Gathering Information; Tech Support Information - Cisco 4215 - Intrusion Detection Sys Sensor Configuration Manual

Gathering Information

Recover module in slot 1? [confirm]
Recover issued for module in slot 1
asa(config)# Slot-1 140> Cisco Systems ROMMON Version (1.0(10)0) #0: Fri Mar 25 23:02:10
PST 2005
Slot-1 141> Platform AIP-SSM-10
Slot-1 142> GigabitEthernet0/0
Slot-1 143> Link is UP
Slot-1 144> MAC Address: 000b.fcf8.0176
Slot-1 145> ROMMON Variable Settings:
Slot-1 146>
Slot-1 147>
Slot-1 148>
Slot-1 149>
Slot-1 150>
Slot-1 151>
Slot-1 152>
Slot-1 153>
Slot-1 154>
Slot-1 155>
Slot-1 156> tftp IPS-SSM-K9-sys-1.1-a-5.1-0.1.img@10.89.146.1 via 10.89.149.254
Slot-1 157> TFTP failure: Packet verify failed after 20 retries
Slot-1 158> Rebooting due to Autoboot error ...
Slot-1 159> Rebooting....
Slot-1 160> Cisco Systems ROMMON Version (1.0(10)0) #0: Fri Mar 25 23:02:10 PST 2005
Slot-1 161> Platform AIP-SSM-10
Slot-1 162> GigabitEthernet0/0
Slot-1 163> Link is UP
Slot-1 164> MAC Address: 000b.fcf8.0176
Slot-1 165> ROMMON Variable Settings:
Slot-1 166>
Slot-1 167>
Slot-1 168>
Slot-1 169>
Slot-1 170>
Slot-1 171>
Slot-1 172>
Slot-1 173>
Slot-1 174>
Slot-1 175>
Slot-1 176> tftp IPS-SSM-K9-sys-1.1-a-5.1-0.1.img@10.89.146.1 via 10.89.149.254
Gathering Information
You can use the following CLI commands and scripts to gather information and diagnose the state of the
sensor when problems occur. You can use the show tech-support command to gather all the sensor's
information, or you can use the other individual commands listed in this section for specific information.
This section contains the following topics:
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Cisco Intrusion Prevention System Sensor CLI Configuration Guide for IPS 5.0
C-46
ADDRESS=10.89.150.227
SERVER=10.89.146.1
GATEWAY=10.89.149.254
PORT=GigabitEthernet0/0
VLAN=untagged
IMAGE=IPS-SSM-K9-sys-1.1-a-5.1-0.1.img
CONFIG=
LINKTIMEOUT=20
PKTTIMEOUT=4
RETRY=20
ADDRESS=10.89.150.227
SERVER=10.89.146.1
GATEWAY=10.89.149.254
PORT=GigabitEthernet0/0
VLAN=untagged
IMAGE=IPS-SSM-K9-sys-1.1-a-5.1-0.1.img
CONFIG=
LINKTIMEOUT=20
PKTTIMEOUT=4
RETRY=20
Tech Support Information, page C-47
Version Information, page C-50
Statistics Information, page C-52
Interfaces Information, page C-61
Events Information, page C-62
cidDump Script, page C-66
Uploading and Accessing Files on the Cisco FTP Site, page C-67
Appendix C Troubleshooting
78-16527-01