Page 1: Service Handbook
Service Handbook HP V ISUALIZE J5000/J7000 Workstations Edition 2 HP Part No. A4978-90048 Printed in USA August 1999 Edition E0899...
Page 2 AND FITNESS FOR A PARTICULAR PURPOSE. 8. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product.
Page 3 STATEMENT ARE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Page 4: Printing History
The printing date changes when a new edition is printed. (Minor corrections and updates which are incorporated at reprint do not cause the date to change.) HP Part Number Printing Date Edition...
Page 5: Table Of Contents
Contents 1. Product Information Chapter Overview ......... . .14 Product Description .
Page 6 Contents I/O Cards ..........42 Monitor-Type Selection .
Page 7 Contents FRU Removal and Replacement ....... .88 Electrostatic Discharge (ESD) Precautions .....88 Prerequisite Steps for All Removal and Replacement Procedures .
Page 8 Contents Displaying and Setting the Monitor Type..... . . 161 The Monitor Command........161 Displaying the Current Monitor Configuration .
Page 9 Contents A. Specifications Environmental Specifications ....... . .178 Altitude ..........178 DC Magnetic Field Interference .
Page 10 Contents C. SCSI Connections Appendix Overview ........190 SCSI Bus Differences .
Page 11 Figure 3-3. Bootable Device Troubleshooting Flowchart ......49 Figure 3-4. HP-UX Troubleshooting Flowchart........50 Figure 4-1.
Page 12 Figures Figure 4-17. DIMM Extractor Handles ........106 Figure 4-18.
Page 13 Figures Figure 4-56. Removing the Fan/Speaker Mounting Bracket ..... . 139 Figure 4-57. Removing the Fan from the Mounting Bracket ..... . 140 Figure 4-58.
Page 14 Figures...
Page 15 Tables Table 1-1. Net Weights for the J5000 and J7000 Workstations ..... 14 Table 1-2. CD Drive Features ..........21 Table 1-3.
Page 16 Tables...
Page 17: Product Information
Product Information This chapter provides general product information about the HP V J5000 and ISUALIZE J7000 workstations. This information is provided to help familiarize you with the main features and components of these workstations.
Page 18: Chapter Overview
• Monitors • Keyboard and Mouse • Site Preparation and Installation Product Description The HP V J5000 and J7000 workstations are high-performance systems capable of ISUALIZE handling the most complex problems in computational analysis, advanced 3-D design, and electronic circuit design and verification.
Page 19: Key Features
Four 440 MHz PA-8500 microprocessors, each with 1.5 MB on-chip cache – • Operating System: Native HP-UX — 32-bit support requires HP-UX version 10.20 plus the June 1999 Workstation ACE (Additional Core Enhancements) — 64-bit support requires HP-UX version 11.0 or later •...
Page 20 • I/O Expansion Capabilities: 64-bit PCI (Peripheral Connect Interface) slots — Five PCI-2X slots at 5V, 33 MHz — Two PCI-4X slots at 3.3V, 66 MHz — One slot for power only • Graphics Cards Currently Supported: — HP V ISUALIZE — HP V ISUALIZE — HP V ISUALIZE •...
Page 21: Front Panel Components
Product Information Front Panel Components Front Panel Components This section describes the components that are located on the front panel of the J5000 and J7000 workstations. Figure 1-1 shows the front panel components with the bezel attached. Figure 1-1. Components on the Front Panel with the Bezel Attached Bay for either one DDS-3 tape drive or floppy disk drive...
Page 22: Figure 1-2. Front Panel With The Bezel Door Open
Product Information Front Panel Components Figure 1-2. Front Panel with the Bezel Door Open The bezel on the front of the workstation can be locked with the bezel lock for security reasons. The front bezel must be removed in order to install or remove a DDS-3 tape drive, a floppy disk drive, a CD drive, or the power switch/LCD assembly.
Page 23: Power Switch
Product Information Front Panel Components Figure 1-3. Components on the Front Panel with the Bezel Removed DDS-3 tape drive or floppy drive bay Bezel hinge hole (1 of 3) CD drive Power switch System LCD Bezel-detach screw hole (1 of 2) Bezel hinge hole (2 of 3) Hard disk drives...
Page 24: System Lcd
• 9 GB LVD 10K RPM disk drive (Product Number A4997A) • 18 GB LVD 10K RPM disk drive (Product Number A4998A) The ability to hot plug the hard disk drive(s) requires MirrorDisk/UX NOTE (Product Number B5403BA on HP-UX 10.20, or B2491BA on HP-UX 11.0). Chapter 1...
Page 25: Figure 1-5. Cd Drive Features
Product Information Front Panel Components CD Drive (Optional) As an optional component, the J5000 and J7000 workstations support one 32X CD drive with an ATAPI (IDE) interface (Product Number A5001A). The CD drive is a 5.25-inch, half- height form factor device which connects to the workstation via a 40-pin IDE ribbon cable, a 4-pin audio cable, and a 4-pin power cable.
Page 26: Figure 1-6. Dds-3 Tape Drive Features
Product Information Front Panel Components DDS-3 Tape Drive (Optional) The J5000 and J7000 workstations support either one DDS-3 tape drive or one 3.5-inch floppy disk drive as an optional component. (Since the DDS-3 tape drive and the floppy disk drive use the same device bay, only one or the other can be installed.) The bay for the DDS-3 tape drive or floppy disk drive is located on the top, left-hand side of the front panel.
Page 27: Figure 1-8. Floppy Disk Drive Features
Product Information Front Panel Components Floppy Disk Drive (Optional) The J5000 and J7000 workstations support either one DDS-3 tape drive or one 3.5-inch floppy disk drive as an optional component. (Since the DDS-3 tape drive and the floppy disk drive use the same device bay, only one or the other can be installed.) The bay for the floppy disk drive or DDS-3 tape drive is located on the top, left-hand side of the front panel.
Page 28: Rear Panel Components
Product Information Rear Panel Components Rear Panel Components This section describes the various components located on the rear panel of the J5000 and J7000 workstations. Figure 1-9 shows the locations of these rear panel components. NOTE To maintain FCC/EMI compliance, verify that all cables are fully seated and properly fastened.
Page 29: Thumbscrews On The Rear Panel
Product Information Rear Panel Components Thumbscrews on the Rear Panel There are two T-15 thumbscrews in the upper corners of the rear panel. Loosening these two screws allows the top panel to be removed, which in turn allows the left and right side panels to be removed from the workstation.
Page 30: Table 1-4. Serial I/O Pins
Parallel Connector The 25-pin HP Parallel I/O interface uses Centronics interface protocols to support peripheral devices such as printers and plotters. Consult the documentation that accompanies each parallel peripheral device for specific information concerning its use.
Page 31: Figure 1-10. Audio Connectors
Product Information Rear Panel Components SCSI Connectors There are two SCSI connectors on the rear panel: one NSE (Narrow Single-Ended) SCSI-2 connector, and one Ultra2 Wide LVD (Low Voltage Differential) SCSI connector. Use the SCSI connectors to connect external SCSI devices such as hard disk drives, optical disk drives, DDS-format tape drives, and CD drives.
Page 32: Figure 1-11. Power Cord Connectors
Product Information Rear Panel Components Table 1-5. Audio Electrical Specifications Frequency Response 25 Hz to 20 kHz Input Sensitivity/Impedance: – Line in 2.0 Vpk/47 Kohm – Microphone 22 mVpk/1 Kohm Maximum Output Level/Impedance: – Line out 2.8 Vpp/47 Kohm – Headphones 2.75 Vpp/50 ohm –...
Page 33: Miscellaneous Components On The Rear Panel
Product Information Rear Panel Components Miscellaneous Components on the Rear Panel This subsection describes the following, miscellaneous components that are also located on the rear panel of the J5000 and J7000 workstations: • Security tab • TOC button • I/O slots Security Tab The security tab, which is located at the top of the rear panel, can be used to lock the workstation with a padlock or similar type of lock.
Page 34: Internal Components
Product Information Internal Components Internal Components This section describes the internal components of the J5000 and J7000 workstations. The first subsection describes the internal components that are located on the left side as you are facing the front of the workstation. The second subsection then describes the internal components on the right side of the workstation.
Page 35: Figure 1-13. Internal Components On The Left Side Of The J7000
Product Information Internal Components Figure 1-13. Internal Components on the Left Side of the J7000 J7000 system board DC/DC converter unit Four PA-8500 microprocessors with turbocoolers Three system board cooling fans DC/DC converter unit Sixteen memory slots System Board The system boards in the J5000 and J7000 contain the PA-8500 microprocessors and memory slots, as well as connectors to other components.
Page 36: Internal Components On The Right Side
Product Information Internal Components DC/DC Converter Units and Air Dividers (J7000 Only) The J7000 has two DC/DC converter units, which provide DC/DC conversion for the workstation, and two air dividers on its left side. (The J5000 does not require any DC/DC converter units nor the air dividers.) The DC/DC converter units and air dividers are attached to the J7000 by metal tie-down straps.
Page 37 Product Information Internal Components Power Supply Although the power supplies in the J5000 and J7000 look the same, their power outputs, weight, and the number of bus bars connecting them to the system board are different. The power supply in the J5000 supplies 830 Watts of power to the workstation, weighs approximately 14 pounds, and is connected to the system board by three gold plated bus bars over the center wall of the chassis.
Page 38: Monitors
Product Information Monitors Monitors The J5000 and J7000 workstations currently support the following three HP monitors: • 19-inch (18.3-inch viewable) VGA 1600 1200 color monitor (Product Number A4575A) • 21-inch (19.9-inch viewable) VGA 1600 1200 color monitor (Product Number A4576A) •...
Page 39: Configuration
Configuration This chapter provides details about setting up and changing the system configuration for HP V J5000 and J7000 workstations. ISUALIZE...
Page 40: Chapter Overview
— Memory — I/O Cards — Monitor-Type Selection Workstation Configurations Refer to the HP Workstations Website for a complete list of supported accessories, peripherals, and operating system versions for the J5000 and J7000 workstations. The URL for the Website is: http://hp.unixworkstations.com...
Page 41: Figure 2-1. Cd Drive Jumper Setting
Configuration Field Replaceable Unit (FRU) Configurations CD Drive (Optional) Configuration The optional CD drive connects to the ATAPI (IDE) interface in the CD drive bay backplane within the J5000 and J7000 workstations via a 40-pin ribbon cable, a 4-pin audio cable, and a 4-pin power cable. No interface addressing is required for the CD drive. However, as shown in Figure 2-1, the CD drive should have a jumper set on the C SEL (Cable Select) selection pins.
Page 42: Figure 2-2. Dds-3 Tape Drive Nse Scsi-2 Id/Jumper Settings
See the section titled “DDS-3 Tape Drive (Optional)” on page 101 for details on installing a DDS-3 tape drive. Figure 2-2. DDS-3 Tape Drive NSE SCSI-2 ID/Jumper Settings Bit 0 Bit 1 Bit 2 Term PWR* SCSI Connector Power Connector * Term PWR is not used in HP workstation configurations. Chapter 2...
Page 43: Memory
Configuration Field Replaceable Unit (FRU) Configurations Figure 2-3. DDS-3 Tape Drive Settings for Data Compression Operation Mode Operation Mode Switches Compression Disabled, Compression Enabled, No Host Control No Host Control Compression Disabled, Host Compression Enabled, With Host Control Can Control Compression Default Setting Floppy Disk Drive (Optional) Configuration The optional 3.5-inch floppy disk drive requires no ID, switch, or jumper settings.
Page 44: Figure 2-4. Memory Loading Order In The J5000
Configuration Field Replaceable Unit (FRU) Configurations See the section titled “Memory DIMMs” on page 106 for details on installing memory. Also note that there is a label on the floor of the workstation’s interior showing the J5000’s memory loading order. Figure 2-4.
Page 45: Figure 2-5. Memory Loading Order In The J7000
Configuration Field Replaceable Unit (FRU) Configurations Figure 2-5. Memory Loading Order in the J7000 * J7000 memory must be installed in pairs, and both DIMMs in the pair must be of equal size. Chapter 2...
Page 46: I/O Cards
The J5000 and J7000 workstations supply about 264 Watts of power to the PCI slots. Do not insert I/O cards that together draw more than 264 Watts, or damage to the workstation may result. NOTE If you install three HP V graphics cards simultaneously (as in ISUALIZE the HP V...
Page 47: Monitor-Type Selection
Field Replaceable Unit (FRU) Configurations Monitor-Type Selection The J5000 and J7000 workstations currently support the following three HP monitors: • 19-inch (18.3-inch viewable) VGA 1600 1200 color monitor (Product Number A4575A) • 21-inch (19.9-inch viewable) VGA 1600 1200 color monitor (Product Number A4576A) •...
Page 48 Configuration Field Replaceable Unit (FRU) Configurations Chapter 2...
Page 49: Troubleshooting
Troubleshooting This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in HP V J5000 and J7000 workstations. ISUALIZE...
Page 50: Chapter Overview
J5000 and J7000 workstations, you must be familiar with ISUALIZE the HP-UX operating system and be able to start and stop processes. You should also be familiar with the boot ROM diagnostics, ISL diagnostics, and the Support Tools Manager online tests, which are described in this chapter.
Page 51: Figure 3-1. Main Flowchart For Troubleshooting
Troubleshooting Flowcharts for Troubleshooting Figure 3-1. Main Flowchart for Troubleshooting Chapter 3...
Page 52: Figure 3-2. Console Troubleshooting Flowchart
Troubleshooting Flowcharts for Troubleshooting Figure 3-2. Console Troubleshooting Flowchart Chapter 3...
Page 53: Figure 3-3. Bootable Device Troubleshooting Flowchart
Troubleshooting Flowcharts for Troubleshooting Figure 3-3. Bootable Device Troubleshooting Flowchart Chapter 3...
Page 54: Figure 3-4. Hp-Ux Troubleshooting Flowchart
Troubleshooting Flowcharts for Troubleshooting Figure 3-4. HP-UX Troubleshooting Flowchart Chapter 3...
Page 55: Dealing With A Boot Failure
ISL> ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. For example, if the usual kernel (/stand/vmunix) on the root disk has become corrupted, boot the workstation from the backup kernel (/stand/vmunix.prev) by...
Page 56: Searching For Bootable Media
Troubleshooting Dealing with a Boot Failure Searching for Bootable Media To list all devices that contain bootable media, go to the Main Menu of the Boot Console Handler, and then type the following at the prompt: Main Menu: Enter command > search ipl [Enter] The search command searches all buses.
Page 57: Supported Boot Paths
The ISL environment provides the following capabilities: • Execute user-entered commands to modify boot device paths and boot options in stable storage. • Run off-line diagnostic programs and utilities. • Provide automatic booting of the HP-UX operating system after power-on or reset. Chapter 3...
Page 58: Identifying Lcd-Indicated Conditions
This feature allows the workstation to provide information to the operating system about memory failures. HP-UX 10.x uses this information to map out failing memory areas and continue normal operation. You can check the Memory Page Deallocation Table (PDT) using the pdt command in the Service menu of the Boot Console Handler (refer to Chapter 5).
Page 59: Chassis Codes
Troubleshooting Identifying LCD-Indicated Conditions Chassis Codes Table 3-1 lists all of the chassis codes for the J5000 and J7000 workstations. Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n detected an unexpected HPMC. 1n01 SYS BD HPMC occurred CPU n detected an unexpected power fail...
Page 60 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n detected an unexpected data 1n12 SYS BD data mem prot tr memory protection trap. CPU n detected an unexpected data 1n13 SYS BD data mem brk trp memory break trap.
Page 61 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n is starting its external interrupt 1n26 SYS BD CPU n ext intrpt self-test. CPU n is starting its interval timer 1n27 SYS BD CPU n itimer test self-test.
Page 62 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n is starting its TLB translation 1nB2 SYS BD CPU n TLB trans self-test. The monarch CPU failed. 1nBA SYS BD monarch CPU fail The CPU identifier was out of range.
Page 63 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n is starting its data cache tag 2n80 SYS BD CPU n dcache tag self-test. CPU n is starting its data cache ECC 2n90 SYS BD CPU n dcache ECC...
Page 64 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n invoke LDB CPU n is starting the low-level debugger. 3n07 SYS BD CPU n detected an unsupported system 3n09 SYS BD bad sys mde byte mode.
Page 65 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n is starting its late (with memory) 4n00 SYS BD CPU n start lst self-tests. CPU n is bypassing its late self-tests to 4n01 SYS BD CPU n skip lst...
Page 66 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description CPU n is starting its instruction cache 4n50 SYS BD CPU n icache miss miss self-test. CPU n is starting its data cache miss 4n60 SYS BD CPU n dcache miss...
Page 67 DIMM detect SPD found an unsupported DIMM type. 7203 DIMM unsupp DIMM type SPD detected an unexpected, fatal error. 7204 DIMM SPD fatal error New HP manufactured DIMM type added 7205 DIMM add HP DIMM type to tables. Chapter 3...
Page 68 Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description New non-HP DIMM type added to tables 7206 DIMM non-HP DIMM type (use at own risk). The DIMM table is full--cannot add new 7207...
Page 69 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Firmware detected bad memory pages, 7308 SYS BD PDT is disabled but the Page Deallocation Table is disabled. Insufficient error-free memory to 7309 DIMM insufficient mem continue.
Page 70 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Firmware tried to copy code from ROM to 760D DIMM mem code cpy err memory, but the copy didn’t match the original. Writing and reading back good data 7610 DIMM ECC wrt/read err...
Page 71 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Memory forward progress word is invalid. 7843 SYS BD fwd prog invalid Printing memory error summary word to 7844 SYS BD mem HPMC summ wd RS-232.
Page 72 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Cannot load IODC entry_init for boot 80F4 EXT IO boot read error device. Error initializing boot device. 80F5 EXT IO boot exec error Cannot load IODC entry_io for boot 80F6 EXT IO...
Page 73 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Initializing Super-I/O for early RS-232 8890 IO BD early Super init output. Couldn’t initialize Super-I/O. 8890 IO BD Super init fail Super-I/O initialization complete. 88A0 IO BD Super init done...
Page 74 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Initializing PCI device in slot s as console 916s EXT IO init PCI slot s display. Initializing serial LDB port as console 91DB IO BD init SERIAL_LDB display.
Page 75 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description The monarch CPU is checking whether C30C SYS BD mnrch slv chck the slaves are in the correct rendezvous. The monarch CPU is starting the late C3FF SYS/IO late monarch tst...
Page 76 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description The console device failed to initialize with C64F EXT IO reset montr type the given monitor type. Try again with type 1. Look for graphics card in PCI slot s. C68s SYS BD test graph in s...
Page 77 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description The size of the operating system TOC CB04 SYS BD bad OS TOC len handler is invalid. Firmware will soft boot the system. The operating system TOC handler failed CB05 SYS BD...
Page 78 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description PDC_SEED_ERROR triggered an HPMC. CB99 SYS BD seed IVA handler Firmware is overwriting PIM data from a CB9A SYS BD HPMC overwrite previous HPMC. I/O controller internal error.
Page 79 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Rope-to-PCI bridge internal data error: CBC6 IO BD R2PCI intrnl err R2PCI detected PERR# assertion. Multiple R2PCI internal data errors: CBC8 IO BD R2PCI int err;OV R2PCI detected multiple PERR# assertions.
Page 80 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Parity error between system I/O controller CBE6 SYS BD AtoE rope perr and Rope-to-PCI bridge. Rope-to-PCI bridge internal data error. CBE7 IO BD R2PCI intrnl err Command parity error between system CBE8...
Page 81 Troubleshooting Identifying LCD-Indicated Conditions Table 3-1. Chassis Codes for J5000 and J7000 Workstations Ostat Code Message Description Slave CPU n entering the final CC0n SYS BD CPU n OS rendezvs rendezvous, waiting for the operating system to awaken it. Slave CPU n entering the early CC1n SYS BD CPU n early rend...
Page 82: Running System Verification Tests
Troubleshooting Running System Verification Tests Running System Verification Tests HP-UX uses an online diagnostics product called the Support Tools Manager that allows system operation verification. Three interfaces are available with the Support Tools Manager: a command line interface (accessed through the cstm command), a menu-driven interface (accessed through the mstm command), and the graphical user interface (accessed through the xstm command).
Page 83: Running Ode-Based Diagnostics
Troubleshooting Running ODE-Based Diagnostics Running ODE-Based Diagnostics The Offline Diagnostic Environment (ODE) consists of diagnostic modules for testing and verifying system operation. ODE provides all the necessary functions for the user to load specified tests and interact with those tests. ODE is an ISL utility.
Page 84: Fan Problems
Troubleshooting Fan Problems Fan Problems A chassis code which indicates that a fan has failed (FLT D01 n ) or is running too slowly (WRN D02 n ) within a J5000 or J7000 workstation specifies the fan number, n . Table 3-2 maps these fan numbers to the physical locations of the fans within each workstation.
Page 85: Field Replaceable Units (Frus)
Field Replaceable Units (FRUs) This chapter lists the Field Replaceable Units (FRUs) for the HP V J5000 and ISUALIZE J7000 workstations. This chapter then provides procedures for removing and replacing the FRUs in the workstations.
Page 86: Chapter Overview
Field Replaceable Units (FRUs) Chapter Overview Chapter Overview This chapter contains the following main sections: • Tools Required • Exchange and Nonexchange Part Numbers • FRU Removal and Replacement — Electrostatic Discharge (ESD) Precautions — Prerequisite Steps for All Removal and Replacement Procedures —...
Page 87: Tools Required
Field Replaceable Units (FRUs) Tools Required Tools Required Use the following tools to remove or replace FRUs: • Light-duty flat blade screwdriver with 6-inch (150 mm) blade • #1 Posi-Drive screwdriver • T-10, T-15, and T-20 Torx drivers • Needle-nosed pliers •...
Page 88: Table 4-2. J7000 Exchange Part Numbers
Field Replaceable Units (FRUs) Exchange and Nonexchange Part Numbers Table 4-2. J7000 Exchange Part Numbers Part Number Description A4978-69015 PCA system board tray assembly A4981-69001 Power supply 1,350 W A4978-69020 PCA - I/O board A3862-69001 256 MB SDRAM DIMM A3863-69001 512 MB SDRAM DIMM A1658-69027 LVD hard disk drive 9 GB 10K RPM...
Page 89 Field Replaceable Units (FRUs) Exchange and Nonexchange Part Numbers Table 4-3. J5000 Nonexchange Part Numbers Part Number Description 0361-1315 Rivet - fan mounting 5063-4513 Speaker A4978-40011 Bracket - fan/speaker mounting A4978-62003 Assembly - expansion board retainer A4986-40007 PCI retainer clip A4978-40013 Bus bar voltage safety shield A4978-00042...
Page 90: Table 4-4. J7000 Non-Exchange Part Numbers
Field Replaceable Units (FRUs) Exchange and Nonexchange Part Numbers Table 4-4. J7000 Non-Exchange Part Numbers Part Number Description A4978-86007 Assembly - chassis (NOTE: Order this for all sheet metal parts, unless otherwise listed) A4978-62004 Assembly - front bezel A4978-84011 Nameplate A4978-00039 Thumbscrew - top panel A4978-62025...
Page 91 Field Replaceable Units (FRUs) Exchange and Nonexchange Part Numbers Table 4-4. J7000 Non-Exchange Part Numbers Part Number Description A4978-63005 Cable - hard disk drives power A4978-63004 Cable - DDS-3 tape/floppy disk/CD drive 5182-1857 Cable - CD audio A4978-89005 Flex cable A4978-00073 Flex cable retainer A4983-60101...
Page 92: Fru Removal And Replacement
Field Replaceable Units (FRUs) FRU Removal and Replacement FRU Removal and Replacement The procedures in this section describe how to remove and replace J5000 and J7000 workstation FRUs. Observe the electrostatic discharge (ESD) precautions and the prerequisites for removing and replacing FRUs in the next two subsections, as well as any NOTEs, CAUTIONs, and WARNINGs in each FRU removal and replacement procedure.
Page 93: Prerequisite Steps For All Removal And Replacement Procedures
Field Replaceable Units (FRUs) FRU Removal and Replacement Prerequisite Steps for All Removal and Replacement Procedures You must complete the following steps before performing any of the FRU removal and replacement procedures in this chapter: 1. Power off the workstation (either by executing shutdown -h as root, or by simply pressing the power switch on the front panel of the workstation, which accomplishes the same thing), as well as the monitor and any attached peripheral devices.
Page 94: Exploded View Diagram
Field Replaceable Units (FRUs) FRU Removal and Replacement Exploded View Diagram Figure 4-1 shows an exploded view of the internal components (FRUs) in the J5000 and J7000 workstations. Note that this figure calls-out those components which are different for the J5000 versus the J7000. Refer to this figure to identify the various workstation FRUs while performing the FRU removal and replacement procedures in this chapter.
Page 95: Front Bezel And Outer Panels
Field Replaceable Units (FRUs) FRU Removal and Replacement Front Bezel and Outer Panels This section describes how to remove and replace the J5000 and J7000 workstation’s front bezel, as well as the top and the two side outer panels. Note that you can perform certain operations, like removing and replacing hard disk drives, simply by opening the door on the front bezel of the workstation;...
Page 96: Figure 4-3. Locations Of The Bezel Hinge Holes
Field Replaceable Units (FRUs) FRU Removal and Replacement Replacing the Front Bezel To replace the front bezel, do the following: 1. Align the three metal bezel hooks into the three bezel hinge holes along the left edge of the workstation’s front panel. Figure 4-3.
Page 97: Figure 4-4. Removing The Top And Side Panels
Field Replaceable Units (FRUs) FRU Removal and Replacement Removing the Top Panel To remove the top panel, do the following: 1. Remove the two thumbscrews in the top left and right corners of the workstation’s rear panel. NOTE The upper-left thumbscrew has a power supply interlock. Removing this thumbscrew disengages all power outputs of the power supply, reducing the shock hazard while removing and replacing internal FRUs.
Page 98 Field Replaceable Units (FRUs) FRU Removal and Replacement Removing the Side Panels To remove one or both of the side panels, do the following: 1. Remove the top panel, as explained in the previous procedure. 2. Remove each side panel by tipping it out and away from the workstation, as shown in Figure 4-4 on the previous page.
Page 99: Power Switch/Lcd Assembly
Field Replaceable Units (FRUs) FRU Removal and Replacement Power Switch/LCD Assembly This section describes how to remove and replace the J5000 and J7000 workstation’s power switch/LCD assembly, which is located on the front panel. Removing the Power Switch/LCD Assembly To remove the power switch/LCD assembly, do the following: 1.
Page 100: Internal Storage Devices
NOTE The ability to hot plug the hard disk drive(s) requires MirrorDisk/UX (Product Number B5403BA on HP-UX 10.20, or B2491BA on HP-UX 11.0). If MirrorDisk/UX is installed on the workstation, you do not need to power down the workstation nor unplug the workstation’s power cord while removing or replacing hard disk drives.
Page 101: Figure 4-7. Extractor Lever Opened
Field Replaceable Units (FRUs) FRU Removal and Replacement 3. Pull the metal extractor lever outward to disconnect the hard disk from the SCA hard disk interface (backplane board) on the back of the hard disk drive bay. Figure 4-7. Extractor Lever Opened Extractor lever 4.
Page 102 Field Replaceable Units (FRUs) FRU Removal and Replacement Replacing a Hard Disk Drive: NOTE If you are installing a new hard disk drive, the T-15 Torx screws for attaching the drive in the bracket are stored on the bracket rails. Also see “Hard Disk Drive Configuration”...
Page 103: Figure 4-9. Emi Cover For The Cd Drive
Field Replaceable Units (FRUs) FRU Removal and Replacement CD Drive (Optional) This subsection describes how to remove and replace the optional CD drive. Removing a CD Drive: 1. Remove the front panel bezel and the top panel from the workstation. 2.
Page 104: Figure 4-10. Filler Panel In The Cd Drive Bracket
Field Replaceable Units (FRUs) FRU Removal and Replacement Figure 4-10. Filler Panel in the CD Drive Bracket Filler panel 4. Insert the CD drive into the bracket as shown in Figure 4-11. Secure the CD drive in the bracket using four T-10 Torx screws (two on each side) driven into the holes indicated by the dashed lines in Figure 4-11.
Page 105: Figure 4-12. Front Panel Screws
Field Replaceable Units (FRUs) FRU Removal and Replacement DDS-3 Tape Drive (Optional) This subsection describes how to remove and replace the optional DDS-3 tape drive. NOTE The bracket assembly and drive bay may be used for either one DDS-3 tape drive, or one floppy disk drive.
Page 106: Figure 4-13. Removing The Filler Panels From The Bracket
Field Replaceable Units (FRUs) FRU Removal and Replacement 3. If you are installing a new DDS-3 tape drive into the empty DDS-3 tape/floppy disk drive bay: a. Remove the two T-15 Torx screws securing the DDS-3 tape/floppy disk drive bracket to the front panel of the workstation.
Page 107 Field Replaceable Units (FRUs) FRU Removal and Replacement 7. Insert and tighten the two T-15 Torx screws to secure the DDS-3 tape drive to the front panel of the workstation, as shown in Figure 4-12 on page 101. 8. Replace the DDS-3/floppy disk drive EMI cover and top panel. 9.
Page 108: Figure 4-15. Removing The Filler Panels From The Bracket
Field Replaceable Units (FRUs) FRU Removal and Replacement Floppy Disk Drive (Optional) This subsection describes how to remove and replace the optional floppy disk drive. NOTE The bracket assembly and drive bay may be used for either one DDS-3 tape drive, or one floppy disk drive.
Page 109: Figure 4-16. Floppy Disk Drive And Filler Panel Installed In The Bracket
Field Replaceable Units (FRUs) FRU Removal and Replacement 4. Insert the floppy disk drive into the bracket and secure the drive in the bracket using four of the six T-10 Torx screws (two on each side). 5. Install the smaller of the two filler panels on top of the floppy disk drive as shown in Figure 4-16.
Page 110: Memory Dimms
Field Replaceable Units (FRUs) FRU Removal and Replacement Memory DIMMs The J5000 workstation has eight slots for memory DIMMs, while the J7000 has sixteen slots. As you face the workstation, the memory DIMM slots are located on the system board on the left side of the workstation. Removing a Memory DIMM To remove a DIMM, do the following: 1.
Page 111 Field Replaceable Units (FRUs) FRU Removal and Replacement 5. Familiarize yourself with the order in which DIMMs must be inserted. This information is on the “Memory Installation Sequence” label on the floor of the workstation’s left side. For more details, see the configuration section titled “Memory” on page 39 in Chapter 2. NOTE The J7000 workstation requires that DIMMs are installed in pairs of equal memory size.
Page 112: Dc/Dc Converter Units And Air Dividers (J7000 Only)
Field Replaceable Units (FRUs) FRU Removal and Replacement DC/DC Converter Units and Air Dividers (J7000 Only) The J7000 workstation has two DC/DC converter units and two air dividers on its left side. (The J5000 does not require any DC/DC converter units nor the air dividers.) The DC/DC converter units and air dividers are attached to the J7000 by metal tie-down straps.
Page 113: Figure 4-19. Tie-Down Straps And Screws
Field Replaceable Units (FRUs) FRU Removal and Replacement Figure 4-19. Tie-down Straps and Screws T-15 Torx screws Tie-down straps To remove the tie-downs: a. Remove the T-15 Torx screws securing the tie-downs to the rear air divider. b. Remove the T-15 Torx screws from the rear panel of the workstation. c.
Page 114: System Board Tray Assembly
Field Replaceable Units (FRUs) FRU Removal and Replacement System Board Tray Assembly The system board in the J5000 and J7000 workstation is mounted on a tray. The following procedures describe how to remove and replace the system board tray assembly as a complete unit.
Page 115: Figure 4-21. Arrows Indicate Where To Pull On The Ejector Handle
Field Replaceable Units (FRUs) FRU Removal and Replacement Figure 4-21. Arrows Indicate Where to Pull on the Ejector Handle 3. Remove the bus bar shield at the top of the workstation, as shown in Figure 4-22. Figure 4-22. Removing the Bus Bar Shield Bus bar shield 4.
Page 116: Figure 4-24. Ribbon Cable Connector Loop For Power Switch/Lcd Assembly
Field Replaceable Units (FRUs) FRU Removal and Replacement 5. If you are removing the system board from a J7000 workstation, you must also remove the front and rear air dividers and the two DC/DC converter units that are attached to the J7000’s system board.
Page 117: Figure 4-25. Fan Cable Connector Tabs And Rear Panel Screws
Field Replaceable Units (FRUs) FRU Removal and Replacement Figure 4-25. Fan Cable Connector Tabs and Rear Panel Screws T-15 Torx screws on rear panel Connector tabs for the 3 fan cables 9. Remove the three T-15 Torx screws that secure the system board tray assembly to the rear panel of the workstation, as shown in Figure 4-25 above.
Page 118: Figure 4-26. Connecting The Flex Cable
Field Replaceable Units (FRUs) FRU Removal and Replacement Replacing the System Board Tray Assembly To replace the system board tray assembly, do the following: 1. Remove the top panel and the left side panel of the workstation. 2. Fold back all fan cables and the ribbon cable for the power switch/LCD assembly to avoid interference and damage while inserting the system board tray assembly into the workstation.
Page 119: Figure 4-27. Bus Bar Thumbscrews
Field Replaceable Units (FRUs) FRU Removal and Replacement 9. Secure the bus bars to the system board with either the four bus bar thumbscrews on the J5000 workstation, or the five bus bar thumbscrews on the J7000. Figure 4-27 shows these thumbscrews on the J5000 workstation. NOTE Failure to sufficiently tighten the bus bar thumbscrews will cause the power supply to not activate.
Page 120 Field Replaceable Units (FRUs) FRU Removal and Replacement 11.Replace the memory DIMMs in the system board by following the replacement procedures in “Memory DIMMs” on page 106. 12.If you are replacing the system board in a J7000 workstation, you must also replace the two DC/DC converter units that are attached to the J7000’s system board, as well as the front and rear air dividers.
Page 121: System Board Cooling Fans
Field Replaceable Units (FRUs) FRU Removal and Replacement System Board Cooling Fans There are three system board cooling fans located behind the left side of the workstation’s front panel. This section describes how to remove and replace them. NOTE If the LCD displays an error message that relates to a turbocooler fan on a microprocessor mounted on the system board, you will need to replace the entire system board tray assembly.
Page 122: Figure 4-30. Removing A Fan Cable From The System Board Connector
Field Replaceable Units (FRUs) FRU Removal and Replacement Figure 4-30. Removing a Fan Cable from the System Board Connector 4. Each fan is attached to the inner fan wall by four plastic rivets. Using your index finger, press on each rivet from the front side of the workstation to remove the back side of the plastic rivets from the rivet inserts, as shown in Figure 4-31.
Page 123: Figure 4-32. Fan Air Flow Arrow
Field Replaceable Units (FRUs) FRU Removal and Replacement Replacing a System Board Cooling Fan To replace a system board cooling fan, do the following: 1. Position the fan so that the air flow arrow on the fan, as shown in Figure 4-32, points toward the rear of the workstation.
Page 124 Field Replaceable Units (FRUs) FRU Removal and Replacement 4. Guide the insertion barrel into the fan fastener hole from the center of the workstation. Press the rivet pin into the barrel which is held in place by the chassis inner wall and the fan housing.
Page 125: I/O Cards
Field Replaceable Units (FRUs) FRU Removal and Replacement I/O Cards The J5000 and J7000 workstations have 64-bit slots for PCI (Peripheral Connect Interface) I/O cards. As you face the front of the workstation, the I/O slots are located on the I/O board on the right side of the workstation.
Page 126: Figure 4-35. Removing The Pci Retainer Clip
Field Replaceable Units (FRUs) FRU Removal and Replacement Figure 4-35. Removing the PCI Retainer Clip 4. Remove the screw that secures the I/O card to the I/O slot. An example I/O slot screw for an installed I/O card is shown in Figure 4-36. Save the screw for future use (for example, to install a new I/O card or to replace the I/O slot with a filler plate).
Page 127 The J5000 and J7000 workstations supply about 264 Watts of power to the PCI slots. Do not insert I/O cards that together draw more than 264 Watts, or damage to the workstation may result. If you install three HP V graphics cards simultaneously (as in NOTE...
Page 128 Field Replaceable Units (FRUs) FRU Removal and Replacement 5. If a filler plate is installed in the I/O slot on the rear panel of the workstation, remove the screw that secures the filler plate and remove the filler plate. Save the screw for securing the I/O card you will install, and save the filler plate for later use.
Page 129: Battery On I/O Board
Field Replaceable Units (FRUs) FRU Removal and Replacement Battery on I/O Board The battery in the J5000 and J7000 workstations is contained within the real-time clock module on the I/O board. This section describes how to remove and replace the real-time clock module containing the battery.
Page 130: Figure 4-38. Removing The Pci Retainer Clip
Field Replaceable Units (FRUs) FRU Removal and Replacement Figure 4-38. Removing the PCI Retainer Clip 4. Locate the real-time clock module, which is designated as U49 and is between PCI slots 5 and 6 on the I/O board, as shown in Figure 4-39. NOTE To access the real-time clock module, you may need to remove some I/O cards.
Page 131 Field Replaceable Units (FRUs) FRU Removal and Replacement Replacing the Battery on the I/O Board To replace the battery on the I/O board, do the following: 1. Insert the real-time clock module on the I/O board between PCI slots 5 and 6, as shown in Figure 4-39 on the previous page.
Page 132: Power Supply
Field Replaceable Units (FRUs) FRU Removal and Replacement Power Supply This section describes how to remove and replace the power supply in the J5000 and J7000 workstations. As you face the workstation, the power supply is on the right side. NOTE If the LCD displays an error message that relates to one of the power supply’s internal cooling fans, you will need to replace the entire power supply.
Page 133: Figure 4-42. Bus Bar Thumbscrews
Field Replaceable Units (FRUs) FRU Removal and Replacement 4. Remove either the four bus bar thumbscrews on the J5000 workstation, or the five bus bar thumbscrews on the J7000. Figure 4-42 shows these thumbscrews on the J5000 workstation. Figure 4-42. Bus Bar Thumbscrews 5.
Page 134: Figure 4-44. Screws On The Power Supply
Field Replaceable Units (FRUs) FRU Removal and Replacement 6. As you face the power supply on the right side of the workstation, remove the T-15 Torx screw in the lower-left corner of the power supply, as shown in Figure 4-44. Figure 4-44.
Page 135: Figure 4-45. Scsi Cable From The Sca Hard Disk Interface
Field Replaceable Units (FRUs) FRU Removal and Replacement Figure 4-45. SCSI Cable from the SCA Hard Disk Interface SCSI cable 4. Pick up the power supply with both hands and align the power supply with the guide rails. Slide the power supply forward on the guide rails to seat it in the I/O board connectors.
Page 136: Figure 4-47. Bus Bar Shield Installed
Field Replaceable Units (FRUs) FRU Removal and Replacement 7. Replace the bus bar shield by aligning the edge with the power supply edge while inserting the hooks into the slots. Rock the bus bar shield into place by pressing down towards the chassis floor.
Page 137: I/O Board
Field Replaceable Units (FRUs) FRU Removal and Replacement I/O Board This section describes how to remove and replace the I/O board in J5000 and J7000 workstations. Removing the I/O Board To remove the I/O board, do the following: 1. Remove the top panel and the right side panel from the workstation. 2.
Page 138: Figure 4-50. The Flex Cable Disconnected From The I/O Board Side
Field Replaceable Units (FRUs) FRU Removal and Replacement CAUTION Do not pull on the center of the flex cable’s ejector handle, as this may bend or break the ejector handle. Only pull on the two outer corners of the ejector handle, as indicated by the arrows on the flex cable.
Page 139: Figure 4-51. Screws For The I/O Board On The Rear Panel
Field Replaceable Units (FRUs) FRU Removal and Replacement Figure 4-51. Screws for the I/O Board on the Rear Panel T-15 Torx screws 8. Slide the I/O board to the left, which disengages the ten keyhole standoffs holding the I/O board to the center wall of the chassis. 9.
Page 140: Sca Hard Disk Interface
Field Replaceable Units (FRUs) FRU Removal and Replacement SCA Hard Disk Interface This section describes how to remove and replace the SCA (Single Connector Attach) hard disk interface (also known as the backplane board), which is mounted on the back of the hard disk drive bays in the J5000 and J7000 workstations.
Page 141 Field Replaceable Units (FRUs) FRU Removal and Replacement 6. Remove the four screws from the SCA hard disk interface, as shown in Figure 4-52 on the previous page. 7. Raise the SCA hard disk interface straight up and pull outward to relieve it from the internal chassis hooks.
Page 142: I/O Cooling Fan
Field Replaceable Units (FRUs) FRU Removal and Replacement I/O Cooling Fan This section describes how to remove and replace the I/O cooling fan, which is located in the fan/speaker mounting bracket in the bottom of the front, right side of the workstation. Removing the I/O Cooling Fan To remove the I/O cooling fan, do the following: 1.
Page 143: Figure 4-55. Loosening The Fan/Speaker Mounting Bracket
Field Replaceable Units (FRUs) FRU Removal and Replacement 6. Pull on the fan/speaker mounting bracket tab that is closest to the internal chassis wall, as shown in Figure 4-55. Figure 4-55. Loosening the Fan/Speaker Mounting Bracket 7. Rotate and tilt the mounting bracket to remove it from the chassis, as shown in Figure 4-56.
Page 144: Figure 4-57. Removing The Fan From The Mounting Bracket
Field Replaceable Units (FRUs) FRU Removal and Replacement 9. Simultaneously push both tabs outward with your thumbs while using your index fingers to lift the fan out of the mounting bracket, as shown in Figure 4-57. Figure 4-57. Removing the Fan from the Mounting Bracket 10.Carefully guide the fan cable out of the bracket.
Page 145: Figure 4-59. Fan/Speaker Mounting Bracket And Cables Installed
Field Replaceable Units (FRUs) FRU Removal and Replacement 4. Align the mounting bracket to snap in place over the mounting bracket’s housing posts. Slide the mounting bracket along the chassis floor until it snaps into place. Take care not to pinch the cables to the inner chassis wall. Figure 4-59 shows the fan/speaker mounting bracket correctly installed.
Page 146: Speaker
Field Replaceable Units (FRUs) FRU Removal and Replacement Speaker This section describes how to remove and replace the speaker, which is located in the fan/speaker mounting bracket in the bottom of the front, right side of the workstation. Removing the Speaker To remove the speaker, do the following: 1.
Page 147: Figure 4-62. Loosening The Fan/Speaker Mounting Bracket
Field Replaceable Units (FRUs) FRU Removal and Replacement 6. Pull on the fan/speaker mounting bracket tab that is closest to the internal chassis wall, as shown in Figure 4-62. Figure 4-62. Loosening the Fan/Speaker Mounting Bracket 7. Rotate and tilt the mounting bracket to remove it from the chassis, as shown in Figure 4-63.
Page 148: Figure 4-64. Removing The Speaker From The Mounting Bracket
Field Replaceable Units (FRUs) FRU Removal and Replacement 9. Slide the speaker out of the guides in the fan/speaker mounting bracket, as shown in Figure 4-64. Figure 4-64. Removing the Speaker from the Mounting Bracket Replacing the Speaker To replace the speaker, do the following: 1.
Page 149: Figure 4-66. Fan/Speaker Mounting Bracket And Cables Installed
Field Replaceable Units (FRUs) FRU Removal and Replacement 3. Align the mounting bracket to snap in place over the mounting bracket’s housing posts. Slide the mounting bracket along the chassis floor until it snaps into place. Take care not to pinch the cables to the inner chassis wall. Figure 4-66 shows the fan/speaker mounting bracket correctly installed.
Page 150 Field Replaceable Units (FRUs) FRU Removal and Replacement Chapter 4...
Page 151: Boot Console Handler
Boot Console Handler This chapter explains how to use the Boot Console Handler, which provides an interactive environment after the power-on sequence in HP V J5000 and J7000 workstations. ISUALIZE...
Page 152: Chapter Overview
Boot Console Handler Chapter Overview Chapter Overview This chapter contains the following main sections: • Boot Console Handler Features • Accessing the Boot Console Handler • Boot Console Menus • Booting the Workstation • Searching for Bootable Media • Resetting the Workstation •...
Page 153: Boot Console Handler Features
Boot Console Handler Boot Console Handler Features Boot Console Handler Features There are times when you want to interact directly with the hardware of the J5000 or J7000 workstation before it boots the operating system. These workstations provide a menu-driven Boot Console Handler that allows you to perform special tasks, display information, and set certain system parameters, even if the operating system is unavailable.
Page 154: Accessing The Boot Console Handler
1. Close any files and applications on the workstation. 2. Press the power switch on the front panel of the workstation to power it off. There is no need to manually shut down the HP-UX operating system on the NOTE workstation before powering it off.
Page 155: Boot Console Menus
Boot Console Handler Boot Console Menus Boot Console Menus The boot console menus follow, showing the various tasks you can perform and the available information. The shortened version of each command is indicated by the uppercase letters. Help is available for all the menus and commands by using either help, he, or ? and the menu or command for which you want help.
Page 156 Boot Console Handler Boot Console Menus ------ Configuration Menu ----------------------------- Command Description ------- ----------- AUto [BOot|SEArch] [ON|OFF] Display or set specified auto flag BootID [<proc> [<boot ID>]] Display or modify processor boot ID BootINfo Display boot-related information BootTimer [0 - 200] Seconds allowed for boot attempt CPUconfig [<proc>...
Page 157 Boot Console Handler Boot Console Menus ------ Information Menu ------------------------------- Command Description ------- ----------- Display all system information BootINfo Display boot-related information CAche Display cache information ChipRevisions Display revisions of VLSI and firmware COprocessor Display coprocessor information FwrVersion Display firmware version Display I/O interface information LanAddress Display built-in system LAN address...
Page 158 Boot Console Handler Boot Console Menus ------ Service Menu ----------------------------------- Command Description ------- ----------- ChassisCodes [<proc>|ON|OFF] Display/enable/disable chassis codes CLEARPIM Clear (zero) the contents of PIM EepromRead [<addr> [<len>]] Read EEPROM locations MemRead <addr>[<len>] [<type>] Read memory locations PCIDelay [<value>] Display or set PCI delay value PDT [CLEAR] Display or clear the Page...
Page 159: Booting The Workstation
Booting the Workstation Booting the Workstation You usually start a workstation by turning it on and waiting for HP-UX to boot automatically. However, you may not always want the usual boot sequence to occur. For example, you may want to start the workstation from an operating sytem that is stored on a device that is different from the usual boot device.
Page 160 ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. If you do not want to interact with ISL, you must enter no (N).
Page 161: Searching For Bootable Media
Boot Console Handler Searching for Bootable Media Searching for Bootable Media To list all devices that contain bootable media, follow the directions in “Accessing the Boot Console Handler” on page 150, and then type the following at the prompt: Main Menu: Enter command > search ipl [Enter] The search command searches all buses.
Page 162: Resetting The Workstation
Boot Console Handler Resetting the Workstation Resetting the Workstation To reset the workstation to its predefined values, follow the directions in “Accessing the Boot Console Handler” on page 150, and then type the following at the prompt to access the Configuration Menu: Main Menu: Enter command >...
Page 163: Displaying And Setting Paths
Boot Console Handler Displaying and Setting Paths Displaying and Setting Paths A path is the hardware address of a device that is attached to the I/O system of a workstation. The path command sets the system paths shown in Table 5-1. The path command sets and displays the hardware address of a specified device attached to the I/O bus of the workstation.
Page 164 Boot Console Handler Displaying and Setting Paths To set a system path to a new value, follow the directions in “Accessing the Boot Console Handler” on page 150, and then type the following at the prompt: Main Menu: Enter command > path path_type path [Enter] where path_type is one of the path types listed in Table 5-1 and path is the specification of the path in Mnemonic Style Notation (as described in Table 5-2).
Page 165: Displaying And Setting The Monitor Type
No blanks or spaces may be used in the graphics_path . type is the numerical monitor type as shown with the monitor list command. See “Setting the Monitor Type” on page 162 for a list of types. For example, an HP V - EG ISUALIZE graphics card (Product Number A4977A) installed in option slot 7 would be graphics(7).
Page 166: Displaying The Current Monitor Configuration
The monitor type for GRAPHICS(7) is set to type 8, which (for this graphics adapter) is a 1600x1200 monitor that uses a frequency of 75 Hz. Setting the Monitor Type The HP V -EG, -FX , and FX graphics adapters (which are the...
Page 167 Boot Console Handler Displaying and Setting the Monitor Type MONITOR INFORMATION Path Slot Head Type Size Freq Class ---- ---- ---- ---- --------- ---- ----- GRAPHICS(7) 1280x1024 75Hz PCI GRAPHICS(7) 1280x1024 75Hz PCI, Double buffered GRAPHICS(7) 1280x1024 75Hz PCI, Greyscale GRAPHICS(7) 1280x1024 75Hz PCI, Double buffered, Greyscale GRAPHICS(7)
Page 168: Setting The Monitor Type At Power On
Boot Console Handler Displaying and Setting the Monitor Type Setting the Monitor Type at Power On If you replace a workstation’s monitor with a different monitor type, and do not set the workstation’s graphics parameters by using the monitor command before doing so, you may need to perform the following if your screen is blank.
Page 169: Troubleshooting Monitor Problems
4. Power on the workstation. The system will now display the console to the terminal connected to Serial 1 port. Note that you can use a 9-pin to 9-pin serial cable (HP Part Number F1044-80002) to connect an HP OmniBook serial port to the workstation.
Page 170: Displaying The Current Memory Configuration
Boot Console Handler Displaying the Current Memory Configuration Displaying the Current Memory Configuration The following sample screen output uses the memory command to show a memory configuration table with properly-installed and configured memory. To display the current memory configuration for a workstation, first follow the directions in “Accessing the Boot Console Handler”...
Page 171: Displaying The Status Of The I/O Slots
Boot Console Handler Displaying the Status of the I/O Slots Displaying the Status of the I/O Slots The IO command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots. It is available in the Information Menu. To use the IO command from the Information Menu of the Boot Console Handler, type the following: Information Menu: Enter command >...
Page 172: Setting The Auto Boot And Auto Search Flags
Boot Console Handler Setting the Auto Boot and Auto Search Flags Setting the Auto Boot and Auto Search Flags The auto boot and auto search flags are variables stored in the system’s non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset these flags to new values, the change takes effect the next time you reboot the workstation.
Page 173: Displaying And Setting The Security Mode
Boot Console Handler Displaying and Setting the Security Mode Displaying and Setting the Security Mode The secure flag is a variable stored in non-volatile memory. (Non-volatile memory retains its contents even after power is turned off.) If you reset this flag to a new value, the change takes effect the next time you reboot the workstation.
Page 174: Displaying And Setting Fastboot Mode
Boot Console Handler Displaying and Setting Fastboot Mode Displaying and Setting Fastboot Mode When fastboot is enabled (set to on), the workstation does a quick check of the memory and skips some processor selftests during its power-on selftests. This enables the workstation to complete its boot process quicker.
Page 175: Displaying The Lan Station Address
Boot Console Handler Displaying the LAN Station Address Displaying the LAN Station Address It is sometimes necessary to supply the LAN station address of the workstation to other users. For example, if the workstation is to become a member of a cluster, the cluster administrator needs to know the LAN station address in order to add the workstation to the cluster.
Page 176: Displaying System Information
Boot Console Handler Displaying System Information Displaying System Information The all command allows you to display the system’s processor revision and speed, cache size, memory size, flag settings, and the boot and console paths. To display system information, from the Information Menu type the following: Information Menu: Enter command >...
Page 177: Isl Environment
ISL> ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. For example, if the usual kernel (/stand/vmunix) on the root disk has become corrupted, and you wish to boot the workstation from the backup kernel (/stand/vmunix.prev), type the following at the ISL>...
Page 178: Isl User Commands
The entry for the keyboard and mouse devices begins at byte address 160 and ends at 191. • listautofl or lsautofl - lists the contents of the (HP-UX) autoboot file. • support - boots the Support Tape from the boot device.
Page 179: Block Diagram
Block Diagram This chapter contains the system block diagram for the J5000/J7000 workstations.
Page 180: Figure 6-1. Block Diagram Of The J5000/J7000 Workstations
Block Diagram Figure 6-1. Block Diagram of the J5000/J7000 Workstations Chapter 6...
Page 181: Specifications
Specifications This appendix lists the environmental and electrical specifications for the HP V ISUALIZE J5000 and J7000 workstations.
Page 182: Environmental Specifications
Specifications Environmental Specifications Environmental Specifications Altitude Operating: 0–10,000 ft (0–3,000 m) @ 0 to +45° C Non-operating: 15,000 ft (0–4,500 m) @ –40 to +70° C DC Magnetic Field Interference Operating: <1 Gauss at surface of product Non-operating: <2 milli Gauss @ 7 feet Electromagnetic Interference (EMI) Emissions: FCC Class B CISPR B...
Page 183: Shock
Specifications Electrical Specifications Shock Operating: 20g at 3ms, 1/2 sine in normal axis with no hard errors Non-operating: 80g at 3ms, 1/2 sine, normal axis Vibration Operating random: 0.21 G , 5–500 Hz Swept sine survival: 0.5 g peak, 5–500 Hz Random survival: 2.09 G , 5–500 Hz...
Page 184 Specifications Electrical Specifications Appendix A...
Page 185: Regulatory And Safety Information
Regulatory and Safety Information This appendix lists the regulatory requirements, as well as the regulatory and safety statements, for the HP V J5000 and J7000 workstations. ISUALIZE...
Page 186: Regulatory Requirements
Regulatory and Safety Information Regulatory Requirements Regulatory Requirements This section lists the regulatory requirements met by the J5000 and J7000 workstations. Product Safety Canada cUL listing to CSA 22.2 No. 950 Europe EN 60950 (with Nordic deviations), TUV GS Mark Low Voltage Directive 73/23/EEC and 93/68/EEC ISE (Eastern CB Report to IEC 950=+A1+A2+A3+A4...
Page 187: Declaration Of Conformity
Regulatory and Safety Information Regulatory and Safety Statements Declaration of Conformity Appendix B...
Page 188: Emissions Regulations
• Ask the dealer or an experienced radio/television technician for help. Hewlett-Packard’s system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your computer. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.
Page 189: Vcci Class 2 Ite
Regulatory and Safety Information Regulatory and Safety Statements Special Video Configuration Statement The following statement applies only to those applications which include a cable connected to the S-Video connector on the A248A card. No modification to the regulatory statements is necessary for applications which include cables connected to other connectors on the card but not to the S-Video connector.
Page 190: Acoustics
Regulatory and Safety Statements Emissions Regulations Compliance Any third-party I/O device installed in HP system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations statements. In the event that a third-party non-compliant I/O device is installed, the customer assumes all responsibility and liability arising therefrom.
Page 191: Warnings
Regulatory and Safety Information Regulatory and Safety Statements Warnings WARNING: Removing the device cover may expose sharp edges in the equipment chassis. To avoid injury, use care when installing customer add-on devices. WARNUNG: Das Entfernen der Geräteabdeckung legt die scharfen Kanten im Inneren des Gerätes frei. Um Verietzungen zu vermeiden, seien Sie vorsichtig beim Einbau von zusätzlichen Bauteilen, die vom Kunden selber eingebaut werden können.
Page 192 Regulatory and Safety Information Regulatory and Safety Statements Appendix B...
Page 193: Scsi Connections
SCSI Connections This appendix provides information about connecting SCSI (Small Computer System Interface) devices to an HP V J5000 or J7000 workstation. ISUALIZE...
Page 194: Appendix Overview
SCSI Connections Appendix Overview Appendix Overview This appendix contains the following main sections: • SCSI Bus Differences • SCSI Restrictions • SCSI Bus Length Constraints • Assigning SCSI Device IDs • Connecting to the SCSI Ports NOTE When attaching external SCSI devices, be sure to terminate the last device on each external SCSI bus.
Page 195: Scsi Bus Differences
16 bits 0 through 6; 12 meters Internal and 8 through 15 (39.37 feet) external Address 7 is reserved for host controller use on all buses. This information is specific to the HP V J5000 and J7000 workstations. ISUALIZE Appendix C...
Page 196: Scsi Restrictions
7 is reserved by the system. Cables Only SCSI cables approved by HP can be used to connect a J5000 or J7000 workstation to SCSI devices. HP offers the following SCSI cables for NSE SCSI devices: • 1.0 meter (3.281 feet) cable (HP Product Number C2908A) •...
Page 197: Terminators
NSE connector only. The LVD terminator has 68 pins and will fit on an LVD connector only. The following SCSI terminators are shipped with the J5000 and J7000 workstation: • 50-pin NSE terminator (HP Product Number A1658-63012) • 68-pin LVD terminator (HP Product Number A4986-63008) NOTE It is necessary to put a terminator on unused SCSI connectors on the rear panel of the workstation.
Page 198: Scsi Bus Length Constraints
SCSI Connections SCSI Bus Length Constraints SCSI Bus Length Constraints This section discusses SCSI bus lengths constraints for the NSE and LVD SCSI buses. NSE SCSI Bus Length The maximum cable length for an NSE SCSI bus is 3 meters. The J5000 and J7000 workstation use a negligible amount of this maximum cable length.
Page 199: Assigning Scsi Device Ids
SCSI Connections Assigning SCSI Device IDs Assigning SCSI Device IDs Before assigning a SCSI device ID to a new SCSI device, you need to determine which SCSI device IDs are available. To view the SCSI IDs already in use, type the following command at the prompt and press [Enter]: /usr/sbin/ioscan -f After a few moments, the ioscan utility lists all of the I/O devices it could find.
Page 200: Assigning Nse Scsi Device Ids
SCSI Connections Assigning SCSI Device IDs 10/0/15/0.7.0 sctl CLAIMED DEVICE Initiator ext_bus 10/0/15/1 c720 CLAIMED INTERFACE Ultra2 Wide SCSI Dual Port target 10/0/15/1.6 CLAIMED DEVICE disk 10/0/15/1.6.0 sdisk CLAIMED DEVICE SEAGATE ST39102LC target 10/0/15/1.7 CLAIMED DEVICE 10/0/15/1.7.0 sctl CLAIMED DEVICE Initiator 10/1 ROPEtoPCI CLAIMED...
Page 201: Assigning Lvd Scsi Device Ids
SCSI Connections Assigning SCSI Device IDs Assigning LVD SCSI Device IDs You can determine which LVD SCSI devices are currently in use by looking under the H/W Path heading in the output from the ioscan command discussed previously. The entry 10/0/15/1 is the built-in LVD SCSI bus.
Page 202: Connecting To The Scsi Ports
SCSI Connections Connecting to the SCSI Ports Connecting to the SCSI Ports This section describes how to connect to the workstation’s NSE and LVD SCSI ports. The J5000 and J7000 workstation contains two SCSI connectors: • Narrow Single-Ended SCSI-2 (NSE SCSI) connector •...
Page 203: Related Documentation
Related Documentation This appendix lists the part numbers and titles of documents related to the HP V ISUALIZE J5000 and J7000 workstations.
Page 204: Site Preparation Guide
Service Handbook, HP V J5000/J7000 Workstations (this – ISUALIZE handbook) • B3782-90176 Support Media User’s Manual – • B2355-90040 System Administration Tasks Manual: HP 9000 Series 700 – Owner’s Guide • A4978-90013 HP V J5000/J7000 Owner’s Guide – ISUALIZE Appendix D...
Page 205 Index Configuration Menu displaying current memory Air dividers in J7000 Cards, I/O configuration description of configuration displaying current monitor FRU removal/replacement FRU removal/replacement configuration displaying LAN station all command in Boot Console graphics cards supported address Handler installing three FX6 graphics displaying path Audio cards simultaneously...
Page 206 Index Connectors on rear panel Documentation related to Filler panel audio J5000/J7000 CD drive carrier Drives DDS-3 tape drive carrier list of floppy disk drive carrier parallel DDS-3 tape Floppy disk drive power cord floppy disk carrier RS-232C serial hard disk configuration SCSI description of...
Page 207 J5000/J7000 compatibility with other Hot-plugging hard disk drives Interlock thumbscrew workstations Internal components connectors on rear panel HP CDE graphical user left side DDS-3 tape drive interface right side DDS-3 tape drive HP Workstations Website Internal storage devices...
Page 208 Index electrical specifications networking internal components on left environmental specifications ODE-based diagnostics side operating system versions memory configuration ESD precautions panels memory DIMMs exploded view diagram part numbers for FRUs memory slots fan problems physical dimensions microprocessors features ports net weight floppy disk drive power requirements power cord connector...
Page 209 IDs fans CD drive FRU removal/replacement DC/DC converter units in J7000 interlock thumbscrew DDS-3 tape drive ODE-based diagnostics Power switch DIMMs Operating system, HP-UX description of floppy disk drive troubleshooting flowchart FRU removal/replacement front bezel versions supported Index...
Page 210 Index hard disk drives SCSI FRU removal/replacement I/O board bus differences hard disk drives I/O cards bus lengths Support Tools Manager I/O cooling fan cables System board internal storage devices configuration constraints battery FRU connecting to the ports removal/replacement memory DIMMs connectors description of power supply...
Page 211 Support Tools Manager system verification tests Turbocoolers, microprocessor Ultra2 Wide LVD SCSI bus lengths bus specifications connecting to the port connector device IDs connectors keyboard supported mouse supported User interface Website, HP Workstations Weight of workstation, net Workstation configurations Index...
Page 212 Index Index...

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Visualize j5000

HP Visualize J7000 Supplementary Manual

1 Product Information

2 Configuration

3 Troubleshooting

4 Field Replaceable Units (Frus)

5 Boot Console Handler

6 Block Diagram

Specifications

Regulatory and Safety Information

SCSI Connections

Appendix Overview

Related Documentation

Quick Links

Service Handbook

Troubleshooting

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