Checking The Status Of Sent E-Mail - Novell GROUPWISE 8 - WEBACCESS CLIENT Manual

3.2.4 Checking the Status of Sent E-Mail

The Properties window lets you check the status of any item you've sent. For example, you can see
when an item was delivered and when the recipient opened or deleted the item. If a recipient
accepted or declined an appointment and included a comment, you'll see the comment in the
Properties window. You also see if a recipient marked a task Completed.
The Properties window also shows information about items you receive. You can see who else
received the item (except for blind copy recipients), the size and creation date of attached files, and
more.
"Status Overview" on page 42
"Checking the Status of an Item" on page 42
"Saving the Status Information of an Item" on page 42
"Printing the Status Information of an Item" on page 42
Status Overview
There are two views for the properties:
Basic Properties: Displays the Properties header and a list of recipients. The list of recipients
displays the recipient's name, what actions the recipient has taken with the item, the date and
time of the last action, and any comments.
Advanced Properties: Displays the Properties header, recipients, Post Offices, files, and
options for the item. The Advanced Properties page is helpful to system administrators when
they need to track the item for troubleshooting purposes.
You can save and print status information for an item.
Checking the Status of an Item
1 Right-click an item in your Mailbox or Calendar, then click Properties.
The icons next to an item can also give you helpful status information. For more information, see
Section 1.8, "Identifying the Icons Appearing Next to Items," on page
To change to the Advanced Properties, click Advanced Properties.
Saving the Status Information of an Item
1 Right-click an item, then click Properties.
2 Click File > Save Page As.
WebAccess gives the item a temporary filename. You can change the filename and default
folder.
3 Click Save.
Printing the Status Information of an Item
1 Right-click an item, then click Properties.
2 Click
3 Select print options and print the status page as you normally would in your Web browser.
42 GroupWise 8 WebAccess Client User Guide
to display a printer-friendly version of the status information.
20.