Scanning Errors - Muratec MFX-1450 User Manual

Scanning errors

Symptom
Cannot browse a folder / file
Cannot scan a document
Scanned mage looks drty
A file name or folder name
that contans a specal
character s not correctly
dsplayed and/or cannot
open or delete t.
11-26 t
rouBlEShooting
DA7-909H0-60.indb 26
Suggested solutions
• Check that your browsng folder / file s n the same segment wth your
machne.
• Check that your folder s under a shared folder that name contans 12 char-
acters of less.
• Check that the lnk to your browsng folder s 100 characters or less n
length.
• Check that the lnk to your browsng file s 128 characters or less n length.
• Check that the network cable s connected properly.
• Check that the network settng have been properly set.
• Check that the e-mal address stored n your address book or the folder/FTP
shortcut s correct.
• Make sure that the machne s n scan mode. If not, change to the mode to the
scan mode by pressng [SCAN].
• The document glass or ADF glass may be drty.
Clean the glass (see page 11-2.)
• Change the scannng contrast by pressng [Contrast].
• Change the scannng resoluton by pressng [Resoluton].
• Change the document type by pressng [Doc.Type].
The code page currently usng n your Wndows does not
compatble wth a specal characters whch can be used n your
machne.
To solve ths ssue, change the currently usng code page to code
page 850 on your Wndows.
IMPORTANT:
To change the code page, you wll modfy the Wndows regstry.
Before you modfy the regstry, make sure to back t up and
make sure that you understand how to restore the regstry f a
problem occurs. For nformaton about how to back up, restore,
and edt the regstry, refer to the artcle number 256986 n
the Mcrosoft Knowledge Base (http://support.mcrosoft.com/
kb/256986/en-us).
WARNING:
If you use Regstry Edtor ncorrectly, you may cause serous
problems that may requre you to renstall your operatng
system. We cannot guarantee that you can solve problems that
result from usng Regstry Edtor ncorrectly. Use Regstry Ed-
tor at your own rsk.
To change the code page on your Wndows:
1
On your computer, clck Start, clck Run, type regedit, and
then clck OK.
2
Locate and double-clck the followng regstry key.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Control\Nls\Codepage\OEMCP
3
In Value data, type 850, and clck OK.
2007/04/26 20:15:15