Resetting Or Restoring The Cisco Unified Ip Phone; Performing A Basic Reset - Cisco 7941G - Unified IP Phone VoIP Administration Manual

Resetting or Restoring the Cisco Unified IP Phone

Table 9-3 Cisco Unified IP Phone Expansion Module 7914 Troubleshooting (continued)
Problem
Lighted buttons on the first Cisco
Unified IP Phone Expansion Module
7914 are all red.
Lighted buttons on the second Cisco
Unified IP Phone Expansion Module
7914 are all amber.
Resetting or Restoring the Cisco Unified IP Phone

Performing a Basic Reset

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1
9-18
Solution
Verify that the Cisco Unified IP Phone Expansion Module 7914
is configured in Cisco Unified Communications Manager.
Verify that the Cisco Unified IP Phone Expansion Module 7914
is configured in Cisco Unified Communications Manager.
There are two general methods for resetting or restoring the Cisco Unified IP
Phone:
Performing a Basic Reset, page 9-18
•
Performing a Factory Reset, page 9-19
•
Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if
the phone experiences an error and provides a way to reset or restore various
configuration and security settings.
Table 9-4 describes the ways to perform a basic reset. You can reset a phone with
any of these operations after the phone has started up. Choose the operation that
is appropriate for your situation.
Chapter 9 Troubleshooting and Maintenance
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