fold the ribbon cable neatly, so it won’t be crushed during insertion.
Page 64: Verifying The Cd Drive Operation
Changing Your Computer’s Hardware Conﬁguration CD Drive Installation Verifying the CD Drive Operation To verify that your workstation can communicate with the CD drive, follow these steps: 1. In a terminal window, enter the following command: Return /usr/sbin/ioscan -d sdisk After a few moments the ioscan utility lists all of the SCSI I/O devices it could ﬁnd.
Page 65: Dds Drive Installation
Changing Your Computer’s Hardware Conﬁguration DDS Drive Installation DDS Drive Installation NOTE Before opening the system unit to install a DDS drive, determine the SCSI IDs currently in use on your computer, so as to avoid SCSI ID conﬂicts. To install a DDS drive, follow the steps below: 1.
Page 66 Changing Your Computer’s Hardware Conﬁguration DDS Drive Installation Figure 2-19 Removing the DDS/Floppy Drive Bracket 4. Install the DDS drive into the bracket: the drive itself must be inserted into the DDS drive bracket, and secured by four Torx T-10 screws (two on each side).
Page 67: Verifying The Dds Tape Drive Operation
Changing Your Computer’s Hardware Conﬁguration DDS Drive Installation 7. Slide the bracket, now containing the DDS drive, into the DDS drive bay. Observing—and manipulating, if necessary—from above, make sure the drive’s ribbon cable folds neatly and compactly, and its ferrite bead (the elongated loop of iron-containing material) does not hinder the folding process.
Page 68: Floppy Drive Installation
Changing Your Computer’s Hardware Conﬁguration Floppy Drive Installation Floppy Drive Installation To install a PC ﬂoppy drive into the J5000/J7000, follow the steps below: 1. Using standard static-suppression practices (described in the Preface to this document), remove the computer’s front panel, as described earlier in “Removing the Front Panel”...
Page 69 Changing Your Computer’s Hardware Conﬁguration Floppy Drive Installation 3. Remove the ﬁller panels from the DDS/ﬂoppy drive bracket by removing the screws and sliding the panels back and then up, as indicated in the illustration below. Save the larger of the two ﬁller panels for future use;...
Page 70 Changing Your Computer’s Hardware Conﬁguration Floppy Drive Installation Figure 2-23 Floppy Drive, Filler Installed into the DDS/Floppy Drive Bracket 6. Connect the power cable and the data (ribbon) cable to the ﬂoppy drive. 7. Slide the bracket, now containing the ﬂoppy drive, into the ﬂoppy drive bay.
Page 71: Verifying The Floppy Drive Conﬁguration
Changing Your Computer’s Hardware Conﬁguration Floppy Drive Installation Verifying the Floppy Drive Conﬁguration To verify that your workstation can communicate with the ﬂoppy drive, use the ioscan command in a terminal window to see which devices are currently in use on your system. Note that you will have to be superuser or root to use the ioscan command.
Page 72 Changing Your Computer’s Hardware Conﬁguration Floppy Drive Installation Chapter 2...
Page 73: Hot-Pluggable Hard Disk Drives
Hot-Pluggable Hard Disk Drives This chapter describes the hot-pluggable hard disk drives, and how to install and remove them.
Page 74: The Disk Drives
Hot-Pluggable Hard Disk Drives The Disk Drives The Disk Drives When reconﬁguring your computer’s internal hardware, always wear a properly grounded wrist strap to avoid damaging components. Figure 3-1 System Unit with Front-Panel Door Open Floppy Drive or DDS Drive Bay CD Drive Power switch System LCD...
Page 75 Hot-Pluggable Hard Disk Drives The Disk Drives positions in the slots, not switches on the drives themselves, deﬁne the SCSI address for each drive. These addresses are labelled on the chassis. Finally, these hard drives are hot-pluggable: that is, you do not need to power down the entire machine to remove or insert a hard disk drive.
Page 76: Removing A Hard Disk Drive
Hot-Pluggable Hard Disk Drives The Disk Drives Removing a Hard Disk Drive The instructions for removing a disk drive from the J5000/J7000 are printed on the front panel, and are visible when the panel door is opened, as shown in the detail below. CAUTION If you are removing a hard disk drive while the system is running, you must perform the operations outlined in “The Hot-Plug Procedure”...
Page 77: Putting A Disk Drive Into Its Tray
Hot-Pluggable Hard Disk Drives The Disk Drives 3. Wait about 30 seconds for the drive to spin down (handling of a disk drive while it is still spinning can cause disk damage and/or loss of data). 4. Carefully pull the drive straight out. If you also need to remove the disk drive from the disk-drive tray—to replace a faulty drive, for example—remove the four screws that secure the drive to the tray.
Page 78 Hot-Pluggable Hard Disk Drives The Disk Drives drive in it, the four screws required to secure the drive to the tray are stored in two tabs on the tray (see illustration below). Remove these four screws from the storage tabs. Figure 3-3 Installing a Hard Disk Drive into its Tray Grommets (do not remove)
Page 79: Inserting A Disk Drive
Hot-Pluggable Hard Disk Drives The Disk Drives Inserting a Disk Drive To insert a drive, the procedure is virtually identical to the “removing” steps above, except in the reverse order: 1. Carefully push the drive, which is already in its tray, straight into the desired slot, making sure the drive-tray’s handle is pulled away from the front surface of the tray.
Page 80: The Hot-Plug Process
Hot-Pluggable Hard Disk Drives The Hot-Plug Process The Hot-Plug Process The physical aspect of inserting and removing a disk drive, as discussed in the previous section, is straightforward. However, the operating system must be prepared for the insertion or removal of a disk, or unexpected and harmful effects may occur.
Page 81: Hot-Plug Example
Hot-Pluggable Hard Disk Drives The Hot-Plug Process because manipulation of the LVM requires specialized knowledge that only experienced system administrators are expected to have (see below for details). Hot-Plug Example The following example describes a particular system problem where the solution is to replace a hot-plug disk module.
Page 82 Hot-Pluggable Hard Disk Drives The Hot-Plug Process The system problem for this example is that the disk at hardware address 10/0/14/0.0 has a head crash, and as a result, is unusable. The steps described in the Hot-Plug Procedure section below outline a method that can be used to recover from this state.
Page 83: The Hot-Plug Procedure
Hot-Pluggable Hard Disk Drives The Hot-Plug Process The Hot-Plug Procedure These are the steps required to properly hot-plug a disk drive: Step 1 • Check if the LVM found the physical volume to be defective when the volume group was activated. •...
Page 84 Hot-Pluggable Hard Disk Drives The Hot-Plug Process Step 2 • Reduce any logical volumes that have mirror copies on the faulty disk so that they no longer mirror onto that disk (note the -A n option): lvreduce -m 0 -A n LV name /dev/dsk/cXtXdX (for 1-way mirroring) lvreduce -m 1 -A n LV name /dev/dsk/cXtXdX (for 2 way mirroring)
Page 85 Hot-Pluggable Hard Disk Drives The Hot-Plug Process Step 6 • If this disk is not a mirror of a root disk, then skip this step. • Run the mkboot command. For our example: mkboot /dev/rdsk/c2t4d0 • Run lvlnboot -R to relink the replaced disk into the Boot Data Reserved Area of all the Physical Volumes in the Volume Group.
Page 86: Checking The Scsi Ids
Hot-Pluggable Hard Disk Drives Checking the SCSI IDs Checking the SCSI IDs To determine which SCSI IDs are currently in use on your system, use the ioscan command in a terminal window. Note that you will need to be superuser (root) in order to use the ioscan command. Here are the steps necessary for determining SCSI IDs: 1.
Page 87: Using Device Files
Hot-Pluggable Hard Disk Drives Checking the SCSI IDs 10/4 CLAIMED BUS_NEXUS PCI Bus Bridge - lba 10/6 CLAIMED BUS_NEXUS PCI Bus Bridge - lba graphics 10/6/7/0 graph3 CLAIMED INTERFACE PCI(103c1008) processor processor CLAIMED PROCESSOR Processor processor processor CLAIMED PROCESSOR Processor memory memory CLAIMED...
Page 88 Hot-Pluggable Hard Disk Drives Checking the SCSI IDs . A window opens with a list of information for the disk Information drive, including the device ﬁles. Chapter 3...
Page 89: Using Your Cd Drive
Using Your CD Drive...
Page 90: Operating The Cd Drive
Using Your CD Drive Operating the CD Drive Operating the CD Drive This section describes how to use your CD drive. Be sure you read and understand the information on mounting and NOTE unmounting CDs before you begin using your CD drive. This chapter provides an overview of the optional CD drive and media, and describes how to install and use the CD drive.
Page 91: The Cd Drive
Using Your CD Drive Operating the CD Drive The CD Drive The CD drive is a random-access read-only mass storage device that uses removable CDs. The drive supports the ISO 9660 and High Sierra format standards. You can access information from the drive like any other disk drive, except that you cannot write to the drive.
Page 92 Using Your CD Drive Operating the CD Drive Table 4-1 CD Drive Controls and Indicators Control/Feature Purpose Busy Indicator The Busy Indicator blinks during various operations of the drive. Eject Button Press the Eject Button to open the disk tray to insert or remove a disk.
Page 93: Cd Media
Using Your CD Drive Operating the CD Drive CD Media CDs are 120mm (4.7 in.) in diameter, and use one data surface with a capacity of approximately 600 megabytes. The data surface contains pits and ﬂat spots arranged in a continuous spiral track, which is read at a constant linear speed (and hence a variable rotational speed).
Page 94: Loading And Unloading A Cd In The Disk Tray
Using Your CD Drive Operating the CD Drive Loading and Unloading a CD in the disk Tray This subsection describes how to load or unload a CD in the CD drive. Loading a CD This CD drive has an automatic loading/ejecting feature. To load a disk in the CD drive, follow these steps: 1.
Page 95: Audio Control For The Cd Drive
This is a third-party CD player utility that runs on an X windows system using the Motif graphical user interface. The xmcd utility is not supported by Hewlett-Packard, and it is one of many audio controllers for CD drives available in the marketplace. Since the xmcd utility is not a...
Page 96: Using The Xmcd Utility
Using Your CD Drive Audio Control for the CD Drive Using the xmcd Utility The instructions in the section assume that you are using the HP-UX 10.20 operating system Workstation Additional Core Enhancements (ACE) for HP-UX 10.20 (June 1999) with the HP CDE interface.
Page 97 Using Your CD Drive Audio Control for the CD Drive 4. Click on the Monitoring checkbox in the Audio window to select it. Then select the Output menu and click on the Headphones item in the menu list. In the File menu select the item Close, this will close the Audio window and save your settings.
Page 98: Mounting And Unmounting A Cd
Using Your CD Drive Mounting and Unmounting a CD Mounting and Unmounting a CD In normal system use—i.e., other than installing the operating system or ﬁrmware—you must ﬁrst mount a CD in order to access information on it (this applies to ﬁle system information only: if you wish to load a music CD, you would not need to mount the disk).
Page 99: Mounting A Cd Using Sam
Using Your CD Drive Mounting and Unmounting a CD Mounting a CD Using SAM Use the following procedure to mount a CD: • Log in as root. If you need information on logging in or setting up a user account, see Using Your HP Workstation. •...
Page 100: Unmounting A Cd Using Sam
Using Your CD Drive Mounting and Unmounting a CD • The window opens with a list of unused Select a Disk to Add... mass-storage devices. Highlight the CD device containing the CD you want to mount. • Click on • The window opens.
Page 101 Using Your CD Drive Mounting and Unmounting a CD icons, one of which looks like this: 3. Double-click on . The Disks and File Systems Disks and File Systems -> window opens, showing several more icons, one of which look like this: 4.
Page 102 Using Your CD Drive Mounting and Unmounting a CD Chapter 4...
Page 103: Using Your Digital Data Storage (Dds) Tape Drive
Using Your Digital Data Storage (DDS) Tape Drive...
Page 104 Using Your Digital Data Storage (DDS) Tape Drive This chapter describes how to use the optional Digital Data Storage (DDS) tape drive. It also describes how to maintain and care for the drive. CAUTION Use only data cassettes labeled DDS (Digital Data Storage). Never use audio cassettes labeled DAT (Digital Audio Tape) in your DDS-format drive.
Page 105: Dds Tape Drive And Cassette Descriptions
Using Your Digital Data Storage (DDS) Tape Drive DDS Tape Drive and Cassette Descriptions DDS Tape Drive and Cassette Descriptions This section describes basic information needed for using your DDS tape drive and data cassettes. The DDS Drive The DDS-3 tape drive has a 3.5-inch form factor and a narrow single-ended SCSI interface.
Page 106 Using Your Digital Data Storage (DDS) Tape Drive DDS Tape Drive and Cassette Descriptions With compression, the capacities double: Table 5-2 DDS3 Tape Drive Capacities With Data Compression Tape Length DDS3 Tape Drive 60 meters 2.6 GB 90 meters 4.0 GB 120 meters 8.0 GB 125 meters...
Page 107 Note the pattern of the pulses and contact your local service representative. Caution Hewlett-Packard DDS drives continually monitor the number of errors they have to correct when reading and writing to a tape to determine tape wear and tape-head cleanliness.
Page 108: Data Cassettes
Using Your Digital Data Storage (DDS) Tape Drive DDS Tape Drive and Cassette Descriptions If the LED indicators on your DDS-format drive display the Caution condition, follow this procedure: • Check the system console for any tape-error messages. A hard error during a read or write operation may have occurred.
Page 109 Using Your Digital Data Storage (DDS) Tape Drive DDS Tape Drive and Cassette Descriptions Cleaning the Tape Heads Clean the heads of your tape drive after every 25 hours of tape drive use or if a Caution signal is displayed on the LED. Only use HP Cleaning Cassettes (HP92283K) to clean the tape heads.
Page 110: Setting The Write-Protect Tab On A Data Cassette
Using Your Digital Data Storage (DDS) Tape Drive DDS Tape Drive and Cassette Descriptions Setting the Write-Protect Tab on a Data Cassette You can only store or change information on a data cassette when the write-protect tab is in the write position. So, before trying to write to the data cassette, make sure that the write-protect tab is in the Write position, as shown below.
Page 111: Operating The Dds Tape Drive
Using Your Digital Data Storage (DDS) Tape Drive Operating the DDS Tape Drive Operating the DDS Tape Drive Loading and Unloading a Data Cassette Follow these steps to load and unload a data cassette from the DDS tape drive: • Insert the data cassette into the drive, the hinged door ﬁrst, and the write-protect tab visible on the right side of the trailing edge.
Page 112: Archiving Data
Using Your Digital Data Storage (DDS) Tape Drive Operating the DDS Tape Drive Archiving Data This section describes how to transfer data to and from a DDS-format data cassette (saving and restoring) using the HP-UX tar command and your tape drive’s device ﬁle. The tar command allows you to save ﬁles to a data cassette, restore ﬁles from a data cassette to your system, or list the ﬁles on your data cassette.
Page 113: Restoring Files From A Data Cassette To Your System
Using Your Digital Data Storage (DDS) Tape Drive Operating the DDS Tape Drive Restoring Files from a Data Cassette to Your System Use the following instructions to restore ﬁles from a data cassette to your system: 1. Load the data cassette into the tape drive. 2.
Page 114: Further Command Information
Ordering Information To order Hewlett-Packard data cassettes and cleaning cassettes for use in your DDS tape drive, use the following order numbers: 1. HP 92283A: Box of ﬁve 60-meter DDS data cassettes 2.
Page 115: Using Your 3.5-Inch Floppy Disk Drive
Using Your 3.5-Inch Floppy Disk Drive This chapter describes how to perform tasks that allow you to archive to or transfer data from the 3.5-inch ﬂoppy disk drive.
Page 116 Using Your 3.5-Inch Floppy Disk Drive The instructions in this chapter assume you are using the Workstation Additional Core Enhancements for HP-UX 10.20 (June 1999) bundles, and the HP CDE interface. When examples of user input are given in this chapter, enter them at the NOTE command-line prompt in an HP CDE terminal window or HP-UX shell.
Page 117: Using The Floppy Diskette
Using Your 3.5-Inch Floppy Disk Drive Using the Floppy Diskette Using the Floppy Diskette This section describes basic information needed for using your ﬂoppy diskettes. Setting the Write-Protect Tab on a Diskette You can only store or change information on a diskette when the write-protect tab is in the write position.
Page 118: Inserting And Removing A Diskette
Using Your 3.5-Inch Floppy Disk Drive Using the Floppy Diskette Inserting and Removing a Diskette Follow these steps to insert and remove a diskette from the ﬂoppy disk drive. 1. Insert the diskette into the drive, sliding-door edge ﬁrst, label side up. 2.
Page 119: Operating The Floppy Drive
Using Your 3.5-Inch Floppy Disk Drive Operating the Floppy Drive Operating the Floppy Drive This section describes how to perform tasks with your 3.5-inch ﬂoppy disk drive. Formatting a New Diskette Unless a ﬂoppy disk is preformatted for use on PCs, you must always format a new ﬂoppy diskette with the mediainit utility before using the diskette.
Page 120 Using Your 3.5-Inch Floppy Disk Drive Operating the Floppy Drive 2. Load the formatted ﬂoppy diskette into the disk drive. 3. Type the following in a terminal window at the prompt and press Enter tar -cvf deviceﬁle pathname where deviceﬁle is the device ﬁle as listed by SAM and pathname is the path name of the ﬁle or directory containing ﬁles that you want to write to the diskette.
Page 121: Listing The Files On A Floppy Diskette
Using Your 3.5-Inch Floppy Disk Drive Operating the Floppy Drive Listing the Files on a Floppy Diskette Use the following instructions to list the ﬁles on a ﬂoppy diskette: 1. Load the ﬂoppy diskette into the disk drive. 2. Enter the following in a terminal window at the prompt and press Enter tar -tvf deviceﬁle where deviceﬁle is the device ﬁle as listed by SAM.
Page 122: Conﬁguring The Floppy Driver
• Managing Systems and Workgroups • Using HP-UX Ordering Information To order Hewlett-Packard micro ﬂexible diskettes for use in your 3.5-inch ﬂoppy disk drive, use the following order number: HP-92192X High-Density Micro Flexible Disks (1.44MB Formatted Capacity) –...
Page 123: Scsi Connections
SCSI Connections This chapter provides information about connecting Small Computer System Interface (SCSI) devices to an HP V J5000/J7000 ISUALIZE computer.
Page 124 SCSI Connections The instructions in this chapter assume you are using HP-UX 10.20 and the Workstation Additional Core Enhancements for HP-UX 10.20 (June 1999) operating system with HP CDE. When attaching external SCSI devices, be sure to terminate the last NOTE device on the external SCSI bus.
Page 125: Scsi Bus Differences
Low-Voltage Differential SCSI bus (LVD SCSI). The following table shows the speciﬁcation differences between these SCSI buses. CAUTION Currently Hewlett-Packard does not support mixing Ultra Narrow Single-Ended and Ultra2 Wide Low-Voltage Differential devices on any one bus type. Table 7-1...
Page 126: Scsi Restrictions
SCSI Connections SCSI Restrictions SCSI Restrictions This section describes the SCSI restrictions that apply to your workstation in the following areas: • Cables • Terminators • Number of Devices Per SCSI Bus • Considerations for Selecting SCSI Devices Note that the narrow single-ended SCSI bus supports only 7 devices because address 7 is reserved by the system.
Page 127 SCSI Connections SCSI Restrictions HP offers the following SCSI cables for connecting externally connected devices to the system Ultra2 Wide Low-Voltage Differential port: Table 7-3 Ultra2 Wide Low-Voltage Differential SCSI Cables Cable Cable Description Number Length C2978A 0.5m 68-pin HDTS (High-Density Thumbscrew) to 68-pin HDTS C2911B 1.0m...
Page 128: Terminators
• Ultra2 Wide Low-Voltage Differential SCSI bus Considerations for Selecting SCSI Devices SCSI devices supported by the Hewlett-Packard Company for the Ultra Narrow Single-Ended (NSE) and Ultra2 Wide Low-Voltage Differential (LVD) SCSI buses have been qualiﬁed as SCSI devices which meet NSE and LVD speciﬁcations.
Page 129 Hewlett-Packard Company to connect to the Ultra2 Wide Low-Voltage Differential SCSI bus on this system. For example, the cabling inside one of these devices in question may not have a differential impedance between 110 and 135 ohms and it may be constructed in a way such that the device has considerable crosstalk on critical signals, such as Reset, Select and Busy.
Page 130: Scsi Bus Length Constraints
SCSI Connections SCSI Bus Length Constraints SCSI Bus Length Constraints This section discusses SCSI bus length constraints for the Ultra Narrow Single-Ended SCSI bus and the Ultra2 Wide Low-Voltage Differential SCSI bus. Ultra Narrow Single-Ended SCSI Bus Length The maximum cable length for an Ultra Narrow Single-Ended SCSI bus is 3 meters.
Page 131: Ultra2 Wide Low-Voltage Differential Scsi Bus Length
SCSI Connections SCSI Bus Length Constraints Ultra2 Wide Low-Voltage Differential SCSI Bus Length The maximum cable length for an Ultra2 Wide Low-Voltage Differential SCSI bus is 12 meters. The HP V J5000/J7000 system uses 1 ISUALIZE meter of this maximum cable length internally. This means that up to 11 meters of cable can be used for connecting external Ultra2 Wide Low-Voltage Differential SCSI devices to this workstation.
Page 132: Assigning Scsi Device Ids
SCSI Connections Assigning SCSI Device IDs Assigning SCSI Device IDs Before assigning a SCSI device ID to a new SCSI device, you need to determine which SCSI device IDs are available. To view the SCSI IDs already in use, type the following command at the prompt and press Enter: /usr/sbin/ioscan -f After a few moments, the ioscan utility lists all of the I/O devices it could...
Page 133: Assigning Ultra Narrow Single-Ended Scsi Device Ids
SCSI Connections Assigning SCSI Device IDs 10/2/3/0.7.0 sctl CLAIMED DEVICE Initiator 10/4 CLAIMED BUS_NEXUS PCI Bus Bridge - lba 10/6 CLAIMED BUS_NEXUS PCI Bus Bridge - lba graphics 10/6/7/0 graph3 CLAIMED INTERFACE PCI(103c1008) processor processor CLAIMED PROCESSOR Processor processor processor CLAIMED PROCESSOR Processor memory...
Page 134: Assigning Ultra2 Wide Low-Voltage Differential Scsi Device Ids
SCSI Connections Assigning SCSI Device IDs Assigning Ultra2 Wide Low-Voltage Differential SCSI Device IDs You can determine which Ultra2 Wide Low-Voltage Differential SCSI (LVD SCSI) devices are currently in use by reviewing the output from the ioscan command discussed above and looking under the “H/W Path” heading.
Page 135: Connecting To The Scsi Ports
SCSI Connections Connecting to the SCSI Ports Connecting to the SCSI Ports This section describes how to connect to the system SCSI ports (Ultra Narrow Single-Ended and Ultra2 Wide Low-Voltage Differential). System SCSI Port Connection The system contains two SCSI connectors: •...
Page 136 SCSI Connections Connecting to the SCSI Ports Chapter 7...
Page 137: The Boot Console Interface
The Boot Console Interface This chapter describes the different features of the boot console interface and how to use them.
Page 138: Boot Console Interface Features
The Boot Console Interface Boot Console Interface Features Boot Console Interface Features There are times when you want to interact directly with the hardware of your computer before it boots the operating system. Your computer provides a menu-driven boot console interface that allows you to perform special tasks, display information, and set certain system parameters, even if the operating system is unavailable.
Page 139 The Boot Console Interface Boot Console Interface Features Here are the menus: ------- Main Menu ------------------------------------------------------------- Command Description ------- ----------- BOot [PRI|ALT|<path>] Boot from specified path PAth [PRI|ALT|CON|KEY] [<path>] Display or modify a path SEArch [DIsplay|IPL] [<path>] Search for boot devices COnfiguration [<command>] Access Configuration menu/commands INformation [<command>]...
Page 140 The Boot Console Interface Boot Console Interface Features ------- Information Menu ------------------------------------------------------ Command Description ------- ----------- Display all system information BootINfo Display boot-related information CAche Display cache information ChipRevisions Display revisions of VLSI and firmware CoProcessor Display coprocessor information FwrVersion Display firmware version Display I/O interface information LanAddress...
Page 141: Accessing The Boot Console Interface
The Boot Console Interface Accessing the Boot Console Interface Accessing the Boot Console Interface To access the boot console interface, follow these steps: This procedure should be done by a system administrator or superuser NOTE with root login permission. 1. Close any ﬁles and applications on your computer. 2.
Page 142: Booting Your Computer
The Boot Console Interface Booting your Computer 4. Press a key. You will then see the message: Boot terminated The Main Menu of the boot console appears. Booting your Computer You usually start your computer by turning it on and waiting for HP-UX to boot automatically.
Page 143 The Boot Console Interface Booting your Computer A message similar to the following will be displayed: Main Menu: Enter command > search Searching for potential boot device(s)... This may take several minutes. To discontinue search, press any key (termination may not be immediate). Path Number Device Path Device Type...
Page 144 The Boot Console Interface Booting your Computer computer from the backup kernel (/stand/vmunix.prev), type the following at the ISL> prompt and press Enter ISL> hpux /stand/vmunix.prev • If you do not know which media in you ﬁle systems have bootable operating systems, you can ﬁnd them with the search ipl command.
Page 145: Searching For Bootable Media
The Boot Console Interface Searching for Bootable Media Searching for Bootable Media To list devices that contain bootable media, follow the directions in “Accessing the Boot Console Interface” earlier in this chapter, and then type the following at the prompt and press Enter Main Menu: Enter command>...
Page 146: Resetting Your Computer
The Boot Console Interface Resetting Your Computer Resetting Your Computer To reset your computer to its predeﬁned values, follow the directions in “Accessing the Boot Console Interface” earlier in this chapter, and then type the following at the prompt and press Enter Main Menu: Enter command>...
Page 147: Displaying And Setting Paths
The Boot Console Interface Displaying and Setting Paths Displaying and Setting Paths A path is the hardware address of a device that is attached to the I/O system of your computer. The path command sets the system paths shown in the table below. The path command sets and displays the hardware address of a speciﬁed device attached to the I/O bus of your computer.
Page 148 The Boot Console Interface Displaying and Setting Paths To display the current setting for a particular system path, follow the directions in “Accessing the Boot Console Interface” on page 141, and then type the following at the prompt and press Enter Main Menu: Enter command>...
Page 149: Displaying And Setting The Monitor Type
The Boot Console Interface Displaying and Setting the Monitor Type Displaying and Setting the Monitor Type Your system ships from the factory preset to use a monitor with a speciﬁc resolution and frequency. If you replace your computer’s monitor with a different type of monitor, you may have to reconﬁgure your computer to support the new monitor.
Page 150: Displaying The Current Monitor Conﬁguration
The Boot Console Interface Displaying the Current Monitor Conﬁguration Displaying the Current Monitor Conﬁguration To display the current monitor conﬁguration for your system from the Conﬁguration Menu of the boot console interface, follow the directions in “Accessing the Boot Console Interface” earlier in this chapter. Once you are in the Boot Console Interface Main Menu, type the following command and press Enter...
Page 151: Setting The Monitor Type
The Boot Console Interface Displaying the Current Monitor Conﬁguration Setting the Monitor Type You can set the monitor type for a graphics adapter by typing the following at the prompt and pressing Enter Configuration Menu: Enter command> monitor graphics(n)tt where n is the number of the graphics adapter and tt is the monitor type. To display a list of supported monitors that are used by your graphics card, type the following command at the prompt and press Enter...
Page 152 The Boot Console Interface Displaying the Current Monitor Conﬁguration The boot console displays a message that tells you that your new monitor selection will take effect the next time you reboot your system. The boot console also displays the new monitor information. You must set the console path to get console messages on the monitor: NOTE path con graphics(4)
Page 153: Setting The Monitor Type At Power On
The Boot Console Interface Setting the Monitor Type at Power On Setting the Monitor Type at Power On If you replace you computer’s monitor with a different monitor type, and you do not set the computer’s graphics parameters by using the monitor command before doing so, you may need to perform the following if your screen is blank: Wait two seconds after the...
Page 154 The Boot Console Interface Setting the Monitor Type at Power On Next, the following message is displayed: To select a new Graphics Monitor Type press the <TAB> key now, otherwise EXIT by entering any other key (or will time out in 15 seconds)... To restart the monitor selection process, press TAB.
Page 155: Changing The Console To External Terminal
The Boot Console Interface Changing the Console to External Terminal Changing the Console to External Terminal In the event that your console stops displaying to your graphics device, use the following procedure to display the console to an external serial terminal so that you can conﬁgure the graphics console: 1.
Page 156: Displaying The Memory Conﬁguration
The Boot Console Interface Displaying the Memory Conﬁguration Displaying the Memory Conﬁguration The following sample screen output uses the memory command to show memory conﬁgurations both with and without errors. To display the current memory conﬁguration for you system, from the Information Menu of the boot console interface, follow the directions in “Accessing the Boot Console Interface”...
Page 157: Memory Information Examples: 8-Slot J5000
The Boot Console Interface Displaying the Memory Conﬁguration Memory Information Examples: 8-Slot J5000 The following example, from a J5000, shows the Memory Information display when memory modules are improperly installed and conﬁgured: MEMORY INFORMATION MEMORY STATUS TABLE Slot Size Status ---- ------ -------------...
Page 158 The Boot Console Interface Displaying the Memory Conﬁguration Below is a sample from a J5000 in which the memory checks out ﬁne; note the lack of entries in the Memory Fault Table: MEMORY INFORMATION MEMORY STATUS TABLE Slot Size Status ---- ------ -------------...
Page 159: Memory Information Examples: 16-Slot J7000
The Boot Console Interface Displaying the Memory Conﬁguration Memory Information Examples: 16-Slot J7000 The following sample shows the memory-analysis display when memory modules are not properly installed and conﬁgured. In this sample, the DIMM in Slot 4A is of a different size than the DIMM in Slot 4B (they must be equal in size).
Page 160 The Boot Console Interface Displaying the Memory Conﬁguration And here is a good memory display; the lack of entries in the Memory Fault Table indicates that the conﬁguration is correct: MEMORY INFORMATION MEMORY STATUS TABLE Slots Size(A) Status(A) Size(B) Status(B) ----- ------- -------------...
Page 161: Displaying The Status Of The System I/O
The Boot Console Interface Displaying the Status of the System I/O Displaying the Status of the System I/O The I/O command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots. It is available in the Information Menu.
Page 162: Setting The Auto Boot And Auto Search Flags
The Boot Console Interface Setting the Auto Boot and Auto Search Flags Setting the Auto Boot and Auto Search Flags The auto boot and auto search ﬂags are variables stored in your computer’s nonvolatile memory. (Nonvolatile memory retains its contents even after power is turned off.) If you reset these ﬂags to new values, the change takes effect the next time you reboot the computer.
Page 163: Displaying And Setting The Security Mode
The Boot Console Interface Displaying and Setting the Security Mode Displaying and Setting the Security Mode The SECure ﬂag is a variable stored in non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset this ﬂag to a new value, the change takes effect the next time you reboot the computer.
Page 164: Displaying And Setting The Fastboot Mode
The Boot Console Interface Displaying and Setting the Fastboot Mode Displaying and Setting the Fastboot Mode When fastboot is enabled (set to on), your computer does a quick check of the memory and skips I/O interface testing during its power-on self tests.
Page 165: Displaying The Lan Station Address
The Boot Console Interface Displaying the LAN Station Address Displaying the LAN Station Address It is sometimes necessary to supply a LAN station address of your computer to other users. For example, if your computer is to become a member of a cluster, the cluster administrator needs to know your LAN station address in order to add your computer to the cluster.
Page 166 The Boot Console Interface Displaying System Information Chapter 8...
Page 167: Troubleshooting
Troubleshooting This chapter contains information to help you determine what is wrong with your system when you have problems. If you have a problem that is not listed in this chapter, or if your problem persists, contact your designated service representative.
Page 168 Troubleshooting To help speed up your service request, have your system’s model number and serial number available. Your service representative will always ask for these numbers. The instructions in this chapter assume you are using the HP-UX version 10.20 or later operating system with the HP CDE graphical interface.
Page 169: Common Problems And Solutions
Troubleshooting Common Problems and Solutions Common Problems and Solutions The tables in this section list common problems you may encounter with your computer. The tables also tell you what to do to help solve the problems. Table 9-1 Problems Powering Up the System Problem Solution The power LED does...
Page 170 Troubleshooting Common Problems and Solutions Table 9-2 Problems Loading and Booting the Operating System Problem Solution The power LED is lit, Make sure that all SCSI devices are set to the proper and text appears on the SCSI ID. (See the SCSI chapter for default SCSI ID screen, but more than settings.) two minutes have passed...
Page 171 Troubleshooting Common Problems and Solutions Table 9-4 Problems Using a Hard Disk Drive Problem Solution The disk drive is not Make sure that all SCSI devices are set to the accessible or does not proper SCSI ID. (See the SCSI chapter for default respond.
Page 172 Troubleshooting Common Problems and Solutions Table 9-6 Problems Using the DDS Tape Drive Problem Solution The DDS drive does not Re-enter the commands and make sure you have respond to commands. typed them correctly. Make sure you speciﬁed the correct device ﬁle name for commands that require a device ﬁle name.
Page 173 Troubleshooting Common Problems and Solutions Table 9-7 Problems Using the Floppy Disk Drive Problem Solution If problems persist, contact your system administrator or call your designated service representative. Chapter 9...
Page 174: Dealing With A Boot Failure
Troubleshooting Dealing with a Boot Failure Dealing with a Boot Failure If your usual boot device (typically a disk) is not responding as it should, you must try to boot from the disk (or another boot device) by selecting it manually.
Page 175: Memory Failures
Troubleshooting Memory Failures Memory Failures The J5000/J7000 systems use Memory Page Deallocation, a feature that allows the system to provide information to the operating system about memory failures. Note that you must be superuser (root) to use the commands in this section. HP-UX 10.20 uses Memory Page Deallocation information to map out the failing memory areas, and continue normal operation.
Page 176: Lcd-Indicated Problems
Troubleshooting LCD-Indicated Problems LCD-Indicated Problems Your computer uses an LCD panel to display ﬁrmware/OS progress codes. The codes, referred to as chassis codes, consist of one of the mnemonics listed below, followed by a 4-digit hexadecimal number identifying the code module being executed. The mnemonics and the meaning are: Fault: A hardware error has been detected Test: Hardware being tested...
Page 177: Running System Veriﬁcation Tests
Troubleshooting Running System Veriﬁcation Tests Running System Veriﬁcation Tests HP-UX uses a diagnostics product called the Support Tools Manager that allows system operation veriﬁcation. If this software is not already on your system, it is available on the System Recovery CD (part of the HP-UX 10.20 media kit).
Page 178 Troubleshooting Running System Veriﬁcation Tests A terminal window opens. 2. Move the mouse cursor into the terminal window and click the left mouse button. 3. Type the following at the shell prompt and press Enter cstm The following is displayed on the screen: Support Tool Manager Version A.01.00 Type ‘help’...
Page 179: Safety And Regulatory Statements
Safety and Regulatory Statements...
Page 180: Declaration Of Conformity
Safety and Regulatory Statements Declaration of Conformity Declaration of Conformity Appendix A...
Page 181: Emissions Regulations
HP-shielded cables, such as those you receive with your computer. Changes or modiﬁcations not expressly approved by Hewlett-Packard could void the user's authority to operate the equipment. Operation of this device is subject to the following conditions: •...
Page 182: Special Video Conﬁguration Statements
Safety and Regulatory Statements Declaration of Conformity Special Video Conﬁguration Statements The following statements apply only to those applications which include a cable connected to the S-Video connector on the A4248A card. No modiﬁcation to the regulatory statements is necessary for applications which include cables connected to other connectors on the card but not to the S-Video connector.
Page 183: Vcci Class 2 Ite
Safety and Regulatory Statements Declaration of Conformity VCCI Class 2 ITE Figure A-1 EMI Class A RRL (Korea) Figure A-2 VCCI Class B ITE (Japan) Figure A-3 EMI Class A (Taiwan) Appendix A...
Page 184: Laser Safety Statement (U.s.a. Only)
Safety and Regulatory Statements Declaration of Conformity Emissions Regulations Compliance Any third-party I/O device installed in HP system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations statements. In the event that a third-party noncompliant I/O device is installed, the customer assumes all responsibility and liability arising therefrom.
Page 185: Warnings And Cautions
Safety and Regulatory Statements Declaration of Conformity Warnings and Cautions Appendix A...
Page 186 Safety and Regulatory Statements Declaration of Conformity Appendix A...
Page 187: Environmental And Electrical Speciﬁcations
Environmental and Electrical Speciﬁcations...
Page 188: Environmental Speciﬁcations
Environmental and Electrical Speciﬁcations Environmental Speciﬁcations Environmental Speciﬁcations Altitude Operating: 0-10,000 ft. (0-3000m) Non-operating (storage or shipping): 0-15,000 ft. (0-4500m) DC Magnetic Field Interference Operating: <1 Gauss at surface of product Non-operating: <2 mGauss @ 7 feet Temperature Operating: 5 to +40˚ C Non-operating (shipping or storage): -40 to +70˚...
Page 189: Electrical Speciﬁcations
Environmental and Electrical Speciﬁcations Electrical Speciﬁcations Electrical Speciﬁcations Power Requirements Table B-1 Input Power (Maximum Current RMS) Voltage J5000 J7000 100V 12.2A 19.3A 120V 10.2A 16.0A 200V 6.1A 9.7A 230V 5.4A 8.4A Appendix B...
Page 190 Environmental and Electrical Speciﬁcations Electrical Speciﬁcations Appendix B...
Page 191: Glossary
Glossary Attachment Unit Interface (AUI) A transceiver cable that conforms to IEEE 802.3 Absolute pathname The full speciﬁcations. pathname of a ﬁle, including all the directories leading to it, starting with the root directory (“/”) and ending with the ﬁlename itself.
Page 192 Glossary diskless workstations. See also one data surface, and have a boot ROM. capacity of about 650 MB. The data surface contains pits and ﬂat spots Boot Console Interface The arranged in a continuous spiral interactive ﬁrmware that enables track, which is read at a constant you to interact with the hardware linear speed of your workstation before the...
Page 193 Glossary ﬁle-system server for the cluster Command. An instruction that clients. See also Cluster client, you enter into the system at a Cluster node, Cluster server. prompt, to execute a program or perform a task. See also Shell Cluster client. A cluster node command.
Page 194 Glossary Console. The tty (terminal) the Cursor The small, usually system was booted from. The blinking, box or underline console is associated with the displayed in whatever screen or monitor where all system window is active at any particular messages are displayed. The time.
Page 195 Glossary box requests. To display an Double click To press and release example of a dialog box, click the a mouse button twice in rapid Style Manager button on the succession. The amount of time Workspace Manager’s front panel, that discriminates between a then click on Color.
Page 196 Glossary its button held down, in order to Ethernet The LAN developed position an icon or other object jointly by Digital Equipment that has been “dragged” to a new Corporation, Intel, and Xerox position See also Drag and Drop. Corporation, upon which the IEEE 802.3 network is based.
Page 197 Glossary manage your ﬁles and directories, to read and write data on and to set viewing preferences. concentric disk tracks. Filename The name given to a Floppy drive A device that stores particular ﬁle See also Absolute data on a ﬂoppy diskette. pathname, File, Pathname.
Page 198 See also Output instead of by typing commands at Device. a command-line prompt. Input window The window that HP-UX. This is Hewlett-Packard displays a program’s prompt and Company’s version of the UNIX® any commands typed but not yet operating system.
Page 199 Glossary ready for use. Instant ignition is the result of the computer’s operating system being preloaded Kernel The part of the operating at the factory. system that is an executable piece of code responsible for managing Install server. This is a the computer’s resources.
Page 200 Glossary software resources via Networking the login environment for your Services software. system. Local Area Network station address The label that uniquely identiﬁes the local area network Menu bar An area at the top or (LAN) connection for your bottom of a window that contain workstation at the hardware level.
Page 201 Glossary Network Two or more workstations sharing information See also Cluster, Object Any ﬁle, directory, or link Workstation. in the network. See also directory, ﬁle, link, pathname. Network controller A printed circuit board that passes bit Operating system The program streams between the network and that supervises the execution of the main memory of the...
Page 202 Glossary each of which is then called a system. Determines who may use subdirectory See also the object and how. Subdirectory. PID Process Identiﬁer. Also Password The secret word you referred to as a process ID See enter next to the password prompt also process ID.
Page 203 Glossary all processes by the operating system. Also referred to as a PID Scroll bar A vertical or horizontal See also PID. bar located on the side or bottom of a window that allows the user to Processor internal memory. view information that does not ﬁt The memory contained in the within the window.
Page 204 Glossary Shell command An instruction Soft physical address. This is a you give the system to execute a location in system memory utility program or shell script associated with the DIMM cards. See also Shell script, Utility Standalone A workstation that is program.
Page 205 Glossary as user root, or by typing su Title bar The rectangular area, (switch user) at a command-line between the top of the window and prompt. You must know the root the window frame, that contains password to become root. the title of the window object.
Page 206 Glossary ID. Enter your user ID during the Window Manager The HP CDE login procedure when the system program that controls the size, displays the login prompt See placement, and operation of also user account. windows. Username The name that the Working directory system recognizes as uniquely Current Working Directory.
Page 209 Index Symbols bootstrap service, Front View byte, Resetting $HOME, Weight Conﬁguration Numerics Floppy Drive Cables, SCSI 802.3 Network Connectors X Server conﬁguration, Care Connector Controls Audio absolute pathname, Loading RJ45 ACE (Additional Core Media Connectors Enhancements) Mounting 802.3 Network active window, Unloading Audio Additional Core Enhancements...
Page 210 Index Device Files Drive Edge Connectors Graphics Head Cleaning EISA, Supported Media Life Electrostatic Discharge (ESD) Ordering Restoring From EMI (Electromagnetic Hard Disk Warnings Interference) Cover Accessability Write-Protecting environment variables, hard disk drive, Writing To ESD (Electrostatic Discharge) Hard Disk Drives DDS tape drive Hot-Pluggable Loading/Unloading...
Page 211 Index Installation login script, cleaning cassettes, CD Drive LVD SCSI data cassettes, DDS Drive LVM (Logical Volume Manager) Disk Drive output device, Floppy Drive output window, Installing Overview I/O Card System Manuals Memory Related PCI Card Mass Storage Instant Information Devices Panel Interlock...
Page 212 Index Fast Narrow Single-Ended Overview Rear panel Ultra2 Wide Low-Voltae System Administration Manager Installing Differential (SAM) RAM (Random-Access Memory) SCSI ports system administrator, Connecting system call, RAM, SCSI restrictions system name, Related Manuals cables, System Unit Removeable-media Devices SCSI terminators Opening Removing SCSI,...

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Visualize j7000

HP Visualize J5000 - Workstation Owner's Manual

1 System Overview

2 Changing Your Computer's Hardware Conﬁguration

3 Hot-Pluggable Hard Disk Drives

4 Using Your CD Drive

5 Using Your Digital Data Storage (DDS) Tape Drive

6 Using Your 3.5-Inch Floppy Disk Drive

7 SCSI Connections

8 The Boot Console Interface

9 Troubleshooting

Safety and Regulatory Statements

Environmental and Electrical Speciﬁcations

Glossary

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