HP Visualize J5000 - Workstation Owner's Manual page 171

Table 9-4 Problems Using a Hard Disk Drive
Table 9-5 Problems Using the CD-ROM Drive
Chapter 9
Problem
The disk drive is not
accessible or does not
respond.
If problems persist, contact your system administrator or call your designated
service representative.
Problem
The CD-ROM drive does
not respond to commands.
If problems persist, contact your system administrator or call your designated
service representative.
Common Problems and Solutions
Solution
Make sure that all SCSI devices are set to the
proper SCSI ID. (See the SCSI chapter for default
SCSI ID settings.)
Check that all SCSI devices are correctly cabled.
Check that the SCSI bus is correctly terminated.
(See the SCSI chapter for information on SCSI
cabling and termination.)
Make sure that the system can communicate with
the drive as described in "Checking the SCSI IDs"
in the SCSI chapter.
Follow the instructions in "Dealing with a Boot
Failure" later in this chapter.
Solution
Re-enter the commands and make sure you have
typed them correctly.
Follow the instructions in the section "Running
System Verification Tests" later in this chapter to
verify that the CD-ROM drive is functioning
properly.
Troubleshooting
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