Troubleshooting - cytiva AKTA readyflux Operating Instructions Manual

7

Troubleshooting

About this chapter
This chapter provides required information to enable users and service personnel to
identify and correct problems that may occur when operating ÄKTA readyflux.
Note that problems related to sensors and valves normally are revealed during the
component test, which is discussed in
If the suggested actions in this guide do not solve the problem or if the problem is not
covered by this guide, contact your Cytiva representative.
Computer
Problem
Communication failure during
a run.
No system found when starting
up UNICORN.
Power
Problem
Power failure during a run
ÄKTA readyflux Operating Instructions 29175550 AG
Section 5.5 System installation test, on page
Corrective action
• Check communication cable and connections.
• Reboot PC and check the communication.
• Make sure that the system is switched on.
• Check communication cable and connectors.
• Make sure that there is no IP address conflict.
• If system is connected to a switch or hub, check that the extra
cable (3 m) is connected in series with the long (10 m) cable.
• Reboot PC: shut down Windows, switch off the system power
switch, wait at least 5 sec, and restart the system.
Corrective action
Check that the power to the system is available. If the power
supply is reaching the system and the system is not energized,
contact a Cytiva representative.
Note:
If the power failure also affects the computer, no data can be
stored and the run must be restarted.
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