Troubleshooting - SMC Networks EXW1-BENAC1 Operation Manual

7. Troubleshooting

Problem
Problem
no.
The Wireless Base /
Remote unit information
1 cannot be read even
when the [Refresh]
button is clicked.
Logged in to
Administrator mode, but
2 I/O setting or pairing
setting cannot be
performed.
3 Password forgotten.
The Wireless Remote
unit is registered to the
Wireless Base unit, but a
4
communication error was
confirmed in the
Information tab.
The set parameters were
changed by the Wireless
Base (Remote) or with
5
"System setting", but the
changes are not
reflected.
The analog output unit
voltage (current) was
specified numerically in
6
forced output mode, but
the correct value is not
output.
Possible causes
1. The NFC reader / writer
has moved away from the
antenna of the Wireless
Base / Remote unit.
2. The PC does not identify
the NFC reader / writer.
The mode has been
switched to Monitor mode.
Mode automatically changes
to Monitor mode when there
is no movement of the
mouse for 300 seconds in
the I/O Configurator.
-
1. The radio waves do not
reach between the Wireless
Base and Remote.
2. The Wireless Remote
settings might have been
changed after the Remote
was registered.
"Reset" was not performed
after saving the set
parameters.
1. The set value is outside of
the range.
2. Scaled data format has
been selected for analog
format.
-140-
Inspection and countermeasures
1: Adjust the NFC reader / writer so that it is
positioned at the centre of the NFC antenna
(circled part).
2-1: Remove the NFC reader / writer from
the USB terminal of the PC and connect it
again.
2-2: Uninstall the driver for "NFC Port /
PaSoRi" and then install it again.
2-3: Install the NFC reader / writer
connection driver NFC port software again.
Log in again to Administrator mode.
Delete the password by entering the master
key.
Refer to "2.4 Monitor mode and
Administrator mode" for details.
1. Check the LED on the unit.
2. Release pairing once, and perform pairing
again.
Turn off the power supply and on again or
click the "Reset" button.
1. Enter a value within the range or change
the unit setting using the I/O Configurator
(Web version).
2. The value must be in hexadecimal. Refer
to the EX600 Analog unit Operation Manual
for details.
No.EX##-OMV0017-G