Network Statistics Screen - Cisco 7941G - Unified IP Phone VoIP Administration Manual

Status Menu
Table 7-2 Status Messages on the Cisco Unified IP Phone (continued)
Message
TFTP error
TFTP server not
authorized
TFTP timeout
Timed Out
Version error
XmlDefault.cnf.xml,
or .cnf.xml
corresponding to the
phone device name

Network Statistics Screen

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1
7-12
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Description
The phone does not recognize
an error code provided by the
TFTP server.
The specified TFTP server
could not be found in the
phone's CTL.
TFTP server did not respond.
Supplicant attempted 802.1X
transaction but timed out to
due the absence of an
authenticator.
The name of the phone load
file is incorrect.
Name of the configuration file. None. This is an informational message
The Network Statistics screen displays information about the phone and network
performance. Table 7-3
To display the Network Statistics screen, follow these steps:
Possible Explanation and Action
Contact the Cisco TAC.
DHCP server has wrong configuration
•
file for TFTP server.
The CTL file was made and then the
•
TFTP server address changed. In this
case, regenerate the CTL file.
Network is busy—The errors should
•
resolve themselves when the network
load reduces.
No network connectivity between the
•
TFTP server and the phone—Verify the
network connections.
TFTP server is down—Check
•
configuration of TFTP server.
Authentication typically times out if 802.1X
is not configured on the switch.
Make sure that the phone load file has the
correct name.
indicating the name of the configuration file
for the phone.
describes the information that appears in this screen.
OL-14620-01