5010: The Application Could Not Be Started. Restore Configuration Backup; Unit Was Restarted After Power Failure - Henny Penny FlexFusion FPG-221 Service Instructions Manual

5010: The application could not be started. Restore configuration backup?

5013: Application could not be restored! Restore to factory settings with OK.

Unit was restarted after power failure

Description
Starting the software is not possible because of an error. The system
will attempt to restore the configuration.
Troubleshooting
Confirm message. An automatic restore starts.
Next, update the software.
If the error continues to appear, the operating panel needs to be
replaced. With software version 1.78 (10/2018) or higher, a
restore is possible by means of a rescue tool. Contact the
manufacturer in this regard.
Description
Starting the software is not possible because of an error. The system
will attempt to restore the configuration.
Troubleshooting
Confirm message. An automatic restore starts.
Next, update the software.
If the error continues to appear, the operating panel needs to be
replaced. With software version 1.78 (10/2018) or higher, a
restore is possible by means of a rescue tool. Contact the
manufacturer in this regard.
Description
The message appears after an interruption of the supply voltage
during an active cooking program.
Troubleshooting
Make sure that the unit was not switched off by means of the "On/
Off" switch during an active cooking program. In this case, the
control is disconnected from power, which is interpreted by the
software as a power failure. Stop the cooking program before
switching the unit off.
Make sure that the customer's supply voltage is reliable.
Check that the "On/Off" switch functions properly and is in the
correct position.
The switch must be fastened securely.
The switch is available separately.
Service-instructions
Fault messages & troubleshooting
109