Page 1: Service Handbook
Service Handbook HP V ISUALIZE J5000/J7000 Workstations Edition 1 HP Part No. A4978-90039 Printed in USA April 1999 Edition E0499...
Page 2 Notice The information contained in this document is subject to change without notice. Hewlett-Packard Warranty Statement HP PRODUCT DURATION OF WARRANTY HP V Workstations 1 Year ISUALIZE J5000/J7000 1. HP warrants HP hardware, accessories and supplies against defects in materials and workmanship for the period specified above.
Page 3 This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Company. UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.
Page 4: Printing History
Printing History New editions of this manual incorporate all material updated since the previous edition. Update packages may be issued between editions and contain replacement and additional pages to be merged into the manual by the user. The manual part number and printing date indicate its current edition. The manual part number changes when extensive technical changes are incorporated.
Page 5: Table Of Contents
Contents 1. Product Information Chapter Overview ......... . .12 Product Description .
Page 6 Contents 3. Troubleshooting Chapter Overview ......... . 44 Introduction to Troubleshooting .
Page 7 Contents Front Bezel and Outer Panels ....... .87 Power Switch/LCD Assembly....... . .90 Internal Storage Devices .
Page 8 Contents Setting the Monitor Type at Power On ..... . . 132 Troubleshooting Monitor Problems ......133 Changing the Console to an External Terminal .
Page 9 Contents Electrical Specifications ........145 Input Power .
Page 10 Contents Assigning SCSI Device IDs ........161 Assigning NSE SCSI Device IDs .
Page 11 Figures Figure 1-1. Components on the Front Panel with the Bezel Attached ....14 Figure 1-2. Front Panel with the Bezel Door Open ....... 15 Figure 1-3.
Page 12 Figures...
Page 13 Tables Table 1-1. Net Weights for the J5000 and J7000 Workstations ..... 12 Table 1-2. CD Drive Features ..........18 Table 1-3.
Page 14 Tables...
Page 15: Product Information
Product Information This chapter provides general product information about the HP V J5000 and ISUALIZE J7000 workstations. This information is provided to help familiarize you with the main features and components of these workstations.
Page 16: Chapter Overview
Product Information Chapter Overview Chapter Overview This chapter contains the following main sections: • Product Description • Front Panel Components • Rear Panel Components • Internal Components • Monitors • Keyboard and Mouse • Site Preparation and Installation Product Description The HP V J5000 and J7000 workstations are high-performance systems capable of ISUALIZE...
Page 17: Key Features
Product Information Product Description Key Features The J5000 and J7000 workstations have the following key features. • CPUs: — J5000 Two 440 MHz PA-8500 microprocessors, each with 1.5 MB on-chip cache – — J7000 Four 440 MHz PA-8500 microprocessors, each with 1.5 MB on-chip cache –...
Page 18: Front Panel Components
Product Information Front Panel Components • I/O Expansion Capabilities: 64-bit PCI (Peripheral Connect Interface) slots — Five PCI-2X slots at 5V, 33 MHz — Two PCI-4X slots at 3.3V, 66 MHz — One slot for power only • Graphics Cards Supported: —...
Page 19: Figure 1-2. Front Panel With The Bezel Door Open
Product Information Front Panel Components CAUTION The lifting ledge at the bottom, front of the workstation is strong enough to use as a handhold when lifting the workstation. However, note that this workstation is designated for two-person lifting; it weighs approximately 74 to 96 pounds (34 to 44 Kg), depending on the configuration.
Page 20: Power Switch
Product Information Front Panel Components Figure 1-3. Components on the Front Panel with the Bezel Removed DDS-3 tape drive or floppy drive bay Bezel hinge hole (1 of 3) CD drive Power switch System LCD Bezel-detach screw hole (1 of 2) Bezel hinge hole (2 of 3) Hard disk drives...
Page 21: System Lcd
Product Information Front Panel Components System LCD The Liquid Crystal Display (LCD) indicator is located on the left side of the front panel as part of the power switch/LCD assembly. The LCD lights when the workstation power is on. The LCD has a 2-line display, with up to 16-characters per line. It displays messages about the state of the system, which are called chassis codes.
Page 22: Figure 1-5. Cd Drive Features
Product Information Front Panel Components CD Drive (Optional) As an optional component, the J5000 and J7000 workstations support one 32X CD drive with an ATAPI (IDE) interface (Product Number A5001A). The CD drive is a 5.25-inch, half- height form factor device which connects to the workstation via a 40-pin IDE ribbon cable, a 4-pin audio cable, and a 4-pin power cable.
Page 23: Figure 1-6. Dds-3 Tape Drive Features
Product Information Front Panel Components DDS-3 Tape Drive (Optional) The J5000 and J7000 workstations support either one DDS-3 tape drive or one 3.5-inch floppy disk drive as an optional component. (Since the DDS-3 tape drive and the floppy disk drive use the same device bay, only one or the other can be installed.) The bay for the DDS-3 tape drive or floppy disk drive is located on the top, left-hand side of the front panel.
Page 24: Figure 1-8. Floppy Disk Drive Features
Product Information Front Panel Components Floppy Disk Drive (Optional) The J5000 and J7000 workstations support either one DDS-3 tape drive or one 3.5-inch floppy disk drive as an optional component. (Since the DDS-3 tape drive and the floppy disk drive use the same device bay, only one or the other can be installed.) The bay for the floppy disk drive or DDS-3 tape drive is located on the top, left-hand side of the front panel.
Page 25: Rear Panel Components
Product Information Rear Panel Components Rear Panel Components This section describes the various components located on the rear panel of the J5000 and J7000 workstations. Figure 1-9 shows the locations of these rear panel components. NOTE To maintain FCC/EMI compliance, verify that all cables are fully seated and properly fastened.
Page 26: Thumbscrews On The Rear Panel
Product Information Rear Panel Components Thumbscrews on the Rear Panel There are two T-15 thumbscrews in the upper corners of the rear panel. Loosening these two screws allows the top panel to be removed, which in turn allows the left and right side panels to be removed from the workstation.
Page 27: Table 1-4. Serial I/O Pins
Product Information Rear Panel Components Table 1-4. Serial I/O Pins Pin No. Signal Description Data Carrier Detect Receive Data Transmit Data Data Terminal Ready Ground Data Set Ready Request To Send Clear To Send Ring Indicator LAN 10/100 BaseT RJ45 Connector The J5000 and J7000 workstations have one built-in, Ethernet IEEE 802.3, RJ45 Twisted Pair connector for 802.3 (Ethernet) or 10/100 BaseT networking.
Page 28: Figure 1-10. Audio Connectors
Headphones Out Line Out Line In The audio connectors are standard stereo audio mini-jacks. Hewlett-Packard recommends using gold-plated plugs available through audio retailers for best quality recording and playback through the external connectors. Table 1-5 provides a summary of the audio electrical specifications.
Page 29: Figure 1-11. Power Cord Connectors
Product Information Rear Panel Components Table 1-5. Audio Electrical Specifications Frequency Response 25 Hz to 20 kHz Input Sensitivity/Impedance: – Line in 2.0 Vpk/47 Kohm – Microphone 22 mVpk/1 Kohm Maximum Output Level/Impedance: – Line out 2.8 Vpp/47 Kohm – Headphones 2.75 Vpp/50 ohm –...
Page 30: Miscellaneous Components On The Rear Panel
Product Information Rear Panel Components Miscellaneous Components on the Rear Panel This subsection describes the following, miscellaneous components that are also located on the rear panel of the J5000 and J7000 workstations: • Security tab • TOC button • I/O slots Security Tab The security tab, which is located at the top of the rear panel, can be used to lock the workstation with a padlock or similar type of lock.
Page 31: Internal Components
Product Information Internal Components Internal Components This section describes the internal components of the J5000 and J7000 workstations. The first subsection describes the internal components that are located on the left side as you are facing the front of the workstation. The second subsection then describes the internal components on the right side of the workstation.
Page 32: Figure 1-13. Internal Components On The Left Side Of The J7000
Product Information Internal Components Figure 1-13. Internal Components on the Left Side of the J7000 J7000 system board DC/DC converter unit Four PA-8500 microprocessors with turbocoolers Three system board cooling fans DC/DC converter unit Sixteen memory slots System Board The system boards in the J5000 and J7000 contain the PA-8500 microprocessors and memory slots, as well as connectors to other components.
Page 33: Internal Components On The Right Side
Product Information Internal Components DC/DC Converter Units and Air Dividers (J7000 Only) The J7000 has two DC/DC converter units, which provide DC/DC conversion for the workstation, and two air dividers on its left side. (The J5000 does not require any DC/DC converter units nor the air dividers.) The DC/DC converter units and air dividers are attached to the J7000 by metal tie-down straps.
Page 34 Product Information Internal Components Power Supply Although the power supplies in the J5000 and J7000 look the same, their power outputs and the number of bus bars connecting them to the system board are different. Each power supply weighs approximately 17 pounds and has two internal cooling fans. The power supply in the J5000 supplies 830 Watts of power to the workstation and is connected to the system board by three gold plated bus bars over the center wall of the chassis.
Page 35: Monitors
Product Information Monitors Monitors The J5000 and J7000 workstations support the following two HP monitors: • 19-inch (18.3-inch viewable) VGA 1600 1200 color monitor (Product Number A4575A) • 21-inch (19.9-inch viewable) VGA 1600 1200 color monitor (Product Number A4576A) Keyboard and Mouse The standard USB keyboard (Product Number A4983-6x4xx –...
Page 36 Product Information Monitors Chapter 1...
Page 37: Configuration
Configuration This chapter provides details about setting up and changing the system configuration for HP V J5000 and J7000 workstations. ISUALIZE...
Page 38: Chapter Overview
Configuration Chapter Overview Chapter Overview This chapter contains the following main sections: • Workstation Configurations • Field Replaceable Unit (FRU) Configurations — Internal Storage Devices — Memory — I/O Cards — Monitor-Type Selection Workstation Configurations Refer to the HP Workstations Website for a complete list of supported accessories, peripherals, and operating system versions for the J5000 and J7000 workstations.
Page 39: Figure 2-1. Cd Drive Jumper Setting
Configuration Field Replaceable Unit (FRU) Configurations CD Drive (Optional) Configuration The optional CD drive connects to the ATAPI (IDE) interface in the CD drive bay backplane within the J5000 and J7000 workstations via a 40-pin ribbon cable, a 4-pin audio cable, and a 4-pin power cable. No interface addressing is required for the CD drive. However, as shown in Figure 2-1, the CD drive should have a jumper set on the C SEL (Cable Select) selection pins.
Page 40: Figure 2-2. Dds-3 Tape Drive Nse Scsi-2 Id/Jumper Settings
Configuration Field Replaceable Unit (FRU) Configurations DDS-3 Tape Drive (Optional) Configuration Figure 2-2 shows the NSE SCSI-2 ID/jumper settings for the optional DDS-3 tape drive. Figure 2-3 shows the switch settings for Data Compression Operation Mode for the DDS-3 tape drive. See the section titled “DDS-3 Tape Drive (Optional)”...
Page 41: Memory
Configuration Field Replaceable Unit (FRU) Configurations Figure 2-3. DDS-3 Tape Drive Settings for Data Compression Operation Mode Operation Mode Switches Compression Disabled, Compression Enabled, No Host Control No Host Control Compression Disabled, Host Compression Enabled, With Host Control Can Control Compression Default Setting Floppy Disk Drive (Optional) Configuration The optional 3.5-inch floppy disk drive requires no ID, switch, or jumper settings.
Page 42: Figure 2-4. Memory Loading Order In The J5000
Configuration Field Replaceable Unit (FRU) Configurations See the section titled “Memory DIMMs” on page 99 for details on installing memory. Also note that there is a label on the floor of the workstation’s interior showing the J5000’s memory loading order. Figure 2-4.
Page 43: Figure 2-5. Memory Loading Order In The J7000
Configuration Field Replaceable Unit (FRU) Configurations Figure 2-5. Memory Loading Order in the J7000 * J7000 memory must be installed in pairs, and both DIMMs in the pair must be of equal size. Chapter 2...
Page 44: I/O Cards
Configuration Field Replaceable Unit (FRU) Configurations I/O Cards The I/O slots located on the rear panel of the J5000 and J7000 workstations are 64-bit PCI (Peripheral Connect Interface) slots, providing I/O expansion capabilities for the J5000 and J7000 workstations. There are five PCI-2X slots, two PCI-4X slots, and one slot for power only.
Page 45: Monitor-Type Selection
Configuration Field Replaceable Unit (FRU) Configurations Monitor-Type Selection The J5000 and J7000 workstations support the following two HP monitors: • 19-inch (18.3-inch viewable) VGA 1600 1200 color monitor (Product Number A4575A) • 21-inch (19.9-inch viewable) VGA 1600 1200 color monitor (Product Number A4576A) The monitor type does not have to be changed on these workstations since the workstations are set up to support these monitors.
Page 46 Configuration Field Replaceable Unit (FRU) Configurations Chapter 2...
Page 47: Troubleshooting
Troubleshooting This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in HP V J5000 and J7000 workstations. ISUALIZE...
Page 48: Chapter Overview
Troubleshooting Chapter Overview Chapter Overview This chapter contains the following main sections: • Introduction to Troubleshooting • Flowcharts for Troubleshooting • Dealing with a Boot Failure • Identifying LCD-Indicated Conditions • Running System Verification Tests • Running ODE-Based Diagnostics • Fan Problems Introduction to Troubleshooting To troubleshoot HP V J5000 and J7000 workstations, you must be familiar with...
Page 49: Figure 3-1. Main Flowchart For Troubleshooting
Troubleshooting Flowcharts for Troubleshooting Figure 3-1. Main Flowchart for Troubleshooting Chapter 3...
Page 50: Figure 3-2. Console Troubleshooting Flowchart
Troubleshooting Flowcharts for Troubleshooting Figure 3-2. Console Troubleshooting Flowchart Chapter 3...
Page 51: Figure 3-3. Bootable Device Troubleshooting Flowchart
Troubleshooting Flowcharts for Troubleshooting Figure 3-3. Bootable Device Troubleshooting Flowchart Chapter 3...
Page 52: Figure 3-4. Hp-Ux Troubleshooting Flowchart
Troubleshooting Flowcharts for Troubleshooting Figure 3-4. HP-UX Troubleshooting Flowchart Chapter 3...
Page 53: Dealing With A Boot Failure
Troubleshooting Dealing with a Boot Failure Dealing with a Boot Failure To start this workstation from an operating system stored on a device different from the usual boot device, to boot from a different disk, or to boot from another type of device (such as an alternate hard disk or CD), see the following situations and examples that use the Boot Console Handler.
Page 54: Searching For Bootable Media
Troubleshooting Dealing with a Boot Failure Searching for Bootable Media To list all devices that contain bootable media, go to the Main Menu of the Boot Console Handler, and then type the following at the prompt: Main Menu: Enter command > search ipl [Enter] The search command searches all buses.
Page 55: Supported Boot Paths
Troubleshooting Dealing with a Boot Failure Here is an example of path number notation: • boot p1 [Enter] attempts to boot from the second path in a list generated by a previous search command. Supported Boot Paths SCSI devices are bootable when connected to any SCSI port on the system. Diskless workstations can only boot from the LAN port on the system board.
Page 56: Identifying Lcd-Indicated Conditions
Troubleshooting Identifying LCD-Indicated Conditions Identifying LCD-Indicated Conditions This workstation uses a 2-line LCD, with up to 16-characters per line, to display firmware/operating system progress codes. These codes are referred to as chassis codes. The information displayed on the LCD has the following format: XXX YYYY: ZZZZZZ (Line 1) AAAAAAAAAAAAAAAA...
Page 57: Chassis Codes
Troubleshooting Identifying LCD-Indicated Conditions Chassis Codes Table 3-1 lists all of the chassis codes for the J5000 and J7000 workstations. Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n detected an unexpected HPMC. 1 n 01 SYS BD HPMC occurred CPU n detected an unexpected power fail...
Page 58 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n detected an unexpected data 1 n 12 SYS BD data mem prot tr memory protection trap. CPU n detected an unexpected data 1 n 13 SYS BD data mem brk trp...
Page 59 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n is starting its external interrupt 1 n 26 SYS BD CPU n ext intrpt self-test. CPU n is starting its interval timer 1 n 27 SYS BD CPU n itimer test...
Page 60 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n is starting its TLB translation 1 n B2 SYS BD CPU n TLB trans self-test. The monarch CPU failed. 1 n BA SYS BD monarch CPU fail The CPU identifier was out of range.
Page 61 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n is starting its data cache tag 2 n 80 SYS BD CPU n dcache tag self-test. CPU n is starting its data cache ECC 2 n 90 SYS BD CPU n dcache ECC...
Page 62 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n is starting the low-level debugger. 3 n 07 SYS BD CPU n invoke LDB CPU n detected an unsupported system 3 n 09 SYS BD bad sys mde byte mode.
Page 63 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n is bypassing its late self-tests to 4 n 01 SYS BD CPU n skip lst save time. CPU n finished its late self-tests. 4 n 0E SYS BD CPU n exit lst...
Page 64 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n is starting its data cache miss 4 n 60 SYS BD CPU n dcache miss self-test. CPU n detected an unknown error on the 5 n 00 SYS BD unknown bus err...
Page 65 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Try to find a single memory bank to use 7020 SYS BD search for IMM for the initial memory module. DIMM s was the initial memory module 703 s DIMM DIMM s IMM vrfy...
Page 66 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description The DIMM table is full--cannot add new 7207 DIMM DIMM table full type. SPD didn’t find any memory DIMMs. 7208 DIMM no DIMMs found SPD is checking memory slot s.
Page 67 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Skip the test, just initialize memory to 7601 DIMM mem init only save time. Starting 3-pass test of first memory page. 7602 DIMM tst 1st mem page Starting 3-pass test of the rest of memory.
Page 68 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description System bus (Runway) address parity error 7802 SYS BD bus addr par err detected. System bus (Runway) data parity error 7803 SYS BD bus data par err detected.
Page 69 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Firmware replaced a correctable memory 7890 DIMM MBE overwrt SBE error entry in the PDT with an uncorrectable memory error entry at the same address.
Page 70 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Rope-to-PCI bridge r not found. 881 r IO BD R2PCI r not found Rope-to-PCI bridge r initialization failed. 882 r IO BD Rope r init err PCI configuration failed below 883 r IO BD...
Page 71 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Initializing PCI device in slot s as console 916 s EXT IO init PCI slot s display. Initializing serial LDB port as console 91DB IO BD init SERIAL_LDB...
Page 72 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description The monarch CPU is checking whether C30C SYS BD mnrch slv chck the slaves are in the correct rendezvous. The monarch CPU is starting the late C3FF SYS/IO late monarch tst...
Page 73 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description The console device failed to initialize with C64F EXT IO reset montr type the given monitor type. Try again with type 1. Look for graphics card in PCI slot s. C68 s SYS BD test graph in s...
Page 74 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description The size of the operating system TOC CB04 SYS BD bad OS TOC len handler is invalid. Firmware will soft boot the system. The operating system TOC handler failed CB05 SYS BD...
Page 75 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description PDC_SEED_ERROR triggered an HPMC. CB99 SYS BD seed IVA handler Firmware is overwriting PIM data from a CB9A SYS BD HPMC overwrite previous HPMC. I/O controller internal error.
Page 76 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Rope-to-PCI bridge internal data error: CBC6 IO BD R2PCI intrnl err R2PCI detected PERR# assertion. Multiple R2PCI internal data errors: CBC8 IO BD R2PCI int err;OV R2PCI detected multiple PERR# assertions.
Page 77 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Parity error between system I/O controller CBE6 SYS BD AtoE rope perr and Rope-to-PCI bridge. Rope-to-PCI bridge internal data error. CBE7 IO BD R2PCI intrnl err Command parity error between system CBE8...
Page 78 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Slave CPU n entering the final CC0 n SYS BD CPU n OS rendezvs rendezvous, waiting for the operating system to awaken it. Slave CPU n entering the early CC1 n SYS BD...
Page 79: Running System Verification Tests
Troubleshooting Running System Verification Tests Running System Verification Tests HP-UX uses an online diagnostics product called the Support Tools Manager that allows system operation verification. Three interfaces are available with the Support Tools Manager: a command line interface (accessed through the cstm command), a menu-driven interface (accessed through the mstm command), and the graphical user interface (accessed through the xstm command).
Page 80: Running Ode-Based Diagnostics
Troubleshooting Running ODE-Based Diagnostics Running ODE-Based Diagnostics The Offline Diagnostic Environment (ODE) consists of diagnostic modules for testing and verifying system operation. ODE provides all the necessary functions for the user to load specified tests and interact with those tests. ODE is an ISL utility.
Page 81: Fan Problems
Troubleshooting Fan Problems Fan Problems A chassis code which indicates that a fan has failed (FLT D01 n ) or is running too slowly (WRN D02 n ) within a J5000 or J7000 workstation specifies the fan number, n . Table 3-2 maps these fan numbers to the physical locations of the fans within each workstation.
Page 82 Troubleshooting Fan Problems Chapter 3...
Page 83: Field Replaceable Units (Frus)
Field Replaceable Units (FRUs) This chapter lists the Field Replaceable Units (FRUs) for the HP V J5000 and ISUALIZE J7000 workstations. This chapter then provides procedures for removing and replacing the FRUs in the workstations.
Page 84: Chapter Overview
Field Replaceable Units (FRUs) Chapter Overview Chapter Overview This chapter contains the following main sections: • Tools Required • Exchange and Nonexchange Part Numbers • FRU Removal and Replacement — Electrostatic Discharge (ESD) Precautions — Prerequisite Steps for All Removal and Replacement Procedures —...
Page 85: Tools Required
Field Replaceable Units (FRUs) Tools Required Tools Required Use the following tools to remove or replace FRUs: • Light-duty flat blade screwdriver with 6-inch (150 mm) blade • #1 Posi-Drive screwdriver • T-10, T-15, and T-20 Torx drivers • Needle-nosed pliers •...
Page 86: Table 4-2. Non-Exchange Part Numbers
Field Replaceable Units (FRUs) Exchange and Nonexchange Part Numbers Table 4-2. Non-Exchange Part Numbers Part Number Description A4978-62001 Assembly - chassis A4978-62004 Assembly - front bezel A4978-84005 Nameplate - J5000 A4978-84011 Nameplate - J7000 A4978-00039 Thumbscrew - top panel A4978-62025 Assembly - LCD/power switch and bracket A4978-62005 Assembly - SCA hard disk drive bracket...
Page 87 Field Replaceable Units (FRUs) Exchange and Nonexchange Part Numbers Table 4-2. Non-Exchange Part Numbers Part Number Description A4978-63005 Cable - hard disk drives power A4978-63004 Cable - DDS-3 tape/floppy disk/CD drive 5182-1857 Cable - CD audio A4978-66540 Flex cable A4978-00073 Flex cable retainer Chapter 4...
Page 88: Fru Removal And Replacement
Field Replaceable Units (FRUs) FRU Removal and Replacement FRU Removal and Replacement The procedures in this section describe how to remove and replace J5000 and J7000 workstation FRUs. Observe the electrostatic discharge (ESD) precautions and the prerequisites for removing and replacing FRUs in the next two subsections, as well as any NOTEs, CAUTIONs, and WARNINGs in each FRU removal and replacement procedure.
Page 89: Prerequisite Steps For All Removal And Replacement Procedures
Field Replaceable Units (FRUs) FRU Removal and Replacement Prerequisite Steps for All Removal and Replacement Procedures You must complete the following steps before performing any of the FRU removal and replacement procedures in this chapter: 1. Power off the workstation (either by executing shutdown -h as root, or by simply pressing the power switch on the front panel of the workstation, which accomplishes the same thing), as well as the monitor and any attached peripheral devices.
Page 90: Exploded View Diagram
Field Replaceable Units (FRUs) FRU Removal and Replacement Exploded View Diagram Figure 4-1 shows an exploded view of the internal components (FRUs) in the J5000 and J7000 workstations. Note that this figure calls-out those components which are different for the J5000 versus the J7000. Refer to this figure for the locations of the various workstation FRUs while performing the FRU removal and replacement procedures in this chapter.
Page 91: Front Bezel And Outer Panels
Field Replaceable Units (FRUs) FRU Removal and Replacement Front Bezel and Outer Panels This section describes how to remove and replace the J5000 and J7000 workstation’s front bezel, as well as the top and the two side outer panels. Note that you can perform certain operations, like removing and replacing hard disk drives, simply by opening the door on the front bezel of the workstation;...
Page 92: Figure 4-2. Removing The Top And Side Panels
Field Replaceable Units (FRUs) FRU Removal and Replacement Removing the Top Panel To remove the top panel, do the following: 1. Remove the two thumbscrews in the top left and right corners of the workstation’s rear panel. NOTE The upper-left thumbscrew has a power supply interlock. Removing this thumbscrew disengages all power outputs of the power supply, reducing the shock hazard while removing and replacing internal FRUs.
Page 93 Field Replaceable Units (FRUs) FRU Removal and Replacement Removing the Side Panels To remove one or both of the side panels, do the following: 1. Remove the top panel, as explained in the previous procedure. 2. Remove each side panel by tipping it out and away from the workstation, as shown in Figure 4-2 on the previous page, and then lifting it straight up.
Page 94: Power Switch/Lcd Assembly
Field Replaceable Units (FRUs) FRU Removal and Replacement Power Switch/LCD Assembly This section describes how to remove and replace the J5000 and J7000 workstation’s power switch/LCD assembly, which is located on the front panel. Removing the Power Switch/LCD Assembly To remove the power switch/LCD assembly, do the following: 1.
Page 95: Internal Storage Devices
Field Replaceable Units (FRUs) FRU Removal and Replacement Internal Storage Devices This section describes how to remove and replace the J5000 and J7000 workstation’s internal storage devices, including: • Hard disk drives • Optional CD drive • Optional DDS-3 tape drive •...
Page 96: Figure 4-3. Removing The Hard Disk Drive From The Carrier
Field Replaceable Units (FRUs) FRU Removal and Replacement 6. To remove the hard disk drive from the carrier, unscrew the four slotted pan screws from the sides of the carrier as shown in Figure 4-3. (You can then store the screws on top of the carrier rails as shown in Figure 4-3, if you wish.) Figure 4-3.
Page 97: Figure 4-4. Emi Cover For The Cd Drive
Field Replaceable Units (FRUs) FRU Removal and Replacement CD Drive (Optional) This subsection describes how to remove and replace the optional CD drive. Removing a CD Drive: 1. Remove the front panel bezel and the top panel from the workstation. 2.
Page 98: Figure 4-5. Filler Panel In The Cd Drive Carrier
Field Replaceable Units (FRUs) FRU Removal and Replacement Figure 4-5. Filler Panel in the CD Drive Carrier Filler panel 4. Insert the CD drive into the carrier as shown in Figure 4-6. Secure the CD drive in the carrier using four T-10 Torx screws (two on each side) driven into the holes indicated by the dashed lines in Figure 4-6.
Page 99 Field Replaceable Units (FRUs) FRU Removal and Replacement DDS-3 Tape Drive (Optional) This subsection describes how to remove and replace the optional DDS-3 tape drive. NOTE The carrier assembly and drive bay may be used for either one DDS-3 tape drive, or one floppy disk drive.
Page 100: Figure 4-7. Removing The Filler Panels From The Carrier
Field Replaceable Units (FRUs) FRU Removal and Replacement Figure 4-7. Removing the Filler Panels from the Carrier 3. Insert the DDS-3 tape drive into the carrier and secure the drive in the carrier using four T-10 Torx screws (two on each side). Figure 4-8.
Page 101: Figure 4-9. Removing The Filler Panels From The Carrier
Field Replaceable Units (FRUs) FRU Removal and Replacement Floppy Disk Drive (Optional) This subsection describes how to remove and replace the optional floppy disk drive. NOTE The carrier assembly and drive bay may be used for either one DDS-3 tape drive, or one floppy disk drive.
Page 102: Figure 4-10. Floppy Disk Drive And Filler Panel Installed In The Carrier
Field Replaceable Units (FRUs) FRU Removal and Replacement 3. Insert the floppy disk drive into the carrier and secure the drive in the carrier using four of the T-10 Torx screws (two on each side). 4. Install the smaller of the two filler panels on top of the floppy disk drive as shown in Figure 4-10.
Page 103: Memory Dimms
Field Replaceable Units (FRUs) FRU Removal and Replacement Memory DIMMs The J5000 workstation has eight slots for memory DIMMs, while the J7000 has sixteen slots. As you face the workstation, the memory DIMM slots are located on the system board on the left side of the workstation. Removing a Memory DIMM To remove a DIMM, do the following: 1.
Page 104 Field Replaceable Units (FRUs) FRU Removal and Replacement 10.Replace the workstation’s top and left side panels. 11.To verify that the DIMM installation was successful, use the Boot Console Handler procedure in “Displaying the Current Monitor Configuration” on page 130 in Chapter 5.
Page 105: Dc/Dc Converter Units And Air Dividers (J7000 Only)
Field Replaceable Units (FRUs) FRU Removal and Replacement DC/DC Converter Units and Air Dividers (J7000 Only) The J7000 workstation has two DC/DC converter units and two air dividers on its left side. (The J5000 does not require any DC/DC converter units nor the air dividers.) The DC/DC converter units and air dividers are attached to the J7000 by metal tie-down straps.
Page 106: System Board Tray Assembly
Field Replaceable Units (FRUs) FRU Removal and Replacement System Board Tray Assembly The system board in the J5000 and J7000 workstation is mounted on a tray. The following procedures describe how to remove and replace the system board tray assembly as a complete unit.
Page 107 Field Replaceable Units (FRUs) FRU Removal and Replacement 9. Grasp the handle on the system board tray assembly and firmly slide the tray assembly to the right, toward the front of the workstation. The sheet metal hooks on the workstation’s center wall will disengage from the holes on the system board tray assembly.
Page 108: Battery On System Board
Field Replaceable Units (FRUs) FRU Removal and Replacement Battery on System Board The battery in the J5000 and J7000 workstations is contained within the real-time clock module on the system board. This section describes how to remove and replace the real-time clock module containing the battery.
Page 109: System Board Cooling Fans
Field Replaceable Units (FRUs) FRU Removal and Replacement System Board Cooling Fans There are three system board cooling fans located behind the left side of the workstation’s front panel. This section describes how to remove and replace them. NOTE If the LCD displays an error message that relates to a turbocooler fan on a microprocessor mounted on the system board, you will need to replace the entire system board tray assembly.
Page 110: I/O Cards
Field Replaceable Units (FRUs) FRU Removal and Replacement I/O Cards The J5000 and J7000 workstations have 64-bit slots for PCI (Peripheral Connect Interface) I/O cards. As you face the workstation, the I/O slots are located on the I/O board on the right side of the workstation.
Page 111 Field Replaceable Units (FRUs) FRU Removal and Replacement Refer to the PCI slot label for the proper insertion location on the I/O board. The slot numbers and voltage are identified on the I/O board. The following are configuration guidelines for installing I/O cards in the J5000 or J7000: •...
Page 112: Power Supply
Field Replaceable Units (FRUs) FRU Removal and Replacement Power Supply This section describes how to remove and replace the power supply in the J5000 and J7000 workstations. As you face the workstation, the power supply is on the right side. NOTE If the LCD displays an error message that relates to one of the power supply’s internal cooling fans, you will need to replace the entire power supply.
Page 113 Field Replaceable Units (FRUs) FRU Removal and Replacement 5. Insert and alternately tighten the two power supply jack screws. Take care to align the right side jack screw to the mainframe chassis. 6. Insert and tighten all bus bar thumbscrews using a #20 Torx bit. Inspect to ensure that the gold plated bus bars are not touching each other when torqued.
Page 114: I/O Board
Field Replaceable Units (FRUs) FRU Removal and Replacement I/O Board This section describes how to remove and replace the I/O board in J5000 and J7000 workstations. Removing the I/O Board To remove the I/O board, do the following: 1. Remove the top panel and the right side panel from the workstation. 2.
Page 115: Sca Hard Disk Interface
Field Replaceable Units (FRUs) FRU Removal and Replacement SCA Hard Disk Interface This section describes how to remove and replace the SCA (Single Connector Attach) hard disk interface (also known as the backplane board), which is mounted on the back of the hard disk drive bays in the J5000 and J7000 workstations.
Page 116: I/O Cooling Fan
Field Replaceable Units (FRUs) FRU Removal and Replacement I/O Cooling Fan This section describes how to remove and replace the I/O cooling fan, which is located in the fan/speaker mounting bracket in the bottom of the front, right side of the workstation. Removing the I/O Cooling Fan To remove the I/O cooling fan, do the following: 1.
Page 117: Speaker
Field Replaceable Units (FRUs) FRU Removal and Replacement Speaker This section describes how to remove and replace the speaker, which is located in the fan/speaker mounting bracket in the bottom of the front, right side of the workstation. Removing the Speaker To remove the speaker, do the following: 1.
Page 118 Field Replaceable Units (FRUs) FRU Removal and Replacement Chapter 4...
Page 119: Boot Console Handler
Boot Console Handler This chapter explains how to use the Boot Console Handler, which provides an interactive environment after the power-on sequence in HP V J5000 and J7000 workstations. ISUALIZE...
Page 120: Chapter Overview
Boot Console Handler Chapter Overview Chapter Overview This chapter contains the following main sections: • Boot Console Handler Features • Accessing the Boot Console Handler • Boot Console Menus • Booting the Workstation • Searching for Bootable Media • Resetting the Workstation •...
Page 121: Boot Console Handler Features
Boot Console Handler Boot Console Handler Features Boot Console Handler Features There are times when you want to interact directly with the hardware of the J5000 or J7000 workstation before it boots the operating system. These workstations provide a menu-driven Boot Console Handler that allows you to perform special tasks, display information, and set certain system parameters, even if the operating system is unavailable.
Page 122: Accessing The Boot Console Handler
Boot Console Handler Accessing the Boot Console Handler Accessing the Boot Console Handler To access the Boot Console Handler, follow these steps: 1. Close any files and applications on the workstation. 2. Press the power switch on the front panel of the workstation to power it off. There is no need to manually shut down the HP-UX operating system on the NOTE workstation before powering it off.
Page 123: Boot Console Menus
Boot Console Handler Boot Console Menus Boot Console Menus The boot console menus follow, showing the various tasks you can perform and the available information. The shortened version of each command is indicated by the uppercase letters. Help is available for all the menus and commands by using either help, he, or ? and the menu or command for which you want help.
Page 124 Boot Console Handler Boot Console Menus ------ Configuration Menu ----------------------------- Command Description ------- ----------- AUto [BOot|SEArch] [ON|OFF] Display or set specified auto flag BootID [<proc>] [<boot ID>] Display or modify processor boot ID BootINfo Display boot-related information BootTimer [0 - 200] Seconds allowed for boot attempt CPUconfig [<proc>] [ON|OFF] Config/deconfig processor...
Page 125 Boot Console Handler Boot Console Menus ------ Information Menu ------------------------------- Command Description ------- ----------- Display all system information BootINfo Display boot-related information CAche Display cache information ChipRevisions Display revisions of VLSI and firmware COprocessor Display coprocessor information FwrVersion Display firmware version Display I/O interface information LanAddress Display built-in system LAN address...
Page 126 Boot Console Handler Boot Console Menus ------ Service Menu ----------------------------------- Command Description ------- ----------- ChassisCodes [<proc>|ON|OFF] Display/enable/disable chassis codes CLEARPIM Clear (zero) the contents of PIM EepromRead [<addr>] {<len>} Read EEPROM locations MemRead <addr>[<len>] [<type>] Read memory locations PCIDelay [<value>] Display or set PCI delay value PDT [CLEAR] Display or clear the Page...
Page 127: Booting The Workstation
Boot Console Handler Booting the Workstation Booting the Workstation You usually start a workstation by turning it on and waiting for HP-UX to boot automatically. However, you may not always want the usual boot sequence to occur. For example, you may want to start the workstation from an operating sytem that is stored on a device that is different from the usual boot device.
Page 128 Boot Console Handler Booting the Workstation • If you wish to interact with the Initial System Loader (ISL) before booting the workstation, follow the directions in “Accessing the Boot Console Interface” on page 118, and then type the following at the prompt: Main Menu: Enter command >...
Page 129: Searching For Bootable Media
Boot Console Handler Searching for Bootable Media Searching for Bootable Media To list all devices that contain bootable media, follow the directions in “Accessing the Boot Console Handler” on page 118, and then type the following at the prompt: Main Menu: Enter command > search ipl [Enter] The search command searches all buses.
Page 130: Resetting The Workstation
Boot Console Handler Resetting the Workstation Resetting the Workstation To reset the workstation to its predefined values, follow the directions in “Accessing the Boot Console Handler” on page 118, and then type the following at the prompt to access the Configuration Menu: Main Menu: Enter command >...
Page 131: Displaying And Setting Paths
Boot Console Handler Displaying and Setting Paths Displaying and Setting Paths A path is the hardware address of a device that is attached to the I/O system of a workstation. The path command sets the system paths shown in Table 5-1. The path command sets and displays the hardware address of a specified device attached to the I/O bus of the workstation.
Page 132 Boot Console Handler Displaying and Setting Paths To set a system path to a new value, follow the directions in “Accessing the Boot Console Handler” on page 118, and then type the following at the prompt: Main Menu: Enter command > path path_type path [Enter] where path_type is one of the path types listed in Table 5-1 and path is the specification of the path in Mnemonic Style Notation (as described in Table 5-2).
Page 133: Displaying And Setting The Monitor Type
Boot Console Handler Displaying and Setting the Monitor Type Displaying and Setting the Monitor Type The workstation ships from the factory preset to use a monitor with a specific resolution and frequency. If the workstation’s monitor is replaced with a different type of monitor, you may have to reconfigure the workstation to support the new monitor.
Page 134: Displaying The Current Monitor Configuration
Boot Console Handler Displaying and Setting the Monitor Type Displaying the Current Monitor Configuration To display the current monitor configuration for the workstation from the Configuration Menu of the Boot Console Handler, follow the directions in “Accessing the Boot Console Handler”...
Page 135 Boot Console Handler Displaying and Setting the Monitor Type MONITOR INFORMATION Path Slot Head Type Size Freq Class ---- ---- ---- ---- --------- ---- ----- GRAPHICS(7) 1280x1024 75Hz PCI GRAPHICS(7) 1280x1024 75Hz PCI, Double buffered GRAPHICS(7) 1280x1024 75Hz PCI, Greyscale GRAPHICS(7) 1280x1024 75Hz PCI, Double buffered, Greyscale GRAPHICS(7)
Page 136: Setting The Monitor Type At Power On
Boot Console Handler Displaying and Setting the Monitor Type Setting the Monitor Type at Power On If you replace a workstation’s monitor with a different monitor type, and do not set the workstation’s graphics parameters by using the monitor command before doing so, you may need to perform the following if your screen is blank.
Page 137: Troubleshooting Monitor Problems
Boot Console Handler Displaying and Setting the Monitor Type Troubleshooting Monitor Problems In the event that the console stops displaying to the graphics device, use the following procedure to set the console for displaying to an external terminal: 1. Turn off the workstation’s power. 2.
Page 138: Displaying The Current Memory Configuration
Boot Console Handler Displaying the Current Memory Configuration Displaying the Current Memory Configuration The following sample screen output uses the memory command to show a memory configuration table with properly-installed and configured memory. To display the current memory configuration for a workstation, first follow the directions in “Accessing the Boot Console Handler”...
Page 139: Displaying The Status Of The I/O Slots
Boot Console Handler Displaying the Status of the I/O Slots Displaying the Status of the I/O Slots The IO command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots. It is available in the Information Menu. To use the IO command from the Information Menu of the Boot Console Handler, type the following: Information Menu: Enter command >...
Page 140: Setting The Auto Boot And Auto Search Flags
Boot Console Handler Setting the Auto Boot and Auto Search Flags Setting the Auto Boot and Auto Search Flags The auto boot and auto search flags are variables stored in the system’s non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset these flags to new values, the change takes effect the next time you reboot the workstation.
Page 141: Displaying And Setting The Security Mode
Boot Console Handler Displaying and Setting the Security Mode Displaying and Setting the Security Mode The secure flag is a variable stored in non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset this flag to a new value, the change takes effect the next time you reboot the workstation.
Page 142: Displaying And Setting Fastboot Mode
Boot Console Handler Displaying and Setting Fastboot Mode Displaying and Setting Fastboot Mode When fastboot is enabled (set to on), the workstation does a quick check of the memory and skips some processor selftests during its power-on selftests. This enables the workstation to complete its boot process quicker.
Page 143: Displaying The Lan Station Address
Boot Console Handler Displaying the LAN Station Address Displaying the LAN Station Address It is sometimes necessary to supply the LAN station address of the workstation to other users. For example, if the workstation is to become a member of a cluster, the cluster administrator needs to know the LAN station address in order to add the workstation to the cluster.
Page 144: Displaying System Information
Boot Console Handler Displaying System Information Displaying System Information The all command allows you to display the system’s processor revision and speed, cache size, memory size, flag settings, and the boot and console paths. To display system information, from the Information Menu type the following: Information Menu: Enter command >...
Page 145: Isl Environment
Boot Console Handler ISL Environment ISL Environment The ISL environment provides the means to load the operating system (HP-UX) environment. The ISL environment also provides an offline platform to execute optional diagnostic and utility programs from a boot device when HP-UX does not load. The ISL program is the first program loaded into main memory from an external medium (LAN, disk, or tape) and launched by the initial program loader (IPL) routine from the Boot Administration environment.
Page 146: Isl User Commands
Boot Console Handler ISL Environment ISL User Commands The following commands that are available in the ISL environment allow you to display and modify the boot characteristics of the system. • help - lists ISL command menu and available utilities. •...
Page 147: Specifications
Specifications This appendix lists the environmental and electrical specifications for the HP V ISUALIZE J5000 and J7000 workstations.
Page 148: Environmental Specifications
Specifications Environmental Specifications Environmental Specifications Altitude Operating: 0–10,000 ft (0–3,000 m) @ 0 to +45° C Non-operating: 15,000 ft (0–4,500 m) @ –40 to +70° C DC Magnetic Field Interference Operating: <1 Gauss at surface of product Non-operating: <2 milli Gauss @ 7 feet Electromagnetic Interference (EMI) Emissions: FCC Class B CISPR B...
Page 149: Shock
Specifications Electrical Specifications Shock Operating: 20g at 3ms, 1/2 sine in normal axis with no hard errors Non-operating: 80g at 3ms, 1/2 sine, normal axis Vibration Operating random: 0.21 G , 5–500 Hz Swept sine survival: 0.5 g peak, 5–500 Hz Random survival: 2.09 G , 5–500 Hz...
Page 150 Specifications Electrical Specifications Appendix A...
Page 151: Regulatory And Safety Information
Regulatory and Safety Information This appendix lists the regulatory requirements, as well as the regulatory and safety statements, for the HP V J5000 and J7000 workstations. ISUALIZE...
Page 152: Regulatory Requirements
Regulatory and Safety Information Regulatory Requirements Regulatory Requirements This section lists the regulatory requirements met by the J5000 and J7000 workstations. Product Safety Canada cUL listing to CSA 22.2 No. 950 Europe EN 60950 (with Nordic deviations), TUV GS Mark Low Voltage Directive 73/23/EEC and 93/68/EEC ISE (Eastern CB Report to IEC 950=+A1+A2+A3+A4...
Page 153: Declaration Of Conformity
Regulatory and Safety Information Regulatory and Safety Statements Declaration of Conformity Appendix B...
Page 154: Emissions Regulations
Hewlett-Packard’s system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your computer. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment. Operation of this device is subject to the following conditions: •...
Page 155: Figure B-1. Emi Class A Rrl (Korea)
Regulatory and Safety Information Regulatory and Safety Statements Special Video Configuration Statement The following statement applies only to those applications which include a cable connected to the S-Video connector on the A248A card. No modification to the regulatory statements is necessary for applications which include cables connected to other connectors on the card but not to the S-Video connector.
Page 156: Acoustics
Regulatory and Safety Information Regulatory and Safety Statements Emissions Regulations Compliance Any third-party I/O device installed in HP system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations statements. In the event that a third-party non-compliant I/O device is installed, the customer assumes all responsibility and liability arising therefrom.
Page 157: Warnings
Regulatory and Safety Information Regulatory and Safety Statements Warnings WARNING: Removing the device cover may expose sharp edges in the equipment chassis. To avoid injury, use care when installing customer add-on devices. WARNUNG: Das Entfernen der Geräteabdeckung legt die scharfen Kanten im Inneren des Gerätes frei. Um Verietzungen zu vermeiden, seien Sie vorsichtig beim Einbau von zusätzlichen Bauteilen, die vom Kunden selber eingebaut werden können.
Page 158 Regulatory and Safety Information Regulatory and Safety Statements Appendix B...
Page 159: Scsi Connections
SCSI Connections This appendix provides information about connecting SCSI (Small Computer System Interface) devices to an HP V J5000 or J7000 workstation. ISUALIZE...
Page 160: Appendix Overview
SCSI Connections Appendix Overview Appendix Overview This appendix contains the following main sections: • SCSI Bus Differences • SCSI Restrictions • SCSI Bus Length Constraints • Assigning SCSI Device IDs • Connecting to the SCSI Ports NOTE When attaching external SCSI devices, be sure to terminate the last device on each external SCSI bus.
Page 161: Scsi Bus Differences
SCSI buses. CAUTION Do not connect NSE SCSI devices to the LVD SCSI connector, or vice versa, because damage may occur. Currently Hewlett-Packard does not support mixing NSE and LVD devices on the same SCSI bus. Table C-1. SCSI Bus Differences...
Page 162: Scsi Restrictions
SCSI Connections SCSI Restrictions SCSI Restrictions This section describes the SCSI restrictions that apply to the J5000 and J7000 workstations in the following areas: • Cables • Terminators • SCSI configuration constraints NOTE The NSE SCSI bus supports only 7 devices because address 7 is reserved by the system.
Page 163: Terminators
SCSI Connections SCSI Restrictions Terminators The terminators for NSE and LVD SCSI are different. The NSE terminator has 50 pins and will fit on an NSE connector only. The LVD terminator has 68 pins and will fit on an LVD connector only. The following SCSI terminators are shipped with the J5000 and J7000 workstation: •...
Page 164: Scsi Bus Length Constraints
SCSI Connections SCSI Bus Length Constraints SCSI Bus Length Constraints This section discusses SCSI bus lengths constraints for the NSE and LVD SCSI buses. NSE SCSI Bus Length The maximum cable length for an NSE SCSI bus is 3 meters. The J5000 and J7000 workstation use a negligible amount of this maximum cable length.
Page 165: Assigning Scsi Device Ids
SCSI Connections Assigning SCSI Device IDs Assigning SCSI Device IDs Before assigning a SCSI device ID to a new SCSI device, you need to determine which SCSI device IDs are available. To view the SCSI IDs already in use, type the following command at the prompt and press [Enter]: /usr/sbin/ioscan -f After a few moments, the ioscan utility lists all of the I/O devices it could find.
Page 166: Assigning Nse Scsi Device Ids
SCSI Connections Assigning SCSI Device IDs 10/0/15/0.7.0 sctl CLAIMED DEVICE Initiator ext_bus 10/0/15/1 c720 CLAIMED INTERFACE Ultra2 Wide SCSI Dual Port target 10/0/15/1.6 CLAIMED DEVICE disk 10/0/15/1.6.0 sdisk CLAIMED DEVICE SEAGATE ST39102LC target 10/0/15/1.7 CLAIMED DEVICE 10/0/15/1.7.0 sctl CLAIMED DEVICE Initiator 10/1 ROPEtoPCI CLAIMED...
Page 167: Assigning Lvd Scsi Device Ids
SCSI Connections Assigning SCSI Device IDs Assigning LVD SCSI Device IDs You can determine which LVD SCSI devices are currently in use by looking under the H/W Path heading in the output from the ioscan command discussed previously. The entry 10/0/15/1 is the built-in LVD SCSI bus.
Page 168: Connecting To The Scsi Ports
SCSI Connections Connecting to the SCSI Ports Connecting to the SCSI Ports This section describes how to connect to the workstation’s NSE and LVD SCSI ports. The J5000 and J7000 workstation contains two SCSI connectors: • Narrow Single-Ended SCSI-2 (NSE SCSI) connector •...
Page 169: Related Documentation
Related Documentation This appendix lists the part numbers and titles of documents related to the HP V ISUALIZE J5000 and J7000 workstations.
Page 170: Site Preparation Guide
Related Documentation Site Preparation Guide • A4978-90020 HP V J7000 Site Preparation Guide – ISUALIZE Installation Card • A4978-90010 HP V J5000/J7000 Installation Card – ISUALIZE Service Manuals • A4978-90039 Service Handbook, HP V J5000/J7000 Workstations (this – ISUALIZE handbook) •...
Page 171 Index displaying current memory configuration Air dividers in J7000 Cards, I/O displaying current monitor description of configuration configuration FRU removal/replacement FRU removal/replacement displaying LAN station address all command in Boot Console graphics cards supported displaying path Handler installing three FX6 graphics displaying PIM information Audio cards simultaneously...
Page 172 Index Connectors on rear panel Drives Filler panel audio CD drive carrier DDS-3 tape DDS-3 tape drive carrier list of floppy disk floppy disk drive carrier parallel hard disk Floppy disk drive power cord carrier RS-232C serial configuration SCSI description of Electrical specifications for filler panel J5000/J7000...
Page 173 Index removal and replacement FRU removal/replacement SCA hard disk interface hard disk drives I/O board side panels io command in Boot Console description of speaker Handler FRU removal/replacement system board cooling fans ISL environment system board tray assembly I/O cards configuring tools required FRU removal/replacement...
Page 174 Index environmental specifications ODE-based diagnostics memory configuration operating system versions memory DIMMs ESD precautions panels memory slots exploded view diagram part numbers for FRUs microprocessors fan problems physical dimensions net weight features ports power cord connector floppy disk drive power requirements power supply floppy disk drive configuration power supply...
Page 175 Index displaying configuration with Boot Console Handler memory Panels, FRU failures monitor removal/replacement FRU removal/replacement of selftest failures front bezel DIMMs side memory command in Boot Console Handler Parallel connector Real-time clock module, FRU Memory Page Deallocation Part numbers for FRUs removal/replacement (PDC) feature path command in Boot Console...
Page 176 Index connecting to the ports System board memory DIMMs connectors battery FRU power supply device IDs removal/replacement power switch mixing NSE and LVD devices description of real-time clock module on same bus real-time clock module FRU SCA hard disk interface terminators removal/replacement side panels...
Page 177 Index memory failures monitor problems ODE-based diagnostics stable storage Support Tools Manager system verification tests Turbocoolers, microprocessor Ultra2 Wide LVD SCSI bus lengths bus specifications connecting to the port connector device IDs connectors keyboard supported mouse supported User interface Website, HP Workstations Weight of workstation, net Workstation configurations Index...
Page 178 Index Index...

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Visualize j7000

HP Visualize J5000 - Workstation Handbook

1 Product Information

2 Configuration

3 Troubleshooting

4 Field Replaceable Units (Frus)

5 Boot Console Handler

Specifications

Regulatory and Safety Information

SCSI Connections

Appendix Overview

Related Documentation

Quick Links

Service Handbook

Troubleshooting

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