Kyocera KM-C2525E Advanced Operation Manual page 343

Error Code Detail Contents
E036 During scanned image compression,
compressed data overran available
memory.
E039 Invalid command received from computer
during Scan to PC. An unexpected
condition has occurred on the destination
PC.
E059 Invalid command received from computer.
There is problem with the computer running
Address Book for Scanner (Private Address
Book).
E061 An error has occurred for one of the group
members (destinations) when group is
selected during Send E-Mail or Scan to PC.
E080 The network cable is not connected
properly.
E081 FTP server login failed.
E082 Save folder does not exist or path to save
folder is incorrect.
E083 FTP server returned an unexpected error.
E090 POP3 server not found.
E091 Unable to login to POP3 server - POP3
server user account or password incorrect.
E092 Error occurred at POP3 server.
E101 Error occurred when multiple destinations
selected.
Corrective Actions
Decrease data size as follows and try again.
• Decrease resolution.
• Set image quality to OCR.
• Decrease number of pages scanned in one
operation.
• Check that the Scanner File Utility on the
destination PC is running properly.
• Confirm that no other programs to receive
network data are running on the computer
other than Scanner File Utility.
• Resolve the error condition on the destination
PC.
• Confirm that Address Book for Scanner
(Private Address Book) is running properly
on the destination PC.
• Confirm that no other programs to receive
network data are running on the computer
other than Address Book for Scanner
(Private Address Book).
• Resolve the error condition on the destination
PC.
Check the group member (destination)'s
computer and correct any problems.
Confirm the network cable is properly connected.
Also, ask system administrator or support
personnel to verify FTP server is functioning
properly.
Make sure username and password have been
configured.
Verify that the FTP server save folder and the
path registered in the machine are matching.
Unable to save. Ask your server administrator to
verify that the logged in user account has write
permissions.
• Check that the POP3 server is running
properly.
• Confirm that there is no link fault by checking
whether the network cable is properly
connected.
Change the POP3 server user account or
password.
Verify POP3 server settings.
Check for error for each individual selection and
resolve the error condition.
Troubleshooting
Reference
Page
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Refer to
Operation
Guide,
Chapter 2
page 5-26
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Refer to
Operation
Guide,
Chapter 2
page 5-6
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