About This Guide
This guide is used in conjunction with an Assisted Self-Maintenance (ASM) support
contract for the Spectra
replacing the following library components:
USB storage device
Air filter
Drive
QIP
Bus expansion module
Power supply module
Library Control Module (LCM)
Transporter
Note:
Depending on the level of ASM support you purchased, some of
the components listed above and described in this guide may not
be stocked at your site.
To make sure that you have the latest version of this guide, visit the Spectra Logic web
site at
www.spectralogic.com/
index.cfm?fuseaction=support.document&catID=241&p=240.
About ASM
Assisted Self-Maintenance (ASM) is a technical support option that lets you maintain a
stock of replacement components (known as Customer Replaceable Units or CRUs) for
your library at your site. Having parts on site lets you make immediate repairs to your
library with telephone assistance from SpectraGuard
Your ASM service contract provides access to SpectraGuard Support staff from 8am to
5pm your local time. Optionally, you can purchase 24-hour-a-day telephone access to
SpectraGuard Support as part of your ASM service contract. See Contacting Spectra
Logic on page 4 for contact information.
®
T200 and T380 libraries. It provides detailed instructions for
®
Support.
11
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