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Troubleshooting
A5 Disk Drive Assembly
A5 Disk Drive Assembly
For details on the portioning and instrument use of this assembly see
"Assembly
Failures of the A5 Disk Drive assembly can be either hardware or software related.
The first step would be to determine if the failure is software related; as all
hardware related failures will require the replacement of the assembly.
Typical failures of the A5 Disk Drive assembly will cause the instrument to not
boot-up or initialize properly. Of course, these types of failures can also be caused
by a variety of other assemblies as well. In order to determine whether a problem
such as this is being caused by a defective A5 Disk Drive assembly, first see the
section in this chapter titled
possibilities.
While the disk drive in this instrument may appear to be a standard off the shelf
NOTE
2.5" drive DO NOT replace a defective disk drive with anything other than the one
listed in
qualified by Agilent Technologies to function properly under all of the instruments
specified environmental operating conditions.
Software Viruses
If it is suspected that either the operating system or the N9039A application
software has been infected by a software virus it is recommended that either a virus
protection software program be installed and run to eliminate the virus, or the
"Disk Drive Recovery Process"
point that it was when the instrument was initially shipped from the factory
The N9039A RF Preselector does not ship with virus protection software
NOTE
pre-installed. It is recommended that a virus protection software package be
installed prior to the instrument being connected to a Local Area Network (LAN).
For a list of third party software that has been verified by Agilent Technologies to
work properly in this instrument see the "Customer Installation of Software"
section in Chapter 4 - Instrument Configuration of the N9039A RF Preselector
User's and Programmer's Guide.
Data Backup
Since all calibration and user data files are stored on the A5 Disk Drive assembly
they will be lost when the drive is replaced. If possible, backing up these files
before replacing the A5 Disk Drive, so that they can be restored afterwards, is
highly recommended. Of course, if the drive is completely nonfunctional this
cannot be done.
58
Descriptions".
"Instrument Boot Up Process"
Chapter 6 , "Replaceable
Parts". Only the drive specified has been
be run to return the instrument software to the
Chapter 3,
to eliminate other
Chapter 2
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Table of Contents
Troubleshooting
