Solving Malfunctions - Kyocera KM-C2525E Advanced Operation Manual

Troubleshooting

Solving Malfunctions

The table below provides general guidelines for problem solving.
If a problem occurs with your machine, check the checkpoints and perform procedures indicated on
the following pages. If the problem persists, contact your Service Representative.
Symptom
The operation panel does
not respond when the
machine is switched on
( | position).
Pressing the Start key
does not produce copies.
The original size is not
detected properly.
Blank sheets are output. Are the originals loaded correctly?
9-2
Checkpoints
Is the machine plugged in?
Is a message displayed on the touch
panel?
Are the originals loaded correctly?
Is the machine installed beneath
fluorescent lights?
Is the machine installed beneath
fluorescent lights?
Corrective Actions
Plug the power cord into an AC outlet.
Determine the appropriate response to
the message and take action
accordingly.
When placing originals on the platen,
place them face-down and align them
with the original size indicator plates.
Place originals face-up in the optional
document processor.
Do not install this machine beneath
fluorescent lights.
When placing originals on the platen,
place them face-down and align them
with the original size indicator plates.
Place originals face-up in the optional
document processor.
Do not install this machine beneath
fluorescent lights.
Reference
Page
—
page 9-6
Refer to
Operation
Guide,
Chapter 2
Refer to
Operation
Guide,
Chapter 2
—
Refer to
Operation
Guide,
Chapter 2
Refer to
Operation
Guide,
Chapter 2
—