Shipping Rma Returns; Domestic Returns - Spectra Logic T-Series Spectra T200 User Manual

Shipping RMA Returns

Caution:
You must package the component in the box provided by
Spectra Logic, making sure to use all of the packing materials
provided to prevent damage during shipment.
Failure to properly package the component may result in
damage to the component. If a component is damaged in
shipping due to improper packing, the warranty on the
component is void.
1. Before you ship a component back to Spectra Logic, obtain a Return Materials
Authorization (RMA) number from a SpectraGuard Technical Support representative
(see Contacting Spectra Logic on page 4). Spectra Logic needs this number to
identify the part on its arrival.
2. Write the RMA number on the shipping label. If you fail to include the RMA number
on the label, the package will be returned to you. If you do not know your RMA
number, contact Spectra Logic Technical Support.

Domestic Returns

1. Ship the package to:
Spectra Logic Corporation
ATTN: {RMA Number}
Suite B
5571 Arapahoe Avenue
Boulder CO 80303
Note:
Make sure you write the RMA number on the shipping label.
2. For follow-up on RMA equipment service and returns, contact SpectraGuard
Technical Support either by phone or email (see Contacting Spectra Logic on
page 4).
Shipping RMA Returns
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